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Konica Minolta Bizhub 4020 User Manual

Konica Minolta Bizhub 4020 User Manual

Konica minolta bizhub 4020 laser printer user's guide

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User's Guide

User's Guide

2013. 8

A6WD-9560-00A

- 1 -

Table of Contents

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Page 1 User's Guide User's Guide 2013. 8 A6WD-9560-00A - 1 -...
Page 2: Table Of Contents
User's Guide Contents 1—Safety information ............................ 7 2—Learning about the printer ........................11 Finding information about the printer ...................... 11 Selecting a location for the printer ......................12 Printer configurations ..........................13 Understanding the basic functions of the scanner .................. 14 Using the ADF and scanner glass ......................
Page 3 User's Guide 6—Loading paper and specialty media ....................... 61 Setting the paper size and type ......................61 Configuring Universal paper settings ...................... 61 Loading trays ............................61 Loading the multipurpose feeder ......................66 Linking and unlinking trays ........................70 7—Paper and specialty media guide ......................74 Using specialty media ..........................
Page 4 User's Guide Understanding the e-mail options ......................110 11—Faxing ..............................113 Setting up the printer to fax ........................113 Sending a fax ............................125 Creating shortcuts ..........................128 Customizing fax settings ........................129 Canceling an outgoing fax ........................130 Holding and forwarding faxes ....................... 131 Understanding the fax options ......................
Page 5 User's Guide 16—Maintaining the printer ........................247 Cleaning the printer parts ........................247 Checking the status of parts and supplies .................... 249 Estimated number of remaining pages ....................249 Ordering supplies ..........................249 Storing supplies ............................ 251 Replacing supplies ..........................252 Moving the printer ..........................
Page 6 User's Guide Solving fax problems ..........................339 Solving scanner problems ........................348 Solving home screen applications problems ..................355 Embedded Web Server does not open ....................355 Contacting technical support ........................ 357 20—Notices ............................... 358 Copyright notice ............................ 358 Edition notice ............................358 Trademarks ............................
Page 7: 1-Safety Information
User's Guide 1—Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 8 User's Guide Use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option.
Page 9 User's Guide ■ Warning and Caution Symbols The labels and symbols used in this manual and on the printer help prevent injury to the operator and others around the printer as well as damage to property. Those labels and symbols have the following meanings: WARNING Ignoring this warning could cause serious injury or even death.
Page 10 User's Guide WARNING Connect the power cord to an electrical outlet that is equipped with a grounding terminal. Do not place metal clips, any other small metallic objects, or a container containing liquid on the printer. Liquid and metallic objects dropped inside the printer could result in a fire, electrical shock, or breakdown.
Page 11: 2-Learning About The Printer
CD menu. On the left navigation pane, click User's Guide and other publications, and then click Networking Guide. • Troubleshooting printer connection problems The latest supplemental information, updates, and technical KONICA MINOLTA Support Web site— support: http://www.konicaminolta.com Note: Record the following information (located on • Documentation...
Page 12: Selecting A Location For The Printer
User's Guide Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also.
Page 13: Printer Configurations
User's Guide Right side 110 mm (4.33 in.) Front 305 mm (12 in.) Left side 65 mm (2.56 in.) Rear 100 mm (3.94 in.) 750 mm (29.53 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option.
Page 14: Understanding The Basic Functions Of The Scanner
User's Guide Printer control panel Automatic document feeder (ADF) ADF tray ADF bin Front door release button Standard 250-sheet tray Optional 250- or 550-sheet tray 100-sheet multipurpose feeder Paper stop Standard bin Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs.
Page 15: Using The Adf And Scanner Glass
User's Guide Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 16: 3-Understanding The Printer Control Panel
User's Guide 3—Understanding the printer control panel Using the printer control panel Use the Display • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Tips Open a context-sensitive Help dialog. Clear all / Reset button Reset the default settings of a function, such as copying, faxing, or scanning.
Page 17: Understanding The Colors Of The Indicator And Sleep Button Lights
User's Guide Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition. Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode.
Page 18: Cartridge Low
User's Guide Touch Copy Access the Copy menus and make copies. Access the Fax menus and send fax. E-mail Access the E-mail menus and send e-mails. Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. Menu icon Access printer menus.
Page 19: Using The Touch-Screen Buttons
User's Guide Touch Jobs by user Access print jobs saved by user. Profiles and Solutions Access profiles and solutions. Features Feature Description Attendance message alert If an attendance message affects a function, then this icon appears and the red indicator light blinks. Warning If an error condition occurs, then this icon appears.
Page 20 User's Guide Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch Return to the home screen.
Page 21: 4-Setting Up And Using The Home Screen Applications
User's Guide 4—Setting up and using the home screen applications Finding the IP address of the computer Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or wireless). The computer IP address is required when setting up home screen applications, such as: •...
Page 22: Finding The Ip Address Of The Printer
User's Guide 4. Look for IPv4 Address. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: • From the top left corner of the printer home screen. •...
Page 23: Understanding The Different Applications
User's Guide 2. Select the check boxes to specify which icons appear on the home screen. Note: If you clear a check box beside an icon, then the icon does not appear on the home screen. 3. Click Submit. Customize the icon for an application. For more information, see Finding information about the home screen applications or see the documentation that came with the application.
Page 24: Activating The Home Screen Applications
User's Guide Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications. Setting up Forms and Favorites Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
Page 25: Setting Up Card Copy
User's Guide Setting up Card Copy Quickly and easily copy insurance, identification, and other wallet-size cards. You can scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more convenient manner. 1.
Page 26: Using Myshortcut
User's Guide Using MyShortcut Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs. To use the application, touch MyShortcut, and then follow the instructions on the printer display. Setting up Scan to Network Scan a document and send it to a shared network folder.
Page 27: Exporting And Importing A Configuration
User's Guide To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
Page 28 User's Guide • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer. Notes: Before importing the configuration file, you can choose to preview it first or load it directly. If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Page 29: 5-Additional Printer Setup
User's Guide 5—Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 30 User's Guide 1. Open the controller board access door. 2. Open the controller board shield using the green handle. 3. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Page 31: Installing A Memory Card
User's Guide Memory card connector Option card connector Printer hard disk connector Internal Solutions Port connector 4. Close the shield, and then the access door. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 32 User's Guide 2. Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage. 3. Align the notch (1) on the memory card with the ridge (2) on the connector. 4.
Page 33: Installing An Optional Card
User's Guide Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 34: Installing An Internal Solutions Port
User's Guide 4. Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board.
Page 35 User's Guide the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Page 36 User's Guide ISP solution Screw to attach the ISP to the bracket ISP exterior cover Screws to attach the ISP metal bracket to the printer cage Plastic bracket Long ISP cable 4. Place the plastic bracket inside the ISP exterior cover until it clicks into place. - 36 -...
Page 37 User's Guide 5. Slide and push the ISP solution into the plastic bracket. 6. Secure the ISP solution to the plastic bracket using the long screw. - 37 -...
Page 38 User's Guide 7. Tighten the two screws on the end of the ISP solution. 8. Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. - 38 -...
Page 39 User's Guide 9. Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. 10. Run the ISP cable through the controller board shield. - 39 -...
Page 40 User's Guide 11. Open the controller board shield using the green handle. 12. Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see Removing a printer hard disk.
Page 41: Installing A Printer Hard Disk
User's Guide 13. Close the controller board shield. 14. Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see Updating available options in the printer driver.
Page 42 User's Guide a. Using a flathead screwdriver, loosen the screws. b. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color-coded blue. - 42 -...
