Table of Contents

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Table of Contents
Part I:
Printing, Faxing, and Copying with the Color MFP
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Using Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Sending Paper Faxes From the Sharp MFP . . . . . . . . . 2-1
Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Printing With the Sharp Color MFP . . . . . . . . . . . . . . . . 4-1
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Printing by Infrared Transfer . . . . . . . . . . . . . . . . . . . . . 6-1
Using as a Telephone
and Connecting an Answering Machine . . . . . . . . . . . . 7-1
Special Fax Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Printing Lists and Reports . . . . . . . . . . . . . . . . . . . . . . 10-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Setup Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Index to Part I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

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Summary of Contents for Sharp FO-2150

  • Page 1 Receiving Documents ......3-1 Printing With the Sharp Color MFP ....4-1 Making Copies .
  • Page 2 Fax/Image E-mail Application ....6-1 Sharp Message Center ......7-1 Address Book.
  • Page 3 Address Book....... . . 7-1 Using Your Sharp MFP as a Scanner....8-1 Faxing from Windows Applications.
  • Page 4 Introduction Introduction ........ii Specifications .
  • Page 5: Introduction

    Introduction Welcome to the Sharp Color MFP! Faxing, printing, copying, scanning—the Color MFP does it all. What would you like to do? For instructions, just click on a topic. Print from a software application Send a paper fax from the Color MFP...
  • Page 6: Specifications

    16-digit LCD display Reception modes FAX, TEL, TEL/FAX, ANS. * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Note: The Sharp Color MFP is Year 2000 compliant.
  • Page 7 Specifications Resolution Horizontal: 8 lines/mm Vertical: Standard: 3.85 lines/mm Fine/Halftone: 7.7 lines/mm Super fine (transmission only): 15.4 lines/mm Halftone (greyscale) 64 levels Applicable telephone line Public switched telephone network Compatibility ITU-T (CCITT) G3 mode Configuration Half-duplex, desktop transceiver Compression scheme MH, MR, MMR Scanning method Sheet-feeder CIS (Contact Image Sensor)
  • Page 8 Weight Approx. 5.9 kg (Without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from...
  • Page 9 Specifications Important: This facsimile machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine on a telephone line using any of these services, you may experience errors during transmission and reception of facsimile messages.
  • Page 10: Important Safety Information

    SHARP authorised Service Centre for inspection, repair, or disposal. In Australia, installing or modifying telephone lines should only be done by an ACA licensed serviceman.
  • Page 11 Important Safety Information Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot safely remove, unplug the machine and consult a qualified service representative.
  • Page 12 Important Safety Information WARNING NOTICE: NO calls can be made to or from this fax during a mains power failure. WARNING Australian Communications Authority (ACA) regulations state that no unauthorised changes or modifications to this equipment are permitted. Note: Complies with ACA and NZ TELECOM standard AS/NZS3548 regarding emission of electromagnetic interference.
  • Page 13: A Look At The Operation Panel

    SPEAKER key has been pressed, or the volume of the ringer at all other times. IR IN USE light This blinks while the Sharp Color MFP is receiving data by infrared transmission from a notebook computer, digital camera, or Zaurus. (Note: During infrared transmission, incoming calls will be signaled...
  • Page 14 This lights when a color print cartridge is installed. Faxes are received to memory when this light is on. LINE IN USE light This lights while the Sharp Color MFP is using the telephone line. PRINTER key Press this key to eject paper from the machine, or reset the machine after clearing a paper jam or other printer error.
  • Page 15 A Look at the Operation Panel START key Press this key to send or receive a document manually when off hook. PANEL RELEASE Pull this release up to open the operation panel. STOP key Press this key to stop operations before they are completed. RESOLUTION key Press this key to adjust the resolution and contrast before sending or copying a document.
  • Page 16: Table Of Contents

    Using Print Cartridges Using Print Cartridges ......1-2 Replacement print cartridges ......1-2 Monitoring the ink level .
  • Page 17: Using Print Cartridges

    Using print cartridges Using Print Cartridges Your Sharp Color MFP can use either a color print cartridge or a black print cartridge. We recommend that you keep a black cartridge installed for normal use, and change to a color cartridge only when you need to print a color job.
  • Page 18: Changing Print Cartridges

    To change or replace a print cartridge, you can use either the Color MFP Printer Manager on your computer or the CARTRIDGE key on the Sharp Color MFP. Important! To change a print cartridge, you must first move it to the center of the compartment using the CARTRIDGE key or the Color MFP Printer Manager.
  • Page 19 Using print cartridges Open the front cover of the Sharp Color MFP. Pull the knob of the currently installed print cartridge toward you until you hear a click. Remove the cartridge. If the print cartridge just removed is still useable, insert it into the cartridge holder on the back of the machine.
  • Page 20 Using print cartridges If you are installing a new print cartridge, remove it from its packaging. Gently remove the sticker and transparent tape covering the copper printhead. Do not touch the cop- per-colored area! Insert the print cartridge into the cartridge carrier.
  • Page 21 Using print cartridges Push back on the cartridge until it snaps into place. Note: If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. Close the front cover.
  • Page 22 • The cartridge will return to its home position. If you installed a new print cartridge, the Sharp MFP will print a test page for printhead alignment. • If you installed an old print cartridge, this completes the installa- tion procedure.
  • Page 23 Using print cartridges Press these keys on the Color MFP: The display will show: ALIGN CARTRIDGE ENTER (00-30) 15 START: PRINT Enter the two-digit number of the straightest line on the test page. (If the number is less than 10, enter a 0 before the number.) (Example) The display will show: CLEAN NOZZLES...
  • Page 24 The print cartridge moves to the center of the compartment. It will dry out if left in this position, so complete the replacement procedure promptly. The Change Cartridge dialog box appears on your computer screen. Open the front cover of the Sharp Color MFP.
  • Page 25 Using print cartridges Pull the knob of the currently installed print cartridge toward you until you hear a click. Remove the cartridge. If the print cartridge just removed is still useable, insert it into the cartridge holder on the back of the machine. •...
  • Page 26 Using print cartridges If you are installing a new print cartridge, remove it from its packaging. Gently remove the sticker and transparent tape covering the copper printhead. Do not touch the copper-colored area! Insert the print cartridge into the cartridge carrier. 1-11...
  • Page 27 Using print cartridges Push back on the cartridge until it snaps into place. Note: If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. Close the front cover. Choose the appropriate selection from the Change Cartridge dialog box depending on the type of cartridge you installed.
  • Page 28 Using print cartridges If you installed a new print cartridge, the Sharp Color MFP will print a test page. Locate the line on the test page that comes closest to forming a perfectly straight line. In this example, Line 13 comes closest to forming a straight line.
  • Page 29: Aligning The Printhead

