General Problems - Miele W 5872 Edition 111 Operating Instructions Manual

Problem solving guide

General problems

Problem
The machine shakes
during the spin cycle.
The laundry has not
been spun properly and
is still wet.
The laundry has not
spun satisfactorily.
The pump makes
strange noises.
Large amounts of
detergent residue remain
in the detergent
dispenser drawer.
Fabric conditioner is not
completely dispensed or
too much water remains
in the compartment.
The display is in a
different language.
When laundry is dry, it
feels hard to the touch.
48
Possible cause
The machine feet are
not level.
The machine detected
an imbalance during
the final spin and
reduced the spin
speed automatically.
The spin speed
selected was too low.
This is not a fault. These noises occur at the end of a
pump sequence as a normal part of the operation.
The water pressure is
too low.
Powder detergent
used with water
softeners can become
sticky.
The siphon tube is not
correctly positioned or
is clogged up.
A different language
has been selected via
the "Language
Too vigorous wash
action.
Not enough detergent
used.
No fabric conditioner
used.
Level the machine (see
"Installation and
connection").
Include both large and
small items in the load as
this will give better
distribution during spinning.
Select a higher spin speed
next time.
– Clean the filter in the
water inlet.
– Select Water plus.
Clean the drawer. Add
washing powder and then
add the water softener.
Clean the siphon (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").
Set the language you want.
The flag symbol will guide
". you.
Programme in gentle action
and more water.
Increase detergent dose to
prevent limescale build-up
in laundry.
Use fabric conditioner in the
last rinse.
Remedy