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Matan The SprinterB User Manual

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Summary of Contents for Matan The SprinterB

  • Page 1 The SprinterB User's Manual...

  • Page 2: Declaration Of Conformity

    Copyright © 2003 Matan Digital Printing Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or any computer language, in any form or by any third party, without the prior written permission Matan Digital Printers Ltd., Disclaimer Matan Digital Printing Ltd., does not accept any responsibility for any...

  • Page 3: Limited Warranty

    Limited Warranty For a period of 12 months from the date of original purchase (“Limited Warranty Period”) (except for the Thermal Print Heads, which are guaranteed for 6 months), MATAN DIGITAL PRINTERS (2001) LTD., (“Company”), will, at Company’s option, either replace or repair any defective product manufactured by Company and sold by its authorized distributor, (“Product”), in the (“Territory”) to the person making a claim under this Limited Warranty, provided the original purchaser complies with the terms and conditions set forth herein...

  • Page 5: Table Of Contents

    YLINDER AND RESSING ...................3-10 UBSTRATE OLLECTING YSTEM ..................3-10 RESSURE OLLERS ISTONS ..................3-10 RESSURE OLLERS YSTEM ......................3-11 PTIC ENSOR ....................3-12 CRAPER AND ONIZOR B PC C .................3-12 PRINTER ONTROL TATION ..................3-13 MERGENCY UTTONS .....................3-13 AFETY ICRO WITCHES The SprinterB User's Manual...
  • Page 6 ....................... 6-4 UEUE TATISTICS ..................6-4 RINTING NFORMATION ENTER ....................6-4 RINTER UEUE INDOW ........................6-5 MAGE ....................6-5 MPORT IALOG ......................6-6 IALOG ......................6-11 TILITIES ..................6-11 ONFIGURATION IALOG ....................6-13 ONTROL IALOG ..................6-15 REFERENCES IALOG The SprinterB User's M...
  • Page 7 ILE FROM THE MPORT IALOG ........................8-32 ENAMING A ................8-32 ELETING A ILE FROM THE RINTING .....................8-33 ELETING RINTED ILES ..................8-33 UEUEING THE ILES FOR RINTING ..............8-34 RINTING THE ILES UEUED ON THE RINT .......................8-36 AFETY WITCHES The SprinterB User's Manual...
  • Page 8 CRAPER ..................10-3 CRATCH REVENTION ROCEDURES ....................10-5 ELOCATING THE RINTER .......................10-6 EVELING THE RINTER CREATING FILES FOR THE SPRINTERB PRINTER......... 11-1 TIFF-BMP F .................11-1 REATING A ILE IN HOTO ..................11-2 REPARING A FILE USING SPOT COLORS PS F ..................11-3 REATING A IPPING ................
  • Page 9 ORMAT ........................12-1 MAGE ........................I OMMON ROBLEMS : .......................VI OOLS FOR PACKING ......................VI ACKING THE RINTER ..................IX HART FOR COMPLAINT HANDLING & : ..IX SSENTIAL NFORMATION SAMPLES TO BE SUPPLIED BY THE CUSTOMER AND SENT TO ATAN The SprinterB User's Manual...
  • Page 10 Figure 3-17: The Scraper and Ionizer ......................3-12 Figure 3-18 The Open Cover Warning Window....................3-13 Figure 3-19: Location of the five Safety Micro Switches................3-14 Figure 6-1: The SprinterB Main Screen......................6-1 Figure 6-2: The Import File Dialog Box......................6-5 Figure 6-3: The Edit Dialog Box ........................6-6 Figure 6-4: The Gray Level Dialog Box......................6-8...
  • Page 11 Figure 9-9: Set of eight Power Supply Units....................9-9 Figure 9-10: Power Supply Voltage Screw ....................9-10 Figure 10-1: Power Supply Voltage Screw ....................10-1 Figure 10-2: The Scraper..........................10-3 Figure 10-3: The Leveling Castor ......................... 10-5 Figure 10-4: The Leveling Points ........................10-6 The SprinterB User's Manual...
  • Page 12 Figure 3-17: The Open Cover Warning Window................3-14 Figure 3-18: Location of the five Safety Micro Switches..............3-15 Figure 5-1: The SprinterB Main Screen ..................5-2 Figure 5-2: The Import File Dialog Box ................... 5-6 Figure 5-3: The Edit Dialog Box...................... 5-7 Figure 5-4: The Gray Level Dialog Box....................
  • Page 13 Figure 12-14: The Angled Screen Dialog Boxes ................12-9 Figure 12-15: Setup Properties Window – Layout Tab ..............12-10 Figure 12-16: Setup Properties Window – Communication Tab ........... 12-10 Figure 12-17: Setup Properties Window – Color Tab ..............12-11 The SprinterB User's Manual...
  • Page 14 Figure 12-18: The PhotoPRINT Server Properties Window ............12-12 The SprinterB User's M...

  • Page 15: Getting Started

    Chapter 1… Introduces the manual. Chapter 2… Gives an overview of the technology. Chapter 3… Gives details about the SprinterB printer and a general description of the system. Chapter 4… Gives all the technical specifications. Chapter 5… Gives instructions on how to download the Matan software.

  • Page 16: Conventions Used In This Manual

    Conventions Used in this Manual Getting Started Conventions Used in this Manual This text Identfies… Example style… Text Normal descriptive text. Text Emphasized text. Text/Text Words or figures that appear on the screen or that should be typed, or a key to be pressed <...

  • Page 17: Important Notes

    Important Notes Getting Started Important Notes The following notes should be read carefully. It is recommended that the operator be fully familiar with the specification and all sections of this manual. Failure to do so may compromise the warranty and the accuracy that Matan has engineered into your printer.
  • Page 18 Important Notes Getting Started This page has been intentionally left blank. Sprinter User's Manual...

  • Page 19: Overview

    Overview Thermal Transfer Printing Technology The SprinterB Printer uses Thermal Transfer Printing Technology. It has a solid-state print head with no moving parts. Similar to fax machines, the print head has 400 "micro hot spots" per inch arrayed horizontally across the print head.
  • Page 20 Overview This page has been intentionally been left blank. Sprinter User's Manual...

