Drobo 5N Manual
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Drobo 5N Manual

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Drobo 5N Getting Started Guide

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  • Page 1 Drobo 5N Getting Started Guide...

  • Page 2: Table Of Contents

    Checking the Hardware You Need ......................5 Selecting Drives ............................ 5 Determining Drive Space Requirements ....................7 Using a Router or Switch with the Drobo 5N ..................7 Using Power Protection ........................8 Setting Up Your Drobo 5N ......................9 Installing Drobo Dashboard ........................

  • Page 3: Before You Begin

    Before You Begin Before you begin setting up your Drobo 5N, it’s a good idea to check system and hardware requirements. This section covers the following topics: Product Features at a Glance Checking Box Contents Checking System Requirements Checking the Hardware You Need...

  • Page 4: Checking Box Contents

    Quick Start Guide (printed) • Safety and Warranty Guide Checking System Requirements Check to ensure your operating system and cable interface are supported with the Drobo 5N. This section covers the following topics: Operating Systems Supported Connectivity Interfaces Supported for the Drobo 5N...

  • Page 5: Operating Systems Supported

    Connectivity Interfaces Supported for the Drobo 5N Your Drobo 5N connects to a network via a router or switch using an Ethernet port. Ethernet is the standard local area network (LAN) access method. Gigabit Ethernet Port Drobo 5N supports gigabit Ethernet connections (1000 Mbit/s) for optimal performance.
  • Page 6 In summary, here are the recommended number and type of drives you can use with your Drobo 5N. Note that you need at least two drives in the drive bays to ensure your data is protected in the event of drive failure.

  • Page 7: Determining Drive Space Requirements

    Using a Router or Switch with the Drobo 5N You will be plugging your Drobo 5N into a router or switch that must already be configured to work with your network. Your router or switch must have at least one...

  • Page 8: Using Power Protection

    Using Power Protection We recommend using the following power protection with your Drobo device: • An uninterruptible power supply (UPS), which protects against sudden losses in power • A power surge protector to protect against power surges Drobo 5N Getting Started Guide...

  • Page 9: Setting Up Your Drobo 5N

    Setting Up Your Drobo 5N Once you have unpacked your Drobo 5N from its box and ensured you meet all system and hardware requirements, it is time to set up your Drobo device for use. This can be done in just four easy steps! Install Drobo Dashboard.
  • Page 10 On a Mac, this screen appears as follows. In Windows, this screen appears as follows. Drobo 5N Getting Started Guide...
  • Page 11 3. Follow the directions of the Installation Wizard, clicking the Next or Continue button after each page, as appropriate. 4. When you reach the installation page, click the Install button. On a Mac, this screen appears as follows. Drobo 5N Getting Started Guide...
  • Page 12 The Drobo Dashboard application launches and the All Drobos page opens. After a few seconds, Drobo "discovers" all Drobo devices currently connected and displays them on this page. If you have no Drobo devices yet connected or powered on, a "No Drobos Detected" message displays until you do. Drobo 5N Getting Started Guide...
  • Page 13 Drobo 5N Getting Started Guide...

  • Page 14: Installing An Msata Ssd

    Drobo device. 1. Gently turn the Drobo 5N on to its side to access the bottom of the Drobo 5N, and open the Drobo Accelerator Bay door.

  • Page 15: Inserting The Drives

    Warning! Any pre-existing data on the drives will be erased, as the drives will be formatted. If you wish to keep the data, copy it to another drive or medium before using with your Drobo device. Note: Once you insert the drives into your Drobo device, they function as a unit or “pack.” To access the data on them, you will need the entire pack.

  • Page 16: Connecting The Cables And Turning On Your Drobo 5N

    Connecting the Cables and Turning on Your Drobo 5N After installing Drobo Dashboard and inserting the hard drives into your Drobo 5N, you are ready to connect the cables and power on your Drobo device. As you follow the steps, refer to the image below.

