Page 1
2011 Acrylic Spa Owner’s Manual Customer Service 1•800•787•6649 email: support@strong9.com READ AND FOLLOW ALL INSTRUCTIONS Unit is IPX5 Compliant...
Page 2
Congratulations on your purchase of a spa manufactured by Strong Spas™. Your new spa will bring you years of enjoyment and relaxation. Please take the time to familiarize yourself with the safety precautions, and operational procedures, as well as the routine water maintenance and cleaning so that your spa will provide a healthy environment for all your bathers.
Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Warning: Children should not use Warning: Do not use drugs or alcohol spas or hot tubs without adult supervi- before or during the use of a spa or sion.
Important Safety Instructions and Warnings READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. Warning: Prolonged immersion in a HYPERTHERMIA spa or hot tub may be injurious to your Hyperthermia occurs when the inter- health.
Prepare for Your New Spa Prepare for Your New Spa IMPORTANT: Strong™ Spas Warranty is void if the spa is moved to any location that is not the Most cities and counties require permits for exte- original ‘Ship To’ address. rior construction and electrical circuits.
Prepare for Your New Spa 240 Volt Electrical ranty and may result in serious injury. • When installed in the United States, the electrical Installation wiring of this spa must meet the requirements of National Electric Code,ANSI/NFPA 70-2008 and (North America 60hZ) any applicable local, state, and federal codes.
Prepare for Your New Spa Identifying the Spa’s Electrical Components Locate Electrical Pack Part Number and Model Number Locate Dip Switch Panel Balboa Pack Usage Description GFCI Wire(s) Model No. and Part No. and Settings Required Required Model No. VS501Z 1 pump spa 240V #6 AWG...
Prepare for Your New Spa GFCI Wiring Diagram (North America 240V 60hZ) WARNING: House Breaker Box The electrical circuit must be installed by an electrical contractor and approved by a local building or electri- OFF OFF OFF OFF OFF cal inspector. Failure to comply with state and local codes may result in fire or personal injury and will be the sole responsibil- ity of the spa owner.
Prepare for Your New Spa GFCI Wiring Diagram (European 230V 50hZ) Systems with PCB Rev B Only Note: A residual current device with a tripping current rated not more than 30 mA has to be installed in addition to local requirement. Protective device for power connection must be on all phase conductors based on local requirements.
Prepare for Your New Spa Note: A residual current device with a tripping current rated not more than 30 mA has to be installed in addition to local requirement. Protective device for power connection must be on all phase conductors based on local requirements. The heater runs on service line L1.
Operate Your Spa Filling and Starting 1. Place spa on an approved surface and have it properly wired by a licensed electrician. 2. Remove exterior spa panels by inserting a flathead screwdriver at bottom edge of panel and prying out. 3.
Operate Your Spa Priming the Pump To remove a large air lock within the pump: 1. Turn off power at the breaker. Sometimes air can become trapped in the pump while filling the spa.You will know this has happened 2. Remove the spa panel closest to the pump. when after you have filled and started the spa, the pump does not function.You will hear the pump op- 3.
Operate Your Spa Topside Control Panels Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized.The second filter cycle begins 12 hours One-Pump Spas later. Filter duration is programmable for 2-(C)on- tinuous per 12 hours.The default filter time is 2 hours.
Page 15
Operate Your Spa The start-up temperature is set at 100°F/37°C. To program, press “Temp” then “Jets”. Press “Temp” The last measured temperature is constantly dis- to adjust. Press “Jets to exit. played on the LCD. Note that the last measured Mode spa temperature displayed is current only when the Mode is changed by pressing the “Temp”...
Page 16
Operate Your Spa Maximum Temperature is set at 104ºF/40ºC the pump never turns off, and 2) In Economy and as required by UL/CSA. Sleep Mode, heating only occurs during the filter Minimum temperature is 80ºF/26ºC. cycle. Jets 1 Freeze Protection Touch the “Jets 1”...
Page 17
Operate Your Spa cycle.After completed, the heater will turn on, heat the pump in Standby Mode (“Drain Mode”). In this the spa and maintain the water temperature in the case, press any other button to exit. System will re- vert to previous mode after 1 hour. Standard mode.
Operate Your Spa Spas with Touchscreen Panel flashing “END TIME” icon.Adjust the time as done above. Press “Mode/Prog” to see the “SET FILTER 2” (PM cycle) and a flashing “START TIME” icon. Proceed as above. Press “Mode/Prog” to see “SET FILTER 2” and a flashing “END TIME”...
Operate Your Spa Control Pack Codes Customer Service 1•800•787•6649 19...
Page 20
Operate Your Spa www.strongpoolsandspas.com...
Page 21
Operate Your Spa Customer Service 1•800•787•6649 21...
Page 22
Operate Your Spa www.strongpoolsandspas.com...
Page 23
Operate Your Spa Pack Reset Instructions VS and GS Models Tools: Phillips head screwdriver, Needle nose pliers (optional) First, turn the power off to the spa by using the breaker disconnect.Then, remove the cover to the pack (electrical control unit inside spa). Locate the board diagram on the inside of the cover, and find J43 Persist- ent Memory.
