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2Wire 3800HGV-B User Manual

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Contents
Contents i
3800HGV-B Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connect the Computer to the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Choose a Computer and Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Non-2Wire Wireless Adapter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Locating the Serial Number and Wireless Encryption Key . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
USB to PC Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the 2Wire Gateway USB Driver - Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Install the 2Wire Gateway USB Driver - Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Broadband Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting to VDSL via CoAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connect to IPTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up IPTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Gateway User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Gateway (System) Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing Your System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting a System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing Your Time Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing System Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Broadband Link Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing Your Broadband Link Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing Broadband Link Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Broadband Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Viewing Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Broadband Link Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Home Network Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Viewing Your Home Network Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Local Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status at a Glance Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Monitoring Your Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Customizing Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring Additional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Editing Address Allocation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Firewall Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Viewing Your Firewall Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring Advanced Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Enabling Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Allowing Inbound and Outbound Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Disabling Attack Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Access the Management and Diagnostic Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Summary of Contents for 2Wire 3800HGV-B

  • Page 1: Table Of Contents

    Install the 2Wire Gateway USB Driver - Macintosh ....... . .
  • Page 2 Contents Accessing the Management and Diagnostic Console ........32 System Summary Page .

  • Page 3: Rear View

    3800HGV-B Overview The 3800HGV-B is a residential gateway used to connect to the Lightspeed network. It has many of the features of an advanced broadband router as well as some additional features. Following are some of the major features of the 2Wire gateway.
  • Page 4 Networking Technology Overview Wireless. The 2Wire gateway includes an integrated wireless access point, which allows users to roam wirelessly throughout the home or office. 2Wire's high-powered wireless technology virtually eliminates wireless “coldspots” in the home. The 2Wire gateway’s high power 400mW transmitter ensures that users benefit from increased wireless bandwidth throughout the coverage area.
  • Page 5 Networking Technology Overview VDSL. VDSL (very high bit-rate DSL) operates over the copper wires in a phone line in a manner similar to ADSL, but at much faster speeds. VDSL can achieve speeds as high as 52 Mbps downstream and 16 Mbps upstream, as opposed to ADSL (up to 8 Mbps downstream and 800 Kbps upstream).

  • Page 6: Installation Requirements

    Installation Requirements Before you begin installation, review the 3800HGV-B package contents and ensure that you have available the items shown in Figure 2 Figure 2. 2Wire and Service Provider Installation Components Note: Vertical orientation is the preferred method for mounting the 3700HGV-B gateway. Please use the mounting stand included with the 3700HGV-B gateway.

  • Page 7: Connect The Computer To The Gateway

    Connect the Computer to the Gateway Note: Any equipment or devices that must be installed at the NID are outside the scope of this document. Choose a Computer and Connection Type If the customer has ordered IPTV and High Speed Internet, the preferred location for installing the 3700HGV-B is by the first video set top box.

  • Page 8: Ethernet Connection

    Connect the Computer to the Gateway Ethernet Connection Connect the provided power adapter from the 3700HGV-B's port to an electrical outlet. After the POWER 3700HGV-B has completed its start up process, the light on the front of the 3700HGV-B should POWER be green.

  • Page 9: Wireless Connection

    Install the wireless adapter according to the manufacturer’s instructions (see note below). Note: If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless networking, the 2Wire gateway Setup Wizard CD automatically configures it to communicate with the gateway during setup.

  • Page 10: Non-2Wire Wireless Adapter Configuration

    . The encryption key is a 64-bit hex value, located beneath the bar code on the bottom of the 2Wire gateway. In the example, it is 4119627022. . For Mac OS X users, you may need to enter the “$” character at the beginning of the encryption key (for example, $4119627022).

  • Page 11: Usb To Pc Connection

    Microsoft Windows 98 users may be prompted to insert the Windows 98 installation CD- ROM after installing the 2Wire gateway USB drivers. After the Windows 98 updates are complete, remove the Windows 98 CD and reinsert the Setup Wizard CD into the CD-ROM prior to rebooting...