    Using print cartridges Aligning the Printhead You can check and adjust printhead alignment using either the panel keys on the Sharp Color MFP or Printer Manager on your com- puter. Checking alignment with the panel keys Press these keys on the Sharp MFP:...
  • Page 30 Locate the straightest line on the test sheet. In this example, Line 13 comes closest to forming a straight line. If you need to change the alignment setting, press these keys on the Sharp MFP: The display will show: ALIGN CARTRIDGE ENTER (00-30)15...
  • Page 31: Aligning The Printhead From Printer Manager

    Using print cartridges Enter the two-digit number of the straightest line on the test sheet. (If the number is less than 10, enter a 0 before the number.) (Example) The display will show: CLEAN NOZZLES Press the STOP key to return to the time and date display. Aligning the printhead from Printer Manager From Printer Manager, click the Cartridge tab.
  • Page 32 Using print cartridges The Sharp Color MFP will print a test page. Locate the line on the test page that comes closest to forming a perfectly straight line. In this example, Line 13 comes closest to forming a straight line.
  • Page 33: Selecting Black Print Quality For Faxes

    Using print cartridges Selecting Black Print Quality for Faxes Your Sharp Color MFP has been set at the factory to print faxes and copies at standard print quality. If desired, you can change the print quality to DRAFT to increase printing speed.
  • Page 34: Maintaining Print Cartridges

    • Avoid refilling print cartridges. Refilling empty print cartridges invalidates your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Sharp supplies with the printer. • Store the print cartridge in the same environment as the printer.
  • Page 35: Cleaning Print Cartridges

    Press these keys on the Color MFP: The display will show: CLEAN NOZZLES PRESS START KEY Press the START key. • The Sharp Color MFP will clean the print nozzles and print a test pattern for you to check the result. 1-20...
  • Page 36: Cleaning The Print Nozzles From Printer Manager

    Make sure there is paper in the paper tray. From Printer Manager, click the Cartridges tab. Click the Clean Print Nozzles button. The Sharp Color MFP will clean the print nozzles and print a test pattern for you to check the result.
  • Page 37 Remove the print cartridge. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. Reinstall the print cartridge. •...
  • Page 38: Wiping The Print Nozzles

    Remove the print cartridge from the printer. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. 1-23...
  • Page 39 • If you removed the print cartridge by pressing the CARTRIDGE key, press 1 for OLD BLACK CART or 2 for OLD COLOR CART on the Sharp Color MFP. • If you removed the cartridge by clicking the Install Cartridge button in Printer Manager, click Old Black Cartridge Installed or Old Color Cartridge Installed.
  • Page 40: Cleaning The Print Cartridge Carrier Contacts

    Remove the print cartridge. • To remove the print cartridge, first press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. Unplug the printer power cord. This forces the print cartridge carrier to remain in the load position.
  • Page 41 Using print cartridges Plug the Color MFP power cord into an electrical outlet. Press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Man- ager. Replace the print cartridge.
  • Page 42: Sending Paper Faxes From The Sharp Mfp

    Sending Paper Faxes From the Sharp MFP Documents You Can Fax, Copy, and Scan ... . . 2-2 Size and weight........2-2 Other restrictions .
  • Page 43: Documents You Can Fax, Copy, And Scan

    Documents You Can Fax, Copy, and Scan Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 216 mm...
  • Page 44: Other Restrictions

    Documents You Can Fax, Copy and Scan Note: Letters or graphics on the edges of a document will not be scanned. Letters in the shaded area will not be scanned. 4 mm 4 mm Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink.
  • Page 45: Loading The Document

    Loading the Document Up to 20 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 20 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 46: Removing A Document From The Feeder

    Loading the Document Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. Pull the release marked PANEL RELEASE up and open the operation panel.
  • Page 47: Resolution And Contrast

    Resolution and Contrast Before faxing a document, you can use the RESOLUTION key on the Sharp Colour MFP to adjust the resolution and contrast. (To adjust the resolution and contrast when scanning a document into your computer, use your Sharp Multifunction Interface software.)
  • Page 48: Contrast Settings

    <P=002> Resolution and Contrast Contrast settings AUTO Use AUTO for normal documents. DARK Use DARK for faint documents. Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. Press the RESOLUTION key one or more times until the desired resolution and contrast settings appear in the display.
  • Page 49: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax. (If you pressed the SPEAKER key, you must pick up the handset to talk.) Normal Dialling allows you to listen to the line and make sure the other fax machine is responding.
  • Page 50: Using The Redial Key

    Sending a Fax by Normal Dialing Wait for the connection. Depending on the setting of the receiving Beep machine, you will either hear a facsimile reception tone or the other person will answer. If the other party answers, (lift the handset if the SPEAKER key was pressed) ask them to press their START key.
  • Page 51: Sending A Fax By Automatic Dialling

    To use Automatic Dialling, you must first store the full fax or telephone number in the Sharp Color MFP. When you store a fax or telephone number, you select a two-digit Speed Dial number for it. 99 Speed Dial numbers are available.
  • Page 52: Storing Fax And Telephone Numbers For Automatic Dialling

    Sending a Fax by Automatic Dialing Storing fax and telephone numbers for Automatic Dialling Press these keys: The display will show: FAX/TEL # MODE Press 1 to select SET. The display will show: FAX/TEL # SET ENTER SPEED # Enter a two-digit Speed Dial number by pressing the number keys (01 to 38 for Rapid Key Dialling, 39 to 99 for Speed Dialling).
  • Page 53 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 SPACE = Press the START key.
  • Page 54: Clearing Numbers

    Sending a Fax by Automatic Dialing Clearing numbers Press these keys: The display will show: FAX/TEL # MODE Press 2 to select CLEAR. Enter the Speed Dial number that you want to clear by pressing the number keys. (Example) Press the START key. Return to Step 3 to clear another number, or press STOP to exit.
  • Page 55 Sending a Fax by Automatic Dialing A lithium battery keeps automatic dialling numbers in memory The machine uses a lithium battery to keep automatic dialing numbers and other programmed data in memory when the power is turned off. Battery power is consumed primarily when the power is off. With the power kept continuously off, the life of the battery is about 5 years.
  • Page 56: Rapid Key Dialling

    Sending a Fax by Automatic Dialling Rapid Key Dialling If the number you want to dial has been stored for automatic dialing as a Speed Dial number from 01 to 38, you can dial it by pressing the corresponding Rapid Key. (If the Speed Dial number is from 20 to 38, press the SHIFT key and then press the Rapid key.) Load the document(s).
  • Page 57: Speed Dialling

    Sending a Fax by Automatic Dialling Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 58: Direct Keypad Dialling

    Sending a Fax by Automatic Dialling Direct Keypad Dialling You can also enter a full number with the number keys and then press the START key to begin dialling. You can use this method to dial a full number when you don’t need to speak to the other party before faxing.
  • Page 59: Using The Hold/Search Key

