Do you have a question about the HEPA 5500 and is the answer not in the manual?
Questions and answers
Terry Lee Derrick
January 23, 2025
so all three filters should go in at once and replace the filter that is in it?
1 comments:
Mr. Anderson
February 10, 2025
No, the filters in the Winix HEPA 5500 have different replacement schedules. The washable HEPA filter should be washed every 6 months and replaced after 6 washes, while the carbon filter should be changed every 3 months. Therefore, they do not need to be replaced at the same time.
This answer is automatically generated
Andrea J Esteves
February 20, 2025
my unit goes on when I plug it in but no lights light up and cannot shut it off with remote or manual buttons. does that mean machine is burnt out
1 comments:
Mr. Anderson
February 20, 2025
The provided context does not contain specific troubleshooting steps for the Winix HEPA 5500 air purifier if it is not responding to the remote or manual buttons after plugging it in. However, potential causes could include power supply issues, a defective unit, or a problem with the remote control. If the unit is within the one-year warranty period, contacting Winix at 1-877-MY-WINIX (699-4649) for repair or replacement is recommended.
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When installed, operated and maintained according to all instructions supplied with this product, Winix, at its option, will repair or replace the product if it fails because of a defect in material or workmanship, as determined by Winix. If the unit is believed to be defective within the one year warranty period, please call 1-877-MY-WINIX (699-4649) to arrange for repair.
1-800-934-9194 Winix air cleaners are simple and economical to maintain. For optimum performance, wash the HEPA filter every 6 months and replace after 6 washes. Change the carbon filter every 3 months. Washable HEPA Filter 5500 5500 Sleep Mode When set on Sleep Mode, display panel PlasmaWave™...
www.sylvane.com 1-800-934-9194 NOTE: Follow these instructions for best results. Washable HEPA Filter. Replace the front panel by hooking the front panel on the top of the unit. Gently push the bottom of panel until it snaps into place. sealed plastic wrap NOTE: For the first 4 minutes after turning the unit on, air quality indicator will flash while the unit measures air quality.
www.sylvane.com 1-800-934-9194 AIR QUALITY INDICATOR indicator will illuminate when to replace the Washable HEPA Filter. - Auto: The unit is set to default to AUTO mode when it is first turned on. The sensor will automatically adjust fan speed as needed. - Sleep: When in SLEEP mode, the control panel will dim and the unit will operate quietly at the lowest fan speed.
www.sylvane.com 1-800-934-9194 the SPEED/MODE button on the unit. air quality. If the unit is set on automatic operation, it will adjust fan speeds to compensate for changes in air quality. SLEEP MODE When set on Sleep Mode, display panel lights will dim and the unit will not go above low fan speed to help keep the room dark and quiet.
www.sylvane.com 1-800-934-9194 Washable HEPA Filter Cleaning 4. Place the HEPA and a new Carbon Pre-filter 1. Turn off the unit and remove the front panel in the unit. Only use original by grasping the bottom outside edges filters designed for this unit. and pulling gently toward you.
www.sylvane.com 1-800-934-9194 Unit Cleaning Clean outside of unit as necessary by wiping with a dry, soft cloth; for stub- born stains, use a warm, damp cloth. The REPLACEMENT FILTER INDICATOR will signal when to replace/clean the HEPA Filter. The clean/replacement period will vary depending on the hours of usage, air quality and location of the unit.
www.sylvane.com 1-800-934-9194 Clean/Replace filters as needed. Compressed air may also be used to blow dust that may be clogging the sensor. using the remote control. With the power on, press the FILTER REPLACEMENT The REPLACE FILTER RESET button and hold for 5~10 seconds or until the INDICATOR remains lit light turns off.
www.sylvane.com 1-800-934-9194 CUIDADO Y MANTENIMIENTO Limpieza Lavable del Filtro de HEPA 4. Coloque el filtro HEPA y un nuevo prefiltro 1. Apague la unidad y retire el panel frontal de carbono en la unidad. Use tomándolo por los bordes externos únicamente filtros originales inferiores y jalando diseñados para usar con...
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www.sylvane.com 1-800-934-9194 Presione el botón de reset de reemplazo de filtro con la fuerza conectada y aguarde por 5~10 segundos o hasta que se apaga la luz.
Need help?
Do you have a question about the HEPA 5500 and is the answer not in the manual?
Questions and answers
so all three filters should go in at once and replace the filter that is in it?
No, the filters in the Winix HEPA 5500 have different replacement schedules. The washable HEPA filter should be washed every 6 months and replaced after 6 washes, while the carbon filter should be changed every 3 months. Therefore, they do not need to be replaced at the same time.
This answer is automatically generated
my unit goes on when I plug it in but no lights light up and cannot shut it off with remote or manual buttons. does that mean machine is burnt out
The provided context does not contain specific troubleshooting steps for the Winix HEPA 5500 air purifier if it is not responding to the remote or manual buttons after plugging it in. However, potential causes could include power supply issues, a defective unit, or a problem with the remote control. If the unit is within the one-year warranty period, contacting Winix at 1-877-MY-WINIX (699-4649) for repair or replacement is recommended.
This answer is automatically generated