Page 43: Removing A Printer Hard Disk
User's Guide c. Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets. d. Tighten the two screws. 4. Close the controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 44: Installing Hardware Options
User's Guide 2. Loosen the screws that connect the printer hard disk to the controller board bracket. 3. Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
Page 45: Installing Optional Trays
User's Guide CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 46 User's Guide 2. Unpack the tray, and then remove all packing material. 3. Pull out the tray from the base. 4. Remove any packing material from inside the tray. 5. Insert the tray into the base. 6. Place the tray near the printer. 7.
Page 47 User's Guide 8. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 48: Setting Up The Printer Software
User's Guide To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Page 49: Updating Available Options In The Printer Driver
User's Guide a. (For Mac OS X v10.3/v10.4/v10.5/v10.6) Apple menu > System preferences > Print & Fax > + (For Mac OS X v10.7/v10.8) Apple menu > System preferences > Print & Scan > + b. Select your printer. c. Click Add. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 50: Attaching Cables
User's Guide (For Mac OS X v10.7/v10.8) System Preferences >Print & Scan > select your printer >Options & Supplies >Driver 2. Add any installed hardware options, and then click OK. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 51: Networking
User's Guide Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Page 52: Installing The Printer On An Ethernet Network
User's Guide Installing the printer on an Ethernet network For Windows users 1. Insert the Drivers and Documentation CD in the CD/DVD drive of your PC. 2. Follow the instructions on the screen. 3. A device is detected and it is displayed on a device list. Choose a device to install and click Next. 4.
Page 53 User's Guide • bizhub_4020_3320_106.pkg (for Mac OS X v10.6/v10.7/v10.8) 4. Add the printer. For IP printing: 1. From the Apple menu, navigate to either of the following: (For Mac OS X v10.3/v10.4/v10.5/v10.6) System preferences > Print & Fax (For Mac OS X v10.7/v10.8) System preferences >...
Page 54: Preparing To Set Up The Printer On A Wireless Network
Enter the device URI in the following form: “socket://<Printer IP or Printer Hostname>:port” 8. Click Continue. 9. Select KONICA MINOLTA > Continue. 10. Select KM4020X.ppd > Add Printer. 11. Enter the user name and password for using root privileges > OK.
Page 55: Connecting The Printer Using The Wireless Setup Wizard
User's Guide WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
Page 56 User's Guide 2. Select a wireless connection setup. Search for networks Show available wireless connections. Note: This menu shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi-Fi Protected Setup Connect the printer to a wireless network using Wi-Fi Protected Setup.
Page 57: Connecting The Printer To A Wireless Network Using The Embedded Web Server
User's Guide 5. Enter the eight-digit PIN, and then save the setting. Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. •...
Page 58: For Windows Users
User's Guide • Only one network connection is active at a time. To switch between Ethernet and wireless connection types, turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on. For Windows users 1.
Page 59: Verifying Printer Setup
User's Guide 2. Add the printer. For IP printing: 1. From the Apple menu, navigate to either of the following: (For Mac OS X v10.3/v10.4/v10.5/v10.6) System preferences > Print & Fax (For Mac OS X v10.7/v10.8) System preferences > Print & Scan 2.
Page 60: Printing A Network Setup Page
User's Guide Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1. From the home screen, navigate to: >...
Page 61: 6-Loading Paper And Specialty Media
User's Guide 6—Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see Avoiding jams Storing paper. Setting the paper size and type From the home screen navigate to: >Paper Menu >Paper Size/Type >...
Page 62 User's Guide 2. Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. - 62 -...
Page 63 User's Guide 3. Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 64 User's Guide 4. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5. Load the paper stack. - 64 -...
Page 65 User's Guide Notes: Load with the printable side facedown when using recycled or preprinted paper. Load prepunched paper with the holes on the top edge toward the front of the tray. Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two- sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
Page 66: Loading The Multipurpose Feeder
User's Guide 7. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Page 67 User's Guide b. Pull the extender gently so that the multipurpose feeder is fully extended and open. 2. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3. Prepare the paper or specialty media for loading. Flex sheets of paper back and forth to loosen them, and then fan them.
Page 68 User's Guide Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. Flex the stack of envelopes back and forth to loosen them, and then fan them.
Page 69 User's Guide Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading A6-size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.
Page 70: Linking And Unlinking Trays
User's Guide Load letterhead faceup with the top edge entering the printer first. For two-sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
Page 71: Creating A Custom Name For A Paper Type
User's Guide Linking and unlinking trays 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 72: Assigning A Custom Paper Type
User's Guide 3. Touch 4. Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1.
Page 73 User's Guide 3. Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel 1. From the home screen, navigate to: >Paper Menu >Custom Types 2. Select a custom name you want to configure, and then touch - 73 -...
Page 74: 7-Paper And Specialty Media Guide
User's Guide 7—Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together. •...
Page 75: Tips On Using Labels
User's Guide • To optimize performance and minimize jams, do not use envelopes that: Have excessive curl or twist Are stuck together or damaged in any way Have windows, holes, perforations, cutouts, or embossing Have metal clasps, string ties, or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position...
Page 76: Paper Guidelines
User's Guide • If zone coating of the adhesive is not possible, then remove a 2-mm (0.06-inches) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes. Tips on using card stock Card stock is heavy, single-ply specialty media.
Page 77: Moisture Content
User's Guide paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues.
Page 78: Selecting Paper
User's Guide • Recycled papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m (16 lb) • Multiple-part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid paper jams and poor print quality: •...
Page 79: Supported Paper Sizes, Types, And Weights
User's Guide • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights Supported paper sizes Paper size and Standard 250-...
Page 80 User's Guide Paper size and Standard 250- Optional 250- Multipurpose Scanner Duplex dimension sheet tray or 550-sheet feeder glass mode tray Oficio (México) 215.9 x 340.4 mm (8.5 x 13.4 in.) Folio 215.9 x 330 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.)
Page 81: Supported Paper Types And Weights
User's Guide Paper size and Standard 250- Optional 250- Multipurpose Scanner Duplex dimension sheet tray or 550-sheet feeder glass mode tray B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 85.7 x 165 mm to 215.9 x 355.6 mm (3.375 x 6.50 in.
Page 82 User's Guide Paper type 250- or 550- Multipurpose feeder Duplex mode Scanner sheet tray glass Colored paper Light paper Heavy paper Rough/Cotton Custom Type [x] Transparencies are supported only in 250-sheet tray. One-sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per month.
Page 83: 8-Printing
User's Guide 8—Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see Setting up Forms and Favorites.
Page 84: Printing From A Flash Drive
User's Guide 2. From the Print dialog and pop-up menus, adjust the settings if necessary. Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder. 3.
Page 85 User's Guide 1. Insert a flash drive into the USB port. Notes: A flash drive icon appears on the printer home screen when a flash drive is inserted. If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
Page 86: Printing Confidential And Other Held Jobs
User's Guide 4. Use to specify the number of copies to be printed, and then touch Print. Notes: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive.
Page 87 User's Guide Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel.
Page 88: Modifying Confidential Print Settings
User's Guide 6. From the printer home screen, release the print job. For confidential print jobs, navigate to: Held Jobs > select your user name >Confidential > enter the PIN >Print For other print jobs, navigate to: Held Jobs > select your user name > select the print job > specify the number of copies >Print For Macintosh users 1.
Page 89: Printing Information Pages
User's Guide Printing information pages Printing a font sample list 1. From the home screen, navigate to: > Reports > Print Fonts 2. Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: >...