    Sending a Fax by Automatic Dialling Using the HOLD/SEARCH key If you don’t remember the Rapid Key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing the START key.
  • Page 60: Automatic Redialling

    Sending a Fax by Automatic Dialling Press the # key or the * key to scroll through the names (numbers if you pressed 0). Stop when the desired name appears in the display. If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list.
  • Page 61: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker and ringer using the UP and DOWN keys on the operation panel. DOWN key UP key Speaker Press the SPEAKER key. Press the UP or DOWN key. Display: SPEAKER: HIGH SPEAKER: MIDDLE SPEAKER: LOW When the display shows the desired volume level, press the...
  • Page 62: Ringer

    Volume Adjustment Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed and the handset is not lifted.) The ringer will ring once at the selected level, then the date and time will reappear in the display. Display: RINGER: HIGH RINGER: MIDDLE...
  • Page 63: Receiving Documents

    Using TEL Mode ........3-7 Answering with the Sharp Color MFP’s handset ... . . 3-7 Answering with an extension phone .
  • Page 64: Selecting The Reception Mode

    Selecting the Reception Mode The Sharp MFP has four modes for receiving incoming calls and faxes: TEL mode: This is the most convenient mode for receiving phone calls. You can also receive faxes; however, all calls must first be answered by picking up the fax’s handset or an extension phone connected to the same line.
  • Page 65: Selecting The Receiving Unit

    Press these keys: The display will show: RECEIVE UNIT Press 1 (FAX) to select the Sharp Color MFP, or 2 (PC) to select your computer. FAX (Sharp MFP) If you select reception to your computer and the reception mode is set to TEL, you must answer all calls by picking up the Sharp MFP’s handset.
  • Page 66: Option Settings

    Using TEL/FAX Mode Press the RECEPTION MODE key until the arrow in the display points to TEL/FAX. TEL/FAX ANS. When the reception mode is set to TEL/FAX, your fax automatically answers all calls on 2 rings. After answering, your fax monitors the line for about 5 seconds to see if a fax tone is being sent.
  • Page 67: Using Fax Mode

    Using FAX Mode Press the RECEPTION MODE key until the arrow in the display points to FAX. TEL/FAX ANS. When the reception mode is set to FAX, the machine will automatically answer all calls on 2 rings and receive incoming faxes. 2 rings Fax reception You can change the number of rings on which the machine...
  • Page 68: Using Ans. Mode

    MODE key until the arrow in the display points to ANS. TEL/FAX ANS. In ANS. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the Sharp MFP. See Chapter 7 for more details.
  • Page 69: Using Tel Mode

    ANS. TEL/FAX When the reception mode is set to TEL, you must answer all calls using the Sharp Color MFP’s handset or an extension phone connected to the same line. Answering with the Sharp Color MFP’s handset Pick up the handset when the machine rings.
  • Page 70: Answering With An Extension Phone

    Receiving Documents Answering with an extension phone Answer the extension phone when it rings. If you hear a fax tone when you answer an extension phone, wait until your fax answers (the extension phone will go dead), and then hang up. Beep Phone goes dead...
  • Page 71: Reception Ratio

    Receiving Documents Reception Ratio The Sharp Color MFP has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off.
  • Page 72: Substitute Reception To Memory

    Substitute Reception to Memory In situations where printing is impossible or not recommended, faxes will be received to the memory of the Sharp Colour MFP. When the situation is resolved, the Sharp Colour MFP will automatically print the faxes. Do not unplug the Sharp Colour MFP when faxes are received in memory.
  • Page 73 Substitute Reception to Memory Out of printing paper The paper tray has no paper. Load paper CAN’T PRINT DATA and printing will begin automatically. If you received documents in OUT OF PAPER memory because the fax ran out of paper, be sure to add paper which is the same size as the paper previously used.
  • Page 74 Substitute Reception to Memory Paper is loaded in the manual feeder Press the PRINTER key to eject the CAN’T PRINT DATA paper from the manual feeder and printing will begin automatically. If CHECK MAN FEEDER desired, you can print the first page of the fax on the paper in the manual feeder by pressing the following keys: REMOVE PAPER...
  • Page 75: Printing With The Sharp Color Mfp

    Printing With the Sharp Color MFP Printing With the Sharp Color MFP ....4-3 The Printer Software ........4-3 Setting the default printer .
  • Page 76 Changing print settings for DOS applications ....4-23 Enabling Sharp MFP DOS printing ..... . 4-23 Enabling DOS Printing to other printers .
  • Page 77: Printing With The Sharp Color Mfp

    Printing With the Sharp Color MFP Follow the steps below to print with the Sharp Color MFP. 1. From your software application’s File menu, select Print. 2. Make sure that Color MFP is the selected printer, then select the range of pages you want to print.
  • Page 78: Setting The Default Printer

    Printers icon in the Control Panel. Click Setup in the Printers dialog box, and then click Options. Setting the default printer Set the Sharp Color MFP as the default printer so that it is automatically selected when you select the Print command in an application.
  • Page 79: Running Printer Manager As An Icon

    Printing With the Sharp Color MFP To set the default printer for Windows 95: 1. From the Start menu, click Settings. 2. Click Printers. The Printers dialog box appears. 3. Click the Color MFP printer icon once to select it.
  • Page 80: Printing A Test Page

    Printing With the Sharp Color MFP Printing a test page To make sure that the Sharp Color MFP is operating properly, print a test page. You can print a test page using either the panel keys on the Sharp Color MFP or Printer Manager on your computer.
  • Page 81: Changing Printer Settings

    Changing Printer Settings Use the Sharp Color MFP printer driver software to change printer settings for Windows applications. The method you use to open the driver software determines how the changes are applied to your print jobs. You can open the printer software from: The Windows 95 Start menu (or Control Panel in Windows 3.1)
  • Page 82: Choosing A Paper Type

    Changing Printer Settings 5. From the Print Quality selection, click the option you want. For high quality graphics, select Normal or High. For fast printing, select Fast Draft. Choosing a paper type 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3.
  • Page 83: Choosing A Paper Size

    Changing Printer Settings Choosing a paper size 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. Windows 3.1: In the Printer Setup dialog box, click the Options button. The Color MFP dialog box appears. Windows 95: In the Printer Setup dialog box, click The Properties button.
  • Page 84: Choosing Manual/Specialty Or Automatic/Normal Media

    Changing Printer Settings Choosing manual/specialty media or automatic/normal media 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. Windows 3.1: In the Printer Setup dialog box, click the Options button. The Color MFP dialog box appears. Windows 95: In the Printer Setup dialog box, click The Properties button.
  • Page 85 Changing Printer Settings 2. Choose Print (or Printer Setup). 3. Windows 3.1: In the Printer Setup dialog box, click the Options button. The Color MFP dialog box appears. Windows 95: In the Printer Setup dialog box, click The Properties button. The Color MFP property sheets appear.
  • Page 86: Preventing Print From Smearing

