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High Performance With Manageability For The Networked Enterprise 8100 D ® O W E R A T E E S K T O P E R I E S S E R V I C E A N D R E F E R E N C E M A N U A L...
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The NEC CSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Seagate and Quantum SCSI Hard Drive Jumper Settings........2-7 Western Digital SCSI Hard Drive Jumper Settings ..........2-7 NEC 32X CD-ROM Drive Jumper Settings .............. 2-8 Lucky Goldstar 32X CD-ROM Drive Jumper Settings..........2-8 Lite-ON 32X CD-ROM Drive Jumper Settings............2-8 56-Kbps Fax/Modem Board Jumper Settings ............
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Cheyenne Backup....................2-31 NEC Security ......................2-32 NEC SNMP Agent ....................2-32 Installing the NEC SNMP Agent..............2-32 Configuring the NEC SNMP Agent for Windows 95/Windows 98 ....2-33 Configuring the NEC SNMP Agent for Windows NT ........2-34 NEC WebTelligent ....................2-35 NEC WebTelligent Features................2-36 NEC WebTelligent Requirements ..............2-37 NEC WebTelligent Installation ................2-38...
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Uninstalling the NEC SNMP Agent or LANDesk Client Manager....2-56 Using the Selective Application Restore Program on a Remote CD......2-56 Using the NEC Select Install CD with a SCSI Drive ..........2-58 NEC Help Center Online Documentation..............2-59 Installing the NEC Help Center Online Documentation..........2-59 Uninstalling the NEC Help Center ................2-59...
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System Board Removal and Replacement ..............3-26 Removing the System Board..................3-26 Replacing the System Board..................3-27 Removing the Plastic Rail..................3-29 Riser Board Removal....................3-30 CMOS Battery Removal....................3-31 System Board Connectors, Jumpers, and Sockets ................. 4-2 External Cable Connectors ..................4-2 Internal Connectors ....................4-3 System Board Jumpers .....................
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CD-ROM Drive Problems ..................8-5 Speaker Problems ..................... 8-6 Diagnostics........................8-7 NEC CSD Information Services Service Telephone Numbers ..................9-2 Technical Support ......................9-3 NEC CSD Website ....................9-3 Email/Fax Technical Support Service ............... 9-3 Technical Support Services..................9-4 Contents vii...
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Uninstalling the NEC SNMP Agent or LANDesk Client Manager ......A-4 When Both NEC SNMP Agent and LANDesk Client Manager Are Installed..A-4 When LANDesk Client Manager Is Installed Without the NEC SNMP Agent ...A-5 Configuring the System for the NEC SNMP Agent...........A-5 Configuring the System for NEC WebTelligent ............A-5...
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NEC WebTelligent Installation..................A-13 NEC SNMP Agent Installation ..................A-16 SCSI Drive Limitations ....................A-16 Booting from a CD....................A-16 Using the NEC Select Install CD with a SCSI Drive ..........A-16 PIIX4 Limitations......................A-16 Reconfiguring Ultra DMA Support.................A-16 Determining IDE Device Compatibility ..............A-17 System Restore with a Diamond Viper V550 Video Card Installed ......A-17 Recommended Resolutions for NEC VistaScan USB Monitors........A-18...
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NEC Selective Application Restore window................A-12 WebTelligent Login Screen....................A-15 NEC WebTelligent Control Screen..................A-15 List of Tables PowerMate 8100 Series System Configuration ..............1-3 System Components......................1-9 Interrupt Level Assignments ....................2-3 Parallel Port Interrupts ......................2-3 Serial Port 1 and Serial Port 2 Interrupts................2-4 System Board Jumper J5G1 Settings ..................
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Power Menu Options ......................2-21 Boot Menu Options......................2-21 Exit Menu Options.......................2-23 Maintenance Menu Options ....................2-24 Resolutions for 15- and 17-Inch NEC VistaScan USB Monitors...........2-25 System Utilities........................2-26 PowerMate 8100 Desktop Series Disassembly Sequence ............3-2 System Board Internal Connectors ..................4-3 Supported DIMMs ........................ 4-9 Sample DIMM Upgrade Paths ....................
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PowerMate 8100 Desktop Series FRU List................6-2 PowerMate 8100 Desktop Series Documentation and Packaging ........... 6-5 Problems and Solutions......................8-7 NEC CSD Service and Support Telephone Numbers ............. 9-2 System Specifications ......................10-2 System Board Specifications ....................10-3 Riser Board Specifications ....................10-4 Mouse Specifications ......................10-4...
It includes system setup information, disassembly procedures, and illustrated parts lists. The manual is prepared for NEC CSD trained customer engineers, system analysts, service center personnel, and dealers. The manual is organized as follows.
Abbreviations ampere decibels alternating current direct current acknowledge direct cable connection accelerated graphics port data communications equipment ASIC application-specific integrated circuit Display Data Channel DIMM Dual In-Line Memory Module advanced technology (IBM PC) dual in-line package AT attachment direct memory access ATAPI AT attachment packet DMAC...
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gigabyte modified frequency modulation ground megahertz hexadecimal MIDI musical instrument digital Hercules Graphics Adapter interface hertz millimeter integrated circuit multimedia extensions identification modem modulator/demodulator intelligent device electronics metal-oxide semiconductor IDTR interrupt descriptor table MPEG Motion Picture Experts Group register millisecond inch most-significant bit INTA...
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universal serial bus RAMDAC RAM digital-to-analog converter volt row address strobe volts, alternating current red green blue video cassette recorder RGBI red green blue intensity volts, direct current root mean square video display terminal read-only memory VESA video electronics standards revolutions per minute association real-time clock...
This section provides an overview of the NEC PowerMate 8100 Series desktop configuration. The section highlights system hardware features, computer front, back, and inside features, and system security features. It also includes brief descriptions of the major components comprising the system.
The following table lists the PowerMate 8100 Series system configurations. PowerMate 8100 Series System Configuration Component Description System Board Intel JN440BX or JN440BX-2 (82440BX AGP chipset) with sound CPU* Celeron 300 MHz MMX (66- and 100-MHz Front-Side Bus) Celeron 333 MHz MMX (66- and 100-MHz Front-Side Bus)
System controls allow the selection of specific system operations. Lamps visually alert the user to the status of system operation. The system has the following devices, controls, and lamps on the front of the system (see the preceding figures for device, control, and lamp locations). Diskette drive —...
External connectors allow the attachment of peripheral devices such as a monitor, keyboard, mouse, and printer. The system has the following external connectors. LAN connector — The RJ-45 local area network (LAN) connector permits connection of the system to an Ethernet LAN for communication with other computers.