  • Page 17: Setting The Administrator Username And Password

    Setting the Administrator Username and Password For the Drobo 5N, this is the last step in the setup of your Drobo device. 1. In Drobo Dashboard, double-click the appropriate Drobo device from the All Drobos page. The Status page opens.
  • Page 18 6. Click the OK button. You are returned to the Status page and now logged in to this Drobo device. Note: If you would like to use Drobo's Dual Disk Redundancy feature, you will need to enable it. Drobo 5N Getting Started Guide...

  • Page 19: Where To Go Next

    Where to Go Next After you’ve set up your Drobo device, you’re ready to store and back up data onto it. Next steps include the following. Click on a topic to learn more. • Implementing best practices to maximize the safety of your data •...

  • Page 20: Checking For Software Updates Automatically

    The following steps keep your Drobo Dashboard and your Drobo device’s firmware up to date automatically. 1. If it’s not already running, launch Drobo Dashboard from the host computer and select the appropriate Drobo device on the All Drobos page.

  • Page 21: Checking For Software Updates Now

    Please ensure that you have read and write privileges to this folder. 2. Launch Drobo Dashboard, and select the Drobo 5N from the All Drobos page. 3. Click the Tools option on the Navigation menu for the selected Drobo device to open the Tools page.

  • Page 22: Safely Shutting Down Your Drobo 5N

    Drobo shuts down and restarts after the new firmware is installed. Safely Shutting Down Your Drobo 5N If you plan to shut down your Drobo 5N for any reason, it is very important that you always do so safely. Improper Drobo device shutdowns may cause file corruption and/or data loss.

  • Page 23: Safely Shutting Down Your Drobo 5N Using Drobo Dashboard

    Note: You need to be logged in to perform this action. 1. Check that the activity light on your Drobo device is off, indicating that no data is actively being transferred to or from your Drobo device. Refer to the image below.
  • Page 24 A message box opens, asking you to confirm the shutdown. 5. Click the Yes button. It can take up to two minutes for your Drobo device to power down. Afterwards, the power light turns off, indicating your Drobo device has shut down.

  • Page 25: Safely Shutting Down Your Drobo 5N Manually

    Using the Online User Guide After you’ve set up your Drobo device, you’re ready to use it to store and back up data. To learn how to manage and use your Drobo device, refer to the Online User Guide for your product, which can be found within Drobo Dashboard by clicking the Help and Support option on the Navigation menu, and clicking the View Drobo User Guide icon.

  • Page 26: Using The Knowledge Base

    Registering Your Drobo 5N If you did not register your Drobo device during setup, you can do so from Drobo Dashboard. Note: You will need to be logged in to perform this action. You will also need to be connected to the Internet.
  • Page 27 3. Do one of the following: • If you do not have a Drobo account, click the Create a new Drobo account link. A one- page form opens in your web browser. Fill this in and click Create Account. Fill this in and create your account, and then return to this step to log into your account.
  • Page 28 The next page shows with a check mark that your product has been registered. Note: You can choose to purchase a DroboCare license by clicking on that link. 7. Repeat steps 5 and 6 to register additional Drobo devices. 8. When finished, click the Done button.

  • Page 29: Getting Support

    You can also find support in Drobo Dashboard. • In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to get support, and then click the Help and Support option on the Navigation menu.