  • Page 12: Install The 2Wire Gateway Usb Driver - Macintosh

    10.2.1 to 10.2.6, 10.3.3 to 10.3.9, 10.4.0, and 10.4.1. Before making the USB connection to the gateway, you must install the 2Wire gateway USB driver on the computer. The following instructions are for USB installation on Macintosh computers running OS 10.2.

  • Page 13: Connect The Broadband Interface

    Connect the Broadband Interface Now that you have completed the Power and LAN connections, it is time to connect to the broadband interface. There are two connection methods available: • VDSL over RJ-11 • VDSL over Coax If the 3700HGV-B is receiving the VSDL signal via RJ-11, that step was completed in the previous chapter. If the 3700HGV-B is receiving the VSDL signal via CoAX, refer to the following section.

  • Page 14: Connect To Iptv

    Connect to IPTV Setting Up IPTV While the 3700HGV-B supports MoCA directly connected to it, it will not be used by SBC during the Controlled Launch. Instead MoCA or HomePNA will be terminated on an Ethernet over CoAX bridge (for example, a Scientific Atlanta device or a Motorola NIM 100), which connects to an Ethernet port on the 3700HGV-B.

  • Page 15: Gateway User Interface

    • The System area of the Network at a Glance panel displays your 2Wire gateway model name, the version of gateway software that you are using, and the status of your gateway password. If a password has been set, you must enter it before you can access 3700HGV-B configuration pages.

  • Page 16: Setting A System Password

    Changing Your Time Zone Settings The 2Wire gateway sets the time automatically using time servers on the Internet. It retrieves date/time information in Greenwich Mean Time (GMT). You can set or change the Time Zone settings in the Edit Date...

  • Page 17: Viewing System Details

    Gateway User Interface Viewing System Details The System Details page provides information about your gateway, any enhanced services you may have, and provides a link that you can use to restart your system. Broadband Link Pages Viewing Your Broadband Link Summary The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration.

  • Page 18: Viewing Broadband Link Details

    Gateway User Interface • Connection Status. There are two ways you can check the current status of your gateway’s broadband connection: you can use the BROADBAND LINK indicator light on the front of your gateway, or, if your computer is connected to the network, you can view the user interface. Connection Speed •...

  • Page 19: Using Broadband Diagnostics

    Gateway User Interface From Jeff M.: Need to show Ethernet broadband example page. The information displayed depends on the type of broadband service you have and your gateway model. Using Broadband Diagnostics Diagnostics displays an itemized list of your broadband connection’s current status. Technical support representatives use this information to help troubleshoot problems with your broadband connection.

  • Page 20: Viewing Statistics

    Gateway User Interface Viewing Statistics The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband link, including cumulative DSL statistics. Note: This page is not available for Ethernet broadband connections. When it is temporarily displayed in menu bars (immediately after changing from a DSL configuration), it will not contain...

  • Page 21: Using Broadband Link Advanced Settings

    Gateway User Interface Using Broadband Link Advanced Settings The Advanced Settings page allows you to manually configure your DSL and Internet connection settings. Typically, these settings are automatically provided by your service provider. You should adjust these settings ONLY if you are very familiar with DSL and networking technology. •...

  • Page 22: Home Network Pages

    Gateway User Interface Home Network Pages Viewing Your Home Network Summary The Home Network Summary page displays information about the devices installed on your network. Local Devices The Local Devices panel shows you the name of the device, how it is connected, any special configuration information, and provides links to other system features that you can set up for the device.

  • Page 23: Status At A Glance Panel

    To change your wireless settings, click the button. To disable a network device, click the button. EDIT SETTINGS DISABLE Monitoring Your Wireless Settings Your 2Wire gateway has an integrated wireless access point, which enables you to connect your wireless- enabled computers to your home network.
  • Page 24 Gateway User Interface By default, the 2Wire gateway ships with WPA enabled and a preconfigured network name. The default WPA key is located on the bottom of the gateway, next to the serial number. The Current Settings panel shows the 2Wire gateway’s wireless access point settings: •...