VGA monitor connector — Attach a video graphics array ® ™ (VGA)-compatible monitor (NEC MultiSync monitor, NEC VistaScan monitor or other VGA-compatible monitor) with a 15-pin connector to this AGP board connector. Expansion board slots — Use these slots to install up to three optional boards (graphics, fax/modem, SCSI) in the system.
NEC Security The NEC Security utility allows password protection and permits the user to disable access to the diskette drive, COM ports, or printers. Refer to Section 2, “System Configuration,” for information on using the NEC Security utility.
Security slot ® The security slot on the back of the chassis accepts a Kensington Security Standard connector or other locking device. The locking device secures the workstation to an immovable object to prevent theft. Locking Tab The system also has a locking tab on the rear of the chassis. The tab fits through a slot on the rear edge of the chassis cover when the cover is on.
For further information on the system board, see Section 4, “System Board.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part for the system board. Riser Board...
Connector locations for the IDE hard drive connectors on the riser board are given in Section 5, “Riser Board.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD parts for the hard drives. Hard drive specifications are given in Section 10, “Specifications.”...
The power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115 Vac for systems used in the United States;...
CD-ROM jumper settings are included in Section 2, “System Configuration.” Section 6, “Illustrated Parts Breakdown” lists the NEC CSD part for the CD- ROM drive. Specifications are given in Section 10, “Specifications.”...
See Section 2, “System Configuration,” for information on setting Windows NT jumpers. Section 4, “System Board,” and Section 5, “Riser Board,” include cable connection information for the fax/modem. Fax/modem board specifications are provided in Section 10, “Specifications.” Sound Board ® ™...
LS-120 Diskette Drive ® Some models come with an Imation LS-120 120-MB diskette drive. The LS- 120 drive is a very high-capacity, high-performance storage device that is capable of using 120-MB diskettes. It is also backward compatible with 720-KB and 1.44-MB diskettes. Use the LS-120 diskette drive to back up work, archive old files, and transport your work.
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The Zip drive is installed in a 5 1/4-inch accessible bay. The installed Zip drive is connected to an IDE cable that connects to the riser board. The PCI/IDE channel, and the master/slave configuration of the drive depend on the specific configuration of the system.
System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Video Modes Resolutions for NEC VistaScan USB Monitors Utilities NEC Select Install CD NEC Help Center Online Documentation NEC Driver CD Intel Processor Serial Number Control Utility...
SCSISelect utility BIOS Update utility LANDesk Client manager NEC Auto Backup utility NEC Select Install CD NEC Driver CD Cheyenne Backup NEC Security NEC SNMP Agent NEC WebTelligent NEC Configuration Change Notice.
The following table lists the IRQ settings. Note that assignments 0 through 15 are in order of decreasing priority. Interrupt Level Assignments* Interrupt Priority Interrupt Device I/O Channel Check IRQ00 System Timer IRQ01 Keyboard IRQ02 Programmable Interrupt Cascade IRQ03 COM2* IRQ04 COM1* IRQ05...
Serial Port Interrupts The interrupts for serial port 1 and serial port 2 are given in the following table. Any interrupts used for the built-in serial ports are not available for ISA parallel ports. Also, if serial ports share an interrupt, verify that hardware and software added to the system can share these interrupts without problems.
Enables BIOS recovery procedures. The BIOS attempts to Mode recover the BIOS configuration. A Recovery diskette is required (downloadable from the NEC CSD website. Sample Hard Drive Jumper Settings Jumper settings for a some of the hard drives that might typically be found in a PowerMate system appear in the following sections.
Quantum IDE Hard Drive Jumper Settings The factory settings for the jumpers on the Quantum IDE hard drives are shown in the following table. The settings are for a single drive installed in the system. Specifications for the hard drives are included in Section 10. Quantum IDE Hard Drive Jumper Settings Function Jumper Pins...
Seagate and Quantum SCSI Hard Drive Jumper Settings The factory settings for the jumpers on the Seagate Barracuda SCSI hard drive and the Quantum Viking SCSI hard drive are listed in the following table. The settings are for a single drive installed in the system. The specifications for the SCSI hard drives are included in Section 10.
NEC 32X CD-ROM Drive Jumper Settings The factory settings for the jumpers on the NEC 32X CD-ROM drive are shown in the following table. The drive is set as the master device on the secondary channel. Specifications for the CD-ROM drive are included in Section 10.
56-Kbps Fax/Modem Board Jumper Settings The factory settings for the jumpers on the fax/modem board are as follows. For Windows 95 and Windows 98 systems, the jumper blocks for COM port and IRQ settings are not jumpered (factory default) or are parked on pin 1 of a pair. For Windows NT systems, the jumpers settings are shown in the following table.
BIOS Setup Utility The BIOS Setup utility configures system parameters. The parameters are saved in nonvolatile memory in a CMOS chip backed by a battery on the system board. The battery supplies continuous power to maintain parameter configuration information when system power is off. Note: Before changing parameters or replacing the battery, print out or write down the current setup parameter...
3. Setup’s Main Menu appears and looks similar to the following screen. BIOS Setup Main Menu How to Use Setup Use the keys shown on the bottom of the Main Menu to make selections or to exit the current menu. The following table describes the navigation keys. Navigation Keys Function Provides help for the parameter field being displayed.
Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen. Other Main menu options are available by selecting submenus. Use the arrow keys to select one of the Main menu options and press Enter select a submenu.
Advanced Menu Selecting Advanced from the Main menu displays a menu with the following options. Plug & Play O/S The Plug and Play field indicates if the computer’s operating system is configured to use Plug and Play devices. Yes is the default setting if using an operating system with Plug and Play (Windows 95 and Windows 98).
Peripheral Configuration Parameters Menu Item Settings and Description Serial Port B Settings: Enabled, Auto, Disabled (default), IrDA The default setting for Serial Port B supports the hardware shipped with the system. For example, if the system shipped with a fax/modem board, Serial Port B defaults to Disabled. Auto enables the device but the BIOS does not place its resources unless the Plug and Play OS option in the BIOS is set to No.
Peripheral Configuration Parameters Menu Item Settings and Description DMA Channel Settings: DMA1 (default), DMA3 DMA is not displayed when Mode B is Bi-directional. The DMA field is only displayed when the Parallel Port field is set to Enabled and the Mode field is set to ECP. Audio Settings: Disabled, Enabled (default).
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IDE Device Configuration Parameters Menu Item Settings and Description Type Settings: None, IDE Removable, ATAPI Removable, CD-ROM, User, Auto (default). Defaults to Auto and changes at boot time based on auto- detection. When set to Auto, the values are auto-set for Cylinders, Heads, Sectors, and Maximum Capacity.
Floppy Options This menu configures the floppy (diskette) drive device whenever it is removed or its settings need to be changed. Use the fields in the following table to configure the system when making any diskette drive changes. Floppy Drive Options Menu Item Settings and Descriptions Floppy Disk Controller...