Page 90 User's Guide 3. Select the print job you want to cancel. 4. Click Delete. For Macintosh users 1. From the Apple Menu, navigate to either of the following: (For Mac OS X v10.3/v10.4/v10.5/v10.6) System Preferences >Print & Fax > select a printer >Open Print Queue (For Mac OS X v10.7/v10.8) System Preferences >Print &...
Page 91: 9-Copying
User's Guide 9—Copying Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1.
Page 92: Copying Photos
User's Guide Copying using the ADF 1. Load an original document faceup, short edge first into the ADF tray. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. The ADF indicator light comes on when the paper is loaded properly.
Page 93: Copying On Specialty Media
User's Guide Copying on specialty media Copying on transparencies 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 94: Customizing Copy Settings
User's Guide Customizing copy settings Copying to a different size 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 95 User's Guide Example 1: Copying on mixed paper sizes 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 96: Reducing Or Enlarging Copies
User's Guide Note: For the preferred duplexing method, the first number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two-sided copies. 4.
Page 97: Collating Copies
User's Guide 4. Touch the button that best represents the content type of the document you are copying. Text—The content of the original document is mostly text or line art. Text/Photo—The original document is a mixture of text, graphics, and photos. Photo—The original document is mostly a photo or an image.
Page 98: Placing Separator Sheets Between Copies
User's Guide 2. If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, navigate to: Copy > enter the number of copies >Collate > select the preferred order of pages > >Copy It Placing separator sheets between copies 1.
Page 99: Placing Information On Copies
User's Guide 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. The ADF indicator light comes on when the paper is loaded properly.
Page 100: Canceling A Copy Job
User's Guide Placing an overlay message on each page 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 101 User's Guide • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes. • To set the printer to automatically detect the size of the original document, touch Auto Size Sense. Copy to This option opens a screen where you can enter the paper size and type on which your copies will be printed.
Page 102: Save As Shortcut
User's Guide Content This option lets you set the original document type and source. Select from the following content types: • Graphics—The original document is mostly business-type graphics such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. •...
Page 103: Edge Erase
User's Guide Edge Erase This option lets you remove smudges or marks around the edges of a document. You can choose to remove an equal area around all four sides of the paper, or pick a particular edge. Edge Erase also removes whatever is within the area selected, leaving nothing on that portion of the scan.
Page 104 User's Guide Create Booklet This option lets you create a sequence of printed and collated pages that, when folded, forms a booklet half the page size of the original document and with all the pages in order. You can choose between one- sided and two-sided.
Page 105: 10-E-Mailing
User's Guide 10—E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 106: Creating An E-Mail Shortcut
User's Guide Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 107: E-Mailing A Document
User's Guide E-mailing a document You can use the printer to e-mail scanned documents to one or more recipients in a number of ways. You can type the e-mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen.
Page 108: Customizing E-Mail Settings
User's Guide 3. Press #, then enter the shortcut number using the keypad, and then touch To enter additional recipients, touch , and then enter the e-mail address or shortcut number that you want to add. 4. Touch >E-mail It. Sending an e-mail using the address book 1.
Page 109: Canceling An E-Mail
User's Guide 5. Touch Message > type your message > Changing the output file type 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 110: Understanding The E-Mail Options
User's Guide Understanding the e-mail options Recipient(s) This option lets you enter the recipient of your e-mail. You may enter multiple e-mail addresses. Subject This option lets you type a subject line for your e-mail. Message This option lets you type a message that will be sent with your scanned attachment. File Name This option lets you customize the attachment file name.
Page 111: Page Setup
User's Guide Select one of the following: • PDF—Use this to create a single file with multiple pages. Note: PDF is the factory default setting. • Secure PDF—Use this to create an encrypted PDF file that protects the file contents from unauthorized access.
Page 112: Scan Preview
User's Guide • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation. • Binding—This specifies if the original document is bound on the long-edge or short-edge side. Custom Job This option lets you combine multiple scan jobs into a single job and appears only when a working printer hard disk is installed.
Page 113: 11-Faxing
User's Guide 11—Faxing Note: The fax function is available only in select printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 114: Initial Fax Setup
User's Guide Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 115: Choosing A Fax Connection
User's Guide 4. In the Fax Number field, enter the printer fax number. 5. Click Submit. Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1. Connect one end of the telephone cable that came with the printer to the port of the printer.
Page 116 User's Guide To connect: 1. Connect one end of the telephone cable that came with the printer to the port of the printer. 2. Connect the other end of the telephone cable to an active analog wall jack. 3. Connect the answering machine to the port of the printer.
Page 117 User's Guide Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
Page 118 User's Guide • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually (Auto Answer Off). When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax.
Page 119 User's Guide 3. To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4. To connect a telephone to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port.
Page 120 User's Guide • If you need two phone ports for your devices, but do not want to pay additional cost, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter.
Page 121 User's Guide Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1. Connect one end of the telephone cable that came with your printer to the port of the printer. 2. Connect the other end of the telephone cable to an active analog telephone wall jack. 3.
Page 122 User's Guide There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer.
Page 123 User's Guide Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1.
Page 124: Connecting To A Distinctive Ring Service
User's Guide Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1.
Page 125: Sending A Fax
User's Guide Setting the date and time You can set the date and time so that they are printed on every fax you send. 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen.
Page 126: Sending A Fax Using The Printer Control Panel
User's Guide Sending a fax using the printer control panel 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 127: Sending A Fax Using The Address Book
User's Guide Sending a fax using a shortcut number Fax shortcuts are like the speed dial numbers on a telephone or a fax machine. A shortcut number (1– 999) can contain a single recipient or multiple recipients. 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 128: Creating Shortcuts
User's Guide Sending a fax at a scheduled time 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 129: Customizing Fax Settings
User's Guide 4. Assign a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5. Click Add. Creating a fax destination shortcut using the printer control panel 1. From the home screen, touch Fax, and then enter the fax number. To create a group of fax numbers, touch , and then enter the other fax number.
Page 130: Canceling An Outgoing Fax
User's Guide The ADF indicator light comes on when the paper is loaded properly. 2. If you are loading a document into the ADF tray, then adjust the paper guides. 3. From the home screen, touch Fax, and then enter the fax number. 4.
Page 131: Holding And Forwarding Faxes
User's Guide Canceling a fax after the original documents have been scanned to memory 1. On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 132: Understanding The Fax Options
User's Guide Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen.
Page 133: Delayed Send
User's Guide • Photo/Film—The original document is a photo from film. • Press—The original document was printed using a printing press. Resolution This option lets you adjust the quality of the fax output. Increasing the image resolution increases the file size and the time needed to scan your original document.
Page 134 User's Guide Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document. Edge Erase This option lets you remove smudges or any mark around the edges of a document. You can remove an equal area around all four sides of the paper, or you can pick a particular edge.
Page 135: 12-Scanning
User's Guide 12—Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page Use the scanner glass for single pages, small items (such as postcards or documents. photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 136: Scanning To An Ftp Address
User's Guide Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple-page documents Use the scanner glass for single-page documents, book pages, including two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 137 User's Guide 3. Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 4. Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5.
Page 138: Scanning To A Computer Or Flash Drive
User's Guide Scanning to an FTP address using a shortcut number 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 139 User's Guide Scanning to a computer using the Embedded Web Server 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 140 User's Guide Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure that your computer and printer are connected to the same network. 1. Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list >...
Page 141: Understanding The Scan Options
User's Guide Scanning to a flash drive 1. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 142 User's Guide Resolution This option lets you adjust the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image.
Page 143 User's Guide • Press—The original document was printed using a printing press. Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper.
Page 144: 13-Understanding The Printer Menus
User's Guide 13—Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Miscellaneous Security General Settings Setting Paper Size/Type Device Statistics Copy Settings Standard Network Confidential Print Configure MP Network Setup Fax Settings Standard USB Disk Wiping...
