Customer Advisories, Customer And Security Bulletins, And Customer Notices; Product Change Notifications; Helpful Hints; At Startup - HP xw series Setup And Troubleshooting Manual

Customer Advisories, Customer and Security Bulletins, and Customer Notices

To find advisories, bulletins, and notices:
1. Visit http://www.hp.com/go/workstationsupport.
2. Select the desired product (for example, HP Workstation xw6000).
3. Under Resources for <your selected product> (for example, HP Workstation xw6000), select
See more...
4. Under Self-Help resources: in the center of the window, choose the desired action and appropriate
information in the scroll list to view the index.

Product Change Notifications

Product Change Notifications (PCNs) provide customers with a notice of changes to their product. Visit
http://www.hp.com
efforts, use the + symbol to locate valid words. For example, to search for PCNs for the xw8200, type
+xw8200 +PCN and press Enter. You can also use the
register with Subscriber's Choice to automatically receive PCNs related to your system. For information
on how to register to Subscriber's Choice, see

Helpful hints

If you encounter a problem with your workstation, monitor, or software, the following provides a list of
general suggestions that help you isolate and focus on the problem before taking further action.

At startup

●
Verify that the workstation and monitor are plugged into a working electrical outlet.
● Remove all diskettes from your system before turning it on.
●
Verify that the workstation is turned on and the green power light is on.
●
If you have installed an operating system other than the factory-installed operating system, check
to be sure that it is supported on your system by visiting http://www.hp.com/go/quickspecs.
●
Verify that the monitor is turned on and the green monitor light is on.
●
Turn up the brightness and contrast controls of the monitor if the monitor is dim.
●
If your workstation has multiple video sources and only a single monitor, the monitor must be
connected to the source selected as the primary VGA adapter. During startup, the other monitor
connectors are disabled; if the monitor is connected to one of these ports, it will not function after
Power-on Self Test (POST). You can select the default VGA source in Computer Setup (F10).

During operation

● Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that will
help you diagnose the problem. Refer to the Diagnostic lights and audible (beep) codes section of
this document for information on interpreting diagnostic lights and audible codes.
●
Press and hold any key. If the system beeps, then your keyboard is operating correctly.
●
Check all cables for loose or incorrect connections.
24 Chapter 4 Troubleshooting
and perform a search for PCNs related to your system. To maximize your search
- symbol to exclude certain words. You can also
Locating HP resources on page 1.
ENWW