DMI Event Logging Menu Item Settings and Descriptions Mark DMI Events as Read [Enter] Press Enter to bring up the dialog box asking for confirmation that the events should be marked as read. If no events have been logged, the Mark DMI Events As Read field is read-only.
Resource Configuration Menu Item Settings and Descriptions Memory Hole Settings: Disabled (default), Conventional, Extended. The Disabled setting indicates that there is no hole enabled in upper memory. The Conventional setting indicates a 128 KB conventional memory hole in the system RAM starting at 512 KB.
Security Menu Options Menu Item Settings and Descriptions Supervisor Password is: Settings: Clear (default), Set. This field indicates if a password is set, but is read-only. Set or change the password using the Set Supervisor Password option. Set User Password [Enter] Use this field to set or change the user password.
Settings and Descriptions Boot Time Diagnostic Settings: Disabled (default), Enabled. Screen (Quiet Boot) When set to Disabled, the NEC splash screen displays instead of the POST screen during boot. Quick Boot Mode Settings: Enabled (default), Disabled. When set to Enabled, certain tests are skipped during boot, to decrease the time it take to boot.
Boot Menu Options Menu Item Settings and Descriptions System Backup Reminder Settings: Disabled (default), Daily, Weekly, Monthly. When set to Daily, Weekly, or Monthly, the system displays a system backup reminder message during boot up. Fixed Disk Boot Sector Settings: Normal (default), Write Protect. When set to Write Protect, the fixed disk boot sector is write- protected against viruses.
Boot Menu Options Menu Item Settings and Descriptions Hard Drive IDE drives. IDE drives are identified by auto-typing. Select an IDE device from the option list with the up or down arrow, then press the plus or minus key to change the device boot order. Bootable ISA Cards.
Maintenance Menu Options Menu Item Settings and Description Processor Speed Sets the following processor speeds: 233 MHz, 266 MHz, 300 MHz, 333 MHz, 350 MHz, 366 MHz, 400 MHz, 450 MHz, 500 MHz Clears All Passwords [Enter] Clears the User and Supervisor passwords. Press Enter to open a dialog box asking for confirmation that the passwords should be cleared.
Resolutions for NEC VistaScan USB Monitors The following table lists the supported resolutions for NEC PowerMate Series ™ systems with 15-inch and 17-inch NEC VistaScan USB monitors. ! CAUTION Setting resolutions other than the rates listed in the following table generates a "black" monitor screen.
Update the BIOS with a BIOS flash diskette containing the latest version of the BIOS code. The diskette can be obtained from NEC Computer Systems Division or the latest BIOS can be downloaded from the NEC CSD Bulletin Board System (BBS) onto a diskette. The BIOS can also be downloaded from the NEC CSD website.
(local machine) or enable/disable the serial ports, printer, or diskette drive (system administrator) back up and restore system configuration files back up system and application software using the NEC Auto Backup utility troubleshoot receive notice of system events (for example, if the system is running low...
detect changes to CPU, memory, and hard drive characteristics and alert you to these changes (Configuration Change Notification) transfer files to and from client workstations remotely reboot client workstations. There are two main components of Client Manager: PC Health Indicator and Inventory.
GDI used non-critical boot failure boot virus detection. Once a threshold level has been passed on a workstation, the user can request notification of the problem and have it written into a log file. Inventory Client Manager Inventory views the hardware and software components of the workstation.
Monitoring Capabilities An NEC MagicEye™ Technology chip on the system board supports many new and advanced real-time monitoring capabilities used by DMI. The chip provides the following: an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits...
4. Exit from LANDesk Client Manager. NEC Auto Backup On systems that use the Windows 95 or Windows 98 operating system, NEC Auto Backup is a data management and backup program that operates in conjunction with LANDesk Client Manager’s DMI and the Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) Hard Drive instrumentation.
Installing the NEC SNMP Agent The NEC SNMP Agent software is on the NEC Select Install CD. Install the software on a Windows 95, Windows 98, or Windows NT system as follows. (The NEC SNMP Agent software can also be downloaded from the NEC CSD website at www.nec-computers.com...
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. 1. Close all open applications before installing the NEC SNMP Agent. 2. Insert the NEC Select Install CD into the CD-ROM drive. Click Cancel when prompted.
(for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
(for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits. WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops Display system and hardware component attributes...
Reduced Costs WebTelligent is free with the purchase of an NEC PowerMate Managed desktop computer WebTelligent is available as a free download from the NEC CSD website (www.nec-computers.com). NEC WebTelligent Requirements WebTelligent installs on a Windows 95, Windows 98, or Windows NT web...
TCP/IP. NEC WebTelligent Installation The NEC WebTelligent software and the NEC Auto Discovery Agent software are on the NEC Select Install CD. Install the software onto a Windows 95, Windows 98, or Windows NT web server as follows. ! CAUTION Before installing NEC WebTelligent from the NEC Select Install CD, refer to Appendix A, “Release Notes,”...
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3. Install the WebTelligent software on the web server using the NEC Select Install CD. ! CAUTION Before installing NEC WebTelligent from the NEC Select Install CD, refer to Appendix A, “Release Notes,” for the correct order in which to install the application.
Click Discover on the WebTelligent control screen to collect a list of machines to manage. NEC WebTelligent Login Screen Double click the Network icon on the WebTelligent control screen and click on the domain name to locate the desktop being managed.
See “Installing Applications” in this section for installation procedures. NEC Select Install CD The system comes with an NEC Select Install compact disc (CD). The CD contains all the system software files that came with the computer, including the operating system, device drivers, applications, the NEC Help Center online user’s guide, and the Healthy Environment file.
The system also comes with the NEC Driver CD. The CD contains the drivers installed on the system and a full set of optional drivers compatible with hardware options offered by NEC CSD. See “NEC Driver CD” for information about installing or restoring drivers. Choosing a Restore Program It’s important to choose the appropriate restore program.
Windows 98 system while leaving applications and data files intact, see “Restoring the Operating System.” The following sections explain how to use the NEC Select Install CD to rebuild and restore the system. See “Auto Rebuild and Restore” to repartition and reformat the hard drive with the OS restore.
Note: For systems with a SCSI hard drive, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
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3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. button returns to the License Agreement screen. Back Auto button selects a restore process designed for basic users who require limited manual control of restore functions.
“Installing Applications” and in Appendix A, “Release Notes.” To install drivers that didn’t come with the computer follow the procedures in “NEC Driver CD.” Custom Rebuild and Restore To perform a custom OS Restore with choices on repartitioning and/or reformatting the hard drive, boot the system from the Select Install CD.
Note: For systems with a SCSI hard drive, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
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3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. button returns to the License Agreement screen. Back Auto button selects a restore process designed for basic users who require limited manual control of restore functions.