Page 145: Paper Menu
User's Guide Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Manual Envelope to appear as a menu setting.
Page 146 User's Guide Tray [x] Type Specify the type of the paper loaded in each tray. Plain Paper Notes: Transparency • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays. Recycled Labels •...
Page 147 User's Guide MP Feeder Type Specify the type of the paper loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure MP to “Cassette” in order for Recycled MP Feeder Type to appear as a menu item.
Page 148 User's Guide Manual Paper Type Specify the type of the paper being manually loaded. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure MP to “Manual” in order for Recycled Manual Paper Type to appear as a menu item.
Page 149: Configure Mp Menu
User's Guide Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. First • Manual sets the multipurpose feeder only for manual-feed print jobs. •...
Page 150: Paper Texture Menu
User's Guide Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded. Smooth Notes: Normal •...
Page 151 User's Guide Letterhead Texture Specify the relative texture of the letterhead loaded. Smooth Note: Normal is the factory default setting. Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Colored Texture...
Page 152: Paper Weight Menu
User's Guide Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting. Normal Heavy Transparency Weight...
Page 153 User's Guide Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded. Light Note: Normal is the factory default setting. Normal Heavy Preprinted Weight...
Page 154: Paper Loading Menu
User's Guide Paper Loading menu Recycled Loading Determine and set two-sided printing for all print jobs that specify Recycled as the paper type. Duplex Bond Loading Determine and set two-sided printing for all print jobs that specify Bond as the paper type. Duplex Letterhead Loading Determine and set two-sided printing for all print jobs that specify...
Page 155: Custom Types Menu
User's Guide Custom Types menu Custom Type [x] Associate a paper or specialty media type with a factory default Custom Type [x] name or a user-defined custom name created in the Embedded Paper Web Server or MarkVision Professional. The user-defined name appears instead of Custom Type [x].
Page 156: Custom Scan Sizes Menu
User's Guide Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name and page orientation. Scan Size Name Notes: Width • The custom scan size name replaces Custom Scan Size [x] in the printer menus. Height Orientation •...
Page 157: Universal Setup Menu
User's Guide Universal Setup menu Units of Measure Identify the units of measure. Inches Note: Millimeters is the factory default setting. Millimeters Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed.
Page 158: Reports Menu
User's Guide Reports Menu Reports menu Menu Settings Page Print a report containing information about the paper loaded in trays, installed memory, total page count, alarm settings, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information.
Page 159: Network/Ports Menu
User's Guide FTP Shortcuts Print a report containing information about FTP shortcuts. Profiles List Print a list of profiles stored in the printer. Print Fonts Print a report of all the fonts available for the printer language currently set in the printer. Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk.
Page 160 User's Guide Standard Network or Network [x] menu Note: Only active ports appear in this menu. All inactive ports are omitted. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: •...
Page 161 User's Guide Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup or Display and set the printer network settings.
Page 162: Network Card Menu
User's Guide Network Card menu To access the menu, navigate to either of the following: • Network/Ports >Standard Network >Standard Network Setup >Network Card • Network/Ports >Network [x] >Network [x] Setup >Network Card View Card Status View the connection status of the network card. Connected Disconnected View Card Speed...
Page 163 User's Guide Netmask View or change the current TCP/IP netmask. Gateway View or change the current TCP/IP gateway. Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting.
Page 164: Ipv6 Menu
User's Guide DNS Server Address View or change the current DNS server address. Backup DNS Server Address View or change the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting. Note: Yes is the factory default setting.
Page 165: Wireless Menu
User's Guide Wireless menu Note: This menu is available only in printers connected to an Ethernet network and printers with a wireless network adapter attached. To access the menu, navigate to either of the following: • Network/Ports >Standard Network >Standard Network Setup >Wireless •...
Page 166: Appletalk Menu
User's Guide AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports >Standard Network >Standard Network Setup >AppleTalk •...
Page 167: Standard Usb Menu
User's Guide Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 168 User's Guide USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size • Disabled turns off job buffering. Any jobs already buffered on the printer allowed] hard disk are printed before normal processing resumes.
Page 169: Smtp Setup Menu
User's Guide ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port. SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information.
Page 170 User's Guide Device-Initiated E-mail Specify what credentials will be used when communicating to the SMTP server. None Notes: Use Device SMTP Credentials • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail User-Initiated E-mail. None • “Device Userid” and “Device password” are used to log in to the SMTP server when Use Device SMTP Credentials is selected.
Page 171: Security Menu
User's Guide Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login Failures Notes: Failure Time Frame • Login Failures specifies the number of failed login attempts before users Lockout Time are locked out.
Page 172: Confidential Print Menu
User's Guide Confidential Print menu Max Invalid PIN Limit the number of times an invalid PIN can be entered. Notes: 2–10 • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Limit the amount of time a confidential print job stays in the printer before it is deleted.
Page 173: Disk Wiping Menu
User's Guide Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Page 174: Security Audit Log Menu
User's Guide Security Audit Log menu Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, a flash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Page 175: Set Date And Time Menu
User's Guide Set Date and Time menu Current Date and Time View the current date and time settings for the printer. Manually Set Date and Time Enter the date and time. [input date/time] Notes: • Manually setting the date and time sets Enable NTP to No. •...
Page 176: Settings Menu
User's Guide Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may need to install special hardware for those languages to Francais appear.
Page 177 User's Guide Eco-Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • Off is the factory default setting. This resets the printer to its factory default settings. Energy/Paper Paper • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not.
Page 178 User's Guide Keyboard Specify a language and custom key information for the printer control panel keyboard. The additional tabs enable access to Keyboard Type accent marks and symbols. English Note: Customer Key 1 is the factory default setting. Francais Francais Canadien Deutsch Italiano Espanol...
Page 179 User's Guide Displayed Information Specify what is displayed on the upper left and right corners of the home screen. Left side For the “Left side” and “Right side” options, select from the Right side following options: Custom Text [x] None IP Address Hostname Contact Name...
Page 180 User's Guide Displayed Information (continued) Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
Page 181 User's Guide Home screen customization Change the icons and buttons that appear on the home screen. Change Language For each icon or button, select from the following options: Copy Display Copy shortcuts Do not display Notes: Fax shortcuts E-mail • Display is the factory default setting for Copy, Fax, E-mail, FTP, Search Held Jobs, Held jobs, USB Drive, Forms and E-mail shortcuts...
Page 182 User's Guide Output Lighting Set the lighting for the standard output bin. Off: The lighting turns off when paper remains in the standard bin. Dim: The lighting turns on with a dim light when paper remains Bright in the standard bin. Bright: The lighting turns on with a bright light when paper remains in the standard bin.
Page 183 User's Guide Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer. Note: The contact name will be stored on the Embedded Web Server.
Page 184 User's Guide Timeouts Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state. Sleep Mode Notes: Disabled • 30 is the factory default setting. 1–120 • Disabled appears only when Energy Conserve is set to Off.
Page 185 User's Guide Timeouts Show a message that lets you reset the screen timeout timer instead of returning to the home screen. Prolong Screen Timeout Note: Off is the factory default setting. Timeouts Set the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the Print Timeout print job.
Page 186 User's Guide Error Recovery Determine the number of automatic reboots the printer can perform. Max Auto Reboots Note: 5 is the factory default setting. 1–20 Print Recovery Let the printer automatically continue printing from certain offline situations when these are not resolved within the Auto Continue specified time period.
Page 187 User's Guide Factory Defaults Restore the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user-defined settings. • Restore Now returns all scanner settings to the factory default settings except Network/Ports menu settings.
