Troubleshooting Guide - BullFrog Spas Owner's Manual

This guide will assist in solving simple problems with the spa. If the problem
cannot be solved using these procedures, contact your authorized Bullfrog
Spas Dealer.
Control panel displays an error message:
Cause: An error has occurred.
Solution: See Diagnostic Messages for specific errors.
Control pad and spa equipment do not operate:
Cause #1: No electrical power to spa.
Solution: Turn on or reset the GFCI circuit breaker. If this does not solve the
problem, have a qualified Electrician check the electrical service.
Cause #2: The 20 or 30A fuse, depending on the system, has blown.
Solution: Contact your authorized Bullfrog Spas Dealer.
GFCI breaker trips repeatedly:
Cause #1: Improper wiring to spa or GFCI breaker is defective.
Solution: Consult with a qualified Electrician.
Cause #2: There is a defective component on the spa.
Solution: Contact your authorized Bullfrog Spas Dealer.
Spa pump turns off during operation:
Cause #1: Automatic timer has completed its 30 or 60 minute cycle.
Solution: Turn on the pump.
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TROUBLESHOOTING GUIDE

Cause #2: Pump has overheated due to the vents on the equipment door being blocked.
Solution: Clear items away from vents.
Cause #3: The pump motor is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Spa will not heat:
Cause #1: Thermostat has been turned down or set to low heat range.
Solution: Adjust thermostat to desired temperature or set to high heat range.
Cause #2: High limit sensor has tripped.
Solution: Press any button to reset.
Cause #3: Heating system is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Standard Spa light does not work:
Cause #1: Light bulb has burned out.
Solution: Replace light bulb.
Cause #2: Lighting system is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Jets surge on and off:
Cause: Water level is too low or filters may be dirty.
Solution: Adjust water to the water level indication mark on the faceplate of
the filter assembly. Clean the filters.