Important Information This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste. The European Union has implemented a specific collection and recycling system for which producers' are responsible. This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused.
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Important Information Operating Information Operating Temperature: 0˚ to 40˚ C (32˚ to 104˚ F) Storage Temperature: -20˚ to 70˚ C ( -4˚ to 158˚ F) If you purchased this product at a retail outlet, please read the following: Product Registration Please fill out the product registration card that came with this product and return it immediately.
Table of Contents CHAPTER 1: CONNECTIONS AND SETUP ......................1 INTRODUCTION................................1 ................................1 ABLE ODEM EATURES ’ CD-ROM................................1 S ON THE CD-ROM..................... 1 CCESSING THE IAGNOSTICS ISPLAY THROUGH THE ................................. 2 OMPUTER EQUIREMENTS CABLE MODEM OVERVIEW ............................ 3 ....................................
Chapter 1: Connections and Setup Chapter 1: Connections and Setup Introduction Cable Modem Features • CableLabs DOCSIS(option)/Cable Europe Labs EuroDOCSIS 1.0/1.1/2.0/3.0 compliant. • Support Multiple Provisioning Modes. • Standard RJ-45 connector for 10/100/1000 BaseT Ethernet with auto-negotiation and MDIX functions; Support maximum Ethernet cable length up to 100m (Category 5).
Chapter 1: Connections and Setup Please note that before this page can be displayed, your PC must receive an IP address assignment from the Cable company’s server, over the cable network. You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed.
The following illustration shows the front panel of the model: The LEDs on the front panel are described in the table below (from left to right): DCM475 Power ONLINE LINK Description TCM470 Power on 0.25 sec Boot-up Operation FLASH FLASH FLASH Following system initialization complete to (before) DS scanning...
Perform the factory reset (This operation should only be performed upon your Cable-Operator’s request) Rear Panel TCM470 DCM475 GIGA ETHERNET: Ethernet 10/100/1000BaseT RJ-45 connector RESET: Reset CM CABLE: F-Connector 12VDC: AC power socket on/off button: Power on/off switch ( TCM470 only )
Chapter 1: Connections and Setup Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: Tuner downward or leftward or rightward Dimension for the screw: diameter: 3.5 mm; length: 10 mm There are 2 slots on the underside of the CABLE MODEM that can be used for wall mounting. ----------------------------------------------------------------------------------------------------------------------- Note: When wall mounting the unit, ensure that it is within reach of the power outlet.
(Internet Service Provider) What the Modem Does The Thomson digital cable modem serves as a two-way high-speed bridge between your personal computer and a cable Internet Service Provider (ISP). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals.
Chapter 1: Connections and Setup Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) ready: •...
Chapter 1: Connections and Setup Connecting the Cable Modem Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the Ethernet port on your computer and install the necessary software. Please refer to figure 1 to help you connect your cable modem for the best possible connection.
Chapter 1: Connections and Setup Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to the connector on the modem labeled “CABLE.”...
Chapter 1: Connections and Setup Connecting More Than Two Computers to the Cable Modem If you need to connect two or more computers, you’ll need the following additional equipment (if supported by your cable operator): • Crossover-wired, or “null,” category 5 Ethernet cable for the cable modem to be connected to the hub •...
Chapter 1: Connections and Setup Activating the Cable Modem After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of flashing lights on the front of the modem.
Chapter 2: Additional Information Chapter 2: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.
Chapter 2: Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. Check all of the connections to your modem. Your Ethernet card may not be working. Check each product’s documentation for more information. The Network Properties of your operating system may not be installed correctly or the settings may be incorrect.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Model: TCM470 / DCM475 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc.
Chapter 2: Additional Information Glossary 10/100/1000BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10/100/1000” indicates auto-sensing speed (10 Mbps or 100 Mbps or 1Gbps), “Base” refers to baseband technology, and “T” means twisted pair cable DHCP (Dynamic Host Control Protocol) –...
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MT12-Y120100-A1 (US Plug) Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 W. 103 St., INH700 Indianapolis, IN 46290...
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