Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the
purchase, unless otherwise stated by the app developer. Your credit card is not charged and
the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can't request a refund a
second time.
1. Tap
> Play Store.
– or –
Tap
> Apps
2. Tap
> My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund. Your app is uninstalled and the charge is cancelled.
Open an Installed App
There are options for opening an installed app.
► On the status bar, check if you see the
Notifications panel, and then tap the app to open it.
– or –
> Menu
1. Tap
2. Locate the app and tap the icon.
– or –
1. Tap
> Play Store.
– or –
Tap
> Apps
2. Tap
> My apps.
3. Locate the app and tap the icon.
102 Apps and Entertainment
> Play Store.
or Apps
.
> Play Store.
icon. If you see the
icon, open the