  • Page 21: General Description

    Printer enables you to provide immediate solutions, increase flexibility and volume of your large format printing output. The SprinterB Printer is one of the fastest large-format printers on the market today—printing up to 120 running meters per hour (108 /hour or 1163 ft /hour).

  • Page 22: Technical Description

    Technical Description General Description Technical Description Figure 3-1 is the view from the front left side of the SprinterB Printer. Top Cover Substrate Pass Door Front Cover Emergency Stop Button PC Door Collector Roller Figure 3-1: General View of the Front and Left Side of the Printer Figure 3-2 is the view from the rear right side of the SprinterB Printer.

  • Page 23: The Power Inlet Connection

    General Description Technical Description The Power Inlet Connection The printer is supplied with a M and should be OWER ONNECTOR connected to the F (also supplied,) that has been EMALE OWER ONNECTOR connected to the power box by an authorized technician. Figure 3-3: The Main Power Connector Power Supply Units The printer has four or eight P...

  • Page 24: The Thermal Print Head (Tph)

    Technical Description General Description The Thermal Print Head (TPH) The Print Head Subsystem The P is located between the S and the RINT UBSYSTEM UBSTRATE and lays parallel to them (Error! UBSTRATE ULLING YLINDER Reference source not found.). The Print Head The P comprises micro hot spots, which melt the ink onto the RINT...

  • Page 25: The Ribbon System

    General Description Technical Description Four Aluminum Profiles Figure 3-6: Liquid Coolant pumped to the Aluminum Profiles The Ribbon System The R , as illustrated in Figure 3-7and Figure 3-8, page 3-6, IBBON YSTEM comprises the R and the R IBBON IBBON Figure 3-7: The Ribbon and Substrate flow Sprinter User's Manual...

  • Page 26: Figure 3-8: The Ribbon Flow On A Single Print Head

    Technical Description General Description Figure 3-8: The Ribbon flow on a single Print Head The Ribbon The R is a thin mylar film, coated with ink which is transferred to the IBBON UBSTRATE The Ribbon Motors and Take-up Rolls The R drive the R , which collect the used IBBON...

  • Page 27: Figure 3-10: Adjusting The Ribbon Brake

    General Description Technical Description Please contact our Support Team for instructions before attempting to adjust the Ribbon Brake. If you have to make an adjustment to the R , you must use a IBBON RAKE torque-meter. The adjustment is made by turning the K NURLED HUMB on the brake to between 80 and 90cN-m (Figure ).

  • Page 28: The Substrate System

    Technical Description General Description The Substrate System The following figure illustrates the S path, from the S UBSTRATE UBSTRATE to the C OLLER OLLECTOR OLLER Figure 3-12: The Substrate flow Sprinter User's Manual...

  • Page 29: The Pulling System

    General Description Technical Description The Substrate Roller The S is designed to hold 3" (internal) diameter cores. UBSTRATE ROLLER The L secures the S . You must ensure it secures OCKING UBSTRATE ROLLER the S during printing. UBSTRATE ROLLER The tension adjusting screw should be turned so that the substrate will not slide but will have tension while turning (Figure 3-13).

  • Page 30: The Substrate Collecting System

    Technical Description General Description The Substrate Collecting System The S receives the printed material from the UBSTRATE OLLECTING YSTEM SprinterB Printer and collects it into a roll (see Figure 3-14). Substrate Collector Roller Figure 3-14: The Substrate Collecting System The Pressure Rollers Pistons The P raise and lower the P RESSURE...

  • Page 31: The Optic Sensor

    General Description Technical Description The Optic Sensor The O monitors the presence of the S . It does not PTIC ENSOR UBSTRATE monitor transparent S UBSTRATES Optic Sensor Figure 3-15: The Optic Sensor When the end of the S is detected, the S window UBSTRATE UBSTRATE...

  • Page 32: The Scraper And Ionizor

    24v voltage should be turned off. If the voltage is left on unnecessarily, the Ionizor will leave a mark on the Substrate. Figure 3-17: The Scraper and Ionizer The SprinterB PC Control Station The S B PC C controls all the operation and printing...

  • Page 33: The Emergency Stop Buttons

    General Description Technical Description The Emergency Stop Buttons The printer is equipped with two E . One of which is MERGENCY UTTONS located at the front of the printer and the other, at the rear. (See Figure 3-1, page 3-2 and Figure 3-2, page 3-2). These buttons operate manually, and when pressed, all power SHUTS OFF.

  • Page 34: Figure 3-19: Location Of The Five Safety Micro Switches

    Technical Description General Description Figure 3-19 illustrates the location of the five S AFETY ICRO WITCHES indicated by white arrows. Behind the Rear Cover Behind the Substrate Pass Door Under the Top Cover Under the Front Cover Under the Substrate Collector Mechanism Cover Figure 3-19: Location of the five Safety Micro Switches 3-14 Sprinter User's Manual...

  • Page 35: Specifications

    Specifications General Remarks Printer dimensions 36" 40" Unpacked: Unpacked: 1660 x 1340 x 1150 (mm) 1660 x 1450 x 1150 (mm) (65.35" x 52.76" x 45.28") (65.35" x 57.09" x 45.28") (L x W x H) (L x W x H) Packed: Packed: 2055 x 1555 x 1400...

  • Page 36: Electrical System

    Electrical System Specifications Electrical System Electrical Input 200-230VAC, 50/60Hz, single phase Power 25A (Max) Consumption Display Monitor 12.1” Viewable image size. Electronic System RIP card The rip card processes the file before printing and controls the angles of screens, the color LUT, the characters as well as the resolution (400 dpi, 200 dpi and 50 dpi) for each print head.

  • Page 37: Air Compressor

    Air Compressor Specifications Air Compressor Air Compressor 5.5 Bar Air supply flow rate 50 ltr/min We recommend you to install an air dryer in addition to the air compressor and locate it between the compressor and the printer. We also recommend you to connect the air compressor and the air dryer to separate phases from the printer.