    Changing Printer Settings Preventing print from smearing 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. Windows 3.1: In the Printer Setup dialog box, click the Options button. The Color MFP dialog box appears. Windows 95: In the Printer Setup dialog box, click The Properties button.
  • Page 87: Printing In Reverse Page Order (Last

    Changing Printer Settings click Collate. To change the order in which the copies print, click Reverse Page Order. Printing in reverse page order (last page first) 1. Open the application’s File menu. 2. Choose Print (or Printer Setup). 3. Windows 3.1: In the Printer Setup dialog box, click the Options button.
  • Page 88: Printing Black Pages Before Color

    Changing Printer Settings 8. When the printer software prompts you, remove the color cartridge and replace it with the black cartridge. Printing black pages before color To reduce the number of times you switch between color and black print cartridges during a mixed print job: 1.
  • Page 89: Printing On Special Media Using The Manual Feeder

    Printing on Special Media Using the Manual Feeder Use the manual feeder to print on envelopes, index cards, postcards, transparencies, glossy paper, and any other media that cannot be loaded in the paper tray. Only one sheet of media can be loaded at a time in the manual feeder.
  • Page 90 Printing on Special Media Note: If the media is skewed, pull it out of the feeder and then reinsert it. Adjust the paper guide to match the width of the media. From the application’s File menu, choose Print (or Printer Setup). Windows 3.1: In the Printer Setup dialog box, click the Options button.
  • Page 91: Removing Media From The Manual Sheet Feeder

    Printing on Special Media From Paper Source, select Manual/Specialty Media. Select the appropriate paper size. Click the Document/Quality tab. Select the paper type. Click OK. Send the job to print. Note: Faint horizontal lines may appear on some types of envelopes. Removing media from the manual sheet feeder If you need to remove a sheet of media from the manual sheet feeder, press the PRINTER key.
  • Page 92: Printing On Banner Paper

    Printing on Special Media Printing on banner paper To print on banner paper, use the manual feeder. Place the stack of banner paper behind your Sharp Color MFP. Flip up the document tray. 4-18...
  • Page 93 Printing on Special Media Grasp the leading edge of the banner paper, pull it up and over the paper tray, and insert it into the manual feeder. The print side must be up and the right edge of the paper should be against the right guide.
  • Page 94 Printing on Special Media From your application’s File menu, select Print (or Print Setup) Windows 3.1: In the Printer Setup dialog box, click the Options button. The Color MFP dialog box appears. Windows 95: In the Printer Setup dialog box, click the Properties button. The Color MFP property sheets appear.
  • Page 95: Printing From Dos Applications

    Printing From DOS Applications Printing from DOS applications in Windows Use these instructions only if your application runs from the DOS prompt in Windows. When you print from a DOS application, your printer uses PCL 3 emulation. You must install a printer driver for PCL 3 emulation in each DOS application.
  • Page 96: Printing From Non-Windows Dos Applications

    Printing From DOS Applications For help installing a printer, see your application user’s documenta- tion. 7. If you need to change printer settings that are not in your application, use the DOS Printing tab in Printer Manager. 8. Print as you normally would from your application. Printing from non-Windows DOS applications Follow these steps if your application runs from the native DOS prompt, but does not run from the DOS prompt in Windows.
  • Page 97: Changing Print Settings For Dos Applications

    1. From Printer Manager, click the DOS Printing tab. 2. Change settings as needed. Enabling Sharp MFP DOS printing To enable DOS printing to the Sharp Color MFP: 1. From Printer Manager, click the Options tab. 2. Make sure Disable Color MFP DOS Printing (Enable DOS Printing to other Printers) is not checked.
  • Page 98: Enabling Dos Printing To Other Printers

    Printing From DOS Applications Enabling DOS Printing to other printers To enable DOS printing to other printers: 1. From Printer Manager, click the Options tab. 2. Make sure Disable Color MFP DOS Printing (Enable DOS Printing to other Printers) is selected. Printing a DOS fonts list 1.
  • Page 99: Printing Media Specifications

    Printing Media Specifications Paper types You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper. Most papers have a preferred print side indicated on the paper package.
  • Page 100: Paper Sizes

    Printing Media Specifications Most papers have a preferred print side indicated on the paper package. Load the paper so the preferred print side faces you. The following paper sizes can be used in the manual feeder: Length: 127 to 432 mm Width: 88 to 215 mm Weight:...
  • Page 101: Envelope Types

    Printing Media Specifications Envelope C5 162 x 229 mm Envelope C6 114 x 162 mm Envelope B5 176 x 250 mm Envelope 7-3/4 3.88 x 7.5 in. Baronial 5.63 x 4.38 in. Banner Ltr 8.5 x 11 in., continuous forms Banner A4 210 x 297 mm, continuous forms Custom...
  • Page 102: Transparency And Glossy Paper Types

    Printing Media Specifications Envelopes with peel-off sealing strips Envelopes with contents enclosed Transparency and glossy paper types The printer supports letter and A4 size transparencies and glossy paper. Use a transparency or glossy paper designed for an inkjet printer. Do not use transparencies or glossy paper designed for copiers and laser printers, or for pen plotters.
  • Page 103: Recommended Media

    Printing Media Specifications Recommended media For the best printing results, use paper that is specially treated for inkjet printing, such as a high-resolution coated paper. When printing on transparencies or other special media, be sure to use media that is intended for inkjet printing. 4-29...
  • Page 104: Making Copies

    Making Copies Making Copies ........5-2 Changing the preset copy settings .
  • Page 105: Making Copies

    Making Copies The Sharp Color MFP can be used as a copier. Up to 99 copies per original can be made. In addition to plain and coated paper, you can also make copies on transparencies. (Note: For copying, the print media must be A4 size.)
  • Page 106 Making Copies Press the COPY/HELP key. The display will show: COPY MODE START:PRESET 1:PRESET 2:MANU Press the START key or 1 (PRESET) to use the current paper, print quality, MANU PRESET and copy ratio settings. Press 2 (MANU) if you need to override any of the settings.
  • Page 107 Making Copies Enter the size of the printing media by pressing a number key as shown below (or press the START key to automatically select A4). 1: LETTER Example: A4 2: LEGAL 3: A4 The display will show: SET COPY RATIO Set the amount of reduction or enlargement by entering a number from 1 to 6 as shown below (or press...
  • Page 108 Making Copies Select the type of media to be used (press the START key to automatically select PLAIN PAPER). 1: PLAIN PAPER 2: COATED PAPER 3: TRANSPARENCY Example: (Note: The TRANSPARENCY Coated paper selection only appears if you inserted a sheet of media in the manual feeder.) The display will show: SET COPY QUALITY Select the copy print quality.
  • Page 109 Making Copies Note: If you place a large number of originals in the feeder, the memory may become full before all of them can be scanned (MEMORY IS FULL will appear in the display). If this happens, press the START key to copy the originals which have been scanned, and then repeat the copy procedure for the remaining originals, including the original which was being scanned when the memory became full.
  • Page 110 Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The intial setting is YES (cut off the remainder).
  • Page 111: Printing By Infrared Transfer