Page 188: Copy Settings Menu
User's Guide Copy Settings menu Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film...
Page 189 User's Guide Print Page Borders Specify whether or not a border is printed. Note: Off is the factory default setting. Collate Keep the pages of a print job stacked in sequence when printing multiple copies. 1,1,1 - 2,2,2 Note: “1,2,3 - 1,2,3” is the factory default setting. 1,2,3 - 1,2,3 Original Size Specify the paper size of the original document.
Page 190 User's Guide Separator Sheets Place a sheet of paper between pages, copies, or jobs. Note: Off is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specify the separator sheet source. Note: Tray 1 is the factory default setting. Tray [x] Darkness Specify the level of darkness for the copy job.
Page 191 User's Guide Custom Overlay Specify the custom overlay text. Note: A maximum of 64 characters is allowed. Allow priority copies Allow interruption of a print job to copy a page or document. Note: On is the factory default setting. Custom Job scanning Scan a document that contains mixed paper sizes into a single copy job.
Page 192: Fax Settings Menu
User's Guide Fix Scan Skew Correct slight skew in the scanned image. Auto Note: Off is the factory default setting. Scan edge to edge Specify if the original document is scanned edge-to-edge prior to faxing. Note: Off is the factory default setting. Sharpness Adjust the amount of sharpness of a copy.
Page 193 User's Guide Fax Name Specify the name of the fax in the printer. Fax Number Specify the number assigned to the fax. Fax ID Specify how the fax is identified. Fax Name Fax Number Enable Manual Fax Set the printer to fax manually, which requires a line splitter and a telephone handset.
Page 194 User's Guide Fax number masking Specify the direction from where digits are masked in an outgoing fax number. Notes: From left • Off is the factory default setting. From right • The number of characters masked is determined by the “Digits to mask” setting.
Page 195 User's Guide Fax Send Settings menu items and their descriptions Resolution Specify quality in dots per inch (dpi). A higher resolution gives better print quality, but increases the fax transmission time for outgoing faxes. Standard Note: Standard is the factory default setting. Fine 200 dpi Super Fine 300 dpi Original Size...
Page 196 User's Guide Content Type Specify the content of the original document. Text Note: Text is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Note: Black/White Laser is the factory default setting. Black/White Laser Color Laser Inkjet Photo/Film...
Page 197 User's Guide Enable Fax Scans Fax files that are scanned at the printer. Note: On is the factory default setting. Driver to fax Allow the printer driver to send fax jobs. Note: Yes is the factory default setting. Allow Save as Shortcut Save fax numbers as shortcuts in the printer.
Page 198 User's Guide Contrast Specify the contrast in the scanned image. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
Page 199 User's Guide Fax Receive Settings menu items and their descriptions Enable Fax Receive Allow the printer to receive fax jobs. Note: On is the factory default setting. Fax Job Waiting Remove fax jobs from the print queue when the job requires specific unavailable resources.
Page 200 User's Guide Fax Footer Print the transmission information at the bottom of each page from a received fax. Note: Off is the factory default setting. Max Speed Specify the maximum speed in baud at which faxes are received. 2400 Note: 33600 is the factory default setting. 4800 9600 14400...
Page 201 User's Guide Fax Log Settings menu items and their descriptions Transmission Log Enable printing of a transmission log after each fax job. Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Receive Error Log Enable printing of a receive error log following a receive error.
Page 202 User's Guide Speaker Settings menu items and their descriptions Speaker Mode Specify the mode of the speaker. Always Off Notes: On until Connected • On until Connected is the factory default setting. A sound is issued until the fax connection is made. Always On •...
Page 203: E-Mail Settings Menu
User's Guide E-mail Settings menu E-mail Server Setup Specify e-mail server information. Subject Notes: Message • You can enter up to 255 characters in the Subject field. File Name • You can enter up to 512 characters in the Message field. •...
Page 204 User's Guide Format Specify the format of the scanned file. PDF (.pdf) Note: “PDF (.pdf)” is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file that will be scanned for e-mailing. Note: 1.5 is the factory default setting.
Page 205 User's Guide Orientation Specify the page orientation of the scanned image. Portrait Note: Portrait is the factory default setting. Landscape Original Size Specify the paper size of the document being scanned. Letter Note: A4 is the factory default setting. Legal Executive Folio Statement...
Page 206 User's Guide JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality of the image. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image. •...
Page 207 User's Guide E-mail Bit Depth Enable the Text/Photo mode to produce smaller file sizes by using 1-bit images. 1 bit Note: “8 bit” is the factory default setting. 8 bit Custom Job scanning Copy a document that contains mixed paper sizes. Notes: •...
Page 208 User's Guide Shadow Detail Adjust the amount of shadow detail visible on a scanned image. -4 to 4 Note: 0 is the factory default setting. Fix Scan Skew Correct slight skew in the scanned image. Auto Notes: • Off is the factory default setting. •...
Page 209: Ftp Settings Menu
User's Guide FTP Settings menu Format Specify the format of the file for FTP sending. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version level of the PDF file for FTP sending. Note: 1.5 is the factory default setting.
Page 210 User's Guide Orientation Specify the page orientation of the scanned image. Portrait Note: Portrait is the factory default setting. Landscape Original Size Specify the paper size of the original document. Letter Note: A4 is the factory default setting. Legal Executive Folio Statement Oficio (Mexico)
Page 211 User's Guide JPEG Quality Set the quality of a JPEG photo image in relation to the file size and quality of the image. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 212 User's Guide File Name Type a base file name. Note: You can enter up to 53 characters. Custom Job Scanning Copy a document that contains mixed paper sizes into a single scan job. Note: Off is the factory default setting. Scan Preview Specify whether a preview will appear on the display for scan jobs.
Page 213 User's Guide Fix Scan Skew Correct slight skew in the scanned image. Auto Notes: • Off is the factory default setting. • This menu item is supported only in select printer models. Scan edge to edge Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting.
Page 214: Flash Drive Menu
User's Guide Flash Drive menu Scan Settings Format Specify the format of the file to be sent through FTP. PDF (.pdf) Note: “PDF (.pdf)” is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file to be sent through FTP. Note: 1.5 is the factory default setting.
Page 215 User's Guide Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting. Orientation Specify the orientation of the scanned image. Portrait Note: Portrait is the factory default setting. Landscape Original Size Specify the paper size of the original document. Letter Note: A4 is the factory default setting.
Page 216 User's Guide JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality. Best for content Notes: 5–90 • “Best for content” is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 217 User's Guide Scan Preview Specify whether a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Background Removal Adjust the amount of background visible on a copy.
Page 218 User's Guide Temperature Enable the user to specify “warm” or “cool” outputs. "Cool” values generate a bluer output than the default while “warm” values generate a redder output than -4 to 4 the default. Note: 0 is the factory default setting. Print Settings menu items and their descriptions Copies Specify a default number of copies for each print job.
Page 219 User's Guide Paper Saver Specify that multiple-page images be printed on one side of a paper. Notes: 2-Up • Off is the factory default setting. 3-Up • The number selected is the number of page images that will print per side. 4-Up 6-Up 9-Up...
Page 220: Print Settings
User's Guide Print Settings Setup menu Printer Language Set the printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Page 221 User's Guide Download Target Set the storage location for downloads. Notes: Flash • RAM is the factory default setting. Storing downloads in the RAM is temporary. Disk • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off.
Page 222: Finishing Menu
User's Guide Finishing menu Sides (Duplex) Specify whether two-sided (duplex) printing is set as the user default setting for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two-sided printing from the software program. For Windows users: Click File >Print, and then click Properties, Preferences, Options, or Setup.
