Drobo 5D Getting Started Manual
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Drobo 5D Getting Started Manual

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Drobo 5D Getting Started Guide

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  • Page 1 Drobo 5D Getting Started Guide...

  • Page 2: Table Of Contents

    Daisy-chaining with Your Drobo 5D ....................19 Formatting the Drives ..........................22 Selecting a File System and Volume Size for Your Drobo 5D ............22 Turning On Your Drobo 5D and Formatting the Drives ..............23 Where to Go Next......................28 Using Best Practices ..........................

  • Page 3: Before You Begin

    Before You Begin Before you begin setting up your Drobo 5D, it’s a good idea to check system and hardware requirements. This section covers the following topics: Product Features at a Glance Checking Box Contents Checking System Requirements Checking the Hardware You Need Product Features at a Glance For a quick overview of features of the Drobo 5D, refer to the following images.

  • Page 4: Checking Box Contents

    Figure 2: Back of the Drobo 5D. Checking Box Contents Check your product's box to ensure it contains all the components in the list below. • Drobo 5D • 2 m (6.6 ft) Thunderbolt cable • 2 m (6.6 ft) USB 3.0 cable •...

  • Page 5: Checking System Requirements

    Connectivity Interfaces Supported for the Drobo 5D Your Drobo 5D connects directly to your computer using one of the following connectivity ports. We recommend that you use the fastest connection you have available on your computer.
  • Page 6 The Drobo 5D has two Thunderbolt ports, enabling you to take advantage of Thunderbolt's daisy- chaining capabilities. With Thunderbolt, you can daisy-chain up to six peripheral devices and one display from a single computer. Note that because Thunderbolt has dual-protocol support (with DisplayPort and PCI Express), you can connect your computer to Thunderbolt devices or DisplayPort products.
  • Page 7 2. Multiple Drobo devices connected in a chain with a DisplayPort monitor at the end. 3. Your Drobo device connected to an external Thunderbolt monitor that is then connected to a computer (with the Drobo device at the end). Drobo 5D Getting Started Guide...

  • Page 8: Checking The Hardware You Need

    In summary, here are the recommended number and type of drives you can use with your Drobo 5D. Note that you need at least two drives in the drive bays to ensure your data is protected in the event of drive failure.
  • Page 9 The mSATA SSD card is not part of the disk pack of your Drobo 5D, allowing you to leave it installed even if you transfer drives from the drive bays to another Drobo device, for example.

  • Page 10: Determining Drive Space Requirements

    Determining Drive Space Requirements In order to protect your data from drive failure, your Drobo 5D requires more space than what you will use for your data, sometimes as much as double or more the amount of space. The best way to determine how much usable, protected storage space you will have available for your data, based on the number and capacity of your drives, is to use our Capacity Calculator at www.drobo.com/calculator.

  • Page 11: Setting Up Your Drobo 5D

    Once you have unpacked your Drobo 5D from its box and ensured you meet all system hardware requirements, it is time to set up your Drobo 5D for use. This can be done in just a few easy steps! Install Drobo Dashboard.
  • Page 12 On a Mac, this screen appears as follows. In Windows, this screen appears as follows. Drobo 5D Getting Started Guide...
  • Page 13 3. Follow the directions of the Installation Wizard, clicking the Next or Continue button after each page, as appropriate. 4. When you reach the installation page, click the Install button. On a Mac, this screen appears as follows. Drobo 5D Getting Started Guide...
  • Page 14 The Drobo Dashboard application launches and the All Drobos page opens. After a few seconds, Drobo "discovers" all Drobo devices currently connected and displays them on this page. If you have no Drobo devices yet connected or powered on, a "No Drobos Detected" message displays until you do. Drobo 5D Getting Started Guide...
  • Page 15 Drobo 5D Getting Started Guide...

  • Page 16: Installing An Msata Ssd

    Drobo device. 1. Gently turn the Drobo 5D on to its side to access the bottom of the Drobo 5D, and open the Drobo Accelerator Bay door by turning the latch from lock to unlock using a coin.

  • Page 17: Inserting The Drives

    Warning! Any pre-existing data on the drives will be erased, as the drives will be formatted. If you wish to keep the data, copy it to another drive or medium before using with your Drobo device. Note: Once you insert the drives into your Drobo device, they function as a unit or “pack.” To access the data on them, you will need the entire pack.

  • Page 18: Connecting Cables On Your Drobo 5D

    3.0 port. For information on the different connectivity interfaces available and their requirements, Connectivity Interfaces Supported for the Drobo If you are using a Thunderbolt port and would like to connect the Drobo 5D in a daisy-chain, see Connecting Your Drobo 5D in a Daisy-chain.