  • Page 38: Substrate Specifications And Storage

    Substrate Specifications and Storage Specifications Substrate Specifications and Storage As per manufacturers’ specifications & instructions. Make sure you keep the substrates in a clean area, wrapped in nylon bags. Ink Roller (Ribbon) Specifications and Storage Shelf life The Ribbons' shelf life is determined by the storage conditions and is summarized in the following table.

  • Page 39: Installing The Software

    Installing the Software This chapter details the software installation procedure. Installing the Software You download the Matan software from out Web site. To download and Install the SprinterB Software: 1. Open our Web site www.matan.co.il. 2. Click T ECHNICAL UPPORT The T Page opens.
  • Page 40 Installing the Software Installing the Software 9. Click S 10. Save the zip file to the temp directory. The download procedure starts. 11. When the download has been completed, extract the zipped file to a convenient directory. 12. Double click the expanded .exe file. The W window opens.

  • Page 41: Around The Windows

    About the SprinterB Main Screen Figure 6-1: The SprinterB Main Screen The Menu Bar The M gives you access to different tools and functions.

  • Page 42: The Tool Bar

    The Tool Bar Around the Windows Use this Menu To..Shortcut Queue Add First Ctrl+Home Add Last Ctrl+End Add Manual Ctrl+Ins Remove Ctrl+Del Remove All View View Toolbar View Status Bar Utilities Access: The Configuration Dialog Box The Control Dialog Box The Preferences Dialog Box The Warm Up Dialog Box The Cool Down Dialog Box...

  • Page 43: The Main Screen Information Center

    Around the Windows The Main Screen Information Center Click this Icon To..Access the Cool Down Dialog Box. Access the Warm Up Dialog Box. Access the Configuration Dialog Box. Access the Control Dialog Box. Access the Preferences Dialog Box. Access the On-Line Help facility. Close the Application.

  • Page 44: Queue Statistics

    The Printing Information Center Around the Windows Queue Statistics Information item Description Total Images The total number of Images that you have placed in the printing queue. Total Copies The total number of copies that you have ordered for printing. Rest Print Time The remaining time it will take for the Images that have been queued, to be printed.

  • Page 45: The Image Menu

    Around the Windows The Image Menu The Image Menu You access the I dialog box, by choosing I from the I MPORT MPORT MAGE menu or by clicking I in the M MPORT CREEN The Import File Dialog Box Figure 6-2: The Import File Dialog Box You use the I dialog box for importing a file and adding it to the MPORT...

  • Page 46: The Edit Dialog Box

    The Image Menu Around the Windows Screen Component Description Used/Free Status of used/free memory on the PC's currently used disk, (path after the files required shown in the Configuration dialog box,) for printing have been imported onto it. The Edit Dialog Box You access the E dialog box, by choosing E from the I...
  • Page 47 Around the Windows The Image Menu Group Box Screen Description Component Collate Check this option to ensure that when printing two or more copies off a file that is tiled, successive tiles of each copy are printed (starting from Tile #1). The printer then prints the next copy (starting from Tile #1), etc., etc.

  • Page 48: Figure 6-4: The Gray Level Dialog Box

    The Image Menu Around the Windows The Gray Level Dialog Box You access the G dialog box from the E dialog box. EVEL The G feature gives you basic color management within the EVEL image. Figure 6-4: The Gray Level Dialog Box The Printing Window Figure 6-5: The Printing Window Sprinter User's Manual...

  • Page 49: Figure 6-6: The Enqueue Dialog Box

    Around the Windows The Image Menu Group Box Screen Description Component Printing Status Current file The name of the file that is currently being printed. Current copy The number of the file’s image that is currently being printed. Current tile The tile of the file that is currently being printed.

  • Page 50: Figure 6-7: The Serial Number Font Dialog Box

    The Image Menu Around the Windows Serial Number Font Dialog Box Figure 6-7: The Serial Number Font Dialog Box You use the S dialog box to specify the font format of ERIAL UMBER the S , but not its color. ERIAL UMBER You cannot specify the Serial Number’s color from this dialog box.

  • Page 51: The Utilities Menu

    Around the Windows The Utilities Menu The Utilities Menu The Configuration Dialog Box You access the C dialog box from the U menu or by ONFIGURATION TILITIES clicking the C icon in the tool bar. ONFIG You can carry out a comprehensive configuration of your SprinterB Printer from the C dialog box.
  • Page 52 The Utilities Menu Around the Windows Group Box Screen Description Component Delay Y (dots) To set the Print Head Delays. The reference is of the distance in dots from each Print Head to the first one. The first Print Head is therefore always referenced as zero. For initial reference, the distance between each Print Head is about 4,000 dots.

  • Page 53: The Control Dialog Box

    Around the Windows The Utilities Menu Group Box Screen Description Component Substrate Check this option to activate the Substrate Sensor. sensor This option should not be checked if you are using a transparent Substrate. Run collector Check this option to run the Collector motor during printing. Printing Energy The energy with which the Print Head prints the color on the Substrate.
  • Page 54 The Utilities Menu Around the Windows The list below sets out all the settings you can make and describes the various parts’ status you can read through the C dialog box. ONTROL ANEL Setting/Status Description Substrate Sensor Indicates the status of the Substrate Sensor, as set in the Configuration dialog box.

  • Page 55: The Preferences Dialog Box

    Around the Windows The Utilities Menu Setting/Status Description Remain Ribbon – Substrate Enter the amount of Ribbon (per color) and/or Substrate you have installed. The displayed amounts will reduce during the printing process and will be reflected in the Printing Window, during the printing process.
  • Page 56 The Utilities Menu Around the Windows Group Box Screen Description Component Units M/mm Units of measure feet/inch Shift and Delay in dots Color Order Choice of the printing color order, according to the order in which the Ribbons are installed on the printer. Temparature °C Units of measure –...

  • Page 57: The Sprinterb User's M

    Updating the Software and User Service Code This chapter describes the procedure for updating your User Service Code The User Plug The U is connected to the parallel port of the PC. It contains the following information about your printer and R IBBONS •...

