GE 36 Ceramic Cooktop Use And Care Manual page 16

Questions?
PROBLEM
Use this
SURFACE UNITS
WILL NOT
problem
MAINTAIN A
solver! ROLLING BOIL
OR FRYING RATE IS
NOT FAST ENOUGH
COOKTOP
FEELS HOT
FOODS COOK
SLOWLY
SURFACE UNITS
DO NOT WORK
PROPERLY
TINY SCRATCHES
(may appear as cracks)
OR ABRASIONS ON
GLASS COOKTOP
SURFACE
METAL MARKINGS
(may appear as
scratches)
DARK STREAKS
OR SPECKS
AREAS OF
DISCOLORATION
ON COOKTOP
HOT SUGAR
MIXTURES/PLASTIC
MELTED TO
THE SURFACE
FREQUENT CYCLING • Incorrect cookware used. Use only flat cookware to minimize cycling.
OFF AND ON
OF RADIANT
SURFACE UNITS
CONTROL KNOB
WILL NOT TURN
If you need more help...call, toll free:
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800.626.2000
consumer information service
16
The Problem Solver
POSSIBLE CAUSE
• You must use pans which are absolutely flat. If light can be seen
between the pan bottom and a straight edge, the surface units
will not transfer heat properly.
• Pan bottoms should closely match the diameter of the surface
unit selected.
• The glass cooktop surfaces may seem hotter than you are used to.
This is normal. Make sure flat-bottomed pans are used.
• Improper cookware being used. Pan bottoms should be flat, fairly
heavy weight and the same diameter as the surface unit selected.
• Difficulty may be in the main distribution panel of your house,
caused by a blown cooktop-circuit fuse, a tripped cooktop-circuit
breaker, the main fuse or the main circuit breaker, depending on
the nature of the power supply. If a circuit breaker is involved,
reset it. If the control box uses fuses, the cooktop fuse (a cartridge-
type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
WITH ELECTRICAL CIRCUITS. If after performing one of these
procedures, the fuse blows or circuit breaker trips again, call
for service.
NOTE: Apartment tenants or condominium owners should ask their
building management to perform this check before calling for service.
• Cooktop surface unit controls are not properly set, or the wrong
control knob is set for the surface unit you are using.
• Incorrect cleaning methods have been used, cookware with rough
bottoms has been used, or coarse particles (salt or sand) were
between the cookware and the surface of the cooktop. Use
recommended cleaning procedures, be sure cookware bottoms and
cookware are clean before use, and use cookware with smooth
bottoms. Tiny scratches are not removable but will become less
visible in time as a result of cleaning.
• Do not slide aluminum cookware across the surface. Use
recommended cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, encrusted boilovers
or grease spatters remain on the surface. Use a razor scraper and
recommended cleaning procedure.
• Use a razor scraper and recommended cleaning procedure.
• Marks from aluminum and copper pans as well as mineral deposits
from water or food can be removed with the cleaning cream.
• See the Glass Cooktop Cleaning section.
• When the knob is at the off position, it must be pushed in before
it can be turned. When the knob is at any other position, it can be
turned without being pushed in.
Ceramic Cooktop