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6. After selecting the type of hard drive format wanted (Quick or Full), the Formatting Drive(s) screen appears with a status bar showing the progress of the formatting. After the disk has been reformatted, the Installing Applications screen appears, indicating the status of the restore process as the operating system loads from the CD.
To install device drivers that did not come with the computer, follow the procedures in “NEC Driver CD.” Restore the applications or drivers that were not provided by NEC by using the vendor diskettes(s) or CD-ROM(s) included in its original packaging.
Welcome Screen 2. Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns to the Welcome screen. Back Reject button terminates the restoration process. Accept button signals acceptance of the terms of the license and the program continues.
4.01 also comes preinstalled on systems with the Window operating system. All other applications and the online documentation are installed from the NEC Select Install CD. Microsoft Internet Explorer also comes on the NEC Select Install CD for systems with the Windows 95 or ® Windows NT operating system.
LANDesk Client Manager. (The NEC Auto Backup utility is not available on SCSI-based systems.) Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility. To remove them, a full restore must be performed after which all applications must be reinstalled.
Install the NEC Help Center after installing Microsoft Internet Explorer 4.01 on the system. The Help Center cannot run without Microsoft Internet Explorer 4.01 and it cannot be installed from the NEC Select Install CD unless Internet Explorer 4.01 has already been installed.
Restart Computer completes successfully. This completes the Selective Application Restore procedure. After the Selective Application Restore process completes, install any optional device drivers using the NEC Driver CD (see “NEC Driver CD”). System Configuration 2-55...
If you attempt to remove one of the applications, a full operating system restore will have to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program.
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Click . The driver installs and the system reboots. 2. Insert the NEC Selective Install CD into the shared CD-ROM drive. 3. Do a map connection to the shared CD-ROM drive. From the system with the shared CD-ROM drive, double click Computer and right click on the CD-ROM drive.
If a situation arises in SCSI configurations where a full operating system restore must be performed using the NEC Select Install CD, first boot the system from the bootable diskette. (This might be necessary, for example, if the system does not boot from the hard drive.) The bootable diskette comes with all systems that...
NEC Help Center Online Documentation NEC CSD has included an online NEC Help Center on the NEC Select Install CD. Use the Selective Application Restore program to provide access to all the information provided with the computer. ! CAUTION Before installing any applications from the NEC Select Install CD, refer to Appendix A, “Release Notes,”...
NEC Driver CD to install the drivers required for system operation. Read this section in its entirety before using the NEC Driver CD to install any optional drivers on the system.
Click . The driver installs and the system reboots. 3. Insert the NEC Driver CD into the shared CD-ROM drive. 4. Do a map connection to the shared CD-ROM drive. From the system with the shared CD-ROM drive, double click Computer and right click on the CD-ROM drive.
5. On the Client desktop, double click Network Neighborhood 6. Double click Entire Network 7. Click the name of the computer with the shared CD-ROM drive. Double click the name of the shared CD-ROM drive. 8. Access the subdirectory that corresponds to the driver being installed. 9.
2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. See your PowerMate user's guide for information about using the NEC Application and Driver CD. setup.exe from the directory where you unzip the file.
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Why would I want to turn off my processor serial number? Intel believes the processor serial number can provide compelling benefits to users. They are developing features in conjunction with the processor serial number to allow responsible service providers to provide services that maintain your privacy.
Technical Support For world wide 7 days a week, 24 hours a day technical support, please visit the Intel support website at http://support.intel.com Email: support@intel.com In the United States, call from 5:00 a.m. to 5:00 p.m. Pacific 800-628-8686 Standard Time. For world wide phone contacts, please see http://support.intel.com/support/feedback.htm System Configuration 2-65...
This section contains step-by-step disassembly procedures for the system unit. A simplified disassembly illustration is provided with most procedures. Section 6 includes parts lists and illustrated parts breakdowns showing an exploded view of the desktop system. A Phillips-head screwdriver is the only required tool. For complete disassembly of the system unit, follow the disassembly order listed in the following table.
On completion of any reassembly, perform a power-on test. If a fault occurs, verify that the reassembly was performed correctly. ! CAUTION Before handling boards or chips, ground yourself to release static. System Unit Cover Removal The following subsections describe how to remove and replace the system unit cover.
3. Loosen the two cover screws on the rear of the system (see the following figure). Loosening Cover Screws A – Thumb Screws 4. If the system has a chassis lock, remove it. 5. From the rear of the system, grasp the sides and slide the cover about an inch away from the front.
Replacing the Cover Replace the cover as follows. ! CAUTION To prevent damage to system cables, carefully tuck the cables out of the path of the cover. 1. Position the cover over the chassis with its front edge about one inch behind the front of the chassis.
Expansion Board Removal Remove any installed expansion board(s) as follows. 1. Remove the system unit cover as previously described. 2. Label and disconnect any cables connected to the board. Note: If removing an expansion board from one of the lower expansion slots, remove the AGP board from the system (see “AGP Board Removal”...
5. Place the slot cover over the slot and secure it with the slot cover screw (see the following figure). Installing an Expansion Slot Cover A – Slot Cover Screw B – Slot Cover 6. Replace the system unit cover as previously described. Front Panel Removal Remove the front panel before installing a device in one of the 5 1/4-inch accessible device bays.
Locating the Front Panel Locking and Pop-in Tabs A – Locking Tab B – Pop-In Tab 3. Remove the front panel by pulling the panel away from the front of the unit with even pressure at both ends of the panel. Removing the Front Panel A –...
Blank Panel and Metal Bay Cover Removal If you are installing an accessible device, such as a Zip drive or tape drive, first remove the blank panel and the metal bay cover. Remove the blank panel as follows. 1. Remove the blank panel by pressing the panel tabs from inside the front panel and pushing the blank panel out (see the figure on the following page).
Expansion Board Guide Removal Remove the expansion board guide as follows. 1. Remove the system unit cover and front panel as previously described. 2. Locate the board guide on the front inner wall of the chassis. 3. Press the top and bottom sides together to release the locking tabs securing the board guide to the chassis.
3. Unplug the cable from the feature connector. 4. Remove the screws from the front of the switch board/IR panel. 5. Remove the switch board/IR panel. DIMM Removal Remove a DIMM from the system board as follows. 1. Turn off the system and disconnect the system power cord. 2.
! CAUTION NEC recommends that you contact your NEC dealer or NEC service center for assistance in upgrading your processor. Incorrect installation of the processor cartridge and heat sink can damage the processor, system board, or both.
Remove the Celeron or Pentium III processor cartridge from the system board as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
Installing the Celeron or Pentium III Upgrade Processor Cartridge Install a Celeron or Pentium III processor cartridge as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
! CAUTION Before picking up the processor cartridge, reduce static discharge by touching the metal chassis of the system unit. 2. Align the cartridge with the guides in the retention mechanism (see the following figure). The cooling fan faces the rear of the chassis. 3.