    Printing by Infrared Transfer Printing by Infrared Transfer ......6-2 Printing from a ZR-3000/3500 Zaurus ..... 6-2 Printing from a notebook computer .
  • Page 112: Printing By Infrared Transfer

    Printing by Infrared Transfer 50 cm max Your Sharp Color MFP is equipped with an infrared port for wireless communication. If you have a Sharp Zaurus (ZR 3000/3500 Series only) or a notebook computer with an Ir port, you can print by "beaming"...
  • Page 113 Select Wireless for the Printer Path, and select IrDA for the IR protocol. When you have completed the settings, touch OK. The IR IN USE light on the Sharp Color MFP will blink during transmission. When transmission is completed, the Color MFP will begin printing.
  • Page 114 Follow the steps below to install the Sharp Color MFP printer. Place your notebook computer so that its infrared port directly faces the Sharp MFP’s infrared port, at a distance of no more than 20 inches (50 cm). Your notebook computer should be turned on and the Sharp MFP plugged in.
  • Page 115 Click the Have Disk... button. The Install From Disk dialog box appears. Click Browse. Insert the Sharp Color Multifunction Interface CD and navigate to your CD-ROM drive. Select the filename Win95.inf and click OK. The Install From Disk box appears. Click OK.
  • Page 116 When the Install Print Cartridge window appears, click Old Black Cartridge Installed or Old Color Cartridge Installed depending on whether a black cartridge or color cartridge is installed in the Sharp Colour MFP. Note: You must select the appropriate button above so that the printer driver in your notebook computer knows what kind of cartridge is installed.
  • Page 117 Printing by Infrared Transfer Printing from a notebook computer Follow the steps below to print from a notebook computer. On the Sharp Color MFP, set Option Setting 19 (IR SELECTION) to PC PRINT. Press these keys: The display will show: OPTION SETTING Press the * key.
  • Page 118 In the Options tab, make sure that "Enable infrared communication on COMX" (where X = your physical infrared COM port number) is checked. Make sure that your application is set to print to the Sharp Color MFP. Choose the Print Setup or equivalent command in your application to view and/or change the printer setting.
  • Page 119: Using As A Telephone And Connecting An Answering Machine

    Using as a Telephone and Connecting an Answering Machine Making Voice Calls ....... . . 7-2 Using the HOLD/SEARCH key.
  • Page 120: Making Voice Calls

    Making Voice Calls The Sharp Color MFP can be used like a regular telephone to make and receive voice calls. To make or receive a phone call, the power must be on. Pick up the handset or press the SPEAKER key. Listen for the dial tone.
  • Page 121: Using The Hold/Search Key

    Making Telephone Calls Using the HOLD/SEARCH key You can use the HOLD/SEARCH key to search for a Rapid Key or Speed Dial number. First search for the number as described in Using the HOLD/SEARCH key in Sending a Fax by Automatic Dialling in Chapter 2, then pick up the handset or press the SPEAKER key.
  • Page 122: Connecting An Answering Machine

    Connecting an Answering Machine If desired, you can connect an answering machine to the Sharp Color MFP’s TEL. SET socket. This will allow you to receive both voice messages and faxes when you are out. Remove the seal covering the TEL. SET socket.
  • Page 123: Changing The Outgoing Message

    Connecting an Answering Machine Note: When FaxAbility or Fax Duet (distinctive ring) is used, the answering machine may be connected to any extension of the same line. Important: In New Zealand, not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment.
  • Page 124: Activating The Answering Machine Connection

    During this time, the Sharp Color MFP will quietly monitor the line. If the Sharp Color MFP detects a fax tone or a duration of silence greater than four seconds, it will take over the line and begin reception.
  • Page 125: Special Fax Functions

    Special Fax Functions Distinctive Ring ........8-2 Broadcasting.
  • Page 126: Distinctive Ring

    Distinctive Ring If you subscribe to a distinctive ring service from your telephone company, you will need to turn on the distinctive ring function. When this is done, your fax machine will signal voice calls by the normal ring pattern, and fax transmissions by a special ring pattern. In the case of a fax transmission, your fax machine will automatically answer the call and receive the fax.
  • Page 127 Distinctive Ring Press 1 (YES) to turn on distinctive ring, or 2 (NO) to turn it off. The display will show: FAX SIGNAL RX Press the STOP key. Set the reception mode to FAX. TEL/FAX ANS.
  • Page 128: Broadcasting

    Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.
  • Page 129: Broadcasting Using A Group Key

    Broadcasting Press the START key. Transmission will begin. A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
  • Page 130: Storing Numbers In Group Keys

    Broadcasting Storing numbers in Group Keys Group Keys allow you to dial a group of fax numbers by simply pressing the appropriate Group Key once. To store a group of numbers in a Group Key, follow the steps below. Rapid Keys 16/G1 through 19/G4 can be used as Group Keys. Note that one key cannot be simultaneously programmed as both a Group Key and a Rapid Key.
  • Page 131 Broadcasting Press the START key. Return to Step 3 to program or clear another Group Key, or press STOP to Step 3 or exit.
  • Page 132: Cover Sheet

    Cover Sheet You can have the Sharp Color MFP generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. For the recipient’s name to appear, you must dial...
  • Page 133: Selecting A Header Message (Optional)

    Cover Sheet Press 1 (YES) to turn on the cover sheet function, or 2 (NO) to turn it off. The display will show: AUTO PRINT OUT Press the STOP key to return to the date and time display. Selecting a header message (optional) When the cover sheet function is turned on, you can also select a message which will appear as a header at the top of the cover sheet.
  • Page 134 Cover Sheet Select a message by entering a number from 1 to 4: 1: URGENT (Example) 2: IMPORTANT 3: CONFIDENTIAL 4: PLS. DISTRIBUTE Dial the receiving machine and transmit the document. Note: To cancel a cover sheet header setting, press the STOP key or remove the document from the feeder.
  • Page 135: Batch Page Numbering

    Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P. 01/05", "P.02/05", etc.). This allows the receiver to check for missing pages.
  • Page 136 Batch Page Numbering Comments: If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.
  • Page 137: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 13 (Junk Fax # Check) to YES as described in Chapter 9, and then enter the fax numbers from which you do not want to receive faxes as shown below.
  • Page 138 <P=002> Blocking Reception of Unwanted Faxes Enter the full number you want to block (max. of 20 digits). (Example) Press the START key. Return to Step 3 to enter (or clear) another number, or press STOP to Step 3 or exit.
  • Page 139: Sending Documents From Memory

    Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 140 Sending Documents From Memory Enter the number of the receiving machine using one of the following methods: Press a Rapid Key. (Example) Press the SPEED DIAL key and enter a Speed Dial number. Enter a full telephone number by pressing the number keys. Press the START key if you entered a Speed Dial number or a full number.
  • Page 141: If The Memory Becomes Full

    Sending Documents From Memory If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL will appear in the display. Press the START key if you want to transmit the pages which have been stored up to that point in memory.
  • Page 142: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission. You can use your machine to both poll and be polled by others.
  • Page 143: Being Polled (Polling Standby)

    Polling (Requesting a Fax Transmission) Being polled (polling standby) To let another fax machine poll your machine, simply set the reception mode to AUTO, and load the document(s) to be sent. Transmission will take place when the other fax machine calls your machine and activates polling.
  • Page 144: Storing And Clearing Fax Numbers For Polling Permission

    Polling (Requesting a Fax Transmission) Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. Press the keys shown at right. ENTRY MODE will appear in the display.
  • Page 145: Timer Operations

    Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at any one time, and the times they will be performed can be specified up to a week in advance.
  • Page 146 Timer Operations Enter a 1-digit number for the day of the operation (skip this step if the operation will be performed within the next 24 hours): 0: Sunday Example: Friday 1: Monday 2: Tuesday 3: Wednesday 4: Thursday 5: Friday 6: Saturday Press the START key.
  • Page 147: To Cancel An Operation

    Timer Operations To cancel an operation If you need to cancel an operation after it has been set, follow the steps below. Press the keys shown at right. TIMER MODE will appear in the display. Press # to cancel a transmission operation, or * to cancel a polling operation.
  • Page 148: Option Settings

    Option Settings The option settings let you customize the Sharp Color MFP to better suit your needs. An initial setting has been made for each option at the factory. You can change a setting by following the steps described for each option below.
  • Page 149 Option Settings Setting 2: NUMBER OF RINGS TO ANSWER This sets the number of rings the fax machine waits before answering an incoming call in FAX and TEL/FAX reception modes. Enter any number from 2 to 4. Initial setting: 4 until display NUMBER OF RINGS...
  • Page 150 Option Settings Setting 5: TEL/FAX REMOTE NUMBER (TRANSFER CODE) If you hear a fax tone when you answer a call on a tone dial extension phone connected to the same line as the fax, you can make the fax begin reception by pressing 5, *, and * on the phone.
  • Page 151 Option Settings Setting 7: TRANSACTION REPORT PRINT SELECT This sets the condition for printing out a Transaction Report. Enter a number from 1 to 5 as follows: 1 (ALWAYS PRINT): A report will be printed after each transmission, reception, or error. 2 (ERR/TIMER/MEM): A report will be printed after an error, timer operation, or memory operation.
  • Page 152 Option Settings Setting 9: PSEUDO RINGING DURATION This sets the duration of pseudo ringing in TEL/FAX reception mode. Press 1 for 15 seconds or 2 for 30 seconds. Initial setting: 1 until display Press PSEUDO RING DUR. shows: QUIET DETECT TM. Setting 10: QUIET DETECT TIME When an answering machine is connected to the fax, the fax will take over the line and begin reception if it detects a certain duration of...
  • Page 153 Option Settings Setting 11: FAX RX ANS. FAILS Press 1 (YES) to have the fax answer a call if an answering machine connected to the fax does not answer within 5 rings. Press 2 (NO) to turn the function off. Initial setting: 2 until display...
  • Page 154 Option Settings Setting 14: JUNK FAX NUMBER CHECK Press 1 to prevent reception from fax numbers entered in the Anti Junk Fax List. Press 2 to allow reception from all numbers. Initial setting: 2 until Press JUNK FAX # CHECK display shows: POLLING...
  • Page 155 Option Settings Setting 17: ACTIVITY REPORT AUTO PRINT OUT Press 1 to have your fax automatically print out an Activity Report once every 30 operations. (The list can still be printed out on demand when desired.) Press 2 to turn automatic print-out off. Initial setting: 2 until Press...
  • Page 156 Setting 19: IR SELECTION When you transmit data from a laptop computer, digital camera, or other device to the Sharp Color MFP by infrared transfer, you must first select the type of transfer. Enter a number from 1 to 4 as follows:...
  • Page 157: Printing Lists And Reports

    Printing Lists and Reports Printing Reports and Lists......10-2 Printing a list ........10-2 Activity Report.
  • Page 158: Printing Reports And Lists

    Printing Reports and Lists You can print out lists showing settings and information entered in the fax. You can also have the fax automatically print out a report on transactions after they are made. The lists and the report are described below.
  • Page 159 Printing Reports and Lists If Option Setting 16 (Auto Print Out) is set to YES, a report will be automatically printed out whenever information on 30 operations has accumulated. (A report can still be printed on demand at any time.) All information is erased after a report is printed out.
  • Page 160: Timer List

    Printing Reports and Lists COM.E-0 to COM.E-13 - A telephone line error prevented the transaction. See Line Error in Chapter 12. CANCEL - Transmission was cancelled because the STOP key was pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax does not have.
  • Page 161: Passcode List

    Printing Reports and Lists Passcode List This list shows settings made for polling security, your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 162: Anti Junk Number List

    Printing Reports and Lists Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function. Group List This list shows the fax numbers stored in each Group Key. 10-6...
  • Page 163: Print Setup List

    Printing Reports and Lists Print Setup List This list shows the current status of the printing settings accessed by pressing the FUNCTION key and the 6 key. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result.
  • Page 164 Maintenance Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (pull the release marked PANEL RELEASE up), and wipe the scanning glass and rollers with a soft cloth. Make sure that all dirt and stains (such as correcting fluid) are removed, as dirt and stains will cause vertical lines on transmitted images and copies.
  • Page 165 Remove the print cartridge. To remove the print cartridge, first press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. Unplug the Color MFP power cord. This forces the print cartridge carrier to remain in the load position.
  • Page 166 Maintenance Plug the Color MFP power cord into an electrical outlet. Press the CARTRIDGE key on the Sharp Color MFP, or click the Cartridges tab then the Install Cartridge button in Printer Manager. Replace the print cartridge and close the front cover.
  • Page 167: Troubleshooting

    Messages and Signals ......12-8 Messages in the display of the Sharp MFP ....12-8 Audible signals .
  • Page 168: Faxing Problems And Other General Problems

    Faxing Problems and Other General Problems If you have any problems with your Sharp MFP, refer to the following troubleshooting guide. Answering machine connection Problem Check and remedy Make sure that the reception mode of the The answering machine Sharp MFP is set to ANS.
  • Page 169: Line Error