Page 223 User's Guide Separator Sheets Specify whether or not blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
Page 224 User's Guide Paper Saver Orientation Specify the orientation in which pages are printed on a single sheet. Auto Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Landscape Portrait Paper Saver Border Print a border when using Paper Saver. None Note: None is the factory default setting.
Page 225: Quality Menu
User's Guide Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
Page 226: Job Accounting Menu
User's Guide Brightness Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. -6 to 6 Note: 0 is the factory default setting. Contrast Adjust the contrast of printed objects. 0–5 Note: 0 is the factory default setting. Job Accounting menu Notes: •...
Page 227 User's Guide Log Action at End of Frequency Specify how the printer operates at the end of the log file update cycle. None Note: None is the factory default setting. Email Current Log Email & Delete Current Log Post Current Log Post &...
Page 228 User's Guide E-mail Address to Send Logs Specify the E-mail address to use to send the job accounting logs. [user-defined string] Note: This option is available when "E-mail Current Log", "E-mail & Delete Current Log", or "E-mail & Delete Oldest Log" is selected in Log Action at Near Full/Log Action at Full.
Page 229: Utilities Menu
User's Guide Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not Not Restored affected.
Page 230: Xps Menu
User's Guide Coverage Estimator Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors.
Page 231: Postscript Menu
User's Guide PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file. Note: Off is the factory default setting. Font Priority Establish the font search order. Resident Notes: Flash/Disk...
Page 232: Pcl Emul Menu
User's Guide PCL Emul menu Font Source Specify the set of fonts used in the Font Name menu. Resident Notes: Download • “Resident” is the factory default setting. It shows the factory default set of fonts downloaded in the RAM. •...
Page 233 User's Guide PCL Emulation Settings Specify the orientation of text and graphics on a page. Orientation Notes: Portrait • Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page. Landscape • Landscape prints text and graphics parallel to the long edge of the page.
Page 234 User's Guide Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: • “Off” is the factory default setting. None 0–199 • “None” ignores the Select Paper Feed command. This option appears only when it is selected by the PCL 5e interpreter.
Page 235: Html Menu
User's Guide HTML menu Font Name Joanna MT Set the default font for HTML documents. Letter Gothic Albertus MT Note: The Times font is used in HTML documents that do not specify a font. Lubalin Graph Antique Olive Marigold Apple Chancery MonaLisa Recut Arial MT Monaco...
Page 236 User's Guide Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1-point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
Page 237: Image Menu
User's Guide Image menu Auto Fit Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images. Invert Invert bitonal monochrome images. Notes: • Off is the factory default setting. •...
Page 238: 14-Saving The Environment
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco- Mode". Using recycled paper As an environmentally conscious company, KONICA MINOLTA supports the use of recycled office paper produced specifically for use in laser printers. Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing.
Page 239: Saving Energy
User's Guide Saving energy Using Eco-Mode 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 240: Adjusting Sleep Mode
User's Guide 2. Click Settings >General Settings >Quiet Mode > select a setting Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.
Page 241: Using Hibernate Mode
User's Guide 3. Touch Using Hibernate Mode Hibernate is an ultra-low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1.
Page 242 User's Guide 4. Click Submit. Using the printer control panel 1. From the home screen, navigate to: >Settings >General Settings >Screen Brightness 2. In the Screen Brightness field, enter the brightness percentage you want for the display. 3. Touch - 242 -...
Page 243: 15-Securing The Printer
User's Guide 15—Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Types of memory Description Volatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Page 244: Erasing Volatile Memory
User's Guide Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored. Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.
Page 245: Configuring Printer Hard Disk Encryption
User's Guide 3. Touch Restore Factory Defaults > Erase Hard Disk, and then touch one of the following: Single Pass Erase—This lets you overwrite the disk with all zeroes in a single pass. Multiple Pass Erase—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass.
Page 246 User's Guide Using the printer control panel 1. Turn off the printer. 2. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.
Page 247: 16-Maintaining The Printer
User's Guide 16—Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 248 User's Guide 2. Open the scanner cover. 3. Clean all the areas shown, and then let them dry. White underside of the scanner cover Scanner glass ADF glass White underside of the ADF cover 4. Close the scanner cover. - 248 -...
Page 249: Checking The Status Of Parts And Supplies
All life indicators are designed to function with KONICA MINOLTA supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your KONICA MINOLTA printer or its associated components.
Page 250: Ordering Toner Cartridges
Extremely low print coverage for extended periods of time may negatively affect actual yield. Part name Part number For the UnitedState, latin America (120V) and Taiwan Toner Cartridge 20K for bizhub 4020 (Use and Return) A6WN01F Toner Cartridge 20K for bizhub 4020 A6WN01W...
Page 251: Storing Supplies
User's Guide Ordering a maintenance kit Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary. •...
Page 252: Replacing Supplies
User's Guide • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1. Press the button on the right side of the printer, and then open the front door. 2. Pull the toner cartridge out using the handle. 3.
Page 253 User's Guide 4. Shake the new cartridge to redistribute the toner. 5. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 254: Replacing The Imaging Unit
User's Guide Note: Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. CAUTION: If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Replacing the imaging unit 1.
Page 255 User's Guide 3. Lift the blue handle, and then pull the imaging unit out of the printer. 4. Unpack the new imaging unit, and then shake it. 5. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 256: Moving The Printer
User's Guide 6. Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 257: Moving The Printer To Another Location
User's Guide • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. •...
Page 258: 17-Managing The Printer
User's Guide 17—Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Drivers and Documentation CD. Checking the virtual display 1.
Page 259: Viewing Reports
User's Guide Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen.
Page 260: Restoring Factory Default Settings
User's Guide Notification Description Warning The printer displays the warning message and generates an e-mail about the status of the supply. The printer does not stop when the supply condition is reached. The printer stops processing jobs when the supply condition is reached, and the user Continuable Stop needs to press a button to continue printing.
Page 261: 18-Clearing Jams
User's Guide 18—Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.
Page 262: Understanding Jam Messages And Locations
User's Guide • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
Page 263 User's Guide Notes: • When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages. •...
Page 264: [X]-Page Jam, Open Front Door. [20Y.xx]
User's Guide [x]-page jam, open front door. [20y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1. Press the button on the right side of the printer, and then open the front door. 2.
Page 265 User's Guide 3. Lift the blue handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4.
Page 266 User's Guide 6. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 7. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer.
Page 267: [X]-Page Jam, Open Rear Door. [20Y.xx]
User's Guide 9. Close the front door. [x]-page jam, open rear door. [20y.xx] 1. Open the front door to loosen the jammed paper in the rear door. 2. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 268: [X]-Page Jam, Clear Standard Bin. [20Y.xx]
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Close the rear door, and then the front door. [x]-page jam, clear standard bin. [20y.xx] 1.
Page 269: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
User's Guide [x]-page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1. Pull the tray completely out of the printer. 2.
Page 270: [X]-Page Jam, Open Tray [X]. [24Y.xx]
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Insert the tray. [x]-page jam, open tray [x]. [24y.xx] 1. Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located.
Page 271: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
User's Guide 2. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3. Insert the tray. [x]-page jam, clear manual feeder. [25y.xx] 1. From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 272: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
User's Guide 3. Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. [x]-page jam, open automatic feeder top cover. [28y.xx] 1. Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray.
Page 273: 19-Troubleshooting
User's Guide 19—Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing.
Page 274: Close Door
User's Guide Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non- touch-screen printer models, press to confirm.
