Matrox Millennium G550 User Manual
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Matrox Millennium G550 User Manual

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Matrox Millennium G550
User Guide
10776-301-0205
2011.04.20

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Summary of Contents for Matrox Millennium G550

  • Page 1 Matrox Millennium G550 User Guide 10776-301-0205 2011.04.20...

  • Page 2: Hardware Installation

    Hardware installation This section describes how to install your Matrox card. If your Matrox graphics card is already installed in your computer, skip to “Connection setup”, page 6. For information specific to your computer, like how to remove its cover, see your system manual.
  • Page 3 Most computers have different types of AGP slot expansion slots. Choose an AGP, PCI, or PCI Express (PCIe) slot, depending on the type (×16) of Matrox card you have. If you have a PCI Express slots (×1) card, your card supports both 64-bit and 32-bit PCI slots.
  • Page 4 Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (see “Connection setup”, page 6). After connecting, restart your computer and install your Matrox software (see “Software installation”, page...

  • Page 5: Replacing Brackets On A Low-Profile Graphics Card

    Replacing brackets on a low-profile graphics card Most Matrox low-profile graphics cards ship with ATX brackets compatible with most systems. The following explains how to change brackets on your Matrox product. Remove the current bracket from your Matrox graphics card...

  • Page 6: Connection Setup

    Some monitors with DVI connectors support both digital and analog input. If you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation.
  • Page 7 If you have a DVI/HD-15 graphics card If your Matrox card has a DVI and an HD-15 Monitor connector (HD-15) connector, you can connect up to two HD-15 monitors directly to your card. connector You can use the HD-15 connector on your card to connect an analog monitor.
  • Page 8 If you have a single-DVI graphics card If your Matrox card only has a DVI Monitor connector, you can connect one monitor connector (DVI) directly to your card or up to two monitors connector using a dual-monitor cable. You can connect a monitor with a DVI connector directly to your card.
  • Page 9 (a cable with Digital dual- DVI connectors), you can connect analog monitor cable and digital monitors. Attach your Matrox dual-monitor cable to the connector on the bracket of your Matrox card. If your monitor has a DVI connector, connect it directly to the main DVI connector ( ) of your dual-monitor cable.
  • Page 10 Which connector the software uses for your main display depends on your connection setup. If your Matrox card has a DVI and an HD-15 connector, there are 3 conditions that determine which connector is used for your main display: If a digital monitor is connected, the DVI connector is used for your main display.

  • Page 11: Software Installation

    Software installation Note: This guide has references that are specific to the Matrox installation CD-ROM. If your Matrox product wasn’t packaged by Matrox (for example, if it was included with your computer), your product may not include this CD-ROM. If you don’t have this CD-ROM, certain references in this guide may not reflect the software you have.

  • Page 12: Display Setup

    Windows 2000/XP – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software.

  • Page 13: Dualhead Multi-Display Setup

    DualHead Multi-Display setup With your Matrox graphics card, you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox DualHead Multi-Display feature. To use this feature: When you first restart your computer, you’ll be prompted to enable the DualHead Multi-Display feature.

  • Page 14: Turn Off Computer

    You can use the TV output adapter to connect a TV or video recorder to view or record the secondary display of your Matrox graphics card. If a TV output adapter wasn’t included with your Matrox product, you can purchase it separately (see http://shopmatrox.com).

  • Page 15: Connect Video Output

    ). To match labels, see the documentation for your video devices. † If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.

  • Page 16: Connect Audio Output

    Software setup If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, page 14.)
  • Page 17 America and Japan, among other places. The PAL standard is used in most of Western Europe and in China, among other places. If an incorrect TV standard is selected in Matrox software, the output from your computer may not appear or record properly on your TV or your video recorder. To find out what standard your TV or video recorder supports, see its documentation.

  • Page 18: Troubleshooting

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 19 Start PBIOSWin update the BIOS of your Matrox graphics card. For more information on how to use this program, see the Readme file in the Sysutils folder. Turn off your computer, remove the other graphics card, then plug your monitor into your Matrox graphics card.
  • Page 20 If display problems occur after the startup screen of your operating system, your software monitor settings may be incorrect. Solution Make sure correct software monitor setings are selected. If your primary display is still usable, see “Monitor setup”, page 12. Otherwise, see the next troubleshooting item. 20 Matrox Graphics Card – User Guide...
  • Page 21 (blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.