  • Page 25: Customizing Security Settings

    You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateway’s wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.

  • Page 26: Configuring Advanced Settings

    Gateway User Interface Configuring Advanced Settings The Edit Advanced Home Network Settings page displays the current IP settings in use by your system for your home network, and allows you to configure your home network settings. You should adjust these settings ONLY if you are very familiar with computer networking technologies.

  • Page 27: Editing Address Allocation Settings

    Gateway User Interface Editing Address Allocation Settings The Current Settings panel displays the computers currently on the local network, and their IP address. It also indicates whether a given computer is receiving its IP address via DHCP or has been manually entered into the computer (static).

  • Page 28: Firewall Pages

    Network Address Translation (NAT). Translates a local network’s IP address to an external address maintained by the 2Wire gateway, effectively “hiding” the existence of a home network to the Internet. The 2Wire gateway then uses this external address to communicate with the Internet on behalf of devices connected to the local network.
  • Page 29 Gateway User Interface The Firewall Settings panel displays the Current Settings for your firewall. • Default. Unsolicited inbound traffic is not allowed to pass through the firewall. • Custom. Applications are associated with computers on your network. An access list shows the computers (Devices) on your network and the names of the Allowed Applications for each computer.

  • Page 30: Configuring Firewall Settings

    Gateway User Interface Configuring Firewall Settings The Edit Firewall Settings page allows you to open select ports, or “pinholes” in the firewall. You can allow individual applications, or use DMZplus mode. When in DMZplus mode, the designated computer: • Shares your gateway’s IP address (Router Address). •...

  • Page 31: Configuring Advanced Firewall Settings

    The Edit Advanced Firewall Settings page allows you to configure advanced features on your firewall. Enabling Advanced Security The 2Wire gateway firewall already provides a high level of security. You can configure the firewall to provide advanced security features, including stealth mode, strict UDP , or block pings.

  • Page 32: Allowing Inbound And Outbound Traffic

    Disabling Attack Detection By default, the 2Wire gateway firewall rules block the attack types listed in the Attack Detection pane. There are some applications and devices that require the use of specific data ports through the firewall. The gateway allows users to open the necessary ports through the firewall using the Firewall Settings page.
  • Page 33 Gateway User Interface • Packet Flood (SYN/UDP/ICMP/Other). When enabled, the firewall will check for SYN, UDP , ICMP , and other types of packet floods on the local and Internet facing interfaces and stop the flood. • Invalid TCP Flag Attacks (NULL/XMAS/Other). When enabled, the firewall will scan inbound and outbound packets for invalid TCP Flag settings, and drop the packet to prevent SYN/FIN, NULL, and XMAS attacks.

  • Page 34: Access The Management And Diagnostic Console

    Console Accessing the Management and Diagnostic Console The Management and Diagnostic Console (MDC) provides information about the status of the 2Wire gateway, its broadband network connections, attached home networking devices, system and security information, and a running log of any error conditions.
  • Page 35 The day, month, year, and time; or “Retrieving date and time settings from Internet” if not set. Time Since Last Boot The time elapsed since the 2Wire gateway was last restarted. Last ID Post The time elapsed since the 2Wire gateway communicated with the configuration server.

  • Page 36: Broadband Link - Summary Page

    Description Features Broadband Link - Summary Page The Broadband Link - Summary page allows you to view 2Wire gateway broadband connectivity-related settings, and reset the Broadband Link and IP Connection. Note: The information displayed varies depending on whether the broadband connection is via...

  • Page 37: Broadband Link - Statistics Page

    Access the Management and Diagnostic Console Broadband Link - Statistics Page The Broadband Link - Statistics page shows statistics associated with the 2Wire gateway broadband link.
  • Page 38 Access the Management and Diagnostic Console Broadband Link - Detailed Statistics Page The Broadband Link – Detailed DSL Statistics page shows a set of cumulative DSL statistics associated with the 2Wire gateway.

