..Using passwords....An introduction to Lenovo programs ..BIOS passwords ... .
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USB problems ... . . Setting, changing, and deleting a password . Lenovo Solution Center ... Erasing lost or forgotten passwords (clearing CMOS) .
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Safety and Warranty... Important WEEE information ..Lenovo Web site ... . Recycling information for Japan ..
Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre M93/p Tiny User Guide...
Personal computers manufactured by Lenovo might contain a coin cell battery and a rechargeable battery pack to the system. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
Spray the detergent on a soft cloth and then wipe the computer surfaces. Additional important information CAUTION: Do not put any object on top of the computer or the optical drive box. ThinkCentre M93/p Tiny User Guide...
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
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• Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre M93/p Tiny User Guide...
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Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 4. Preinstalled operating system Your computer is preinstalled with one of the following operating systems: •...
Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
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Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
• Lenovo Cloud Storage The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets.
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With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.
Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations ThinkCentre M93/p Tiny User Guide...
Power button USB 3.0 connector (USB connector 1) Bluetooth activity indicator Microphone connector Wireless activity indicator Headset connector (also known as combo audio jack) Hard disk drive activity indicator Always On USB 3.0 connector (USB connector 2) Power indicator Notes: •...
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If you connect a Lenovo-recommended USB 1.1 keyboard to this connector, you can power on the computer or wake it up from S4 hibernation mode by pressing Alt+P on the keyboard. Ensure that you use a Lenovo-recommended keyboard that supports the smart power on feature.
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 55. Figure 3. Component locations Chapter 1 Product overview...
Hard disk drive assembly (with a hard disk drive or solid-state drive installed) Locating parts on the system board Figure 4 “System board part locations” on page 12 shows the locations of the parts on the system board. Figure 4. System board part locations ThinkCentre M93/p Tiny User Guide...
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Serial (COM1) connector Power switch board cable connector Optional DisplayPort connector Memory slots (2) System fan connector Battery Microprocessor Mini PCI Express card slot Cover presence switch connector (intrusion switch SATA 3.0 connector connector) Clear CMOS (Complementary Metal Oxide Hard disk drive power connector Semiconductor) /Recovery jumper Internal speaker connector Optional USB 2.0 connector...
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
“Creating recovery media” on page 84. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre M93/p Tiny User Guide...
1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.
1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre M93/p Tiny User Guide...
Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 6. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 4.
Mute icon to turn the audio off. If the volume icon is not in the taskbar, see “Adding the volume icon to the taskbar” on page 20. Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system, do the following: ThinkCentre M93/p Tiny User Guide...
1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
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– To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
• Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page vi. ThinkCentre M93/p Tiny User Guide...
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 6.
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
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For more information about how to use your antivirus software, refer to the help system of your antivirus software. ThinkCentre M93/p Tiny User Guide...
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Figure 7. Connecting the ac power adapter To remove the ac power adapter, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. ThinkCentre M93/p Tiny User Guide...
2. Remove the power cord from the ac power adapter cable loop at the rear of the computer and then disconnect the ac power adapter cable from the computer. Figure 8. Disconnecting the ac power adapter What to do next: To work with another piece of hardware, go to the appropriate section.
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2. Align the rear of the computer with the rear of the vertical stand and position the computer on the vertical stand as shown. Figure 9. Installing the vertical stand To remove the vertical stand, do the following: 1. Turn off the computer. ThinkCentre M93/p Tiny User Guide...
2. Lift the computer to remove it from the vertical stand. Figure 10. Removing the computer from the vertical stand Installing or removing the VESA mount bracket Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
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3. Install the two screws to secure the VESA mount bracket to the computer. Figure 12. Installing the screws to secure the VESA mount bracket To remove the VESA mount bracket, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. ThinkCentre M93/p Tiny User Guide...
2. Remove the two screws that secure the VESA mount bracket to the computer. Figure 13. Removing the screws that secure the VESA mount bracket 3. Slide the computer toward the front of the VESA mount bracket to remove the VESA mount bracket from the computer.
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1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Pull the tab and then slide the ac power adapter bracket as shown to remove it from the VESA mount bracket. Figure 15. Removing the ac power adapter bracket ThinkCentre M93/p Tiny User Guide...
To install the ac power adapter bracket to the VESA mount bracket, align the two tabs on the ac power adapter bracket with the slots in the VESA mount bracket, and then slide the ac power adapter bracket as shown to install it on the VESA mount bracket. Figure 16.