  • Page 58: Creating Log Files

    Creating Log Files Updating the Software and User Service Code ! To update the User Service Code: 1. From the U drop-down menu, select U . The TILITIES PDATE ERVICE dialog box appears (Figure 7-1, page 7-1). PDATE ERVICE 2. In the P field, paste or browse and LEASE ENTER YOUR NEW ERVICE...

  • Page 59: Viewing Log Files

    Updating the Software and User Service Code Viewing Log Files Viewing Log Files To view a Log File: • In the U dialog box, click V PDATE ERVICE OG FILE The L appears (Figure 7-2). Figure 7-2: A typical User Log File The L contains the following data referred to inFigure 7-2: •...
  • Page 60 Viewing Log Files Updating the Software and User Service Code This page has been intentionally left blank. Sprinter User's Manual...

  • Page 61: Preparing Your Printer For Printing

    Preparing Your Printer for Printing Preliminary Preparations for Printing This chapter sets out all the procedures necessary for preparing your SprinterB Printer for work. It deals with the setting up of the printer on the mechanical side. It also sets out a detailed operating procedure for the exchanging or renewing of as well as the R UBSTRATES IBBONS...
  • Page 62 Preliminary Preparations for Printing Preparing Your Printer for Printing 4. Ensure that the main electric switch is ON, and C ’ IRCUIT REAKER button is pressed. 5. Ensure that the main electric switch is ON, and C ’ IRCUIT REAKER button is pressed.

  • Page 63: Loading Or Replacing A Substrate Roll

    Preparing Your Printer for Printing Preliminary Preparations for Printing Figure 8-3: The Cooling Channel and Thermal Print Head Loading or Replacing a Substrate Roll Your Sprinter printer has been supplied with the S installed, but UBSTRATE not loaded onto the T .

  • Page 64: Figure 8-5: The Substrate Roll Assembly

    Preliminary Preparations for Printing Preparing Your Printer for Printing To Load the Substrate Roll: 1. From the M , click C CREEN ONTROL The C dialog box appears (Figure 8-4, page 8-3). ONTROL ANEL - or - From the U menu, select C TILITIES ONTROL...

  • Page 65: Figure 8-6: Substrate Roll

    Preparing Your Printer for Printing Preliminary Preparations for Printing 11. With the split in the B located at each end of the holders facing RAKE upward, place the S back into S UBSTRATE UBSTRATE UPPORTS 12. Relocate the L OCKING 13.
  • Page 66 Preliminary Preparations for Printing Preparing Your Printer for Printing The Anti-static Brush and Strip that are located next to each Print Head, are not shown in Figure 8-7, page 8-5. 16. When you reach the front end, pull the S until the entire width UBSTRATE has reached the front.

  • Page 67: Figure 8-8: Joining The New Substrate To The Existing Piece

    Preparing Your Printer for Printing Preliminary Preparations for Printing 13. Relocate the L OCKING If you constantly use the same width substrates, you may remove only the right hand cone every time. 14 Cut off the first meter of the roll to prevent dirt from reaching the P RINT EADS 15.

  • Page 68: Replacing The Used Ribbons

    Preliminary Preparations for Printing Preparing Your Printer for Printing Replacing the Used Ribbons The following procedure has to be followed when replacing the R with IBBON another one, or renewing a used one. The take-up core should not be overloaded at any time. If the volume of used Ribbon on the Take-up Core exceeds half the volume of the new Ribbon, you should empty the used Ribbon.

  • Page 69: Figure 8-10: Placing The Ribbons Into The System

    Preparing Your Printer for Printing Preliminary Preparations for Printing New Ribbon New Ribbon Figure 8-10: Placing the Ribbons into the system 9. Take the new R and put it in place of the R you have just IBBON IBBON taken out. 10.
  • Page 70 Preliminary Preparations for Printing Preparing Your Printer for Printing 13. From the C dialog box, turn the power on and activate the ONTROL ANEL by clicking the R button of the relevant color. OTOR Make sure that the R is rolling smoothly over the take-up core IBBON through all its width.

  • Page 71: Operating The Substrate Collecting System

    Preparing Your Printer for Printing Operating the Substrate Collecting System Operating the Substrate Collecting System The Printer can be operated either with or without the S UBSTRATE operating (Figure 8-12). The C OLLECTING YSTEM OLLECTING ECHANISM can operate separately from the printer (Figure 8-13). Guiding Roller Collector...

  • Page 72: Loading The Printed Substrate Into The Collecting System

    Operating the Substrate Collecting System Preparing Your Printer for Printing Loading the Printed Substrate into the Collecting System If you have a long print run, you should load the printed S onto UBSTRATE the C OLLECTING YSTEM ! To Load the Printed Substrate onto the Collecting System: 1.

  • Page 73: Software Preparations For Printing

    Preparing Your Printer for Printing Software Preparations for Printing 14. Push back both the L OCKING 15. Relocate the S by inserting it UBSTRATE OLLECTING ECHANISM OVER into the two locating holes and gently pulling it downward. Software Preparations for Printing Using the Forward Icon To advance the S , click the F...

  • Page 74: Configuring The Sprinterb Printer

    EQUIRED EMPERATURE box. 3. Click S to initiate the process. TART Configuring the SprinterB Printer Figure 8-16: The Configuration Dialog Box Use the C dialog box to carry out a comprehensive ONFIGURATION configuration of your SprinterB printer. The various settings for the P...

  • Page 75: Figure 8-17: The Add Config Dialog Box

    Preparing Your Printer for Printing Software Preparations for Printing Clicking OK will close the C dialog box. So you may want to ONFIGURATION set all the required configurations before clicking OK. The procedures have been set out in the order that they appear in the dialog box.

