Do you have a question about the SMH10 and is the answer not in the manual?
Questions and answers
Philip George Howard
March 12, 2025
Sena is fully charged but will not come On once install in the mounting bracket.
1 comments:
Mr. Anderson
March 12, 2025
The Sena SMH10 may not turn on after being fully charged and installed in the mounting bracket due to a possible battery or charging issue. The user mentioned that the unit was working fine for six years but suddenly stopped turning on. Normally, when charging, a red indicator light should appear, but in this case, it only flashes blue briefly. This suggests that the battery may no longer hold a charge, the charging port or cable may be faulty, or there could be an internal hardware failure. Checking the battery connection, trying a different USB cable, or performing a reset may help diagnose the issue.
Page 2
Sena. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod ® touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or...
6.4 Bluetooth GPS Navigation Pairing................... 13 19. RESET TO FACTORY DEFAULT SETTINGS ................. 31 6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter ........15 20. FAULT RESET ......................... 31 7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE ......16 21.
• Multipoint Bluetooth pairing for 2 mobile phones The SMH10 is compliant with the Bluetooth 3.0 supporting the following • Stereo music by 3.5mm audio cable profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio • Firmware upgradeable Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).
SMH10 SMH10 SMH10 • Clamp Unit 2. PACKAGE CONTENTS - Speaker-Microphone Clamp Unit - Basic Kit (SMH10-10/SMH10D-10) • Headset Main Unit Speakers DC Power Charging & Firmware Upgrade Port Phone Button • Answer and end a mobile phone call • Redial last number...
3. INSTALLING THE SMH10 ON YOUR HELMET • USB Power & Data Cable • Cigarette Charger To securely install the SMH10 on the helmet, please follow the procedure. 1. Loosen the two screws on the back plate of the speaker- •...
Page 7
SMH10 2. Please adjust the direction of the microphone so that the fin side In the case of the wired microphone also included in the “Universal of the microphone is facing outward; away from your lips. You can Microphone Kit”, attach the enclosed velcro pad for wired easily recognize it by touching the fin with your fingers.
Page 8
You may have to do this to charge up or to carry the headset main unit. Sena recommends the clamp unit over the glued surface mounting adapter. Even though the glued surface mounting adapter is provided for convenience, Sena does not assume...
SMH10 4.4 Low Battery Warning 4. POWERING ON/OFF AND CHARGING When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a voice prompt saying “Low battery”. To power on and off the headset, you don’t need to press and hold 4.5 Checking the Battery Level...
Bluetooth stereo device. 6.1 Mobile Phone Pairing 1. Turn on the SMH10 and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps. You will hear a voice prompt saying “Phone pairing”.
4. The mobile phone confirms that pairing has completed and the 5. The mobile phone confirms that pairing has completed and the SMH10 is ready to use. You will hear a voice prompt from the SMH10 is ready to use. You will hear a voice prompt from the SMH10 saying “Your headset is paired”.
2. If Bluetooth connection between the headset and a media player is 3. Search for Bluetooth devices on the GPS navigation screen. disconnected, press the Jog Dial for 1 second to recover the Bluetooth Select the Sena SMH10 in the list of the devices detected on the connection and play. GPS.
Page 13
GPS to the SMH10 by following the simple procedures in “6.1 Mobile systems don’t have this feature. Phone Pairing”. When you do this, the SMH10 thinks the GPS is a mobile phone so you can no longer pair your mobile phone to the...
If you pair the SMH10 with a SR10 by multipoint a radar detector could be connected to the SR10 by wire. The GPS pairing, the SMH10 is able to have two HFP devices at the same voice instruction or the radar detector alarm is also heard in the time: mobile phone and Sena SR10.
Mobile Phone Connection Pairing A2DP instruction is for advanced users who want to pair the SMH10 to their smartphones only with one selective profile: A2DP stereo for music or HFP for phone call. Wired If you have previously paired a mobile phone to the SMH10, you...
Bluetooth intercom conversation. 1. Turn on the headset and press the Phone Button for 5 seconds 1. Turn on the two SMH10 headsets (A and B) that you would like to until the LED flashes red and blue alternately and you hear pair with each other.
Note: The SMH5 cannot participate in three-way or four-way conference intercom with the SMH10 or the SPH10. The SMH5 has a limited capability of having two-way intercom with each other or with other Sena headsets such as the SMH10 and the SPH10.
3. You can enable the feature or execute the command by tapping 9.1 Enabling/Disabling Voice Activated Phone Answering the Phone Button, or disable the feature by tapping the Jog Dial. 4. If any button is not pressed within 10 seconds, the SMH10 will exit Voice Prompt “VOX phone”...
20 seconds of Dial or the Phone Button to answer an incoming call. silence. After turning SMH10 off and on, you can start intercom by voice again. 9.2 Enabling/Disabling Voice Activated Intercom 9.3 Enabling/Disabling Voice Prompts...
SMH10 To delete all Bluetooth pairing information of the SMH10, rotate the 10. FUNCTION PRIORITY Jog Dial until you hear a voice prompt, “Delete all pairings”, and tap the Phone Button to confirm. Taping the Jog Dial is not available for this setting.
Bluetooth wireless stereo. 11.1 By Stereo Audio Cable Plug your stereo MP3 player directly to the SMH10 by using the enclosed 3.5mm stereo audio jack cable. To adjust the volume, rotate the Jog Dial on the headset. You may adjust the volume on the MP3 player also.
SMH10 3. To track forward or track back, rotate while pressing the Jog Dial 12. MOBILE PHONE CALL MAKING AND ANSWERING clockwise or counter clockwise. 1. When you have an incoming call, simply tap the Phone Button or the Jog Dial to answer the call.
