ADEMCO VISTA-100 User Manual
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ADEMCO VISTA-100 User Manual

Commercial fire and burglary partitioned security system
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VISTA-100
Commercial Fire and Burglary
Partitioned Security System
FIRE
FIRE
PULL
®
N6020-2 Rev B 4/99

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  • Page 1 VISTA-100 Commercial Fire and Burglary Partitioned Security System FIRE FIRE PULL ® N6020-2 Rev B 4/99...

  • Page 2: Table Of Contents

    How User Codes Affect the Common Lobby . . 21 INSURANCE CREDIT REQUEST FORM ... 63 CHECKING FOR OPEN ZONES ...... 22 INDEX ............65 DISPLAYING ALL ZONE DESCRIPTORS ..23 ADEMCO LIMITED WARRANTY ..... 66 EVENT LOGGING COMMANDS ..... 67 Ð 2 Ð...

  • Page 3: System Overview

    Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems. This system offers you three forms of protection: burglary, fire and emergency.

  • Page 4: Fire Protection

    SYSTEM OVERVIEW (cont'd) Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house.

  • Page 5: Speed Key (Macros)

    SYSTEM OVERVIEW (cont'd) Speed Key The system can store a string of up to 16 keystrokes, which can (Macros) be activated anytime by simply pressing the "D" key. This feature can be used to make it easy to perform a complicated procedure (such as going to another partition to bypass a zone), or it can be used to simplify an everyday, repeated procedure.

  • Page 6: Master Keypad Operation

    SYSTEM OVERVIEW (cont'd) Master Keypad A "Master" keypad is one on which the status of all 8 partitions is Operation displayed simultaneously. A user can get more information about a certain partition by simply entering + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, a user must have access to all partitions.

  • Page 7: About The Keypads

    ABOUT THE KEYPADS General Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all IMPORTANT: If the keypad beeps rapidly occurrences.

  • Page 8: Functions Of The Keypads

    FUNCTIONS OF THE KEYPAD Ê ALPHA DISPLAY WINDOW: A 2-line, 32- INSTANT KEY: Arms in manner similar to character Liquid Crystal Display (LCD). STAY mode, but turns off the entry delay Displays protection point identification and period, offering greater security while inside system status, messages,...
  • Page 9 ARMED READY AWAY STAY TEST BYPASS INSTANT CODE CHIME READY PANIC LOCATION OF DEDICATED PANIC KEYS. KEY D USED AS SPEED KEY (if programmed) IMPORTANT!: When using the keypad to enter codes and commands, sequential key depressions must be made within 3 seconds of one another.

  • Page 10: Entry/Exit Delays

    ENTRY/EXIT DELAYS General Your system has preset time delays, known as exit delay and Information entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection.

  • Page 11: Security Codes & Authority Levels

    SECURITY CODES & AUTHORITY LEVELS General At the time of installation, you were assigned an authority level Information and a personal four-digit security code, known only to you and yours. The security code must be entered when arming and disarming the system. The authority level defines the system functions that you can perform.

  • Page 12: Authority Levels

    SECURITY CODES & AUTHORITY LEVELS (cont'd) Authority Levels Authority levels define the system functions a particular user can perform. Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing. In summary, there are six authority levels, each having certain system restrictions as shown below.

  • Page 13: Security Codes

    SECURITY CODES & AUTHORITY LEVELS (cont'd) General Rules on ¥ A user may not delete or change the user code of the SAME or Authority Levels HIGHER authority than which he is assigned. and Changes ¥ A user may only ADD users to a LOWER authority level. ¥...
  • Page 14 SECURITY CODES & AUTHORITY LEVELS (cont'd) To Add a User IMPORTANT: Temporary users should not be shown how to use any system function they do not need to know (e.g. bypassing protection zones). CODE 1. Enter Master or Manager code and press the Ê8Ê...

  • Page 15: To Add A User

    SECURITY CODES & AUTHORITY LEVELS (cont'd) If you as a user have access to other To Add a User MULTI-ACCESS ? partitions, the keypad will prompt for ability (continued) 0 = NO , 1 = YES of this new user to access (GOTO) those partitions.

  • Page 16: To Change A User's Code

    SECURITY CODES & AUTHORITY LEVELS (cont'd) CODE To Change a 1. Enter Master or Manager code and press the 8 key + user User's Code number to be changed. 2. Enter the new code for that user. The system will recognize that the user ADD NEW USER? number is already in use and will prompt 0 = NO , 1 = YES...