  • Page 76: Figure 8-18: The Delete Config Window

    Software Preparations for Printing Preparing Your Printer for Printing Deleting a Substrate Type ! To Delete a Substrate Type: Figure 8-18: The Delete Config Window 1. From the C dialog box, click Delete. ONFIGURATION A window opens and prompts you to either confirm deletion or cancel. (Figure 8-18).
  • Page 77 Preparing Your Printer for Printing Software Preparations for Printing Selecting a Head Delay ! To Select a Head Delay: • From in the H group box in the C dialog box, , set EADS ONFIGURATION each color’s delay. The reference is of the distance in dots from each Print Head to the nearest one.
  • Page 78 Software Preparations for Printing Preparing Your Printer for Printing Temperature Control ! To activate the Temperature Control System: 1. In the T group box of the C dialog EMPERATURE ONTROL ONFIGURATION box, check the C option. OOLING YSTEM 2. In the O and C drop-down combo boxes, select the required LOSE...
  • Page 79 Preparing Your Printer for Printing Software Preparations for Printing 2. Click OK to set the new calculated width. Advancing the Substrate before printing Checking this option will cause the substrate to advance a specified distance before printing commences. ! To advance the substrate before printing: •...

  • Page 80: Specifying The Print Settings

    Software Preparations for Printing Preparing Your Printer for Printing ! To activate the Collector Motor: • In the C dialog box, check the C option. ONFIGURATION OLLECTOR OTOR Changing the Energy Level Setting the E level determines the intensity of the color to be printed. NERGY ! To change the Energy level: •...
  • Page 81 Preparing Your Printer for Printing Software Preparations for Printing ! To specify the horizontal gap: • In the dialog box, enter the required gap in the ORIZONTAL GAP field. Specifying the printing resolution ! To specify the printing resolution: • In the dialog box, select the required resolution (in dpi) in the drop-down combo box.
  • Page 82 Software Preparations for Printing Preparing Your Printer for Printing The printer will print an Image in the specificed printing order of its tiles. For each tiled Image, you must specify its tile printing order. Collating the printing of two or more copies of a file When checked, the Collating feature will ensure that when you are printing two or more copies of the same file, all the tiles in the file are printed in successive order for each copy.
  • Page 83 Preparing Your Printer for Printing Software Preparations for Printing 6. Click and drag the line to the required setting and release the mouse button. 7. Repeat steps 3-6 as required. 8. Click Save to save the setting. The S dialog box appears. 9.

  • Page 84: Setting The Pistons And Motors Parameters

    Software Preparations for Printing Preparing Your Printer for Printing 3. Specify the required font format. 4. Click OK. If required, check the T option (see above). RANSPARENT 5. Select the required color(s) of the S ERIAL UMBER 6. From the F # drop-down combo box, enter or select the number of the first serial number you want to appear.
  • Page 85 Preparing Your Printer for Printing Software Preparations for Printing There are three ways of initiating the print proceudre: • Manually • By clicking L in the C dialog box and then ONTROL ANEL clicking P in the M RINT CREEN •...
  • Page 86 Software Preparations for Printing Preparing Your Printer for Printing ! To run or stop all the Color Motors simultaneously: • In the C dialog box, click the A (1-4) R button to run all the ONTROL color motors and click the S button to stop them all.
  • Page 87 ! To load the Substrate: • In the C dialog box, click L ONTROL The SprinterB will run a set of operations and will bring the printer to the print mode, with the setting specified in the C dialog ONFIGURATION box.

  • Page 88: Setting The Preferences

    Software Preparations for Printing Preparing Your Printer for Printing Setting the Preferences Figure 8-21: The Preferences dialog box The Encoder Division and Main Motor Coefficient parameters must be checked immediately after the software installation. Use the P dialog box to set your printing preferences. REFERENCES Use the P dialog box to specify the unit of measure and the...

  • Page 89: Setting The Encoder Division

    Preparing Your Printer for Printing Software Preparations for Printing Setting the Encoder Division The E sends pulses to the M NCODER OTOR Set the E according to the following table: NCODER ARAMETER Printer Type Motor Type Encoder Location Encoder Parameter Sprinter A On the Rubber Roller SprinterB 36/40...

  • Page 90: The Printing Procedure

    The Printing Procedure Preparing Your Printer for Printing Adjusting the TIFF LUT Coefficient The TIFF LUT coeffecient feature (which works only with TIFF files,) enables you to adjust the density percentage of each color. An increase of '0.1' will increase the density by 10%, '0.2' will increase it by 20%, and a maximum increase of '0.3', will increase the density by 30%.

  • Page 91: Figure 8-22: The Import File Dialog Box

    Preparing Your Printer for Printing The Printing Procedure Once selected, the delete source option affects all the displayed deletable imported files. Figure 8-22: The Import File Dialog Box ! To import a image: 1. From the M , click I CREEN MPORT The I...

  • Page 92: Deleting A Selected File From The Import File Dialog Box

    The Printing Procedure Preparing Your Printer for Printing Deleting a Selected File from the Import File Dialog Box ! To delete a file: 1. From the F in the I dialog box, select the ILES TO IMPORT BOX MPORT image you wish to delete. 2.

  • Page 93: Deleting Printed Files

    Preparing Your Printer for Printing The Printing Procedure Deleting Printed Files When a file has been printed, the word ‘D ’ appears in the Q UEUE column of the Print menu. Figure 8-25: The Delete 'Done' Prompt ! To delete printed files: 1.

  • Page 94: Printing The Files Queued On The Print Menu

    The Printing Procedure Preparing Your Printer for Printing Printing the Files Queued on the Print Menu Before printing the required files, you should read the following information on the Online Delay feature. Figure 8-27: The Printing Dialog Box The On-the-fly Fine Adjust Delay Although the H feature is accessible from the C ELAY...
  • Page 95 Preparing Your Printer for Printing The Printing Procedure The reference is to the distance in dots from each P to the first RINT one. The first P (the Yellow,) is therefore always referenced as zero. For RINT initial reference, the distance between each P is about 4,000 RINT dots.

  • Page 96: The Safety Switches

    Shutting Down the System Preparing Your Printer for Printing If the printer does not respond to commands given by the computer or if there is any problem that requires a immediate stop, press one of the red Emergency Stop buttons, located at the front and rear of the printer. Pressing the Emergency Stop button shuts down the power to the printer as well as to the computer.