SMH10 must be available on the mobile phone. Refer to your mobile 13. TWO-WAY INTERCOM phone manual for further instruction. - To redial the last number, double tap the Phone Button in stand- by mode. You will hear a voice prompt saying “Last number 13.1 Start and End Two-way Intercom...
13.3 Intercom and GPS 1. When you have an incoming mobile phone call during an intercom If you pair a Bluetooth GPS to the SMH10 as described in 6.3 of conversation, you will hear a ring tone. You can choose whether...
Connection and SMH10 Bluetooth intercom simultaneously by using the Sena SR10, a Bluetooth Two-way Radio Adapter, along with the SMH10. Incoming audio from the two-way radio is not interrupting an intercom conversation but is heard in background. This is useful when you...
14.1 Start Three-way Intercom You (A) can have a three-way conference intercom with two other SMH10 friends (B & C) by establishing two intercom connections at the same time. While a three-way conference intercom is in First Friend...
2. Tap or double tap the Jog Dial to disconnect intercom connection with one of the two intercom friends accordingly. For example, by 4. Now you (A) and two SMH10 intercom friends (B & C) are having a single tapping the Jog Dial, you can just terminate the intercom three-way conference intercom.
15.1 Start Four-way Intercom 1. Press the Jog Dial for 1 second until you hear a beep to You can have four-way conference intercom with three other SMH10 terminate four-way conference intercom. It terminates the intercom users by adding one more intercom participant to the three-way connections between you (A), and your intercom friends (B), (C) intercom.
In this case, the SMH10 automatically tries to Start Tap Jog Dial while having a mobile phone call reconnect the intercom every 8 seconds and you will hear high tone double beeps until the intercom is reestablished.
20. FAULT RESET 1. To restore the SMH10 to factory default settings, press and hold When the SMH10 is not working properly or is in faulty status for any the Phone Button for 12 seconds until the LED shows solid red reason, you may reset by pushing the pin-hole reset button at the and you hear double beeps.
22. CASE STUDY • iPhone for mobile phone call and stereo music streaming • Zumo 660/665 for GPS voice instruction • SMH10 for two-way intercom Case 1 • iPhone for mobile phone call and stereo music streaming • Zumo 550 or Zumo 220 for GPS voice instruction •...
Page 32
• Feature phone for mobile phone call • Zumo 660/665 for GPS voice instruction and stereo music • iPod Touch for stereo music streaming streaming • Two other SMH10s for three-way conference intercom • SMH10 for two-way intercom Zumo 660/665 Feature Phone Mobile Call Music Mobile Pairing: 6.1...
Page 33
• iPhone for mobile phone call • iPhone for mobile phone call and stereo music streaming • iPod Touch for stereo music streaming • Sena SR10 for two-way radio, GPS voice instruction, and radar ® • TomTom Rider2 for GPS voice instruction detector alarm •...
SMH10 23. OPERATION QUICK REFERENCE Button Description Duration Beep Button Description Duration Beep Ascending Double tone Power-on 1 sec Solid blue 5 sec Red flashing beeps beeps Phone Button Intercom pairing + Jog Dial Descending Jog Dial of any one of the two headsets...
MAINTENANCE AND CARE The product has an internal, non-removable, rechargeable battery. The SMH10 should be treated with care and the following suggestions Do not attempt to remove the battery from the device as you may will help you protect your warranty coverage.
SMH10 DISPOSAL CERTIFICATION AND SAFETY APPROVALS The crossed-out wheel bin symbol on the product, FCC Compliance Statement literature, or packaging reminds you that all electrical This device complies with part 15 of the FCC Rules. Operation is and electronic products, batteries, and accumulators...
® CE Declaration of Conformity SIG, Inc. and any use of such marks by Sena is under license. Other This product is CE marked according to the provisions of the R&TTE trademarks and trade names are those of their respective owners Directive (99/5/EC).
(including attorney’s fees) and the right to sue. Please read the following carefully before using the holding Sena harmless for any bodily injuries, harm or death as well device. If you do not accept all terms of this agreement, you should as losses or damages in goods, to any Vehicles including your own, immediately return the product for a full refund.
This warranty is limited to the repair and/or replacement, at Sena’s or total paralysis, death or other ailments that could cause serious discretion, of defective or non-conforming Product, and Sena shall disability;...
Sena. OR THE PERFORMANCE, USE OR INABILITY TO USE THE SAME, EVEN IF SENA OR ITS DEALER HAS BEEN ADVISED OF THE Limited warranty service may be obtained by delivering the Product POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL SENA OR...
SMH10 WARNING Sena informs that using this device in public traffic may not be authorized by the law. Please check your local law and use this device only out of public traffic such as private properties or closed circuits. If the simultaneous use of both ear speakers while riding a motorcycle is prohibited by your local law, please use only a single ear speaker while riding.
Page 42
3.1.1 www.senabluetooth.com User's Guide for Firmware v4.2...
Need help?
Do you have a question about the SMH10 and is the answer not in the manual?
Questions and answers
Sena is fully charged but will not come On once install in the mounting bracket.
The Sena SMH10 may not turn on after being fully charged and installed in the mounting bracket due to a possible battery or charging issue. The user mentioned that the unit was working fine for six years but suddenly stopped turning on. Normally, when charging, a red indicator light should appear, but in this case, it only flashes blue briefly. This suggests that the battery may no longer hold a charge, the charging port or cable may be faulty, or there could be an internal hardware failure. Checking the battery connection, trying a different USB cable, or performing a reset may help diagnose the issue.
This answer is automatically generated