trouBleshootIng
Symptom
No sound (Power button
LED is not illuminated)
No sound (Power button
LED glows amber.)
No sound (Power button
LED glows white.)
Sound crackles, hisses or
is distorted
Loud hum or buzzing
The Bluetooth-enabled device
does not pair with Soundfly
BT
4
poSSible problem
Faulty AC connection
Soundfly BT is in Standby mode.
The Bluetooth-enabled device is out
of range of Soundfly BT
Soundfly BT is not paired with a
Bluetooth-enabled device.
The Bluetooth-enabled device is
overloading Soundfly BT.
There is a ground loop with the AC
wiring.
Soundfly BT is not in pairing mode.
Bluetooth-enabled device's battery
is low.
The device is not compatible with
Soundfly BT.
Solution
Make sure that Soundfly BT is
plugged into a working AC outlet.
Touch the Power button.
Move the device closer to Soundfly
BT.
Pair Soundfly BT with a Bluetooth-
enabled device. See Pair Soundfly
BT with Your Bluetooth Device, on
page 3.
• Turn down the volume on the
Bluetooth-enabled device.
• Set the EQ on the device to "Off".
• Unplug Soundfly BT and plug it into
a different AC outlet.
Touch the Pairing button on Soundfly
BT.
Recharge the device's battery
following the instructions in its user
manual.
Verify compatibility with the device's
manufacturer.
note
The Power button LED glows
white or amber when the unit is
receiving AC power.
The Power button LED glows
white when the unit is on.
Soundfly BT's operational range is
approximately 33 feet (10m).
The Pairing LED illuminates solid
blue when Soundfly BT is paired
with a Bluetooth-enabled device.
The Pairing LED flashes blue when
Soundfly BT is in the pairing mode.
Need help?
Do you have a question about the Soundfly BT and is the answer not in the manual?
Questions and answers