  • Page 97: Replacing And Adjusting The Print Heads

    Replacing and Adjusting the Print Heads The P are already preinstalled on the printer. They have also RINT EADS been calibrated. To facilitate the correct connection of the cables, they are color coded and labeled. The connector pins on the P are also labeled.

  • Page 98: Figure 9-2: Wiring Between The Head Card And The Print Head (Universal)

    Replacing and Adjusting the Print Heads Figure 9-2: Wiring Between the Head Card and the Print Head (Universal) If your printer is the SprinterB 40", you should connect the cables according to Figure 9-3. Figure 9-3: Wiring Between the Universal Head Card and the 40" Print Head...

  • Page 99: Replacing A Print Head

    Replacing and Adjusting the Print Heads Replacing a Print Head Replacing a Print Head Before touching any part of the ceramic surface on the Print Head, you must wear anti-static gloves. Do not touch any part of the ceramic surface with your bare hands.

  • Page 100: Figure 9-4: The Print Head Stops

    Replacing a Print Head Replacing and Adjusting the Print Heads Print Head Stops Figure 9-4: The Print Head Stops 18. Tighten the two groups of the M so that the P OUNTING CREWS RINT is touching the metal surface. Check that at no point along the P RINT length is there a gap between it and the C OOLING...

  • Page 101: Adjusting The Print Heads

    Replacing and Adjusting the Print Heads Adjusting the Print Heads Adjusting the Print Heads The following section describes how to adjust the P . This is done RINT EADS by adjusting the A and T that are DJUSTMENT CREWS IGHTENING CREWS located on the upper side of the P (Figure 9-5).

  • Page 102: Print Head Adjustment

    Adjusting the Print Heads Replacing and Adjusting the Print Heads Adjustment Screw Tightening Screw Locking Plate Figure 9-: The Print Head Locking Plate Print Head Adjustment The software allows jumps of one bit (0.0635mm). You can obtain more accurate adjustment of the P by turning RINT EADS...
  • Page 103 Replacing and Adjusting the Print Heads Adjusting the Print Heads Figure 9-6: The Configuration Dialog Box 2. From the C drop-down menu, click N ONFIG O DELAY 3. Print the 50_black file and stop after 10 seconds. Before each experiment of “50 Black” printing, make sure to set the energy level to 20 for vinyl and 8 for paper as well as warm the heads to 35°C, in order to get similar results.
  • Page 104 Adjusting the Print Heads Replacing and Adjusting the Print Heads 11. Open the printed material and check if the holes on the same color are exactly on the line of the print. This will help you determine which of the four colors’ line is the parallel. 12.

  • Page 105: Adjusting The Power Supply Unit

    Replacing and Adjusting the Print Heads Adjusting the Power Supply Unit Adjusting the Power Supply Unit Because the manufacturers of the thermal heads cannot produce a uniform dot resistance in all the heads, there is significant variation in resistance between the heads. In order to keep the same amount of current going through the heads during printing, you have to calibrate the power supply voltage according to the resistance of the heads (by turning the screw as indicated in the figure below).
  • Page 106 Adjusting the Power Supply Unit Replacing and Adjusting the Print Heads Voltage Screw Figure 9-9: Power Supply Voltage Screw You adjust the voltage by turning the V (Figure 9-10). OLTAGE CREW When adjusting the voltage on a set of eight P , you must OWER UPPLY...

  • Page 107: 10 Maintenance

    10 Maintenance Draining the Air Filter You must drain the air filter on your own compressor, as well as that on the printer, every month, to ensure that the compressed air supplied to the printer is dry. Air Out Air In Air Drain Figure 10-1: Power Supply Voltage Screw To drain the Air Filter:...

  • Page 108: Cleaning The Print Heads

    ALWAYS wait until the Print Head is at room temperature. 1. In the M , click U CREEN NLOAD 2. Switch off the power to the SprinterB Printer and wait for P RINT EADS to cool. 3. Clean the P...

  • Page 109: Cleaning The Dust Collector

    D CRAPER OLLECTOR Figure 10-2: The Scraper Scratch Prevention Procedures • It is recommended to place The SprinterB printer on a pad of non- static carpet. • When loading and unloading S , you should never let the ends UBSTRATE of the substrate come in contact with the floor where dirt and particles could be picked up.
  • Page 110 The printer should never be operated with the covers open. • As an optional feature, the SprinterB software allows for a set of bars about one-half inches wide to be printed across the whole web*, in all four colors, between each print. If installed, this feature must be activated (from the Configuration dialog box) and used at all times.

  • Page 111: Relocating The Printer

    Maintenance Relocating the Printer Relocating the Printer Care must be taken when relocating the printer. The following procedures must be followed when relocating the printer at a place that is on the same level as its original location. If for any reason you have to relocate the printer at a place that is on a different level from that at its original location, please contact Matan for specific instructions.

  • Page 112: Leveling The Printer

    Leveling the Printer Maintenance Leveling the Printer Leveling is carried out by adjusting any or all of the four L EVELING ASTOR , located underneath the printer (Figure 10-3, page 10-5). To level the printer: 1. Open the R and S OVER UBSTRATE The three leveling points are indicated with arrows in Figure 10-4.

  • Page 113: 11 Creating Files For The Sprinterb Printer

    Make sure it is in the IBM format with no compression of any kind or it will not be able to get opened in the SprinterB’s program. Now you have four TIFF BMP files ready to be imported into the SprinterB’s software.

  • Page 114: Preparing A File Using Spot Colors

    'Separations'. It can only accept files that were created as 'Composite'. • The PPS and the SprinterB can only handle CMY & CMYK files. The SprinterB imports images for printing after the RIP process, only if there are four separations, when the names are: xxx_C.tiff, xxx_M.tiff, xxx_Y.tiff, xxx_K.tiff , even if there...

  • Page 115: Creating Aps File For Ripping

    RIP will separate to CMYK names. • Do not prepare a file using more than four spot colors – the SprinterB can only print four colors in one pass. If you have further questions regarding this subject, or if you need any help, please contact our applications department.

