Ford SYNC Owner's Manual
Ford SYNC Owner's Manual

Ford SYNC Owner's Manual

In-vehicle bluetooth communications system powered by microsoft
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Denis Bumford
April 18, 2025

If i disconect the Battery do i need a code to et SYNC to work

Summary of Contents for Ford SYNC

  • Page 1 SYNC Owner's Manual...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2012 All rights reserved. Part Number: 05/2012 20120419080230...
  • Page 3: Table Of Contents

    Table of Contents SYNC General Information........3 Using Voice Recognition.........7 Using SYNC® With Your Phone....10 Using SYNC® With Your Media Player..............20 SYNC® Troubleshooting......23 Appendices End User Licence Agreement....30...
  • Page 5: General Information

    Access and play music from your Note: Make sure that you refer your device's favourite digital media player through user guide before using it with SYNC®. easy, voice-activated commands Menu Structure - System Settings Speak to access your Bluetooth-enabled mobile phone’s...
  • Page 6 Menu Structure - Phone Settings default settings. The SYNC® phone settings can be Install on SYNC accessed using the PHONE button on the Allows you to install applications you have audio or navigation unit.
  • Page 7 Allows you to access any previously Allows you to enter phone number and call dialled, received or missed calls while your this number. phone has been connected to SYNC®. Redial Speed dial Allows you to call the last dialled number.
  • Page 8 When a primary responsibility is the safe operation phone is selected as master, it appears of the vehicle. FORD does not recommend first in the list and is marked with an "*". the use of any handheld device while...
  • Page 9: Using Voice Recognition

    When a mobile phone is connected to vehicle's SYNC® module. Ford Motor SYNC®, the system creates a profile within Company will not access the system data your vehicle that is linked to that mobile for any purpose other than as described phone.
  • Page 10 Don't stay too far or too close to SYNC feedback. microphone when speaking out voice The default setting is to a standard commands.
  • Page 11 SYNC When You Say The System "INTERACTION MODE ADVANCED" Provides less audible interaction and more tone prompts. "INTERACTION MODE STANDARD" Provides more detailed interaction and guidance. The system defaults to the standard interaction mode. Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request.
  • Page 12: Using Sync® With Your Phone

    Press the MENU button. 2. Select SYNC-Settings. Hands-free calling is one of the main 3. Select Voice Settings. features of SYNC. While the system supports a variety of features, many are dependent on your mobile phone's USING SYNC® WITH YOUR functionality.
  • Page 13: Pairing Phone For The First Time

    2. Press the up or down arrow buttons make sure you delete the SYNC® device until BT devices is shown and press name in your phone and search new SYNC® device in the new vehicle for pairing. 3. Press the up or down arrow buttons Wirelessly pairing your phone with SYNC®...
  • Page 14 Downloading phonebook If there are several Bluetooth devices in vehicle, system will try to connect to the SYNC® can support downloading up to primary phone. If the primary phone is not approximately 1000 entries per available in the vehicle, SYNC® will Bluetooth-enabled mobile phone.
  • Page 15 SYNC Press VOICE BUTTON and when prompted, say any of the following commands "CALL <name> OFFICE PHONE" "CALL <name> BUSINESS PHONE" "PHONE" "PHONE" "CALL<name>" "CALL <name> HOME PHONE" "CALL <name> MOBILE PHONE" "CALL <name> PHONE" "CALL <name> BUSINESS PHONE" "CALL <name> OFFICE PHONE"...
  • Page 16 See Connection tab below. Press the PHONE button and say Phone book commands "CALL/DIAL" to call the contact. When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. "CALL" / "DIAL"...
  • Page 17 SYNC "MENU" "(PHONE) CONNECTION" "MESSAGE NOTIFICATION ON" "MESSAGE NOTIFICATION OFF" "PHONE NAME" "SET PHONE RINGER" "SET RINGER 1" "SET RINGER 2" "SET RINGER 3" "SET RINGER OFF" "TEXT MESSAGE INBOX" "SEND TEXT MESSAGE" Note: With the above commands, words in...
  • Page 18 SYNC Commands used when in a call Press VOICE BUTTON and when prompted, say any of the following command "GO TO PRIVACY" "HOLD" "JOIN" "MUTE CALL ON" "UNMUTE CALL" "DIAL". Making a call 2. System will ask "Please say a number".
  • Page 19: Receiving Second Incoming Call