  • Page 39: Broadband Link - Configuration Page

    Access the Management and Diagnostic Console Broadband Link - Configuration Page The Broadband Link – Configuration page allows you to modify specific broadband connection settings. For details on broadband link configuration settings, refer to “Using Broadband Link Advanced Settings” on page 19.

  • Page 40: Local Network - Status Page

    The range of IP addresses available on the network, the number of addresses allocated, and the number of addresses remaining. DHCP Timeout The time, in minutes, before the DHCP lease must be renewed. Wireless (this field is present only on wireless 2Wire gateway models)
  • Page 41 Access the Management and Diagnostic Console Item Description Network Name The default setting is the word “2WIRE,” followed by the last three digits of the 2Wire gateway serial number. Authentication The authentication method used: Open, Shared, or WPA- PSK (Wi-Fi Protected Access pre-shared key).

  • Page 42: Local Network - Statistics Page

    Access the Management and Diagnostic Console Local Network - Statistics Page Note: The information displayed is dependent on gateway model features. The Local Network – Statistics page shows information about the interfaces on the local network.

  • Page 43: Local Network - Device List Page

    Access the Management and Diagnostic Console Local Network - Device List Page The Local Network - Device List page displays information about each device in the local network.

  • Page 44: Local Network - Wireless Settings Page

    Access the Management and Diagnostic Console Local Network - Wireless Settings Page The Wireless Settings page allows you to view or modify the gateway’s wireless settings. For details on configuring wireless settings, refer to page 23.

  • Page 45: Local Network - Configuration Page

    A third-party router connected to the 2Wire gateway can result in network instability, because both devices are trying to manage private IPs via NAT.

  • Page 46: Local Network - Address Allocation Page

    Access the Management and Diagnostic Console Local Network - Address Allocation Page The Local Network - Address Allocation page shows the name and IP address of each device on the gateway’s local network, and allows you to create DHCP mappings for each device. For details on network address allocation, refer to “Editing Address Allocation Settings”...

  • Page 47: Local Network - Configure The Moca Network Page

    Access the Management and Diagnostic Console Local Network - Configure the MoCA Network Page The Configure the MoCA Network page allows you to change the channel upon which the MoCA signal is sent or received, enable or disable network privacy, and set the password for network privacy. These settings are only used when the gateway is connected via MoCA.

  • Page 48: Local Network - Moca Statistics Page

    Access the Management and Diagnostic Console Local Network - MoCA Statistics Page The MoCA Statistics page shows connection rates to other MoCA devices. • If the 3700HGV-B is the coordinator, the link rate to the slaves. • If the 3700HGV-B is not the coordinator, the link rate to the coordinator.

  • Page 49: Firewall - Settings Page

    Access the Management and Diagnostic Console Firewall - Settings Page The Firewall - Settings page allows you to configure the firewall to pass through specific application data to a selected computer. For details on configuring the firewall, refer to page 28.

  • Page 50: Firewall - Detailed Information Page

    Access the Management and Diagnostic Console Firewall - Detailed Information Page The Firewall - Detailed Information page shows detailed information about the gateway’s firewall.

  • Page 51: Firewall - Advanced Settings Page

    Access the Management and Diagnostic Console Firewall - Advanced Settings Page The Firewall - Advanced Settings page allows you to configure the gateway’s firewall. For details on configuring advanced firewall settings, refer to page 29.

  • Page 52: Troubleshooting - Dsl Diagnostics Page

    Access the Management and Diagnostic Console Troubleshooting - DSL Diagnostics Page The Troubleshooting - DSL Diagnostics page displays data associated with the 3700HGV-B gateway’s VDSL link. Note: Most of the values displayed on this page are calculated once at the start of the connection.

  • Page 53: Reviewing Training History

    Access the Management and Diagnostic Console Item Description Value Comment Final Rx Gain Indicates the current Dependent on DSL Suspicious receive gain setting (in line length. - possible satura- tion dB). Delay of latency The delay, in millisec- path onds, imposed by the modem on the interleaved frames.