  • Page 17: Accessing Other Partitions

    ACCESSING OTHER PARTITIONS (GOTO Command and Global Arming) To Access Each keypad is assigned a default partition for display purposes, Another Partition and will show only that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in other partitions by using the G O T O command.

  • Page 18: Master Keypad Operation

    ACCESSING OTHER PARTITIONS (cont'd) Master Keypad The status of each partition is directly below the partition number Operation on the display. Possible status indications include: (continued) A = Armed Away M = Armed Maximum S = Armed Stay I = Armed Instant R = Ready N = Not Ready B = Bypassed/Ready T = Alarm Memory/Trouble present...

  • Page 19: Common Lobby Operation

    ACCESSING OTHER PARTITIONS (cont'd) When an installation consists of a partition shared by users Common Lobby of other partitions in a building, that shared partition may be Operation assigned as the "common lobby" partition for the system. An example of this might be in a medical building where there are two doctor's offices and a common entrance area .

  • Page 20: How User Codes Affect The Common Lobby

    ACCESSING OTHER PARTITIONS (cont'd) The following chart sums up how the common lobby partition will operate. Partition Partition Disarms when Attempts to arm when Can be armed if Affects Lobby Arms Lobby partition disarms? partition arms? other partitions disarmed? ---ENTRY NOT ALLOWED--- Codes with "Global"...

  • Page 21: Checking For Open Zones

    CHECKING FOR OPEN ZONES Before arming your system, all protected doors, windows and Using the other protection zones must be closed or bypassed (see READY Key BYPASSING section). Otherwise the keypad will display a "Not Ready" message. Using the READY key will display all zones that are faulted, making it easier for you to secure any open zones.

  • Page 22: Displaying All Zone Descriptors

    DISPLAYING ALL ZONE DESCRIPTORS The Alpha Keypads can also display all the zone descriptors that Using the are programmed in your system. The abbreviated instructions for READY Key the R E A D Y key will appear first, followed by the zone descriptors.

  • Page 23: Bypassing Protection Zones

    BYPASSING ZONES This key is used when you want to arm your system with one or Using the 6 more zones intentionally unprotected. Bypassed zones are BYPASS Key unprotected and will not cause an alarm when violated while your system is armed. All bypasses are removed when an OFF sequence (security code plus OFF) is performed.
  • Page 24 BYPASSING ZONES (cont'd) Bypassing NOTE: Ask your installer if your system was set up to System allow system zones and system outputs to be bypassed. Supervisory Your system may allow you to bypass certain "system zones" Zones which monitor various aspects of system status and certain system outputs which annunciate system status.
  • Page 25 BYPASSING ZONES (cont'd) Displaying Used to determine what zones have been previously bypassed. Bypassed Zones Bypassed zones can be displayed only when system is disarmed. BYPASS 1. Enter your security code and press Ê6Ê . 2. Wait for all bypassed zones to be sequentially displayed. Ð...

  • Page 26: Arming Perimeter Only (Stay)

    ARMING PERIMETER ONLY (With Entry Delay ON) Use this key when you are staying home, but might expect Using the 3 someone to use the entrance door later. STAY key When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 27: Arming Perimeter Only (Instant)

    ARMING PERIMETER ONLY (With Entry Delay OFF) Using the Use this key when you are staying home and do not expect anyone to use the entrance door. 7 INSTANT Key When armed in INSTANT mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

  • Page 28: Arming All Protection (Away)

    ARMING ALL PROTECTION (With Entry Delay ON) Using the Use this key when no one will be staying on the premises. 2 AWAY Key When armed in AWAY mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

  • Page 29: Arming All Protection (Maximum)

    ARMING ALL PROTECTION (With Entry Delay OFF) Using the Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when no one will be 4 MAXIMUM Key moving through protected interior areas. When armed in MAXIMUM mode, the system will sound an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

  • Page 30: Disarming And Silencing Alarms

    DISARMING AND SILENCING ALARMS Using the The OFF key is used to disarm the system and to silence alarm and trouble sounds. See "SUMMARY OF AUDIBLE 1 OFF Key NOTIFICATION" section for information which will help you to distinguish between FIRE and BURGLARY alarm sounds. IMPORTANT: If you return and the main burglary sounder is on, DO NOT enter the premises, but call the police from a nearby safe location.

  • Page 31: Using The Keyswitch

    USING THE KEYSWITCH General Your system may be equipped with a keyswitch for use when arming and disarming. A red and green light on the keyswitch plate indicate the status of your system as follows: Green Light: Lights when the system is disarmed and ready to be armed (no open zones).