  • Page 22: Graphics - Extra Troubleshooting

    . (* Depending on your version and configuration of Windows, Change/Remove this part of the step may not be necessary.) After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP –...
  • Page 23 BNC connectors. Solution If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors. BNC connectors HD-15 connector Matrox Graphics Card – User Guide 23...
  • Page 24 Cause Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card or may have given one used by another device in your computer. This may be because your computer’s “Plug-and-Play”...
  • Page 25 (program uses Microsoft DirectX interface) Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed:...
  • Page 26 An update may be available for the program you’re using. This update may fix problems this program has with multi-display systems. For more information, contact the software distributor for the program you’re using. 26 Matrox Graphics Card – User Guide...
  • Page 27 Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Web site (www.matrox.com/graphics). Make sure that the display driver supports all Matrox products in your computer.
  • Page 28 Note: A unified Matrox display driver may not be available for all the models of Matrox graphics cards installed in your computer (especially for older models). Under Windows 2000/XP, you can use more than one display driver in this case.
  • Page 29 Effects Disable one or more features. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/graphics). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
  • Page 30 . (If you click the program window goes back to its previous Maximize Restore position. To fix this problem, see the other solutions.) Solution Manually move the program window or dialog box: Press [Alt]+[Space]. 30 Matrox Graphics Card – User Guide...
  • Page 31 Open program windows in display Use CenterPOPUP Center dialog boxes Choose where you want the program window or dialog box to appear. For more information, see Matrox PowerDesk help. Problem Display on digital monitor appears blurry or uses only a portion of the screen Cause You may be using a lower display resolution than what your digital monitor supports.
  • Page 32 IDE ATA/ATAPI controllers name of the appropriate controller. Change each setting to “ ”. Transfer Mode DMA if available Click to accept the changes. Cause Too many programs may be running (using up computer resources). 32 Matrox Graphics Card – User Guide...
  • Page 33 Try lowering your display settings. We recommend a 1024 × 768 or lower display resolution with a 16-bit color palette. Cause Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your computer (for example, a network card). Solution Try moving the PCI card to another PCI slot in your computer.
  • Page 34 Cause Your TV or video recorder may not be properly set up. Solution If a TV is connected to your Matrox graphics card and the TV has a switch, set it TV/VIDEO . For more information, see your TV manual.
  • Page 35 Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a switch, set it to . For more information, see your video recorder manual. TUNER/LINE LINE Cause Matrox software may not be set up for TV output. Particularly, the TV standard selected may not be correct.
  • Page 36 Can’t record video with a video recorder Cause The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.)
  • Page 37 Windows, this part of the step may not be necessary.) Enable the “ ” check box. Place volume icon in the taskbar Click Double-click the speaker icon on the taskbar. Click Options Properties Matrox Graphics Card – User Guide 37...

  • Page 38: More Information

    We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product and in the Matrox CD-ROM Readme file. Also, check the Matrox Web site (www.matrox.com/graphics) for the latest Matrox software, technical support, and product information.

  • Page 39: Display Information

    1152 × 864, or 1600 × 1200 and higher display resolutions. To use these resolutions, or higher refresh rates than those reported by the monitor, you can use the Matrox monitor selection method. To use Matrox monitor settings with Windows 2000/XP , “Monitor setup”, page...

  • Page 40: Supported Vesa Modes

    “Display setup”, page Supported VESA modes (main display) In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors...

  • Page 41: Hardware Information

    Form factor ATX or low-profile Low-profile ATX or low-profile * For Matrox products with a single connector, DualHead is supported with a dual-monitor cable (see “Connection setup”, page † See “TV output”, page Environmental specifications Minimum/maximum ambient operating temperatures: 0 to 55º C Minimum/maximum storage temperature: -40 to 75º...

  • Page 42: Digital Monitor Information

    * While using 2 digital monitors at the same time, certain limitations may apply. For more information, see page Maximum card dimensions for ATX cards (AGP version) ≤ 0.75 in. / ≤ 1.91 cm 6.6 in. / 16.77 cm 3.15 in. / 8.00 cm 0.36 in / 0.91 cm 42 Matrox Graphics Card – User Guide...
  • Page 43 Maximum card dimensions for low-profile cards (AGP version) ≤ 0.75 in. / ≤ 1.91 cm 6.6 in. / 16.77 cm 2.54 in. / 6.45 cm 0.36 in / 0.91 cm Matrox Graphics Card – User Guide 43...
  • Page 44 Maximum card dimensions for ATX cards (PCIe version) ≤ 0.75 in. / ≤ 1.91 cm 4.35 in. / 11.05 cm 3.577 in. / 9.09 cm 0.331 in / 0.84 cm 44 Matrox Graphics Card – User Guide...
  • Page 45 Maximum card dimensions for low-profile cards (PCIe version) ≤ 0.75 in. / ≤ 1.91 cm 6.35 in. / 16.13 cm 0.36 in / 0.91 cm 2.712 in. / 6.89 cm Matrox Graphics Card – User Guide 45...

  • Page 46: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 47: Driver And Software Download

    Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, and system utilities available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers).

  • Page 48: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 49 VESA Display – Information Modes Primary PCI Express – Setup Warning Plug-and-Play DualHead PowerDesk Warranty Property sheets Web, Matrox Expansion slots Registration Hardware Acceleration Software – Information Download – Installation Installation Sound output Matrox Graphics Card – User Guide 49...
  • Page 50 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 51 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 52 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 53 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 54 Copyright © 2011 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 55 Matrox TV-output Release Note /10945-401-0100 2008.01.28 These notes contain important information about your Matrox graphics card. Due to the last-minute nature of these notes, they’re in English only. We apologize for the inconvenience. Remark for the Matrox TV-output adapter WARNING:...
  • Page 56 (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 57 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 58 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

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