  • Page 54: Reviewing Bitloading

    Access the Management and Diagnostic Console Item Description Maximum rate achievable at the time of the initial connec- tion based on the quality of the line (specifically, the uncapped rate). Noise margin (in dB) at the start of the connection. Attn Measured attenuation (dB) of the line.

  • Page 55: Troubleshooting - Event Log Page

    Access the Management and Diagnostic Console Troubleshooting - Event Log Page The Troubleshooting – Event Log page displays events for the broadband and local network. Log information is stored in a fixed-size buffer. When the buffer is full, the oldest items are purged from the log. You can also clear the log contents by clicking the button.
  • Page 56 Events generate an Informational or Warning severity level. Informational indicates events that are informational only; Warning indicates an unexpected condition that does not affect the 2Wire gateway’s ability to operate (for example, a network problem or the 2Wire gateway is not configured properly).

  • Page 57: Troubleshooting - Network Tests Page

    2Wire gateway or 2Wire gateway connections. The Ping test allows you to ensure that the 2Wire gateway can send data packets to (ping) a remote host or a local LAN device (such as a PC). The Traceroute test traces the number of times a data packet sent from...

  • Page 58: Troubleshooting - Upgrade History Page

    Access the Management and Diagnostic Console Troubleshooting - Upgrade History Page The Upgrade History page shows a log of all system software upgrades, and lists the upgrades in the order in which they occurred.

  • Page 59: Troubleshooting Resets Page

    Access the Management and Diagnostic Console Troubleshooting Resets Page The Troubleshooting – Resets page allows you to reset various components associated with the 2Wire gateway network.

  • Page 60: Advanced - Syslog Settings Page

    Advanced - Syslog Settings Page The Advanced - Syslog Settings page allows users to maintain a history of events greater than the capacity of the 2Wire gateway by enabling a syslog server. Use of this feature requires a computer running a syslog daemon.

  • Page 61: Advanced - Provisioning Info Page

    Access the Management and Diagnostic Console Advanced - Provisioning Info Page The Advanced – Provisioning Info page displays the parameters with which the 2Wire gateway was provisioned.

  • Page 62: Advanced - Configure Time Services Page

    The Advanced – Configure Time Services page allows you to view and change system time and date settings. As part of the 2Wire gateway setup process, users specify the time zone in which they are located so that the time and date are automatically displayed in the 2Wire gateway user interface. These time settings are displayed in the Current Time Settings panel, which shows the current date, time, time zone, and whether the time was automatically or manually configured.

  • Page 63: Advanced - Configure Services Page

    Access the Management and Diagnostic Console Advanced - Configure Services Page The Advanced – Configure Services page allows users to change the timeout settings for NAT, enable broadband status notification, enable the SIP ALG, and change the upstream maximum transmission rate.

  • Page 64: Advanced - Dns Resolve Page

    Access the Management and Diagnostic Console Advanced - DNS Resolve Page The Advanced - DNS Resolve page allows users to name network devices (such as printers or web servers) so that they can be easily accessed by other users on the network.

  • Page 65: Advanced - Link Manager States Page

    Access the Management and Diagnostic Console Advanced - Link Manager States Page The Advanced – Link Manager States page is a tree representation of the 2Wire gateway interface stack, and shows the internal state of the 2Wire gateway. The Link Manager States page is used to gather dynamic information on internal networking modules, and is based on the runtime configuration of the 2Wire gateway.

  • Page 66: Advanced - Detailed Log Page

    Access the Management and Diagnostic Console Advanced - Detailed Log Page The Advanced – Detailed Log page is a debug log facility modeled after syslog, and provides advanced diagnostic capabilities.