  • Page 32: Chime Mode

    CHIME MODE Your system can be set to alert you to the opening of a door or Using the 9 Key window while it is disarmed by using CHIME mode. When activated, three tones will sound at the Keypad whenever a protected perimeter door or window is opened, and the Not Ready message will be displayed.

  • Page 33: Viewing Central Station Messages

    VIEWING CENTRAL STATION MESSAGES General Users of the system may periodically receive messages on their Information display screens from their monitoring agency or installer. When a message is waiting to be viewed, the message shown below will appear. MESSAGE. PRESS 0 FOR 5 SECS.

  • Page 34: Panic Keys

    PANIC KEYS (FOR MANUALLY ACTIVATING SILENT AND/OR AUDIBLE ALARMS) Using Your system may have been programmed to use special key Panic Keys combinations to manually activate panic functions. The functions that might be programmed are Silent Emergency, Audible Emergency, Personal Emergency, and Fire. See your installer for the function(s) that may have been programmed for your system.

  • Page 35: Speed Key (Macros)

    SPEED KEY (MACROS) General The "D" key can be used to activate a string of commands up to Information 16 keystrokes. These commands are known as a macro and are stored in the system's memory. Typical Speed Key functions include: ¥...

  • Page 36: Access Door Control

    ACCESS DOOR CONTROL General Your system may be set up such that a locked access door (such Information as in a lobby) can be unlocked using a keypad command. Ask your installer if this has been done in your system. To activate this command: Enter your security code and press 0 .

  • Page 37: Using #70 Relay Menu Mode

    USING #70 RELAY MENU MODE General Your system may be set up so that certain lights or other devices Information can be turned on or off by using the #70 command from either a keypad or a telephone keypad (if 4285 VIP module is used). Ask your installer if this has been done in your system.

  • Page 38: Using Schedules

    USING SCHEDULES Delaying the Your system's programmed schedules may automatically arm the Closing Time system at a predetermined time. In the event a user must stay on the premises later than usual, users with master or manager authority levels can manually delay the automatic arming (closing) time up to 2 hours.
  • Page 39 USING SCHEDULES (cont'd) Temporary Temporary schedules allow you to override the normal schedules Open/Close programmed by the installer. Temporary schedules can be in Schedules effect for up to one week, and take effect as soon as they are programmed. Schedules are comprised of an arming (closing) time window and a disarming (opening) time window.
  • Page 40 USING SCHEDULES (cont'd) Programming Temporary schedules only affect the partition from which it is Temporary entered. Temporary schedules can be reused at later dates Schedules simply by scrolling (by pressing #) to the DAYS? prompt (described below) and activating the appropriate days. This should be considered when defining daily time windows.
  • Page 41 USING SCHEDULES (cont'd) Programming After the windows for that day have DISARM Temporary been completed, the system will prompt WIND. Schedules for disarm and arm time windows for the 07:45AM (continued) next day. Repeat the procedure for all 08:45AM days of the week. When all of the days have been completed, the system will ask which days are to be activated.

  • Page 42: Programming Device Timers

    PROGRAMMING DEVICE TIMERS Device timers consist of an ON time & an OFF time, and selected General days of the week in which they are active. There are up to 20 Information timers that can be used to control various devices, such as lights or appliances.
  • Page 43 PROGRAMMING DEVICE TIMERS (cont'd) Enter the time you want the device turned 00 ON TIME ? on using 00:01 - 11:59 format. When the 00:00 PM display shows the desired time, press the * key to move to the AM/PM field. Press any key 0-9 to change the AM/PM indication.
  • Page 44 TESTING THE BURGLARY S Y S T E M (TO BE CONDUCTED WEEKLY) Using the The TEST key puts your system into the Walk Test mode, which allows each protection point to be checked for proper operation. 5 TEST Key 1.
  • Page 45 FIRE ALARM SYSTEM General Your fire alarm system (if installed) is on 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically send signals to your Control/Communicator, triggering a loud, interrupted sound from the Keypad.

  • Page 46: Testing The Fire System

    TESTING THE FIRE SYSTEM Fire Drill Test This test causes fire bells to be activated (in either steady (code + [#] + 69) or pulsing manner as programmed in the system) for the purpose of conducting a fire drill or a bell test. This test can only be activated by the installer or a master user as follows: 1.

  • Page 47: Trouble Conditions

    TROUBLE CONDITIONS Typical Trouble The word C H E C K or T R B L on the Keypad's display, Displays accompanied by a rapid "beeping" at the Keypad, indicates that there is a trouble condition in the system. To silence the beeping sound for "check" conditions, press any key.

