Polycom CX500 User Manual
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Also See for CX500:
- User manual (23 pages) ,
- Quick start manual (4 pages) ,
- Specifications (2 pages)
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Summary of Contents for Polycom CX500
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Page 1: User Guide
® Polycom CX500/CX600/CX3000 IP Phone User Guide ® ™ Microsoft Lync Edition March 2013 1725-44328-001 Rev.B... - Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: Table Of Contents
Polycom CX500/CX600/CX3000 IP Phone User Guide . . . 1 Sign Into Your Phone ..........2 Sign In Using Microsoft Lync . - Page 4 ® Polycom CX500/CX600/CX3000 IP Phone User Guide Polycom, Inc.
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Page 5: Polycom ® Cx500/Cx600/Cx3000 Ip Phone User Guide
This guide explains how to use Lync Phone Edition with the following phones: ® • Polycom CX500 IP Common Area/Lobby Phone For more information about this phone, see http://www.polycom.com/support/voice/cx/communicator_cx500.ht ® •... -
Page 6: Sign Into Your Phone
® Polycom CX500/CX600/CX3000 IP Phone User Guide • Access Phone Settings and Help • Reset Your Phone Sign Into Your Phone If Lync is installed on your computer, you can simplify the phone sign-in process and make and receive Lync Phone Edition calls from your computer by using the USB cable to connect your phone to your computer. -
Page 7: Sign In Using A Pin
Sign In Using a PIN You must create a PIN if Lync is not installed on your computer. To sign in on your phone: If you do not have a computer connected to the phone, from the Welcome screen, select No. Polycom, Inc. -
Page 8: Make A Call
® Polycom CX500/CX600/CX3000 IP Phone User Guide Enter your phone number or extension, and then select Next. For example, enter “12345” twice. Make a Call In addition to the standard way of making a phone call (by picking up the handset and dialing), you can make calls as follows: •... - Page 9 To call from Microsoft Lync on your computer: Open Lync on your computer. In the Microsoft Lync main window, click Group, and then click the group the contact is in. Make sure the optional USB cable that connects the phone to your computer is installed. Polycom, Inc.
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Page 10: View A Contact Card
® Polycom CX500/CX600/CX3000 IP Phone User Guide Click the Call button next to the contact you want to call. View a Contact Card A contact card provides details about a contact’s availability and presence. Depending on the access level that a contact grants you, you may see the contact’s phone numbers, schedule information, the phone number of the... -
Page 11: Receive A Call
You can either answer a call or redirect the call to your voice mail. To handle an incoming call: >> From the Incoming call screen, do one of the following: — To answer the call, either select Answer or pick up the handset. Polycom, Inc. -
Page 12: Change Your Status
® Polycom CX500/CX600/CX3000 IP Phone User Guide — To send the caller directly to your voice mail, select To Voice Mail. Change Your Status Your presence status is determined by your calendar and activity. For example, when you're in a scheduled meeting or on a call, your status shows as Busy. -
Page 13: Use Call Controls
If you adjust the speakerphone volume during a call, the volume setting is retained for all subsequent calls that use the speakerphone. To mute everyone except yourself when you’re in a conference call: >> From the In Call screen, select Menu, and then select Mute Audience. Polycom, Inc. -
Page 14: View Call Logs
® Polycom CX500/CX600/CX3000 IP Phone User Guide View Call Logs The Call Logs screen displays a history of incoming, outgoing, and missed calls. To view your call logs: From your phone’s Home Screen, select the Call Logs icon. From the All Calls screen, select Menu to sort the calls. -
Page 15: Manage Multiple Calls
Once enabled, you will see that option enabled on the Lync client. When you put a call on hold, the other end will hear the configured music. You can change the music they hear using the Lync client. For more information, go to http://social.technet.microsoft.com/Forums/en-US/ocsclients/thread/9d7deb8e-630 d-4740-ab74-a2ba9277fac8/. Polycom, Inc. - Page 16 ® Polycom CX500/CX600/CX3000 IP Phone User Guide To place a call on hold: >> From the In Call screen, select Hold. To answer a second call when you’re in an active call: >> From the Incoming call screen, select Answer. Your active call is placed on hold and your second call is answered.
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Page 17: Escalate A Call To A Conference Call
Enter a phone number or select a contact, and then select Call. To end a call: >> From the In Call screen, select End. Escalate a Call to a Conference Call You can start a conference call during a phone call and add more participants. Polycom, Inc. -
Page 18: Transfer A Call
® Polycom CX500/CX600/CX3000 IP Phone User Guide To escalate a call to a conference call: From the In Call screen, select Menu, and then select Add Others. To add a participant, enter a phone number or select a contact, and then select Add. - Page 19 Transfer to Parking Lot. The call will be placed on hold. A notification appears, displaying a number to call to retrieve the call. Contact the team that you want to answer the call, and give them the number from the notification. Polycom, Inc.
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Page 20: Join A Meeting From The Calendar
® Polycom CX500/CX600/CX3000 IP Phone User Guide To transfer a call to a mobile phone: >> From the In Call screen, select Menu, and then select Transfer to Mobile Phone. Join a Meeting from the Calendar Your calendar displays Microsoft ®... -
Page 21: Access Phone Settings And Help
Ring Tones • Phone-Unlock PIN • Time Zone • Date Format • Time Format • Language • High Contrast • Text Telephony (TTY) • Malicious Call Trace Some of the above settings may not be available on your phone. Polycom, Inc. -
Page 22: Reset Your Phone
® Polycom CX500/CX600/CX3000 IP Phone User Guide To access the Settings menu: From your phone’s Home screen, select Menu, and then select Settings. From the Settings screen, select the setting you want to change. To access the general Help for the phone: >>... - Page 23 Reset Your Phone The reset process can take up to four minutes. After the phone resets, the Home screen displays. Polycom, Inc.
- Page 24 ® Polycom CX500/CX600/CX3000 IP Phone User Guide Polycom, Inc.
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Page 25: Safety Notices
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. - Page 26 Replacement products or parts may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package.
- Page 27 In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This equipment may not be used on a coin service or party line.
- Page 28 RJ-45 connectors. The Polycom CX500 and Polycom CX600 products are rated 24Vdc, 0.5A. When used with the optional external power supply, the power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
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