  • Page 67: Upgrade The Software

    Upgrade the Software Gateway field upgrades are typically performed via CMS, which is the gateway remote management system. The following procedure describes how to perform a local upgrade; however, because the gateway’s configuration information is not retained when performing a local upgrade, upgrading via CMS is the preferred method.
  • Page 68 Upgrade the Software After the gateway reboots, the Conexant firmware is upgraded.

  • Page 69: Configuring Multiple Static Ip Addresses

    Configuring Multiple Static IP Addresses This chapter describes how to configure the 3700HGV-B for use with multiple service provider-assigned (static) broadband IP addresses on the SBC Lightspeed network. To use multiple broadband addresses with the 3700HGV-B, you must have subscribed to the appropriate service from your Internet Service Provider.

  • Page 70: Step 1: Enable Public Network Mode

    Step 1: Enable Public Network Mode To enable Public Network mode: Access the Management and Diagnostic Console (MDC) by entering http://gateway.2wire.net/management in your browser’s address bar. In the left-hand navigation menu, click the Local Network - Configure link. The Local Network - Configuration page opens.

  • Page 71: Step 2: Allocate Public Ip Addresses To The Lan Clients

    Configuring Mulitple Static IP Addresses If you did not receive a subnet mask from your ISP , but were provided with a number of addresses has been, you can look up the associated subnet mask in the table below. Because this information may have been identified in a number of different ways, it has been presented here in a number of different ways.

  • Page 72: Step 3: Configure Firewall Rules

    Note: The 2Wire firewall only allows traffic for a public network IP address to be directed to a local LAN device with the same public network IP address. That is, except for traffic sent to the...

  • Page 73: Sample Configuration

    Configuring Mulitple Static IP Addresses Sample Configuration In the sample network below, the customer has subscribed to service with an 8 IP address subnet (i.e., 5 usable broadband IP addresses). The customer wants to host dedicated VPN and web servers in addition to having PCs with private IP addresses.
  • Page 74 Configuring Mulitple Static IP Addresses First, configure the gateway to support “Public Network” static IP addressing using the service provider assigned IP addresses of 208.35.206.198 for the gateway and a subnet mask of 255.255.255.248 as shown in Figure xxx. Click to ensure the changes are saved.
  • Page 75 Configuring Mulitple Static IP Addresses Edit the addresses assigned to each device as shown below. Assign an available static IP address to each server, selecting the “DHCP Fixed” option from the list box next to each server name. For this example, select the following options: Device IP Address...
  • Page 76 Configuring Mulitple Static IP Addresses In the case of the Web Server, the “hosted application” feature of the 3700HGV-B will be used. This feature provides a quick and easy way to allow specific types of unsolicited traffic through the 3700HGV-B firewall. For the web server, this includes traffic on TCP port 80 (http).
  • Page 77 Configuring Mulitple Static IP Addresses To allow all traffic for the web server, configure the gateway to allow the specific type of the associated inbound ports to flow to the server. In this example, the computer WEBSRV is selected as the destination for the web server traffic.

  • Page 78: Leds

    LEDs LED overview The 2Wire Gateway has numerous indicator lights that can be used to diagnose installation and connection problems. The following table describes how to interpret the indicator lights. Power LED Solid green The gateway is powered on. The gateway is not receiving power.
  • Page 79 LEDs Service LED Solid green IP connected (The residential gateway has a WAN IP address from IPCP or DHCP and the broadband connection is up, or a static IP address is configured, PPP negotiation has successfully completed - if used - and the broadband connection is up).

  • Page 80: Glossary

    Glossary ATA (Analog Telephone Adapter). IP device (often Ethernet) with one or more ports for connecting analog telephones. Balun. A circuit that allows signals to flow smoothly between Twisted Pair and Coax (term derived from BALanced / UNbalanced transmission medium). Coax Splitter.

  • Page 81: Regulatory Information

    Regulatory Information Declaration of Conformity Trade Name: 2Wire Responsible Party: 2Wire, Inc. Address: 1704 Automation Parkway San Jose, CA 95131 Phone: 408-856-1600 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 82 If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

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