  • Page 19: Daisy-Chaining With Your Drobo 5D

    Daisy-chaining with Your Drobo 5D With the Thunderbolt port, you can connect the Drobo 5D directly to your computer or to another Thunderbolt-enabled device in a daisy-chain manner. The Drobo 5D performs best when it is the first in the daisy-chain, but it can also be in the middle or at the end.
  • Page 20 2. Multiple Drobo devices connected in a chain with a DisplayPort monitor at the end. 3. Your Drobo device connected to an external Thunderbolt monitor that is then connected to a computer (with the Drobo device at the end). Drobo 5D Getting Started Guide...
  • Page 21 2. Do one of the following: • Plug the other end of the cable into your host computer, so that the Drobo 5D is the first peripheral in the daisy-chain. Be sure to connect the next Thunderbolt-enabled peripheral or non-Thunderbolt display monitor to the second port on your Drobo 5D, as needed to extend the chain.

  • Page 22: Formatting The Drives

    Selecting a File System and Volume Size for Your Drobo 5D When you turn on your Drobo 5D, you will be prompted to format the drives in your Drobo 5D with a particular file system. What file system formats are available to you depend on your operating system.

  • Page 23: Turning On Your Drobo 5D And Formatting The Drives

    With Drobo Dashboard installed on your host computer and cables connected, you are ready to turn on your Drobo device and format the drives. 1. With Drobo Dashboard open on your computer, press the power toggle button on the back of your Drobo device once.
  • Page 24 The File Format page for Drobo 5D in Windows: 4. Select the appropriate file format for your operating system and click the Next button. Drobo 5D Getting Started Guide...
  • Page 25 5. Click and drag to slide the pointer to the size of the volume you would like to create, and then click the Next button. Tip: We recommend that you select the largest size available, enabling you to increase the number and capacity of your drives without having to format an additional volume. Drobo 5D Getting Started Guide...
  • Page 26 9. Click the Format button. A message appears, informing you that it can take up to five minutes to format your drives, and that this may require rebooting your Drobo device. Afterwards, the Format dialog box opens. Drobo 5D Getting Started Guide...
  • Page 27 10. Click the OK button. Your Drobo device displays on the Status page of Drobo Dashboard, as follows. Note: Drobo Dashboard automatically assigns “Drobo” as the default name for your Drobo device, which you can rename later. Drobo 5D Getting Started Guide...

  • Page 28: Where To Go Next

    Where to Go Next After you’ve set up your Drobo 5D, you’re ready to store and back up data onto it. Next steps include the following. Click on a topic to learn more. • Implementing best practices to maximize the safety of your data •...
  • Page 29 4. When one or more software updates are available, a message opens, asking if you would like to install the update(s). If so, click the Yes button and follow the prompts to install them. Drobo 5D Getting Started Guide...

  • Page 30: Checking For Software Updates Now

    Please ensure that you have read and write privileges to this folder. 2. Launch Drobo Dashboard, select the Drobo 5D from the All Drobos page. 3. Click the Tools option on the Navigation menu for the selected Drobo device to open the Tools page.

  • Page 31: Safely Shutting Down Your Drobo 5D

    Drobo shuts down and restarts after the new firmware is installed. Safely Shutting Down Your Drobo 5D If you plan to shut down your Drobo device for any reason, it is very important that you always do so safely. Improper Drobo device shutdowns may cause file corruption and/or data loss.

  • Page 32: Safely Shutting Down Your Drobo 5D Using Drobo Dashboard

    Safely Shutting Down Your Drobo 5D Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device.
  • Page 33 A message box opens, asking you to confirm the shutdown. 5. Click the Yes button. It can take up to two minutes for your Drobo device to power down. Afterwards, the power light turns off, indicating your Drobo device has shut down.

  • Page 34: Safely Shutting Down Your Drobo 5D Manually

    Using the Online User Guide After you’ve set up your Drobo device, you’re ready to use it to store and back up data. To learn how to manage and use your Drobo device, refer to the Online User Guide for your product, which can be found within Drobo Dashboard by clicking the Help &...

  • Page 35: Using The Knowledge Base

    Note: You can access our knowledge base at http://support.drobo.com/app/answers/list. Registering Your Drobo 5D If you did not register your Drobo device during setup, you can do so from within Drobo Dashboard. Note: You will need to be connected to the Internet to perform this action.
  • Page 36 3. Do one of the following: • If you do not have a Drobo account, click the Create a new Drobo account link. A one- page form opens in your web browser. Fill this in and click Create Account. Fill this in and create your account, and then return to this step to log into your account.
  • Page 37 The next page shows with a check mark that your product has been registered. Note: You can choose to purchase a DroboCare license by clicking on that link. 7. Repeat steps 5 and 6 to register additional Drobo devices. 8. When finished, click the Done button.

  • Page 38: Getting Support

    You can also find support in Drobo Dashboard. • In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to get support, and then click the Help and Support option on the Navigation menu.