Removing the Pentium II from a Retention Mechanism with Fasteners Remove the Pentium II from a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 4. If the cartridge has a cooling fan, label and unplug the cooling fan cable from its connector on the system board.
Remove the Pentium II processor cartridge from a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before removing your processor.
! CAUTION To prevent breaking the locking lever, push the lever out only enough to release it from the processor cartridge. 8. Repeat steps 3 and 4 for the opposite end of the cartridge. Removing the Pentium II from a Universal Retention Mechanism A –...
Install a Pentium II processor in a retention mechanism with fasteners as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
3. Slide the processor into the retention mechanism until it is seated firmly in the processor socket. Aligning the Pentium II Fasteners A – CPU/Heat Sink C – Bottom Bar B – Retention mechanism D – System Board 4. Secure the processor by locking the tabs at both ends of the processor in the retention mechanism.
Installing the Pentium II in a Universal Retention Mechanism Install a Pentium II processor in a universal retention mechanism as follows. Note: NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place before installing a processor.
3. Insert the cartridge into the retention mechanism and evenly press down on the cartridge until it is fully seated in the Slot 1 connector and mechanism. You should hear a click when the cartridge locks into the retention mechanism and connector. 4.
Removing a 5 1/4-Inch Device 3 1/2-Inch Hard Drive Removal The system has one internal drive bay located near the right rear of the chassis. Upgrade the system by replacing an existing hard drive or by adding another. Remove the 3 1/2-inch hard drive as follows. 1.
3 1/2-Inch Diskette Drive Removal Remove the 3 1/2-inch diskette drive as follows. 1. Turn off the system and disconnect the system power cord. 2. Remove the system unit cover (see “Removing the Cover”). 3. Remove the Front Panel (see “Front Panel Removal”). 4.
Removing the Power Supply Screws A – Power Supply Screws System Board Removal and Replacement Use the following steps to remove and replace the system board. Removing the System Board Remove the system board as follows. 1. Turn off the system and disconnect the system power cord. 2.
5. Carefully slide the board the rest of the way out of the chassis, taking care not to lift the board before it is free from its slot (see the following figures). Removing the System Board 6. If the system board is being replaced, remove the CPU and the DIMMs from the board and install them on the new board.
Correct Alignment of the System Board A – Edge of Chassis C – Rail B – Latch Open D – Edge of System Board Incorrect Alignment of the System Board A – Edge of Chassis C – Edge of System Board B –...
! CAUTION If the board does not slide when you push the latch, slide the board out of the unit a bit and check the alignment position (see the previous figures). Push the latch closed. 5. If the system board is aligned correctly, you might need to push the outside edges of the board to fully seat it into the riser board connector.
Removing the System Board Plastic Rail A – System Board C – Grounding Clips B – Plastic Rail D – Screws 5. Lift the system board off the plastic rails. 6. Lift the grounding clips off their notched seats on the plastic rail. Note: The grounding clips are keyed to fit correctly on the plastic rail.
7. Remove the three screws along the top edge of the riser board (see the following figure). Locating the Riser Board Screws A – Riser Board Screws 8. Slide the riser board out of the slots on the wall of the chassis. 9.
3. Locate the battery and its socket on the system board (see the following figure). Locating the Battery A – Battery 4. Use your fingers to carefully remove the battery from the battery socket on the system board (see the following figure). Removing the Battery A –...
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5. With the positive (+) side facing up, press the new battery into the socket. 6. Replace the system unit cover as previously described. 7. Connect external peripherals and power cables. 8. Run Setup to reconfigure system parameters (see Section 2, “System Configuration”).
This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. This section provides procedures for setting jumpers on the system board and a DIMM memory upgrade path for the DIMM sockets. Also included are descriptions of system board components, component pin assignments, system memory map, and I/O addresses.
Internal Connectors Locations of the internal connectors on the system board are shown in the following figure. The table following the figure lists the connectors and the page where their pin assignments are defined. System Board Internal Connector Locations A – Line Out Connector I –...
System Board Jumpers The system board contains a single, three-pin configuration jumper block (J5G1). The jumper block is used with the BIOS Setup Maintenance menu for reconfiguring processor speed when upgrading the system processor. It is also used for resetting the password and for BIOS recovery. The following figure shows the location of jumper block J5G1 on the system board.
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2. Power off and unplug the system and any external options. WARNING System power must be off before changing a jumper setting. 3. Remove the system unit cover (see “Removing the System Unit Cover” in Section 3). 4. Locate jumper block J5G1 on the system board. 5.
Clearing a Password If a password is forgotten or needs to be changed, use the following procedure to clear the current password and set a new one. ! CAUTION Jumpers are set correctly at the factory for the system configuration. Only change (or check) the appropriate jumper setting if you forgot your password or want to change the password.
BIOS update was interrupted. To perform a BIOS Recovery, use the following procedure in conjunction with a BIOS Recovery program. The program can be downloaded from the NEC CSD BBS, ftp site, or website. The BIOS Recovery program must be downloaded to a diskette, not to the hard drive.
11. Replace the system unit cover. Connect system power cables and external options. 12. Power on the system and press to open the Setup utility before POST. Set the BIOS settings (see Section 2). Upgrade Sockets The system board has the following upgrade sockets: processor socket DIMM sockets.
To remove or install a DIMM, see Section 3, “Disassembly and Reassembly.” Pin assignments for the DIMM sockets are included at the end of this section. Supported DIMMs DIMM Size Non-ECC Configuration ECC Configuration 16 MB 2 Mbit x 64 2 Mbit x 72 32 MB 4 Mbit x 64...
Checking System Memory If you do not know how much memory is installed in the system, check the amount as follows. 1. On the Windows 95, Windows 98, or Windows NT 4.0 desktop, point to and click the right mouse button. Computer 2.
4-Mb Flash ROM for fast economical BIOS upgrades PCI local bus for fast data transfer National Heceta LM80 chip for monitoring voltage, temperature, and ™ security (NEC MagicEye technology) integrated sound (Crystal audio system) power management with power saving mode, featuring inactivity timer...
When an alert occurs (a chassis intrusion, for example), the LAN component transmits Ethernet packets to the 82558 LAN controller. National Heceta LM80 Provides voltage, temperature, and security monitoring (NEC MagicEye technology). SMC FDC3677 or FDC37C777 Super Multimode parallel port...
Celeron Processor Intel Celeron processors in the PowerMate 8100 Series come with an internal clock speed of 300 MHz or 333 MHz. The processor features the Intel P6-microarchitecture. The Celeron comes in a single edge processor package (S.E.P.P.), similar to the single edge contact (S.E.C.) cartridge, and uses a 242-contact slot connector.
