Schlage BE365 User Manual
Keypad locks
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Also See for BE365:
- User manual ,
- Programming/operating manual (12 pages) ,
- Installation instructions manual (9 pages)
Table of Contents
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23780042
Keypad Deadbolt
Contents
Keypad Deadbolt (BE365) .................................... 2
Lock Parts........................................................2
Standard Operation .........................................2
Replacing the Battery ......................................3
Emergency Key Override ..................................3
Emergency Lock Override ................................3
Keypad Lock (FE575 and FE595) ..........................4
Lock Parts........................................................4
Standard Operation .........................................4
Emergency Key Override ..................................5
Replacing the Battery ......................................5
Restore Factory Settings ...................................... 6
Troubleshooting .................................................... 6
Glossary ................................................................. 7
My Codes ............................................................... 8
Keypad Locks
User Guide
(BE365)
Keypad Lock
(FE575, FE595)
Need Help?
Visit our web site for videos, FAQs and more. Please
contact Customer Service before returning the lock.
keypad.schlage.com
Calling From:
U.S.A.: (888) 805-9837
Canada: (800) 997-4734
Mexico: 018005067866
©2011 Schlage Lock Company
23780042 Rev. 01/11-a
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Table of Contents
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Summary of Contents for Schlage BE365
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Page 1: Table Of Contents
Keypad Deadbolt Keypad Lock (BE365) (FE575, FE595) Contents Need Help? Keypad Deadbolt (BE365) ........2 Visit our web site for videos, FAQs and more. Please contact Customer Service before returning the lock. Lock Parts............2 Standard Operation .........2 keypad.schlage.com Replacing the Battery ........3 Calling From: Emergency Key Override ........3... -
Page 2: Keypad Deadbolt (Be365)
Emergency Key Override on page 3. Inside Thumbturn • Used to lock or unlock the lock. Standard Operation If lighting is low, press the Schlage button to illuminate the keypad before beginning. Locking Unlocking 1. Press the Schlage 2. Rotate the thumbturn 1. -
Page 3: Replacing The Battery
Replacing the Battery 2. Replace the battery. 3. Re-tuck wires so they will not be 1. Remove the inside cover. crimped. Replace the cover. Emergency Key Override Emergency Key Override can be used to gain access when the battery is completely dead, when no valid User Code is known or when Emergency Lock Override is engaged. -
Page 4: Keypad Lock (Fe575 And Fe595)
• FE595 ONLY: Used to put the lock in a locked or unlocked state. FE595 FE575 Standard Operation If lighting is low, press the Schlage button to illuminate the keypad before beginning. Temporary Unlocking Setting to Unlocked State (FE595 Only) 1. Enter a User Code 2. Rotate the lever to 1. -
Page 5: Emergency Key Override
Emergency Key Override Emergency Key Override can be used when the battery is completely dead, or when no valid User Code is known. 2. Rotate key 270° to unlock. 3. Rotate knob/lever to open 1. Insert key. door.* * Rotate the key back to starting position to relock. The key cannot be removed from the cylinder while the lock is unlocked. See Replacing the Battery on page 5 or Restore Factory Settings on page 6 for more information. -
Page 6: Restore Factory Settings
All existing User Codes and current Programming Code will be erased. Customer Service cannot retrieve lost default codes! Do not restore factory settings unless you can locate the default codes. 1. Disconnect the battery. For BE365, see page 3. For FE575 and FE595, see page 5. 2. Press and release 3. -
Page 7: Glossary
Keypad Locks Programming Guide. Turn Lock Feature When enabled, the Keypad Deadbolt (BE365) can be locked from the outside by pressing the Schlage button and then rotating the thumbturn. When disabled, a User Code must be entered before rotating the thumbturn. The Turn Lock feature is enabled by default. -
Page 8: My Codes
My Codes Use these tables to record programming and User Codes that you program into the lock. For programming instructions and default codes, see the Keypad Locks Programming Guide. Use a pencil to enter the codes in the boxes so you can easily change them later. Programming Code Date Programming Code...