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4. Remove the screw that secures the optical drive in the optical drive box. Use a screwdriver to slide the optical drive forward and then remove the optical drive from the optical drive box. Figure 18. Removing the optical drive from the optical drive box ThinkCentre M93/p Tiny User Guide...
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5. Remove the two screws that secure the optical drive metal plate and then remove the metal plate from the optical drive. Figure 19. Removing the optical drive metal plate 6. Align the two screw holes in the optical drive metal plate with the corresponding holes in the new optical drive and then install the two screws to secure the metal plate on the new optical drive.
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Figure 21. Installing the optical drive into the optical drive box 8. Install the screw that secures the optical drive in the optical drive box. Figure 22. Installing the screw that secures the optical drive ThinkCentre M93/p Tiny User Guide...
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9. Align the two holes in the optical drive box with the two screws on the VESA mount bracket and then slide the optical drive box as shown to install it on the VESA mount bracket. Figure 23. Installing the optical drive box Chapter 5 Installing or replacing hardware...
To replace the secondary hard disk drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Disconnect the secondary hard disk drive cable from the USB connector on the computer. ThinkCentre M93/p Tiny User Guide...
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3. Remove the screw that secures the optical drive box on the VESA mount bracket and then slide the optical drive box as shown to remove it from the VESA mount bracket. Figure 25. Removing the optical drive box 4. Slide the release button on the optical drive box and then remove the secondary hard disk drive adapter from the optical drive box.
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Figure 28. Removing the secondary hard disk drive from the adapter 7. Install the four screws to the new hard disk drive. Figure 29. Installing the four screws to the hard disk drive ThinkCentre M93/p Tiny User Guide...
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8. Install the new hard disk drive into the adapter as shown. Then, lower the adapter retaining latch until it snaps into position. Figure 30. Installing the hard disk drive into the adapter 9. Position the adapter into the adapter bracket and then pivot the adapter downward until it snaps into position.
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10. Slide the hard disk drive adapter bracket into the optical drive box until it snaps into position. Figure 32. Installing the adapter bracket into the optical drive box ThinkCentre M93/p Tiny User Guide...
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11. Align the two holes in the optical drive box with the two screws on the VESA mount bracket and then slide the optical drive box as shown to install it on the VESA mount bracket. Figure 33. Installing the optical drive box Chapter 5 Installing or replacing hardware...
• Two PS/2 connectors (one for keyboard and one for mouse) To remove the I/O box, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Disconnect the I/O box cable from the USB connector on the computer. ThinkCentre M93/p Tiny User Guide...
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3. Remove the screw that secures the I/O box on the VESA mount bracket and then slide the I/O box as shown to remove it from the VESA mount bracket. Figure 35. Removing the I/O box To install the I/O box, do the following: 1.
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2. Align the two holes in the I/O box with the two screws on the VESA mount bracket and then slide the I/O box as shown to install it on the VESA mount bracket. Figure 36. Installing the I/O box ThinkCentre M93/p Tiny User Guide...
3. Install the screw to secure the I/O box on the VESA mount bracket. Figure 37. Installing the screw to secure the I/O box 4. Connect the I/O box cable to a USB connector on the rear of your computer. See “Locating connectors on the rear of your computer”...
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5. Remove the screw that secures the computer cover. Figure 38. Removing the screw that secures the computer cover ThinkCentre M93/p Tiny User Guide...
6. Slide the computer cover toward the front of the computer a small amount. Then, lift the computer cover to remove it from the computer. Figure 39. Removing the computer cover Installing or removing the hard disk drive assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
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Slide the hard disk drive assembly as shown until the two screw holes are aligned with the corresponding screw posts on the system board. Figure 41. Installing the hard disk drive assembly ThinkCentre M93/p Tiny User Guide...
2. Install the two screws to secure the hard disk drive assembly. Figure 42. Installing the screws to secure the hard disk drive assembly 3. Connect the signal cable and the power cable to the hard disk drive. What to do next: •...
Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration). A battery keeps this information active when you turn off the computer. ThinkCentre M93/p Tiny User Guide...
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The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium battery notice”...
5. Disconnect the power switch board cable from the corresponding connector on the system board. 6. Remove the screw that secures the power switch board to the computer, and then pull the power switch board to remove it from the computer. Figure 47. Removing the power switch board ThinkCentre M93/p Tiny User Guide...
7. Align the hole in the new power switch board with the tab on the computer and position the new power switch board onto the chassis. Then, install the screw to secure the new power switch board on the chassis. Figure 48.