Page 275: Disk Must Be Formatted For Use In This Device
User's Guide • The print job is sent from a flash drive that is no longer attached to the USB port. • The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model.
Page 276 User's Guide Fax partition inoperative. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. • Turn the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the “Setting up the printer to fax”...
Page 277 User's Guide Imaging unit nearly low [84.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User’s Guide.
Page 278 User's Guide Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non-touch-screen printer models, press to confirm. • Delete fonts, macros, and other data from the printer memory.
Page 279 User's Guide • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray. •...
Page 280 User's Guide • Cancel the current job. Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel.
Page 281 User's Guide Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact technical support. If necessary, select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm. Maintenance kit nearly low [80.xy] For more information, contact technical support.
Page 282 The printer has detected a Non-Printer Manufacturer supply or part installed in the printer. Your KONICA MINOLTA printer is designed to function best with genuine Printer Manufacturer supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 283: Remove Paper From Standard Output Bin
User's Guide • Upgrade to a larger capacity flash memory card. Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted. Printer had to restart. Last job may be incomplete. From the printer control panel, touch to clear the message and continue printing.
Page 284 User's Guide • Select Restart job to restart the scan job with the same settings from the previous scan job. • For non-touch-screen printer models, press to confirm. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...
Page 285: Replace Jammed Originals If Restarting Job
User's Guide Replace jammed originals if restarting job. From the printer control panel, try one or more of the following: • Select Cancel job to clear the message and cancel the scan job. For non-touch-screen printer models, press to confirm. •...
Page 286: Restore Held Jobs
User's Guide Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Page 287 User's Guide Scanner jam, remove all originals from the scanner [2yy.xx] Remove the jammed paper from the scanner. Scanner jam, remove jammed originals from the scanner [2yy.xx] Remove the jammed paper from the scanner. Serial option [x] error [54] Try one or more of the following: •...
Page 288 User's Guide Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: •...
Page 289: Solving Printer Problems
User's Guide Note: If the error message remains, then the flash memory may be defective and need to be replaced. Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non-touch-screen printer models, press to confirm. Note: If the message appears again, then contact your system support person.
Page 290 User's Guide Action Step 4 Unplug the other electrical Go to step 5. equipment, and then turn on the Check other electrical equipment plugged printer. If the printer does not work, into the electrical outlet. then reconnect the other electrical equipment.
Page 291: Printer Display Is Blank
User's Guide Action Step 9 Go to step 10. Turn off the printer, remove all packing materials, then reinstall Make sure to install all hardware options the hardware options, and then properly and remove any packing turn on the printer. material.
Page 292: Hardware And Internal Option Problems
User's Guide Action Step 2 The problem is Turn off the printer, and then contact solved. technical support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Do Please wait and Ready appear on the printer display? Hardware and internal option problems Cannot detect internal option...
Page 293: Internal Solutions Port Does Not Operate Correctly
User's Guide Action Step 4 The problem Contact technical is solved. support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see Updating available options in the printer driver.
Page 294: Tray Problems
User's Guide Tray problems Action Step 1 The problem is solved. Go to step 2. Pull out the tray, and then do one or more of the following: Check for paper jams or misfeeds. Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 295: Usb/Parallel Does Not Operate Correctly
User's Guide Action Step 3 Go to step 4. Reinstall the tray. For more information, see the setup Check if the tray is installed and documentation that came with the recognized by the printer. tray. Print a menu settings page, and then check if the tray is listed in the Installed Features list.
Page 296: Paper Frequently Jams
User's Guide Action Step 2 Contact Connect the cable to the USB or parallel technical interface card connector. Check if you are using the correct cable and if it is support. connected securely to the USB or parallel interface card. Is the correct cable securely connected to the USB or parallel interface card? Paper feed problems...
Page 297: Paper Jam Message Remains After Jam Is Cleared
User's Guide Action Step 3 Contact technical The problem is support. solved. Review the tips on avoiding jams. For more information, see Avoiding jams. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Check the entire paper path for jammed paper.
Page 298: Solving Print Problems
User's Guide Solving print problems Printing problems Multiple-language PDF files do not print Action Step 1 The problem is Go to step 2. solved. Check if the print options for the PDF output are set to embed all fonts. For more information, see the documentation that came with Adobe Acrobat.
Page 299 User's Guide Action Step 2 Wait until the printer is ready, then view Go to step 3. the held jobs list, and then print the Check if the indicator light on the printer control documents. panel is blinking green. Note: A green blinking light indicates that the printer is busy.
Page 300: Print Jobs Do Not Print
User's Guide Print jobs do not print Action Step 1 The problem is Go to step 2. solved. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.
Page 301: Confidential And Other Held Jobs Do Not Print
User's Guide Action Step 5 The problem is Go to step 6. solved. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Resend the print job. Do the jobs print? Step 6 The problem is Contact technical...
Page 302: Print Job Takes Longer Than Expected
User's Guide Action Step 2 The problem Go to step 3. is solved. The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF files, generate a new PDF, and then print it again.
Page 303: Printing Slows Down
User's Guide Action Step 3 The problem Go to step 4. is solved. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem Go to step 5. is solved. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >General Settings >Print Recovery >Page Protect >Off Resend the print job.
Page 304: Job Prints From The Wrong Tray Or On The Wrong Paper
User's Guide Action Step 1 The problem is Go to step 2. solved. Make sure the size of the paper loaded in the tray matches the fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220- volt fuser for printing on A4-size paper.
Page 305: Incorrect Characters Print
User's Guide Action Step 3 The problem is Go to step 4. solved. Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 4 The problem is Contact...
Page 306: Tray Linking Does Not Work
User's Guide Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is Go to step 2.
Page 307: Large Jobs Do Not Collate
User's Guide Large jobs do not collate Action Step 1 The problem Go to step 2. is solved. From the Finishing menu on the printer control panel, set Collate to “(1,2,3) (1,2,3).” Resend the print job. Did the job print and collate correctly? Step 2 The problem Go to step 3.
Page 308: Unexpected Page Breaks Occur
User's Guide Unexpected page breaks occur Action Increase the printing timeout. The problem is Check the original file for manual solved. page breaks. From the home screen, navigate to: >Settings >General Settings >Timeouts Increase the Print Timeout setting, and then touch Submit.
Page 309: Print Quality Problems
User's Guide Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >Reports >Print Fonts Touch PCL Fonts or PostScript Fonts.
Page 310 User's Guide Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 311: Clipped Pages Or Images
User's Guide Clipped pages or images Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.
Page 312 User's Guide Action Step 4 Contact The problem is solved. technical Reinstall the imaging unit. support. Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 313: Shadow Images Appear On Prints
User's Guide Shadow images appear on prints Action Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.
Page 314: Gray Background On Prints
User's Guide Action Step 4 Contact technical support. The problem is solved. Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Gray background on prints Action Step 1 The problem is Go to step 2. solved.
Page 315: Incorrect Margins On Prints
User's Guide Action Step 3 The problem is Go to step 4. solved. Reinstall the toner cartridge. Remove the cartridge. Install the cartridge. Resend the print job. Did the background disappear from the prints? Step 4 The problem is Contact technical solved.
Page 316: Paper Curl
User's Guide Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in • Specify the paper size from the tray the Paper menu to match the paper loaded in the settings to match the paper loaded in tray.
Page 317: Print Irregularities
User's Guide Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the paper still curled? Step 4 Go to step 5.
Page 318 User's Guide Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 319: Repeating Defects Appear On Prints
User's Guide Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...
Page 320: Print Is Too Dark
User's Guide Action Step 1 Go to step 2. Check if the distance between the defects equal to 80 mm Measure the distance between the (3.15 in.) defects. Take note of the distance, and Check for a distance between then contact technical support.
