Troubleshooting The Segway Pt; Troubleshooting Procedures - Segway i2 SE User Manual

Troubleshooting the Segway PT

This chapter describes:
• Troubleshooting techniques
• Using InfoKey Controller icons to help diagnose an error or failure
condition

Troubleshooting Procedures

You can troubleshoot certain problems with your Segway PT before
contacting an Authorized Segway Dealer or Distributor, or Segway Customer
Care. This chapter provides lists of problems and recommended actions.
WARNING
Always shut down your Segway PT and unplug the AC Power Cord before
performing any maintenance or installing any part or accessory.
Table 13 lists potential problems. This table directs you to the page in this
chapter where you can find more information on resolving the problem.
If you are unable to solve the problem, look through the section showing
the InfoKey Controller icons that display during error or failure conditions
in "InfoKey Controller Error Icons" on page 127. That section shows the
icons and recommended actions to take when you see certain icons. If, after
reviewing the troubleshooting procedures and the InfoKey Controller icons,
you are still unable to resolve the problem, contact an Authorized Segway
Dealer or Distributor, or Segway Customer Care. For a list of Authorized
Dealers and Distributors, visit www.segway.com.
Table 13: Segway PT Troubleshooting Procedures
Problem:
Segway PT will not power on.
Segway PT will not enter Balance Mode.
Tire/Wheel assembly is loose and/or
wobbles.
Segway PT pulls to one side when riding.
Tire is flat or will not maintain inflation
pressure.
Safety Shutdown occurs when you are
entering or leaving a store, library, or
other building.
Segway PT will not power down.
See:
page 120
page 121
page 122
page 123
page 124
page 125
page 126
119