Viewing Phone Information
To view information about your phone, such as IP address, subnet mask,
version, and MAC address, follow these steps:
NOTE
This should only be done at the direction of your system administrator.
Step 1
Step 2
With the phone on hook, press the Mute button
The LED should not light and you shouldn't hear any tones;
if this isn't the case, lift and replace the handset.
Dial I-N-F-O on the keypad and then press
The following information is displayed and can be scrolled
through by pressing
IP Address (DHCP)
•
Subnet Mask
•
Gateway
•
Link Speed (reflects speed of both ports)
•
FTP Server
•
Media Gateway Controller (MGC) Server
•
SNTP Server (IP address)
•
802.1Q VLAN ID setting
•
DNS Address (displayed only on 230g)
•
VPN Gateway (displayed only on 230g)
•
VPN Port (displayed only on 230g)
•
VPN (displayed only on 230g)
•
VPN User name Prompt (displayed only on 230g)
•
VPN password prompt (displayed only on 230g)
•
VPN FTP address (displayed only on 230g)
•
Tunnel IP address (displayed only on 230g)
•
Tunnel Gateway (displayed only on 230g)
•
Application File Name
•
Boot File Name
•
MAC Config File Name
•
Config File Date
•
Application Version build date
•
Boot Version build date
•
Country
•
Language setting
•
Model Number
•
MAC Address
•
Serial Number
•
Hardware Version
•
:
.
.
41
Need help?
Do you have a question about the ShorePhone IP 230 and is the answer not in the manual?
Questions and answers
I do not know the password to access voice mail. A previous user had this phone/extension. I tried the default password, but I get a message that the password is invalid.
To reset the voicemail password for a ShoreTel ShorePhone IP 230, follow these steps:
1. Press the Voicemail button on your telephone.
2. Enter your current password followed by # (default is 1234).
3. Follow the system prompts to create a new voicemail password (4-26 numbers).
4. Confirm your new voicemail password.
5. The system may prompt you to record your name.
6. Follow the prompts to complete the setup.
If you do not remember your current password, contact your system administrator for a reset.
This answer is automatically generated