Troubleshooting - THOMSON THS221 User Manual

7.3.1.3 Photo
These options available with the REd button:
Random:
Repeat:
Interval Time:
Effect:
Options available with the gREEN button: Folder view or Thumbnail view, During slide show:
Select music to accompany your slide show.
Options available with the YEllOW button: Big or Small thumbnails.

8.0 TROublESHOOTINg

There may be various reasons for abnormal operation of the receiver. Please check the receiver
according to the procedures shown below. If the receiver does not work properly after checking it,
please contact your local Service line or a THOMSON dealer. Alternatively you can send a support
mail via our website: www.thomsonstb.net. NEVER open or disassemble your receiver. This may
cause a dangerous situation and will void the warranty.
Problem
The display on the front
panel does not light up.
No sound or picture,
but the front panel
shows red light
No sound or picture,
but the receiver menu
can be seen on the TV
screen.
(Press MENu on the
remote control.)
No signal or weak signal,
intermittent reception.
On: Pictures will be shown in a random order.
All: Repeat at the end of the list.
You can adjust the slide show interval from Slow to Fast..
On: Implement a random slide show effect.
Possible cause
The mains cable is not
connected
The mains fuse is blown
The receiver is in standby
mode
The channel is off-air
The satellite dish is not
pointing at the (correct)
satellite.
Channels are deleted in the
edit menu
Cables might have loosened.
Moisture might have entered
into cables or connectors.
Heavy rain at present.
Heavy storm at present.
The satellite dish is not
pointing at the (correct)
satellite(s)
Satellite dish is too small
Trees or buildings in path.
What to do
Check that the mains cable is
plugged into the power socket
Check the mains fuse
Press the On/Standby button
Try other channel(s).
Check the signal level in the
Antenna Setup menu. Adjust
the dish.
Scan for channels (again)
Check the cable connections, LNB
and other equipment connected
between the LNB and the receiver,
or peak the dish.
Wait for the rain/storm to subside
Adjust the dish. Ask a local satellite
specialist for advice.
Change to a larger dish
Change position of the dish
TROublESHOOTINg
P23