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SOFTWARE UPDATE

This function allows software updates by
inserting a USB memory device with the update
file into the BD STORAGE/SERVICE terminal on
this player.
Regarding how to obtain the software
update file, please call 1-800-BE-SHARP.
CAUTION
Do not remove the USB memory device or unplug
the AC cord while the software is being updated.
1
Insert the USB memory device
with the update file into the BD
STORAGE/SERVICE terminal on
rear of this player.
2
Press SETUP to display the SETUP
MENU screen.
3
Press a/b/c/d to select
"SETTINGS", then press ENTER.
4
Press a/b to select "SOFTWARE
UPDATE", then ENTER.
If you already set the password, go to
step 6.
AUDIO VIDEO SETTINGS
QUICK START
AUTO POWER OFF
AQUOS LINK
PLAYBACK SETTING
FRONT DISPLAY/LED
VERSION
USB MEMORY MANAGEMENT
SOFTWARE UPDATE
SYSTEM RESET
5
Enter the 4-digit number using 0-9.
ENTER 4-DIGIT PASSWORD
6
Press ENTER to start checking data
in the USB memory device.
INSERT USB MEMORY DEVICE CONTAINING
THE SOFTWARE UPDATE FILE.
OK
SETTINGS
7
During the data checking,
"Checking" blinks.
NOW CHECKING THE DATA IN USB MEMORY DEVICE.
CHECKING
The current version of this unit software
and the version of the update file on the
USB memory device are displayed. To
update this player software with update
file, select "YES", and press ENTER.
SOFTWARE UPDATE FILE IS DETECTED
IN THE USB MEMORY DEVICE.
START UPDATE?
CURRENT VERSION
**1234567
UPDATE VERSION
**1234567
YES
If the USB memory device is not
properly installed or the correct update
file cannot be found on the USB
memory device, an error message is
displayed.
Check the file on the USB memory
device, and then reinsert the USB
memory device correctly.
SOFTWARE UPDATE FILE IS NOT DETECTED
IN THE USB MEMORY DEVICE.
CONFIRM THAT YOU HAVE TRANSFERRED THE FILE
TO THE USB MEMORY DEVICE AND RETRY SOFTWARE UPDATE.
OK
THERE IS MORE THAN ONE SOFTWARE FILE
IN THE USB MEMORY DEVICE.
CONFIRM THAT ONLY THE SOFTWARE UPDATE FILE IS
IN THE USB MEMORY DEVICE.
OK
NO
39

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Do you have a question about the BD-HP21U and is the answer not in the manual?

Questions and answers

Chase Hunter
April 6, 2025

player won't play disc nor will the tray open

1 comments:
Mr. Anderson
April 6, 2025

The Sharp BD-HP21U player may not play discs or open the tray due to one or more of the following reasons:

1. The disc is incompatible, non-standard, scratched, or loaded upside down. This can trigger error messages like "CANNOT PLAY" or "INCOMPATIBLE DISC," and the tray may pop out automatically.
2. There may be a need to reset the player. Holding the power button until the screen says "reset," then releasing it and restarting the player after one minute, may help resolve some issues.
3. If the disc is read but nothing happens (e.g., blank screen), the issue may be related to the firmware or disc compatibility.

Try checking the disc, resetting the player, and ensuring firmware is up to date.

This answer is automatically generated

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