The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drive, hard drives, communication devices, and peripherals. The system BIOS also contains the Setup utility. The POST copies the ROM BIOS into RAM (shadowing) for maximum performance.
NLX Design The system is designed to conform to the NLX standard. Electrical and mechanical interfaces and board dimensions are standardized. Signal and power connections to the system board are carried through the riser board. The system board is free of internal cabling. A chassis latch releases and secures the system board for easy removal and replacement.
Parallel Interface The system has a 25-pin bi-directional parallel port on the system board. Port specifications conform to the IBM-PC standards. The port supports Enhanced Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols. The protocols allow high-speed bi- directional transfer over a parallel port and increase parallel port functionality by supporting more devices.
Serial Port 1 and Serial Port 2 I/O Addresses Starting I/O Address Port COM1 COM2 COM3 COM4 COM1 COM2 COM3 COM4 See Section 2, “System Configuration,” for information on resetting the port through the BIOS Setup utility. See Section 10, “Specifications,” for the serial interface specifications.
The AGP is Plug and Play compatible and supports the ATI, Diamond, and AccelGRAPHICS graphics boards available from NEC CSD. With the graphics board installed in the AGP slot, attach the display monitor to the board’s VGA-compatible connector on the rear panel.
Graphics Controller The graphics controller is specifically designed for graphics-intensive operations, including 3-D and 2-D effects, texture mapping, text and color pixel amplification, and video acceleration. The controller minimizes bus traffic by off-loading the tasks normally performed by the processor, providing 64-bit, high resolution performance for demanding True Color displays and other sophisticated graphics functions.
ATI XPERT@Work 3D Display Modes Frame Color Depth Front Buffer Back Buffer Z Buffer Buffer Screen Resolution (bits/pixel) (MB) (MB) (MB) 640 x 480 0.59 0.59 0.59 640 x 480 1.17 1.17 0.59 640 x 480 0.92 0.92 0.92 1024 x 768 3.00 3.00 1.50...
The sound system is standard and has the following features: Crystal CS4235 chip integrated on system board digital audio and analog mixing functions, including stereo analog-to- digital and digital-to-analog converters, analog mixing, anti-aliasing and reconstruction filters, line and microphone level inputs, digital audio compression, and full digital control of mixer and volume control functions ™...
Universal Serial Bus Connectors The pin assignments for the universal serial bus (USB) connectors are provided in the following table. Universal Serial Bus Connector Pin Assignments Signal +5V (cable power) - Data + Data Ground (cable ground) Parallel Interface Connector The following table lists the pin assignments for the parallel interface connector on the system board.
Serial Interface Connectors The table on the following page lists the pin assignments for the serial interface connectors. Serial Interface Pin Assignments Signal Name Serial In Serial Out Microphone In Connector The pin assignments for the microphone in connector (J8P2) are provided in the following table.
Line Out Connector The following table lists the pin assignments for the line out connector (J8P1). Line Out Connector Pin Assignments Signal Ground Line Out Left Line Out Right DIMM Sockets The following table lists the pin assignments for system board DIMM sockets. DIMM Socket Pin Assignments Signal Signal...
Resources The system memory map, I/O addresses, and DMA settings are given in the following sections. System interrupt settings, parallel interrupt settings, and serial interrupt settings are included in Section 2, “System Configuration.” Memory Map The system memory map is shown in the following table. System Memory Map Memory Space Size...
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I/O Address Map Address (Hex) I/O Device Name 0060 Keyboard controller byte - reset IRQ 0061 PIIX4 - NMI, speaker control 0064 Keyboard controller, command/status byte 0070, bit 7 PIIX4 - enable NMI 0070, bits 6 through 0 PIIX4 - real time clock, address 0071 PIIX4 - real time clock, data 0078-0079...
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I/O Address Map Address (Hex) I/O Device Name 03C0-03CA Video (VGA) 03CC Video (VGA) 03CE-03CF Video (VGA) 03D4-03D5 Video (VGA) 03DA Video (VGA) 03E8-03EF COM3 03F0-03F5 Floppy channel 1 03F6 Primary IDE channel command port 03F7 (write) Floppy channel 1 command 03F7, bit 7 Floppy disk change channel 1 03F7, bit 6 through 0...
DMA Settings The system’s DMA settings are given in the following table. DMA Settings DMA Setting Device Audio Audio/parallel port Diskette drive Parallel port (for ECP or EPP)/audio Reserved -- cascade channel Available Available Available * In Plug and Play systems, these settings are typical but may vary by configuration. System Board 4-29...
Riser Board Subsystem Cable Connectors IDE and Diskette Drive Cable Connectors PCI and ISA Cable Connectors Power Supply Cable Connectors...
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This section provides the following riser board connector locations, connector pin assignments, jumper locations, and jumper settings: subsystem cable connectors CD audio in connector modem in connector chassis intrusion connector front panel IrDA connector speaker connector fan connector NLX connector IDE and diskette drive cable connectors IDE cable connectors diskette drive cable connector...
Subsystem Cable Connectors The subsystem cable connector locations are shown in the following figure. Pin assignments are given in the tables following the figure. Subsystem Cable Connector Locations A – CD Audio In Connector G – Diskette Drive Connector B – Modem In Connector H –...
Modem In Connector The pin assignments for modem in connector JP1 are as follows. Modem In Connector JP1 Pin Assignments Signal Logic ground Modem MIC out Logic ground Modem speaker in Wake-On LAN Connector Pin assignments for the J5 Wake-On LAN connector re as follows. Wake-On LAN Connector J5 Pin Assignments Signal Name 5VSB...
Front Panel/IrDA Connector The pin assignments for front panel/IrDA connector J4 are as follows. Front Panel/IrDA Connector J4 Pin Assignments Signal Name Activity LED - On/Off switch PWR-/Sleep LED select Ground Reset switch - Ground Sleep switch + Power LED - IR RX IR TX IR SELO...
NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination AD[07] AD[04] PCI_PM# NLX Connector P1 (ISA Segment) The following table lists connector pin assignments for the ISA segment of riser board NLX connector P1. NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination...
NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination SD[8] DACK6# SD[10] 5VDC SD[11] DRQ7 SD[13] B100 SD[15] B101 NLX Connector P1 (IDE, Diskette Drive, and Front Panel Segment) The following table lists connector pin assignments for the IDE, diskette drive, and front panel segment of the riser board NLX connector P1.
IDE and Diskette Drive Cable Connectors The IDE and diskette cable connectors are shown in the following figure. Pin assignments are given in the tables following the figures. IDE and Diskette Drive Cable Connectors A – Primary ID Connector C – Diskette Drive Connector B –...
