Summary of Contents for Dimplex DIMPLEX ELECTRIC FIREPLACE
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Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. Thank you for allowing our product to be the backdrop for those special moments.
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www.sylvane.com 1-800-934-9194 CONTENTS PAGE 1 Important Instructions PAGE 3 Site selection and preparation PAGE 4 Installation PAGE 5 Operation PAGE 5 Remote Control PAGE 7 Maintenance PAGE 10 Warranty...
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4. If you have any technical questions regarding the operation of your fireplace, or require service for your fireplace contact Dimplex North America customer service at 1-888-DIMPLEX (1-888-346-7539).
www.sylvane.com 1-800-934-9194 IMPORTANT INSTRUCTIONS PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read all instructions before using this fireplace. 2.
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1-800-934-9194 IMPORTANT INSTRUCTIONS If you have any questions about our products please have the product catalogue and serial numbers available upon calling Dimplex customer service. To locate the catalogue and serial number labels see below. Catalogue Number Serial Number...
• Existing Fireplace • New wall construction • Dimplex mantel surround kit or custom made mantel surround Option #1-The power cord can be lead from behind the fireplace trim and along the wall to an outlet near the fireplace.
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4. Use studs to frame an opening of 24” wide X 23 ¼” high X 11 ½” deep. Plan your electrical power supply (refer to NOTE 1) DIMPLEX MANTEL SURROUND KIT OR CUSTOM MADE MANTEL SURROUND 1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic.
www.sylvane.com 1-800-934-9194 FIREPLACE INSERT INSTALLATION 1. Make sure the units MAIN ON/OFF switch is switched OFF (refer to operating instruction section). 2. Plug the unit into a 15Amp/120volt outlet. If the cord does not reach, you may use an extension cord rated for a minimum of 1875 watts. 3.
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www.sylvane.com 1-800-934-9194 Three position ON/OFF switch The switch has two ON positions marked with “-“ and “=”. The “-“ position is for manual operation. In this position the built-in remote control is bypassed. The “=” position is for operating the unit with the provided remote control. When in “=”...
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www.sylvane.com 1-800-934-9194 MAINTENANCE Light Bulb Replacement The light bulbs need to be replaced when you notice a dark section of the flame. There are two bulbs under the log set which generate the flames and embers. Warning Disconnect the power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.
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www.sylvane.com 1-800-934-9194 Tools required: Philips screwdriver Remove the front glass by removing the two outer screws holding the glass clips (Figure A). Remove the log grate by removing the two mounting screws (Figure B). Remove the log set by lifting straight up (Figure C). Slide the light assembly slightly out of the insert approximately 1”.
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Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product.
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Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
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