Operate Your Spa Personalized Settings rotating the diverter knob to the left (counterclock- wise), decreasing the amount of water flow through a section of jets.To increase the amount of water flow through the other section of jets, rotate the Jets handle to the right (clockwise).
Operate Your Spa Lighting Electrical Power Efficiency Underwater Light, LED Points of Light on Spa Shell Your new spa comes equipped with an electric and/or Spa Perimeter (if equipped) heater. Following the directions listed below will en- sure the most efficient operation: Press the Light but- ton on the topside NOTE:This method is only for spa usage under two...
Maintaining Spa Water Quality Testing and Ozone Ozone is a natural purifier. Chemically known as Adjusting Water O3, it is produced from simple oxygen molecules in our atmosphere. Ozone is produced in nature from lightning during electrical storms and from ultravio- let rays from the sun.
Maintaining Spa Water Quality Balancing the Total Alkalinity Decrease the Too alkaline, Total alkalinity (TA) is the measure of the total pH level. causes scaling levels of carbonates, bicarbonates, hydroxides, and other alkaline substances in the water.TA can be considered a pH buffer. It is the measure of the ability of the water to resist changes in pH level.
Maintaining Spa Water Quality Test for: Ideal Range Chemicals to Use Min. < > Max. To Raise To Lower Total Alkalinity 80 ppm < > 120 ppm alkalinity increaser pH decreaser Calcium Hardness 150 ppm < > 200 ppm hardness increaser stain scale inhibitor (liquid or powder) 7.2 <...
Maintaining Spa Water Quality ommend supplies, procedures and maintenance 4. Spray pleats of the filter with a water hose. schedules. 5. Reinstall the filter. Tip: Keep a spare filter to use in the spa while the dirty Shocking the Water filter is being deep cleaned.
Maintenance Schedule Maintenance Schedule Each time you refill the spa • Follow the section Starting with Fresh Water. Prior to each use • Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. Once a week •...
Troubleshooting Water Quality Problems Problem Probable Causes Possible Solutions Water is cloudy • Dirty filter • Clean the filter • Inadequate or improper sanitizing • Run jet pumps and clean filter • Oils, lotions, organic matter • Add sanitizer • Old water •...
Troubleshooting Operations Symptom Possible Cause(s) Possible Solution(s) POWER System does not work Power is turned off Reset spa Control pad and spa No electrical power to spa Turn on or reset the GFCI circuit breaker. equipment do not operate If this does not solve the problem, have a qualified electrician check the electrical service.
Page 33
Troubleshooting Operations Symptom Possible Cause(s) Possible Solution(s) WATER Water is not clean For all water clarity problems, see page 31. High water consumption Very high evaporation due to air valves Shut off air valves and refill as necessary being open Low water stream from the jets Running in FILTER mode - slow speed Select high speed jets Blocked wall suctions or skimmer...
Page 34
Troubleshooting Operations Symptom Possible Cause(s) Possible Solution(s) PuMP(S) Pump runs constantly – will Problem with circuit board Contact customer service not shut off Noisy pump Water level is too low Add water to normal level Blocked wall suctions or skimmer Clean the wall suction/skimmer Damaged or worn-out motor block Contact customer service...
Cleaning and Care Draining Your Spa Vacation Care Your spa should be drained every four to six You can leave your spa unattended for up to two months, and refilled with fresh tap water.The follow- weeks if you follow these instructions. ing is the recommended method for draining your spa.
Cleaning and Care Cleaning Your Spa Warning: Do not use automotive vinyl protectants on spa covers or pillows.These products are generally oil-based and will cause severe water clarity issues that are diffi- Spa Shell cult to correct. Each time you drain your spa, before you refill it you Important! Keep the spa covered when not in use! should clean your spa shell with a low detergent, •...
Cleaning and Care Sound System Feature Removing and Reseating the Pillows (if equipped) You can remove the pillows for cleaning and mainte- nance quickly and easily.This method works for all Several options are available and include marine types of pillows. grade CD players and an iPod docking station.
Winterizing and De-Winterizing Your Spa Winterization Procedure FIGURE 1 Important: Damage caused by improper winterization is not covered under the Strong Spas Warranty. 1. Turn off power at the GFCI circuit breaker before draining or servicing your spa. 2. Remove exterior panels by inserting a flathead screwdriver at the bottom edge of the panel and prying out (Figure 1).
Page 39
Winterizing and De-Winterizing Your Spa FIGURE 10 Important: Damage caused by improper winterization is not covered under the Strong Spas Warranty. If you have any questions, please call Strong Spas FIGURE 6 Technical Support at 1-800-787-6649. You may also wish to contact a professional to perform these services for you.
Register Your Product Product Registration It is important that you register your product as soon as possible. IMPORTANT: Strong™ Spas Warranty is void if the spa is moved to any location that is not the original ‘Ship To’ address. Locating the product serial number The serial number of your spa is located on a metal plate attached to exterior of the spa.
For customer service, please call 1-800-787-6649 or email us at support@strong9.com Strong™ Spas 3204 Point Township Drive, Northumberland, PA 17857 USA READ AND FOLLOW ALL INSTRUCTIONS To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. SAVE THESE INSTRUCTIONS 9 21 11...
Need help?
Do you have a question about the WK01S and is the answer not in the manual?
Questions and answers