IDE Interface Pin Assignments Signal Name Signal Assignment I/O Read- Ground IOCHRDY IDE_CSEL DDACKO (DDACK1) Ground IRQ14 (IRQ15) No Connection Addr 1 No Connection Addr 0 Addr 2 Chip Select 0- Chip Select 3P (3S) Activity- Ground Diskette Drive Connector The pin assignments for the diskette drive connector are given in the following table.
PCI and ISA Cable Connectors The PCI and ISA board connectors are shown in the following figure. Pin assignments are given in the tables following the figure. PCI and ISA Cable Connector Locations A – PCI Slot C – ISA Slot B –...
PCI Bus Pin Assignments Signal Signal Signal Signal AGNT- AD10 REQA- Reserved AD30 AD31 3.3V AD29 CBEO- AD28 3.3V AD26 AD27 3.3V AD25 AD24 3.3V AD22 (IDSEL) CBE3- 3.3V AD23 AD22 AD20 AD21 SREQ64- SACK64- AD19 AD18 3.3V ISA Bus Connector The pin assignments for the ISA bus connector are given in the following table.
In Canada 1-800-727-2787 Field Replaceable Unit List This subsection contains the NEC CSD parts list for the PowerMate 8100 Series desktop computer. It also lists the documentation and packaging for the computer. See “Illustrated Parts Breakdown (IPB)” for a figure showing an exploded view of these parts.
PowerMate 8100 Desktop Series FRU List Item Description Front panel ribbon cable PCMCIA cable, 2-connector CD-ROM audio cable Wake-ON LAN cable RJ-11 cable 16-MB SDRAM (2 MB x 64), DIMM 32-MB SDRAM (4 MB x 64), DIMM 64-MB SDRAM (8 MB x 64), DIMM 128-MB SDRAM (16 MB x 64), DIMM 256-MB SDRAM DIMM Heat sink top-bar...
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9.1-GB SCSI Ultra-Wide, Western Digital 12.9-GB IDE hard drive Diskette drive, w/o bezel 32X IDE CD-ROM, Lite-On 32X IDE CD-ROM, Lucky-Gold 32X IDE CD-ROM, NEC 40X IDE CD-ROM, Lite-On 40X IDE CD-ROM, NEC 8-GB IDE tape backup (Seagate) 100 MB IOMEGA Zip drive (IDE) PCMCIA 3.5"...
PowerMate 8100 Desktop Series Documentation and Packaging Description Part Number User’s Guide, PowerMate 8100 Series 102329 Shipping carton 500-00057 Service & Reference Manual, PowerMate 8100 Series 102329srv Selective Restore CD - WIN '95* 370-00347 363-00014-000 363-01502-001 Selective Restore CD - WIN '98*...
Illustrated Parts Breakdown (IPB) The following figure shows the illustrated parts breakdown (IPB) for PowerMate 8100 Series desktop computers. Each FRU on the IPB is identified with a number that is a cross-reference to the FRU list. PowerMate 8100 Desktop Series Illustrated Parts Breakdown...
This section contains general information for cleaning and checking the system, keyboard, and monitor. The system unit, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance is required.
Removing the Keyboard Enclosure A – Screw (one of twelve) 2. Separate the two halves of the enclosure. 3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may be used to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board.
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4. Turn the mouse over and remove the ball. 5. Clean the mouse as follows: Clean the mouse ball with tap water and a mild detergent, then dry it with a lint-free cloth. Remove any dust and lint from the mouse socket. 6.
This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
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System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
Diskette Drive Problems Check the following to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted. If not, format it. Check that the diskette size is 1.44 MB.
The screen display is fuzzy or flickering; graphics characters or garbage appears on the screen. Check that the monitor is set up correctly and that all connections have been made. Check that the video refresh rate and video driver are correct. Click the right mouse button anywhere on the Windows desktop and a menu appears.
The CD does not eject due to a power failure or software error. Turn off the system and use the CD-ROM emergency eject feature. Insert the pointed end of a paper clip into the eject hole. Press inward on the clip to open the door.
Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again. If the beeping persists, see the following table. The table summarizes problems that may develop during system operation and lists (in sequential order) suggested corrective actions. Problems and Solutions Problem Symptom...
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Problems and Solutions Problem Symptom Solution Operating system “Invalid Configuration” message 1. Press F2 to run Setup and correct the does not boot displayed. parameters. (cont’d) 2. Replace the CMOS battery (see Section 3) if the date and time must be set each time the computer is powered on.
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Problems and Solutions Problem Symptom Solution Memory malfunction Total memory not recognized. 1. Reseat DIMMs. 2. Systematically swap DIMMs. 3. Check to see if the DIMM configuration is valid (see Section 4). 4. Replace DIMMs. 5. Replace system board. Modem board No output from board.
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Problems and Solutions Problem Symptom Solution Monitor malfunction Blank display. 1. Press any key or move the mouse to (cont’d) ensure power management has not blanked the display. 2. Check that the monitor power ON/OFF switch is ON. 3. Check that the monitor cable is attached to the video connector at the back of the system.
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Problems and Solutions Problem Symptom Solution CD-ROM drive Cannot access CD-ROM drive. 1. Check that the CD-ROM driver software malfunction (cont’d) is loaded and not corrupted. 2. Check signal and power connections between the CD-ROM drive, riser board, and power supply. 3.
FaxFlash service. Service Telephone Numbers The following table lists the telephone numbers for the NEC CSD service and support functions. NEC CSD Service and Support Telephone Numbers Service Telephone Numbers To contact NEC CSD Technical Support Center (TSC): In the U.S.
Technical Support The following sections provide information for obtaining technical support from NEC CSD. With access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis. NEC CSD Website If you have a modem or a network board and an Internet Service account, you can access the NEC CSD website.
Center. (NEC CSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at (U.S.
NEC CSD Bulletin Board System If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
3. Press Enter FaxFlash Service The NEC CSD FaxFlash service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about your system.
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Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and ™ MobilePro Handheld computers). Catalogs 5, 6, 7, and 8 contain technical support information, including Technical Information Bulletins, Illustrated Parts lists, Frequently Asked Questions (FAQs) lists, and other product support documents.
Specifications System Board Riser Board Mouse Keyboard System Unit Diskette Drive Hard Drive Power Supply Graphics Boards Fax/Modem Board Sound Board CD-ROM Drive DVD-ROM Drive Zip Drive PC Adapter Device Tape Backup Unit Environmental and Safety Compliance...
This section contains the specifications for the various components comprising the PowerMate 8100 Series systems. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System board 10-3 Riser board...
System Board Specifications The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board Intel JN440BX or JN440BX-2 with AGP connector, LAN, and integrated audio Processor Celeron 300 MHz MMX or 333 MHz MMX Pentium II 266 MHz MMX, 300 MHz MMX, 333 MHz MMX, 350 MHz MMX, 400 MHz MMX, or 450 MHz MMX Pentium III 450 MHz, 500 MHz...