  • Page 48: Servicing Information

    CALL FOR SERVICE IMMEDIATELY if AC power cannot be restored. SERVICING INFORMATION Your local Ademco dealer is the person best qualified to service your alarm system. Arranging some kind of regular service program with him is advisable. Your local Ademco dealer is:...
  • Page 49 RECOMMENDATIONS FOR PROPER PROTECTION THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIRE AND BURGLARY DETECTION DEVICES HELP PROVIDE PROPER COVERAGE FOR THE PROTECTED PREMISES. RECOMMENDATIONS FOR SMOKE AND HEAT DETECTORS With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.

  • Page 50: Recommendations For Proper

    RECOMMENDATIONS FOR PROPER PROTECTION (cont.) In addition, we recommend the following: ¥ Install a smoke detector inside every bedroom where a smoker sleeps. ¥ Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed. Smoke could be blocked by the closed door.

  • Page 51: Emergency Evacuation

    EMERGENCY EVACUATION Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.

  • Page 52: Maintaining Your System

    MAINTAINING YOUR SYSTEM Taking Care of The components of your security system are designed to be as Your System free of maintenance as possible. However, there are some things you can do to make sure that your system is in reliable working condition.
  • Page 53 MAINTAINING YOUR SYSTEM (cont'd) Silencing Low The keypadÕs warning tones can be silenced by performing an Battery Warning OFF sequence (code plus OFF key), but the Keypad's low Tones at the battery message display will remain on as a reminder that you Keypad have a low battery condition in one or more of your sensors.

  • Page 54: Quick Guide To System Functions

    QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS Check Zones Press [ ] To view faulted zones when system not ready. Display All Press and hold [ ] Displays all alpha descriptors programmed Descriptors for 5 seconds by installer. Arm System Enter code Arms system in mode selected.
  • Page 55 QUICK GUIDE TO SYSTEM FUNCTIONS FUNCTION PROCEDURE COMMENTS GOTO Partition Enter security code Allows a user at one keypad to perform Press [ ] functions in another partition, Enter partition number (1-8) if that user is authorized to do so. 0 returns to default partition Add a User Enter master/manager code...

  • Page 56: Summary Of Audible Notification

    SUMMARY OF AUDIBLE NOTIFICATION (ALPHA DISPLAY KEYPADS) S O U N D C A U S E DISPLAY LOUD, FIRE ALARM FIRE is displayed; descriptor of zone in alarm is displayed. INTERRUPTED* Keypad & External LOUD, BURGLARY/AUDIBLE ALARM is displayed; descriptor of zone in alarm is also CONTINUOUS* displayed.

  • Page 57: Glossary

    GLOSSARY The following terms are used throughout the manual. ARM/DISARM: "Armed" simply means that the burglary portion of your system is turned ON and is in a state of readiness. "Disarmed" means that the burglary system is turned OFF, and must be rearmed to become operational.
  • Page 58 UL NOTICE: This is a "GRADE A" system. "FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT" This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
  • Page 59 "FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICE This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 60 CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT NOTICE AVIS The Canadian Department of Communications label identifies L'Žtiquette du minist•re des Communications du Canada certified equipment. This certification means that the identifie le matŽriel homologuŽ. Cette Žtiquette certifie que le equipment meets certain telecommunications network matŽriel est conforme ˆ...
  • Page 61 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example: ¥...
  • Page 62 WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (continued) ¥ Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms.

  • Page 63: Index

    Lo Bat ..........44 Access Door ......... 34 Low Battery .......... 50 Add A User ........... 15 Low Battery Warning ......51 Ademco Dealer ........45 Maintenance ......... 50 Alarm ..........4, 10 Manager ..........13 Alpha ............ 7 Master ..........13 Alpha Keypads ........
  • Page 64 ADEMCO ONE YEAR LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its security equipment (the "product") to be free from defects in materials and workmanship for one year from date of original purchase, under normal use and service.
  • Page 65 EVENT LOGGING PROCEDURES General Information To Display The Event Log The system has the ability to record 1. Enter CODE + [#] + [6] + [0] various events in a history log wherein each event is recorded in one of five 2.
  • Page 66 EVENT LOGGING PROCEDURES (cont'd) 4. Use the [3] & [1] keys (for next and ALARM EVENT LOG Typical Category TYPE CCC UUU Select Screen previous categories respectively) to display the categories of events. ALARM EVENT LOG Press [8] to select a category and Displays time and date for zones that have display the first event.

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