    SYNC Using the Speed Dial Feature Dialling a number using the telephone keypad Set speed dial If you have an audio unit with a telephone Press the PHONE button. keypad (buttons 0-9, * and #): 2. Select Phonebook or Call history.
  • Page 20: Muting/Unmuting Microphone

    Note: This is a phone-dependent feature. Note: During a call, it is possible to mute If your phone is compatible, SYNC allows the microphone. Whilst muted, confirmation you to receive, send, download and delete will appear in the display.
  • Page 21 Forward the SMS and press Press the VOICE BUTTON, wait for OK button. the prompt and say "READ SMS" to have SYNC read the message to you. 6. Press the up or down arrow buttons to select the desired recipient from Using menu options: phonebook/call history/enter number.
  • Page 22: Player

    With the radio and digital media player ON, Thanks! plug the device into the USB port. Too funny :-) When first plugged in, SYNC will index all available music content and prepare the Where are you? voice commands. This can take from a few...
  • Page 23 SYNC "USB" "WHAT IS PLAYING" / "WHAT IS THIS" "REPEAT ON" / "REPEAT" "PLAY" "REPEAT OFF" "PAUSE" "SIMILAR MUSIC" "PLAY NEXT TRACK" / "NEXT TRACK" "SEARCH TRACK <name>" "PLAY PREVIOUS TRACK" / "PREVIOUS "SEARCH PLAYLIST <name>" TRACK" "PLAY NEXT FOLDER" / "NEXT FOLDER"...
  • Page 24 USB source is Player to SYNC® via Bluetooth® displayed. 2. Press the button mapped to Menu of SYNC® allows users to stream music from the multi-function display. their Bluetooth-enabled mobile phone or player and play it through the SYNC®...
  • Page 25: Sync® Troubleshooting

    "CANCEL" Use the website at any time to check your phone's compatibility. Visit SYNC® TROUBLESHOOTING www.fordsync.com for more information. Your SYNC system is easy to use. However, should questions arise, please refer to the tables below. Phone Issues Issue Possible Cause(s)
  • Page 26 Possible Solution(s) The system says "Phone- Limitations on your phone's · Try "pushing" your phone- book downloaded" but my capability. book contacts to SYNC by phonebook in SYNC is using the Download now empty or is missing feature. contacts. · If the missing contacts are...
  • Page 27 SYNC phonebook. In this case, please redownload the phonebook into SYNC. · If all contacst in SYNC phonebook can't be accessed via voice commands, firstly please double check whether your...
  • Page 28 Bluetooth audio does not This is a phone-dependent Make sure the device is stream. feature. connected to SYNC and that The device is not connected. you have pressed play on your device. SYNC does not recognize · Your music files may not ·...
  • Page 29 · The voice commands for playing specified artist/ album/genre/title are effective only for USB devices. If your device is connected to the SYNC via AUX or bluetooth, these voice commands are unef- fective. All songs can not be played Possible device malfunction.
  • Page 30 Using SYNC® With Your Phone (page 10). See Using SYNC® With Your Media Player (page 20). · Be aware that SYNC's microphone is either in your rear view mirror or in the headliner just above the windshield.
  • Page 31 "L-O-L-A". · Do not use special charac- ters in the title as the system does not recognize them. SYNC does not understand · You may be using the · Review the phone voice or is calling the wrong wrong voice commands.
  • Page 32: End User Licence Agreement

    GRANT OF SOFTWARE LICENSE: This intellectual property laws and treaties. EULA grants you the following license: The FORD SOFTWARE is licensed, not You may use the SOFTWARE as sold. All rights reserved. installed on the DEVICE and as...
  • Page 33 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
  • Page 34 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
  • Page 35 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
  • Page 36 TRADEMARKS: This EULA does not grant End User Notice you any rights in connection with any Microsoft® Windows® Mobile for trademarks or service marks of FORD Automotive Important Safety MOTOR COMPANY, MS, Microsoft Information Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 37 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
  • Page 39 Index Appendices............30 End User Licence Agreement....30 SYNC® End User License Agreement (EULA)..............30 SYNC® Troubleshooting......23 SYNC..............3 General Information..........3 Using SYNC® With Your Media Player...............20 Connecting Your Digital Media Player to SYNC® via Bluetooth®.........22 Connecting Your Digital Media Player to SYNC® via the AUX Port......22 Connecting Your Digital Media Player to SYNC®...

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