  • Page 116: Printing From Pc Applications (Dtp) To Photoprint Server

    Printing from PC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer Printing from PC applications (DTP) to PhotoPrint Server This explanation is designed for clients who have more than one workstation and the computers connected by network environment Requirements Network environment (i.e Ethernet) with PhotoPrint Server installed on any...
  • Page 117 Creating Files for the SprinterB PrinterPrinting from PC applications (DTP) to PhotoPrint Server 4. Select FILE and click N The S appears. ELECT RINTER ODEL 5. From the above windows, you have to define your printer as Matan’s PPD. Sprinter User's Manual...
  • Page 118 Printing from PC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer 6. Click N The S window appears. HARING 7. Select the N option and click N OT SHARED The P window appears. RINTER NFORMATION 8. Click N...
  • Page 119 Creating Files for the SprinterB PrinterPrinting from PC applications (DTP) to PhotoPrint Server 12. To send the job from the DTP application to PHOTOPRINT SERVER, from the DTP application, select F , and then the RINT ETUP required PS printer from the list.

  • Page 120: Printing From Mac Applications (Dtp) To Photoprint Server

    Printing from MAC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer Printing from MAC applications (DTP) to PhotoPrint Server Requirements Network environment (i.e.Ethernet) with PhotoPrint Server installed on WindowsNT or Win2000 with NTFS partition and the protocol/software to enable MAC users to access this partition or use with a PC Maclan utility which allows a connection between MAC and PC.
  • Page 121 Creating Files for the SprinterB PrinterPrinting from MAC applications (DTP) to PhotoPrint Server 4. Click OK. 5. Click Select and a new printer icon appears on the computer desktop. 6. Once you’ve created the AdobePs printer, you can send the jobs directly from the MAC DTP applications to the PhotoPrint Server as follows: In the DTP application select File menu->Page Setup->select the...
  • Page 122 Printing from MAC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer 7. Select the Print option to access the dialog box with the printer (job)- settings (resolution, rendering intent ,ICC profiles, etc..). In addition you will be able to determine General settings such as: number of copies, print from-to and determine PostScript settings related to PostScript levels, data format, Font inclusion and others.

  • Page 123: Setting Up Aps Driver

    Creating Files for the SprinterB Printer Setting up a PS driver Setting up a PS driver The following process is a typical example of how you would set up a suitable PS driver. To set up a PS driver: 1. From the C...
  • Page 124 Setting up a PS driver Creating Files for the SprinterB Printer 2. Select SPRINTERB ppd and click S , then close the C ELECT HOOSER window. 11-12 Sprinter User's Manual...

  • Page 125: Preparing Aps File With Free Hand

    Creating Files for the SprinterB Printer Setting up a PS driver Preparing a PS file with FreeHand The following illustration is taken from FreeHand version 9.0. The procedures are correct for all versions. After preparing the graphic file, you should send it to the PS printer.
  • Page 126 Setting up a PS driver Creating Files for the SprinterB Printer 7. Ensure that all the colors that you have used are checked. 8. 9......................... In the H ALFTON Set the T to N RANSFER FUNCTION ORMALIZE 10. If you want to overlap objects in the file, select the required number of points in the S field.

  • Page 127: Preparing Aps File With Illustrator

    Creating Files for the SprinterB Printer Setting up a PS driver If you selected any options in the L & M group box from the ABELS ARKS Imaging tab, you must specify a page size that is large enough to display those options.
  • Page 128 Setting up a PS driver Creating Files for the SprinterB Printer 4. Set the P If you selected any options such as crop marks, you must specify a page size that is large enough to display those options. 5. Specify the O...

  • Page 129: Using Over Print And Trapping Commands

    Creating Files for the SprinterB Printer Using Over Print and Trapping commands Using Over Print and Trapping commands A workflow with graphic software The PhotoPRINT Server can only accept an Over Print and trapping commands that were made on spot colors.
  • Page 130 Using Over Print and Trapping commands Creating Files for the SprinterB Printer This page has been intentionally left blank. 11-18 Sprinter User's Manual...