    Check with the other party to make sure their fax machine is functioning properly. Have your telephone line checked for line noise. Try connecting your Sharp MFP to a different telephone line. If the problem still occurs, your Sharp MFP may need service. 12-3...
  • Page 170: Dialling And Transmission Problems

    Make sure that the telephone line is properly connected to both the TEL. LINE socket and the wall socket. Make sure that the Sharp MFP is set to the correct dialling mode for your telephone line. See Option Setting 7 in Chapter 9.
  • Page 171 Noise on the telephone line may cause A distorted image is distortion. Try sending the document again. received at the other end. Make a copy of the document on the Sharp MFP. If the copy is also distorted, your Sharp MFP may need service. 12-5...
  • Page 172: Reception And Copying Problems

    Noise on the telephone line may cause Received images are distortion. Have the other party try sending distorted. the document again. Make a copy of another document on the Sharp MFP. If the copy is also distorted, your Sharp MFP may need service. 12-6...
  • Page 173: General Problems

    Scan in Chapter 2). transmission or copying. The Sharp MFP may interrupt during a voice call if the reception mode is set to Voice calls taken on an ANS. To prevent interruption on a touch-...
  • Page 174: Messages And Signals

    Messages and Signals Messages in the display of the Sharp MFP You have received a fax, however, a sheet of media is loaded in the manual paper feeder. Press the PRINTER key to remove the media CAN’T PRINT DATA/ CHECK MAN FEEDER/...
  • Page 175 Display Messages The original document is jammed. See the DOCUMENT JAMMED Clearing Paper Jams following section, FUNCTION MODE The FUNCTION key has been pressed. The HOLD/SEARCH key has been pressed to put the other party on hold during a phone HOLD conversation.
  • Page 176 Display Messages This appears if you attempt to search for an NO DATA automatic dialling number when none have been stored. You have tried to dial or clear a Rapid Key or Speed Dial number that hasn’t been NO # STORED programmed (a full number hasn’t been assigned to it).
  • Page 177: Audible Signals

    Display Messages The HOLD/SEARCH key has been pressed. Press # or * to search for an automatic dialling number, or press STOP to return to the data SEARCH DIAL Using the and time display. (See HOLD/SEARCH key Sending a Fax by Automatic Dialling in Chapter 2.) Cartridge installation has been initiated from...
  • Page 178: Printing Problems

    Printing Problems Error messages in Printer Manager One of the following messages may appear in the Status tab of Printer Manager when a problem occurs. Ink Low Your print cartridge is running out of ink and needs replacement. Out of Memory Before sending a file to print, close all other open files in the appli- cation you are using.
  • Page 179 Printer Error If a printer error message appears, follow these steps: Open the front cover of the Sharp Color MFP. Clear any paper or other objects from the paper path. Make sure the print cartridge is completely snapped into the cartridge carrier.
  • Page 180: General Printing Problems

    Printing problems If the error condition reappears, unplug the power cord from the electrical outlet and plug back in. If the error condition is still present, your Sharp Color MFP may require service. General printing problems DOS print file takes too long to print If you are attempting to print a DOS file by sending it to the port to which the printer is connected, use the DOS Copy command.
  • Page 181 Printing problems If you are using Windows 95, make sure Spool MS-DOS print jobs is selected: 1. Click Start, point to Settings, and then click Printers. 2. In the Printers window, right-click the Color MFP printer icon. 3. In the sidebar menu, click Properties. 4.
  • Page 182 Printing problems Printer power is on but nothing prints Try the following if the Sharp Color MFP is on but nothing prints (there is no action from the printer): Make sure the Sharp Color MFP has paper. Make sure the printer parallel cable is completely plugged into the Sharp Color MFP.
  • Page 183 Printing problems Printer seems to be printing but no characters appear If the Sharp Color MFP seems to be printing but no characters appear on the paper, make sure: The print cartridge is properly installed in the printer. The tape was removed from the print cartridges before they were installed.
  • Page 184: Poor Print Quality

    Printing problems Poor print quality Characters not aligned correctly at left margin Try the following suggestions to correct this problem: Make sure you do not have hard-coded spaces at the left margin. Clean the print cartridge nozzles. See Cleaning the print nozzles Chapter 1.
  • Page 185 Chapter 1. Poor print quality at left, right, or bottom edge of page Like other printers, your Sharp Color MFP cannot print in the extreme left, right, or bottom edges of a page. To avoid poor print quality at the...
  • Page 186 Printing problems Left and Right Margins Left and right margin settings must be at least 6.35 mm each for all envelope sizes. Bottom Margin The bottom margin setting for all envelope sizes must be 12.7 mm. Top Margin The top margin setting for all envelope sizes must be at least 3.39 Print is too dark or smudged Make sure the Paper Type setting in the printer software matches the paper type loaded in the printer.
  • Page 187 Printing problems Print is smeared as the printer prints the page: Change to a higher or lower Print Quality setting. See Selecting print quality in Chapter 4. Disable your Windows screen saver. Page is smeared by the next page exiting the printer: The ink may still be damp when a page finishes printing.
  • Page 188: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START key. If it doesn’t feed out, remove it as follows: Important: Do not try to remove a document without opening the operation panel.
  • Page 189: Clearing Jammed Printing Paper

    Clearing Paper Jams Close the operation panel, making sure it clicks into place. Clearing jammed printing paper Open the front cover of the Sharp MFP. Grasp the leading edge of the jammed paper and pull it out of the machine.
  • Page 190 Make sure there are no torn pieces of paper remaining in the machine. Close the front cover. Replace the paper tray cover (if removed), and then press the paper release plate back down. Press the PRINTER key to reset the Sharp MFP. 12-24...
  • Page 191 Setup Guide Note: This chapter contains the same information as found in your printed Setup Guide. 1. Unpacking Checklist ......13-2 2.
  • Page 192: Unpacking Checklist

    Document tray Rapid key labels Setup Guide Paper cover Quick Reference Guide Paper tray Sharp Color MFP CD-ROM Handset Handset lead Telephone line cord Color and black Adapter Adapter print cartridges (for New Zealand) (for Australia) (one each)
  • Page 193: Trays

    2. Trays Attach the document tray. Insert the paper tray into the back of the machine as shown. Pull out the original document support and the output tray. Note: When receiving faxes, copying or printing, do not let a large number of pages accumulate in the output tray.
  • Page 194: Connections

    3. Connections Handset Connect the handset as shown and place it on the handset rest. The ends of the handset lead are identical, so they will go into either socket. Make sure the handset cord goes into the unmarked socket on the side of the machine! Use the handset to make ordinary phone...
  • Page 195: Your Computer

