Other Problems; No Sound Can Be Heard Or The Sound Is Faint - Epson EB-1965 User Manual

Problem Solving
Check
Are the indicators switched off?
Do the indicators turn on and off when the power cord is touched? There is probably a poor contact in the power cord, or the power cord may be defective. Reinsert the power cord. If this
Is the Control Panel Lock set to Full Lock?
Is the correct setting for the remote receiver selected?

Other Problems

No sound can be heard or the sound is faint

Check
Check that the audio/video cable is securely attached to both the
projector and audio source.
Is the projector volume set to the minimum?
Is the volume for the computer or from the image source set to the
minimum?
Is A/V Mute active?
Is the audio cable's specification "No resistance"?
Is it connected with an HDMI cable?
The power cord is not connected correctly or power is not being supplied.
Disconnect and then reconnect the power cord.
s "From Installation to Projection" p.33
Check that your electrical outlet or power source is functioning correctly.
does not solve the problem, stop using the projector, disconnect the power cord from the electrical outlet, and contact
your local dealer or the nearest address provided in the Epson Projector Contact List.
Epson Projector Contact List
s
Press the [t] button on the remote control. If you do not want to use Control Panel Lock, change the setting to Off.
s Settings - Control Panel Lock p.94
Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver p.94
Disconnect the cable from the Audio port, and then reconnect the cable.
Adjust the volume so that sound can be heard.
s Settings - Volume p.94
s "Adjusting the Volume" p.46
Adjust the volume so that sound can be heard.
Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)"
When using a commercially available audio cable, make sure it is labeled "No resistance".
If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Remedy
Remedy
p.58
123