  • Page 131: 12 Ten Rules For Printing Files

    12 Ten Rules for Printing Files File Format • The SprinterB printer can only print TIFF BMP files, in 50/200/400 dpi resolution and 4 CMYK separations. • You can create TIFF files in PhotoShop (or any other graphic software) and import them directly from the SprinterB software. In this case you have to create the file in 50 dpi and the exact final size.
  • Page 132 Ten Rules for Printing Files This page has been intentionally left blank. 12-2 Sprinter User's Manual...
  • Page 133 13 Installing & Configuring PhotoPRINT Server This chapter sets out the procedures for installing and configuring the Matan Edition of PhotoPRINT Server. This application is supplied with the printer. You can, if you wish, use any RIP software application. Installing the Software The PhotoPRINT Server Key PhotoPRINT will only run with a hardware key.
  • Page 134 Configuring the Software Installing & Configuring PhotoPRINT Server Configuring the Software Figure 13-1: The PhotoPRINT Add Setup Window First-time Setup ! To carry out a First-time Setup: 1. On the S menu, click P and then PhotoPRINT Server. TART ROGRAMS –or–...
  • Page 135 Installing & Configuring PhotoPRINT Server Configuring the Software The PhotoPRINT Server Matan Special Edition main screen appears, showing that the 50DPI setup is installed. Figure 13-3: The PhotoPRINT Server Matan Special Edition Main Screen You now have to configure the 50DPI Setup. Sprinter User's Manual 13-3...
  • Page 136 Configuring the Software Installing & Configuring PhotoPRINT Server Configuring the 50dpi Setup ! To configure the 50dpi Setup: 1. From the main screen, double-click the 50dpi icon. The S window appears, with the General tab open ETUP ROPERTIES (Figure 13-4). 50dpi already appears in the S text box.
  • Page 137 Installing & Configuring PhotoPRINT Server Configuring the Software If required, check the P option. ERFORM COLOR CORRECTION See the section on “Using Color Management and ICC Profiles,” page 13-14. 6. From the C drop-down combo box, select CMYK (8bits). OLOR 7.
  • Page 138 Configuring the Software Installing & Configuring PhotoPRINT Server Figure 13-7: Setup Properties Window – Communication Tab 11. Insert the destination path for your saved output files. 12. Click the C tab. OLOR The C tab appears (Figure 13-17, page 13-11). OLOR Each color channel is represented by a slider that increases or decreases the ink density.
  • Page 139 Installing & Configuring PhotoPRINT Server Configuring the Software Adding the 200 or 400dpi Setup ! To install the 200 or 400dpi Setup: 1. From the main screen, click S and then A ETUP ETUP The A window appears (Figure 13-9). ETUP Figure 13-9: The Add Setup Window 2.
  • Page 140 Configuring the Software Installing & Configuring PhotoPRINT Server Display Window Printing Window RIPing window Queuing Window Figure 13-11: The PhotoPRINT Server Matan Special Edition Main Screen You now have to configure the 200 or 400dpi Setup. ! To configure the 200 or 400dpi Setup: 1.
  • Page 141 Installing & Configuring PhotoPRINT Server Configuring the Software Figure 13-13: Setup Properties Window – Print Tab 4. From the R drop-down combo box, select 200 or 400dpi as ESOLUTION required. This setting is the only difference between the 200 and 400 dpi resolution. 5.
  • Page 142 Configuring the Software Installing & Configuring PhotoPRINT Server 7. Enter the data as shown above, for each of the four Ink Colors, remembering to click OK after you complete the settings for each color. 8. From the D drop-down combo box, select N ENSITY ADJUSTMENT unless you wish to create your own density profile.
  • Page 143 Installing & Configuring PhotoPRINT Server Configuring the Software 14. Ensure that there is sufficient capacity the selected directory (e.g., C:/Temp) 15. Click the C tab. OLOR The C tab appears (Figure 13-17). OLOR Each color channel is represented by a slider that increases or decreases the ink density.
  • Page 144 The RIPping Process Installing & Configuring PhotoPRINT Server The RIPping Process Figure 13-18: The PhotoPRINT Server Properties Window ! To RIP a file: 1. Run the PhotoPRINT Server application. 2. From the M click the A icon and select the required CREEN file by double clicking on its name.

  • Page 145: Icc Profiles

    Installing & Configuring PhotoPRINT ServerUsing Color Management & ICC Profiles in PhotoPRINT Server Using Color Management & ICC Profiles in PhotoPRINT Server ICC Profiles The ICC (International Color Consortium) have devised a file standard for characterizing devices and defining how their color gamuts are mapped to and from a neutral color space.
  • Page 146 Using Color Management & ICC Profiles in PhotoPRINT ServerInstalling & Configuring PhotoPRINT Server Using Color Management and ICC Profiles Perform Color Correction Checking this option applies color correction to incoming jobs. If this setting is not checked, incoming jobs are assumed to already have color correction.
  • Page 147 Installing & Configuring PhotoPRINT ServerUsing Color Management & ICC Profiles in PhotoPRINT Server ICC output profile This area is only accessible if the P option is ERFORM OLOR ORRECTION checked. • : Output profiles define the characteristics of your printer. An ROFILE ICC profile is made for each ink/media combination that is available for a device.
  • Page 148 Using Color Management & ICC Profiles in PhotoPRINT ServerInstalling & Configuring PhotoPRINT Server This page has been intentionally left blank. 13-16 Sprinter User's Manual...

  • Page 149: Common Problems

    In the following table you should be able to identify any possible problem you may come across whilst using the SprinterB Printer. The table gives the possible causes of the problem and one or more solutions. The solutions should be followed in the order that they appear in the following chart.
  • Page 150 Troubleshooting Problem Reason Solution The Print Heads do not There is no 5v/24v to the Head. Check that the both the green print. and yellow LEDs on the I/O Card are lit. If one or both of the LEDs are not lit, check their relative fuse.
  • Page 151 Troubleshooting Problem Reason Solution The printing is uneven across The Print Heads have not been Adjust the Print Heads (see the width of the Substrate. correctly adjusted. Chapter 7 on Adjusting the Print Heads). The Energy Level is too low. In the Configuration dialog box, click Energy and choose a higher Energy Level.
  • Page 152 Troubleshooting Adjusting the Substrate Brakes' Torque Sprinter User's Manual...
  • Page 153 Service Plug System Error Messages Appendix B: Service Plug System Error Messages The following is a list of the S error messages: ERVICE Error Message Reason/Solution The HASP Key driver has not been installed. Install the HASP Key driver. No HASP plug was connected to the parallel port. Connect the HASP plug to the parallel port.

  • Page 154: Tools For Packing

    Packing & Transporting the SprinterB Appendix C: Packing & Transporting the SprinterB Whenever you have to move the printer to a new location, you must follow the procedures as set out below. Tools for packing: Packing should be done by an MDP representative or the distributor's representative.
  • Page 155 Packing & Transporting the SprinterB • At the back of the machine tie the S to the body of the printer, so that it UBSTRATE will not shift during transport. • Close all covers from all sides of the machine, and make sure all are locked.
  • Page 156 Recommended Substrates Appendix D: Recommended Substrates For the latest details regarding Recommended Substrates, visit our web site http://www.matan.co.il, and from our Home Page, click Our Products, and click any of the printers displayed on the right side of the page. Click Recommended Substrates.

  • Page 157: Flow Chart For Complaint Handling

    Damaged Print Head Report Procedure Appendix E: Damaged Print Head Report Procedure Flow Chart for complaint handling • A customer requesting a replacement print head will notify Matan in writing, within 5 working days of all claims of material failure or unsatisfactory performance through his distributor or directly to Matan in case of a direct house account.
  • Page 158 Damage Report – Thermal Print Heads Appendix F: Damage Report – Thermal Print Heads Type of Machine: Sprinter A Sprinter B36 Sprinter B40 Spark Customer: Distributor: Country: TPH No.:________________________ Printing Direction Left Side Right side Thermal Print Head (Thick line = Resistor) Location of Scratch (from left): Type of scratch: visible...

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