  • Page 39: Copyright, Safety And Limited Warranty

    Copyright, Safety and Limited Warranty Copyright and Warranty Drobo, Inc. supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law. Copyright 2012 Drobo, Inc., Drobo, DroboShare, DroboPro, DroboElite/B800i, Drobo B1200i and BeyondRAID are trademarks of Drobo, Inc., which may be registered in some jurisdictions.
  • Page 40 LIQUID HAS SPILLED INTO DROBO, DROBOPRO, DROBOELITE, DROBO FS, PRO FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, OR Drobo Mini; DROBO, DROBOPRO, DROBOELITE, DROBO FS, PRO FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, OR Drobo Mini HAS BEEN EXPOSED TO RAIN OR WATER;...
  • Page 41 Incorrect reassembly can cause electric shock when Drobo is used. Moving – Avoid moving Drobo, DroboPro,DroboElite, DroboFS, ProfS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, or Drobo Mini while it is plugged in to avoid shock and vibration damage to the installed hard disk drives.
  • Page 42 Drobo S Specifications & Systems Requirements – Power Supply: AC Input: 100- 240VAC~2.5A, 50-60Hz;DC Output: 12VDC 8.33A & 100W Max; Drobo Power Consumption:4A @ 12V (48W);Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): -10°- 60°C(14°-140°F); Operating Humidity: 5%- 80%; Dimensions: 5.9” wide x 7.3” tall x 10.3” long (150.3mm wide x 185.4mmtall x 262.3mm long);...
  • Page 43 10°-60°C(14°-140°F); Operating Humidity: 5% - 80%; Dimensions: 12.17” wide x 5.46”tall x 14.1”long (309mm wide x 138.9mm tall x 357.4mmlong); Weight: 16 lbs 3 ozs.; Storage: Accepts up to eight 3.5” SATA I or II internal desktop hard drives;Interfaces:Ethernet; Drobo Dashboard Application (recommended): Microsoft® Windows®Operating Systems XP SP3+, Apple®...
  • Page 44 This Class B digital apparatus meets all requirements of the Canadian interference-Causing Equipment Regulations. Cet appareil numeriquede la classe B respecte toutes les exigencesdu Réglement sur le materiel brouilleur du Canada. Please see http://www.drobo.com for additional compliancy information Industry Canada Statement Complies with the CanadianICES-003 Class B specifications.
  • Page 45 A1:2000 & A2:2003, EN 55024: 1998 plus A1:2001& A2:2003, EN 61000-3-2: 2000 plus A2:2005,EN 61000-3-3: 1995 plus A1:2001& A2:2005, and EN 60950-1:2000+A11:2004. Hereby, Drobo, Inc., declares that this Disk Storage Array and Network Attached Storage link appliance are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 46 YourDrobo, DroboPro, DroboElite, Drobo FS, DroboPro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, and Drobo Mini have internal batteries that preserve settings when the unit is off. Do not attempt to change the battery. Only a Drobo, Inc. certified technician can change the battery.
  • Page 47 Product. Manufacturers, suppliers, or publishers, other than Drobo may provide their own warranties to You, but Drobo, to the extent permitted by law, provides such manufacturer’s products "as is". SOFTWARE DISTRIBUTED BY DROBO WITH OR WITHOUT THE DROBO BRAND NAME (INCLUDING, BUT NOT LIMITED TO SYSTEM SOFTWARE) IS NOT COVERED UNDER THIS LIMITED WARRANTY.
  • Page 48 This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place. Drobo, the warrantor under this Limited Warranty, is identified at the end of this document according to the country or region in which the product purchase took place.
  • Page 49 Law. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 2. If you have an enquiry or you wish to claim under this Limited Warranty, please contact: Drobo Technical Support online at: ) or via: http://www.drobo.com/support/contact-support.php...
  • Page 50 Product, who we call "You". IMPORTANT: You need to produce the original receipt for the Product or other proof of the original retail purchase from Drobo or one of its authorised resellers satisfactory to us in order to benefit from this Limited Warranty.
  • Page 51 Drobo; (e) to damage caused by service (including upgrades and expansions) performed by a party other than an authorized representative of Drobo or a Drobo Authorized Reseller; (f) to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Drobo;...
  • Page 52 Drobo will Advance Ship to You a replacement Product, and You agree to promptly return Your Product at issue within seven (7) days of issuance of the RMA number. In the event Drobo does not receive the Product for which You were issued an RMA within such seven (7) days, Your credit card will be charged the manufacturer's suggested retail price of the replacement Product.
  • Page 53 Products you may purchase. The only warranties for Drobo products and services are set forth in the warranty statements accompanying the products and services. Nothing herein should be construed as constituting an additional warranty.

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