  • Page 30: Copyright, Safety And Limited Warranty Information

    Information Copyright and Warranty Drobo, Inc. supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law. Copyright 2012 Drobo, Inc., Drobo, DroboShare, DroboPro, DroboElite/B800i, Drobo B1200i and BeyondRAID are trademarks of Drobo, Inc., which may be registered in some jurisdictions.
  • Page 31 LIQUID HAS SPILLED INTO DROBO, DROBOPRO, DROBOELITE, DROBO FS, PRO FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, OR Drobo Mini; DROBO, DROBOPRO, DROBOELITE, DROBO FS, PRO FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, OR Drobo Mini HAS BEEN EXPOSED TO RAIN OR WATER;...
  • Page 32 Incorrect reassembly can cause electric shock when Drobo is used. Moving – Avoid moving Drobo, DroboPro, DroboElite, DroboFS, ProFS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, or Drobo Mini while it is plugged in to avoid shock and vibration damage to the installed hard disk drives.
  • Page 33 Drobo S Specifications & Systems Requirements – Power Supply: AC Input: 100- 240VAC~2.5A, 50-60Hz;DC Output: 12VDC 8.33A & 100W Max; Drobo Power Consumption:4A @ 12V (48W);Operating Temperature: 10°C-35°C (50°-95°F); Non-operating (storage): -10°- 60°C(14°-140°F); Operating Humidity: 5%- 80%; Dimensions: 5.9” wide x 7.3” tall x 10.3” long (150.3mm wide x 185.4mmtall x 262.3mm long);...
  • Page 34 10°-60°C(14°-140°F); Operating Humidity: 5% - 80%; Dimensions: 12.17” wide x 5.46”tall x 14.1”long (309mm wide x 138.9mm tall x 357.4mmlong); Weight: 16 lbs 3 ozs.; Storage: Accepts up to eight 3.5” SATA I or II internal desktop hard drives; Interfaces: Ethernet; Drobo Dashboard Application (recommended): Microsoft® Windows®Operating Systems XP SP3+, Apple®...
  • Page 35 555.0 mm long); Weight: 47 lbs (21.3 kgs); Storage:Accepts up to twelve 3.5” SATA II, SATA III, or SAS drives; Interfaces: Three Gigabit iSCSI and one Gigabit Ethernet for management; Drobo Dashboard Application (recommended): Microsoft® Windows® Operating Systems,Apple® Macintosh® OS-X v10.5+;File system support: NTFS, HFS+, and EXT3.

  • Page 36: Battery Disposal

    YourDrobo, DroboPro, DroboElite, Drobo FS, DroboPro FS, B800i, B800fs, B1200i, Drobo 5D, Drobo 5N, and Drobo Mini have internal batteries that preserve settings when the unit is off. Do not attempt to change the battery. Only a Drobo, Inc. certified technician can change the battery.
  • Page 37 To register your product or to obtain warranty service, call or submit an online request to Drobo Support. Detailed instructions on how to contact Drobo Support and register your product are located at: http://www.drobo.com/support/contact-support.php.
  • Page 38 This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place. Drobo, the warrantor under this Limited Warranty, is identified at the end of this document according to the country or region in which the product purchase took place.
  • Page 39 Product by standard ground shipping. In the event the Product is to be repaired or replaced, if You choose to provide Your credit card information to Drobo at the time You are issued an RMA, Drobo will Advance Ship to You a replacement Product, and You agree to promptly return Your Product at issue within seven (7) days of issuance of the RMA number.
  • Page 40 2. If you have an enquiry or you wish to claim under this Limited Warranty, please contact: Drobo Technical Support online at: http://www.drobo.com/support/contact-support.php) or via: Drobo Warranty Returns c/o Drobo Technical Support 2460 North First St. San Jose, CA 95131 USA...
  • Page 41 Drobo; (e) to damage caused by service (including upgrades and expansions) performed by a party other than an authorized representative of Drobo or a Drobo Authorized Reseller; (f) to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Drobo;...
  • Page 42 Product Replacement: No Product may be returned directly to Drobo without first contacting Drobo for a RMA number. You can contact us to request an RMA number by contacting technical support. Telephone numbers and details how to submit a request online are at http://www.drobo.com/support/contact-support.php.
  • Page 43 Drobo will Advance Ship to You a replacement Product, and You agree to promptly return Your Product at issue within seven (7) days of issuance of the RMA number. In the event Drobo does not receive the Product for which You were issued an RMA within such seven (7) days, Your credit card will be charged the manufacturer's suggested retail price of the replacement Product.

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