Page 321 User's Guide Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 322: Print Is Too Light
User's Guide Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 323 User's Guide Action Step 2 Go to step 3. Change the paper type, texture, and weight to match the paper loaded in From the printer control panel, set the tray. the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.
Page 324: Skewed Print
User's Guide Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 325: Skewed Print
User's Guide Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact technical...
Page 326: Transparency Print Quality Is Poor
User's Guide Action Step 2 Contact The problem technical is solved. Replace the imaging unit, and then resend the print job. support. Is the printer printing solid black pages? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.
Page 327 User's Guide Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 328: Streaked Vertical Lines Appear On Prints
User's Guide Action Step 5 Contact The problem is solved. technical Replace the imaging unit, and then resend the print job. support. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Action Step 1 Go to step 2. The problem is solved.
Page 329: Horizontal Voids Appear On Prints
User's Guide Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
Page 330 User's Guide Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3. The problem is solved.
Page 331: Vertical Voids Appear On Prints
User's Guide Vertical voids appear on prints Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3.
Page 332: Toner Specks Appear On Prints
User's Guide Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 333: Toner Fog Or Background Shading Appears On Prints
User's Guide Toner fog or background shading appears on prints Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Does fog or shading appear on prints? Step 2 Contact technical...
Page 334: Uneven Print Density
User's Guide Action Step 1 Go to step 2. Specify the paper type and weight from the tray settings to match the From the Paper menu on the printer paper loaded in the tray. control panel, check the paper type and weight.
Page 335: Solving Copy Problems
User's Guide Solving copy problems Copier does not respond Scanner unit does not close Poor copy quality Partial document or photo copies Copier does not respond Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display.
Page 336: Scanner Unit Does Not Close
User's Guide Scanner unit does not close Action Check if there are no obstructions between the scanner unit and The problem is Contact technical the printer. solved. support. Lift the scanner unit. Remove any obstruction that keeps the scanner unit open. Lower the scanner unit.
Page 337 User's Guide Action Step 4 Go to step 5. Print quality problems. Send a print job, and then check for print quality problems. From the General Settings menu, adjust the Eco-Mode settings. From the Copy menu, adjust the Darkness setting. If the print remains faded, then replace the toner cartridge.
Page 338: Partial Document Or Photo Copies
User's Guide Action Step 8 Go to step 9. The problem is solved. Check for missing or faded text on prints. From the Copy screen, adjust the settings of the following: Sharpness—Increase the sharpness setting. Contrast—Increase the contrast setting. Resend the copy job. Do prints have missing or faded text? Step 9 Contact...
Page 339: Solving Fax Problems
User's Guide Action Step 2 Go to step Change the paper size setting to match the paper loaded in the tray, or load the tray with Check if the paper size setting matches the size paper that matches the paper size setting. of the paper loaded in the tray.
Page 340: Caller Id Is Not Shown
User's Guide Action From the home screen, navigate to: The problem is Contact technical solved. support. >Settings >General Settings >Run initial setup >Yes >Submit Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display.
Page 341: Cannot Send Or Receive A Fax
User's Guide Cannot send or receive a fax Action Step 1 Clear the error Go to step 2. or status Check if an error or status message appears on the display. message. Is there an error or status message on the display? Step 2 Go to step 3.
Page 342 User's Guide Action Step 5 The problem is Go to step 6. solved. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 343 User's Guide Action Step 7 Go to step 8. Try calling the fax number to make sure that it is working Check for a dial tone. properly. If the telephone line is being used by another device, then Did you hear a dial tone? wait until the other device is finished before sending a fax.
Page 344: Can Send But Not Receive Faxes
User's Guide Action Step 11 The problem is Contact technical support. solved. Scan the original document one page at a time. Dial the fax number. Scan the document one page at a time. Can you send or receive a fax? Can send but not receive faxes Action Step 1...
Page 345: Can Receive But Not Send Faxes
User's Guide Action Step 3 The problem Contact is solved. technical Replace the toner cartridge. For more information, see the instruction sheet that support. came with the supply. Can you receive faxes? Can receive but not send faxes Action Step 1 The problem is solved.
Page 346: Received Fax Has Poor Print Quality
User's Guide Action Step 3 The problem is solved. Contact technical support. Set up the shortcut number properly. Check if the shortcut number has been set for the telephone number that you want to dial. Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action...
Page 347 User's Guide Action Step 2 The problem Go to step 3. is solved. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 348: Solving Scanner Problems
User's Guide Solving scanner problems The scanner does not respond Scan job was not successful Scanner unit does not close Scanning takes too long or freezes the computer Poor scanned image quality Partial document or photo scans Cannot scan from a computer The scanner does not respond Action Step 1...
Page 349 User's Guide Action Step 4 Turn on the switch or reset the breaker. Go to step 5. Check if the electrical outlet is turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Step 5 Connect the printer power cord directly to Go to step 6.
Page 350 User's Guide Scan job was not successful Action Step 1 Go to step 2. Connect the cables properly. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Change the file name.
Page 351 User's Guide Action Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem is solved. Change the Content Type and Content Source settings to match the Check the scan settings.
Page 352: Scanning Takes Too Long Or Freezes The Computer
User's Guide Scanning takes too long or freezes the computer Action Step 1 Go to step 2. The problem is solved. Check if other applications are interfering with the scan. Close all applications that are not being used. Does scanning still take too long or freeze the computer? Step 2 Contact technical...
Page 353 User's Guide Action Step 4 Go to step 5. Place the document or photo facedown on the scanner glass in the upper left Check the placement of the document or photo. corner. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 354: Partial Document Or Photo Scans
User's Guide Partial document or photo scans Action Check the placement of the document or photo. Contact Load the document or photo facedown on technical the scanner glass in the upper left corner. Make sure the document or photo is loaded support.
Page 355: Solving Home Screen Applications Problems
User's Guide Solving home screen applications problems An application error has occurred Action Step 1 Go to step 2. Contact technical support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 356 User's Guide Action Step 2 Go to step 3. problem is Make sure the printer IP address is correct. solved. View the printer IP address: From the TCP/IP section in the Network/Ports menu By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 357: Contacting Technical Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. KONICA MINOLTA Web site at http://www.konicaminolta.com. - 357 -...
Page 358: Notices
KONICA MINOLTA, INC. Edition notice KONICA MINOLTA, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions.
Page 359: Noise Emission Levels
User's Guide 2. In addition to the license for Font Programs set forth in Section 1 above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your own internal business purposes. 3.
Page 360: Temperature Information
User's Guide 1-meter average sound pressure, dBA Printing (Simplex / Duplex) 56 dBA / 54 dBA Scanning 55 dBA Copying 56 dBA Ready Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping and storage temperature -40 to 40°C (-40 to 104°F) For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate disposal instructions.
Page 361: Energy Star
User's Guide ENERGY STAR ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode”...
Page 362: Power Consumption
User's Guide Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 600 W Copy The product is generating hard-copy output from hard-copy original...
Page 363: Notice To Users Of The Us Telephone Network: Fcc Requirements
User's Guide Hibernate Mode This product is designed with an ultra-low power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely. The Hibernate mode can be entered in any of the following methods: •...
Page 364 This equipment contains no user serviceable parts. For repair and warranty information, contact KONICA MINOLTA, INC. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.
Page 365: Notice To Users Of The Canadian Telephone Network
User's Guide Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 366: Using This Product In Switzerland
User's Guide Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and •...
Page 367: Taiwan Ncc Rf Notice Statement
User's Guide Taiwan NCC RF notice statement - 367 -...

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