    Connections Parallel cable Connect the Sharp Color MFP to your computer with a parallel cable. If you do not have a parallel cable, you can purchase one from your dealer or any computer store. Make sure the cable is IEEE 1284-compliant. We recommend a shielded cable no longer than 2 meters.
  • Page 196 Connections Power lead Plug the power lead into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet. Caution: When disconnecting the fax, unplug the telephone line cord before unplugging the power lead. Caution: The mains outlet (socket outlet) should be installed near the equipment and be easily accessable.
  • Page 197 Do not insert it into the TEL. SET socket. Note: The Sharp MFP is set for tone dialling. If you are on a pulse dial line, you must set the Sharp MFP for pulse dialling. Press the following keys on the operation panel:...
  • Page 198 Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET socket on the fax. To connect an answering machine to the Sharp Color MFP, see Answering Machine Connection in Chapter 7 of your online Operation Guide.
  • Page 199: Installing A Print Cartridge

    4. Installing a Print Cartridge We recommend that you keep a black cartridge Your Sharp Color MFP installed for normal use, uses either a FO-25CC and change to a color color print cartridge or a cartridge only when you FO-21BC black print need to print a color job.
  • Page 200 Installing a Print Cartridge Open the front cover of the Sharp Color MFP. Note on changing cartridges: When you need to change a print cartridge, remove the currently installed cartridge after Step 2 above. Remove the cartridge by pulling the knob on the cartridge toward you until you hear a click.
  • Page 201 Installing a Print Cartridge Gently remove the sticker and transparent tape covering the copper printhead. Do not touch the copper-colored area! Insert the print cartridge into the cartridge carrier. Push back on the cartridge until it snaps into place. Note: If the print cartridge moves loosely in the carrier, it is not locked into place.
  • Page 202 NEW COLOR CART. The cartridge will return to its home position. If you pressed 3 or 4 for a new cartridge, the Sharp MFP will print a test page for printhead alignment. If you installed a new print cartridge, look at the test page and locate the line that comes closest to forming a perfectly straight line.
  • Page 203 Installing a Print Cartridge Press these keys on the Sharp MFP: The display will show: ALIGN CARTRIDGE ENTER (00-30) 15 START: PRINT Enter the two-digit number of the straightest line on the test page. (If the number is less than 10, enter a 0 before the number.)
  • Page 204: Loading Printing Paper

    5. Loading Printing Paper You can load A4 size paper in the paper tray. The maximum number of sheets is: 200 for paper from 60 to 80 g/m 150 for paper from 80 to 90 g/m (such as coated paper) Remove the paper cover if it is on the paper tray.
  • Page 205 Loading Printing Paper Insert the stack of paper into the tray, print side up. If paper remains in the tray, take it out and combine it into a single stack with the new paper before adding the new paper. Replace the paper cover on the paper tray. Push the paper release plate back down.
  • Page 206 Loading Printing Paper The Sharp Color MFP has been set at the factory to scale the size of received faxes to A4 size paper. If you need to change the paper size setting, press these keys: The display will show: PAPER SIZE Press 1 to select LETTER, 2 to select LEGAL, or 3 to select A4.
  • Page 207: Entering Your Name And Fax Number

    6. Entering Your Name and Fax Number To send faxes directly from Once you enter this the Sharp Color MFP, you information, it will must enter your name and automatically appear fax (telephone) number. at the top of each fax You must also set the date page you send.
  • Page 208 Entering Your Name and Fax Number Press the # key twice: The display will show: OWN NUMBER SET Press the START key. The display will show: ENTER FAX # Enter your fax number by pressing the number keys. Up to 20 digits can be entered.
  • Page 209 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 SPACE = Press this key to delete the letter highlighted by the cursor.
  • Page 210: Setting The Date And Time

    FUNCTION key * key START key STOP key Press these keys: The display will show: ENTRY MODE Press the * key two times. The display will show: DATE & TIME SET Note: The Sharp Color MFP is Year 2000 compliant. 13-20...
  • Page 211 Setting the Date and Time Press the START key. The currently set date will appear in the display. Enter a two-digit number for the day ("01" to "31"). To correct a mistake, press the SPEED DIAL key to move the cursor back to the mistake, and then enter the correct number.
  • Page 212 Setting the Date and Time Press the START key to start the clock. The display will show: STORE JUNK FAX # Press the STOP key to return to the date and time display. 13-22...
  • Page 213: Installing The Multifunction Interface Software

    1. Make sure that the Sharp Color MFP is connected to your computer with a parallel cable as explained in Section 3, Connections. 2. Make sure the Sharp Color MFP is on (the power cord is plugged into an outlet).
  • Page 214 CD into your CD-ROM drive. Click Browse and navigate to your CD-ROM drive. Select Setup.exe and choose OK. A screen will ap- pear telling you to install the Sharp Color MFP printer driver before the Color Multifunction Interface software. Click the Sharp Color MFP Printer Driver button to begin installing the printer driver and follow the instructions on the screen.
  • Page 215 The Online Guide is divided into three parts: Part I: Instructions for using the Sharp Color MFP as a printer, standalone fax machine, and standalone copier. Part II: Instructions for using the Windows 95 version of the Color Multifunction Interface.
  • Page 216: Selecting The Reception Mode

    9. Selecting the Reception Mode The Sharp MFP has four modes for receiving incoming calls and faxes: TEL mode: This is the most convenient mode for receiving phone calls. You can also receive faxes; however, all calls must first be answered by picking up the fax’s handset or an extension phone connected to the same line.
  • Page 217 Press these keys: The display will show: RECEIVE UNIT Press 1 (FAX) to select the Sharp Color MFP, or 2 (PC) to select your computer. FAX (Sharp MFP) If you select reception to your computer and the reception mode is set to TEL, you must answer all calls by picking up the Sharp MFP’s handset.
  • Page 218 Index Copy/Help key, xi, 5-3 Cover sheet, 9-7 Activity Report, 10-2 Automatic printing, 9-8 Aligning the printhead, 1-14 - 1-17 Date, setting, 13-20 ANS. reception mode, 3-2, 3-6, 13-26 Default printer, setting, 4-4 Answering machine connection Dial mode, 9-4 Activating, 7-6 Dialling Connecting, 7-4 Direct Keypad, 2-17...
  • Page 219 Index Messages in Printer Manager, 12-12 Messages in Sharp MFP display, 12-8 Group Keys Storing, 8-6 Using, 8-5 Normal Dialling, 2-8, 7-2 Group List, 10-6 Number keys, xi Number of rings in FAX and TEL/FAX reception modes, 9-2 Halftone, 2-6...
  • Page 220 Index TEL. SET socket, 7-4, 13-8 TEL/FAX reception mode, 3-2, 3-4, Rapid Dial Keys, xii 13-26 Rapid Key Dialling, 2-15, 7-2 Tel/Fax Remote Number, 9-3 Receive Unit setting, 3-3, 13-27 Telephone Number List, 10-4 Reception mode Telephone, using as, 7-2 ANS.

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