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8. Connect the Wi-Fi antenna cables to the new Wi-Fi card module. Figure 52. Connecting the Wi-Fi antenna cables 9. Reinstall the hard disk drive assembly. See “Installing or removing the hard disk drive assembly” on page 57. ThinkCentre M93/p Tiny User Guide...
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 80. Installing or removing the front Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
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2. Disconnect the signal cable and power cable from the hard disk drive. 3. Disconnect the front Wi-Fi antenna cable from the Wi-Fi card module. 4. Remove the hard disk drive assembly. See “Installing or removing the hard disk drive assembly” on page 57. ThinkCentre M93/p Tiny User Guide...
5. Release the front Wi-Fi antenna cable from the hooks on the hard disk drive bracket. Then, unstick the front Wi-Fi antenna from the hard disk drive bracket. Figure 57. Removing the front Wi-Fi antenna cable What to do next: •...
3. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. Figure 59. Removing the rear Wi-Fi antenna Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. ThinkCentre M93/p Tiny User Guide...
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This section provides instructions on how to replace the internal speaker. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 55. 3.
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8. Press the tab as shown and insert the new internal speaker into the internal speaker holder until the new internal speaker snaps into position and is secured by the tab Figure 62. Installing the internal speaker ThinkCentre M93/p Tiny User Guide...
9. Secure the cable of the new internal speaker in the retaining clip on the side of the thermal module bracket. Figure 63. Securing the internal speaker cable 10. Connect the cable of the new internal speaker to the internal speaker connector on the system board. See “Locating parts on the system board”...
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Figure 65. Installing the cover presence switch 7. Connect the cable of the new cover presence switch to the cover presence switch connector on the system board. See “Locating parts on the system board” on page 12. ThinkCentre M93/p Tiny User Guide...
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 80. Replacing the system fan Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
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5. Remove the three screws that secure the system fan to the thermal module, and then lift the system fan to remove it from the computer. Figure 66. Removing the system fan ThinkCentre M93/p Tiny User Guide...
6. Position the new system fan on the chassis so that the three screw holes in the new system fan are aligned with the screw posts on the thermal module. Then, install the three screws to secure the new system fan to the computer. Figure 67.
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• Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the thermal module. • Do not touch the thermal grease while handling the thermal module. Figure 68. Removing the thermal module ThinkCentre M93/p Tiny User Guide...
8. Install the new thermal module into the chassis as shown. Ensure that the four screws on the new thermal module are aligned with corresponding holes in the system board. Figure 69. Installing the thermal module 9. Follow the clockwise sequence of , and to install the four screws to secure the new thermal module.
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Figure 71. Removing the microprocessor 6. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open. 7. Remove the protective cover that protects the gold contacts of the new microprocessor. ThinkCentre M93/p Tiny User Guide...
8. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
2. Before reinstalling the computer cover, ensure that the cables are routed correctly. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. ThinkCentre M93/p Tiny User Guide...
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3. Position the computer cover on the chassis and then push the cover to the rear of the computer until it snaps into position. Figure 74. Installing the computer cover Chapter 5 Installing or replacing hardware...
7. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 91. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre M93/p Tiny User Guide...
• If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: ThinkCentre M93/p Tiny User Guide...
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 91. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.
• Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: ThinkCentre M93/p Tiny User Guide...
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. ThinkCentre M93/p Tiny User Guide...
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 4 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
See Chapter 11 “Getting information, help, and service” on page 121 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 121 for more information.
If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.
Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
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• Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
See “Enabling or disabling a device” on page 93. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
If these actions do not correct the problem, your monitor might need service. See Chapter 11 “Getting information, help, and service” on page 121 for details. Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 113 ThinkCentre M93/p Tiny User Guide...
• “A wireless LAN problem” on page 114 • “A wireless WAN problem” on page 115 • “Bluetooth problem” on page 115 For more information, see “Help and Support” on page 121. Ethernet problems For Ethernet problems, select your symptom from the following list: •...
• Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows notification area. • Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information. ThinkCentre M93/p Tiny User Guide...
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
• Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
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• Method 2 1. Open Control Panel. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 18. 2. Click Programs. 3.
121. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 59. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 119 • “Software does not work as expected” on page 119 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order.
• Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
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Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
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Wi-Fi antenna, installing or removing system board recovering connectors from a POST/BIOS update failure locating parts software locations recovery memory module boot-block system fan, replacing operations, backup and ThinkCentre M93/p Tiny User Guide...