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Do you have a question about the BE365 and is the answer not in the manual?
Questions and answers
opening does not activate mechanism
The Schlage BE365 keypad deadbolt may not activate the mechanism when opening due to the motor getting stuck or not fully engaging the locking mechanism. This issue can occur even after entering the correct code, causing the thumb turn to spin freely instead of retracting the bolt. Potential causes include mechanical wear over time, improper installation, or internal component failure. While changing the batteries is a common troubleshooting step, it may not resolve the issue if the internal mechanism is faulty. Disassembling and inspecting the lock for misalignment or worn parts may help identify and fix the problem.
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@Mr. Anderson I’ve got a similar issue. Lock is a few years old, thought it was the battery but didn’t solve the problem. Tried new battery, verified alignment, verified lock bypass and no obvious worn parts. Hate to buy a new one.
There was no warrenty info in the package from Amazon, what is it?
The Schlage BE365 comes with a manufacturer warranty, as mentioned in the provided context. However, specific details about the warranty terms are not included.
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The thumbturn slides off of the bolt when turning to open. At least the TT catches but sounds like it slips off.
The Schlage BE365 keypad deadbolt's thumbturn may slide off the bolt when turning to open due to a mechanical issue where the lock does not fully engage. This can happen intermittently, as described, where the mechanism sometimes works correctly but often leaves the thumbturn spinning freely. Possible causes include internal misalignment, worn components, or a malfunctioning engagement mechanism. Replacing the batteries did not resolve the issue, suggesting a deeper mechanical fault. If the problem persists, disassembling and inspecting the lock for worn or misaligned parts or contacting Schlage for support may be necessary.
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Is the thumbturn supposed to just spin when not in use?
No, the thumbturn on the Schlage BE365 should not spin freely when the lock is functioning correctly. If it does, it may indicate a mechanical issue, such as a problem with the solenoid or internal gears.
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@Mr. Anderson Thank you! Is it something we missed during the installation? Or, needs to be returned?
Lock is stuck in the locked position, won't unlock with code or key. ow do I fix this?
To fix a Schlage BE365 lock that is stuck in the locked position and won’t unlock with the code or key:
1. Check for Vacation Mode: If the lock is in vacation mode, it won’t respond to user codes. Turn off vacation mode to restore normal operation.
2. Check Installation: If you can unlock the deadbolt by simply pressing the Schlage button without entering a code, the lock is installed incorrectly. Reinstall the lock and ensure the cam and bolt positions are correct.
3. Check for Malfunction: If the lock flashes green after entering the code but does not unlock, or the outside thumbturn does not spin freely, the lock may be malfunctioning. In this case, contact Schlage Customer Service.
If none of these steps work and you don’t have the key or programming code, you may need to replace the lock or seek professional help.
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What is the Schlage support phone number? How do I take advantage of the warranty?
The Schlage BE365 support phone number is (888) 805-9837. The warranty ensures longevity and dependability, backed by Schlage's expertise. For warranty use, contact Schlage customer service.
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Be365 how many user code can be put in
Up to 19 user codes can be programmed into the Schlage BE365.
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How do I reset my personal codes after changing battery on BE365
To reset personal codes on a Schlage BE365 after changing the battery, follow these steps to restore factory settings:
1. Locate the default codes: Before starting, find the default programming code and user codes on the front of the Keypad Locks Programming Guide or the back of the keypad. These will be needed after the reset.
2. Disconnect the battery.
3. Press and release the Schlage button.
4. Reconnect the battery and wait until the Schlage button is no longer lit.
5. Within 10 seconds, press and hold the Schlage button until it lights green and the lock beeps.
This will erase all existing user and programming codes and restore the default codes. You can then reprogram new personal codes using the default programming code.
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