Troubleshooting - Primo Water 900161 User Manual

TROUBLESHOOTING

Dispenser does not operate.
• Make sure the power cord is properly connected to a working outlet.
Water is leaking.
• Bottle may have a leak. Remove bottle and replace with new bottle.
• If leak remains, remove bottle and call 866-429-7566 for assistance.
No water is coming from the taps.
• Make sure the bottle is not empty. If so replace it.
Make sure to push the water controls in fully.
•
Cold water is not cold.
• It takes up to one hour after setup to dispense cold water.
• Make sure the back of the dispenser is at least 4 inches from a wall and there is
free airflow on all 4 sides of the dispenser.
Make sure tank is not overfilled due to a bottle leak. Dispense water until bubbles
•
appear in bottle.
Hot water is not hot.
It takes 15-20 minutes after setup to dispense hot water.
•
• Make sure the power cord is properly connected to a working outlet.
Make sure energy saving switch is ON.
•
Dispenser is noisy.
Make sure dispenser is positioned on a level surface.
•
Water tastes bad.
• Drain water from reservoirs and replace bottle with a fresh one.
Clean dispenser per Proper Care & Cleaning instructions.
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Model # 900161: Page 11