Riser Board Specifications The specifications for the riser board are included in the following table. Riser Board Specifications Feature Specification Features NLX compatible Support for a total of four IDE devices; 40-pin connectors 1 PCI slot 1 shared PCI/ISA slot 1 ISA slot System board slot (170-pin edge connector) Industry Standard Interfaces...
Keyboard Specifications The specifications for the keyboard are included in the following table. Keyboard Specifications Feature Specification Keyboard Chicony KB-8923 Dimensions Width: 19.0 inches (48.3 cm) Depth: 8.4 inches (21.3 cm) Height: 1.6 inches (4.1 cm) Weight 3.5 to 4.0 lb. (1.6 to 1.8 kg) System Unit Specifications The specifications for the desktop and minitower system units are included in the following tables.
Diskette Drive Specifications The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive NEC Diskette Drive FD1231H Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec)
Hard Drive One of the following hard drives might be installed in the system. Note: Hard drives in PowerMate 8100 Series computers are subject to change according to availability, and as technologies evolve. The system may have a different hard drive than those listed in this section.
Graphics Boards Specifications for the AGP boards offered with the system are provided in the following sections. ATI 3D Charger AGP Board Specifications The specifications for the ATI 3D Charger 4 MB AGP board are included in the following table. This specification also applies to the 8-MB AGP board, which is a 4-MB board with a 4-MB upgrade module.
AccelGRAPHICS AccelSTAR II 2D/3D AGP Board Specifications The specifications for the AccelGRAPHICS AccelSTAR II (3D Labs Permedia 2A) 2D/3D AGP board are included in the following table. AccelSTAR II 2D/3D AGP Board Specifications Feature Specification AGP Board AccelGRAPHICS AccelSTAR II (3D Labs Permedia 2A) AGP Board Controller 3D Labs Permedia 2 graphics chipset...
Sound Board Specifications The specifications for the sound board are included in the following table. Sound Board Feature Specification ® ™ Model Creative Labs Sound Blaster Live! CT4670 Features Wave-Table Synthesis —E-mu Systems EMU10K1 music synthesis engine. —64-voice polyphone with 8-point interpolation technology. —192-voice polyphony PCI save-table synthesis;...
CD-ROM Drive Specifications One of the following CD-ROM drives might be installed in your system. Note: CD-ROM drives in PowerMate 8100 Series computers are subject to change according to availability, and as technologies evolve. The system may have a different hard drive than those listed in this section.
Zip Drive Specification Feature Specification Average Head Switch Time 8.0 ms Head Reload Time 200.0 ms Average Start/Stop Time 3/2 seconds Removable Zip Cartridge Capacity 100 MB formatted Error Correction Reed-Solomon Dimensions Height 1.00 in. (25.4 mm) Width 3.99 in. (101.4 mm) Depth 6.44 in.
Tape Backup Unit Specifications The specifications for the tape backup unit are included in the following table. Tape Backup Unit Specifications Feature Specification Tape Backup Unit Seagate CTT8000 IDE Minicartridge Drive Capacity 4.0 GB (900 Oe 740’ Travan cartridge, uncompressed) 8.0 GB (900 Oe 740’...
Environmental and Safety Specifications The system environmental and safety specifications are included in the following table. Specifications Feature Specification Recommended Operating Temperature: 32 F to 95 F (0 C to 35 C) Environment Relative Humidity: 8% to 80% non-condensing Administrative Compliance UL 1950 - safety CSA C22.2 No.
NEC WebTelligent Installation NEC SNMP Agent Installation SCSI Drive Limitations PIIX4 Limitations System Restore with a Diamond Viper V550 Video Card Installed Recommended Resolutions for NEC VistaScan USB Monitors LS-120 SuperDisk Eject Button Windows 95 Issues Windows 98 Issues Windows NT Issues...
4.01 also comes preinstalled on systems with the Windows operating system. All other applications and online documentation are installed from the NEC Select Install CD. Microsoft Internet Explorer also comes on the ® NEC Select Install CD for systems with the Windows 95 or Windows NT operating system.
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LANDesk Client Manager. (The NEC Auto Backup utility is not available on SCSI-based systems.) Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible and neither can be removed using the uninstall utility. To remove them, a full restore must be performed after which all applications must be reinstalled.
Install the NEC Help Center after installing Microsoft Internet Explorer 4.01 on the system. The Help Center cannot run without Microsoft Internet Explorer 4.01 and it cannot be installed from the NEC Select Install CD unless Internet Explorer 4.01 has already been installed.
If you attempt to remove one of the applications, a full operating system restore must to be performed using the NEC Select Install CD. After the full restore, all appropriate applications should be reinstalled from the CD using the Selective Application Restore program or a setup.exe program.
TCP/IP must be enabled before Microsoft Internet Explorer 4.01 can be used. See “Changing Network Settings” in this document for instructions on enabling TCP/IP. (Internet Explorer is installed from the NEC Select Install CD. See “Selective Application Restore Program” in this document to install Internet Explorer.)
. When prompted to restart the system, click Correcting Video Corruption Video corruption can occur in some PowerMate 8100 Series systems. See the following sections for guidelines on correcting the display in systems running the Windows 95 and Windows NT operating systems.
Cheyenne Backup utility removes this message. Identifying the Pentium III Processor ® ® NEC computer systems with the Intel Pentium III processor come equipped with the most advanced Intel Pentium processor available. Because the new Pentium III processor was introduced after the release of ®...
NEC Driver CD Choosing the Installing Internet Explorer 4.01 Add-On Components option on the NEC Driver CD results in a file opening error message. Due to the space these components require, the component files are not included on the NEC Driver CD.
Install CD” sections of your PowerMate 8100 Series User’s Guide. Using the Fix OS Restore Option “Fix OS” is a Restore option on the NEC Select Install CD for Windows 95 and Windows 98 systems. The Fix OS restore option reinstalls the Windows operating system while leaving data files intact.
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Custom option afterward might cause unpredictable results. See the next section, “Selective Application Restore Program” to install applications. See “NEC Driver CD” in Chapter 3 of your PowerMate 8100 Series User’s Guide to install other applications and drivers. Release Notes A-11...
Selective Application Restore Program Use the following procedure to install most applications and the NEC Help Center with the Selective Application Restore program. This procedure applies to all applications except the NEC SNMP Agent and the NEC WebTelligent software. 1. After logging on the first time, reboot the system.
Administration Administration browser. 3. Install the NEC WebTelligent software using the NEC Select Install CD. Insert the NEC Select Install CD into the CD-ROM drive. Click Cancel the screen. 4. Click on the taskbar, point to and click...
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Look for the following directory: C:\Program files\PBNEC\WebTelligent Discovery Agent If it is not there, install the software from the NEC Select Install CD following the procedure in “Selective Application Restore Program.” 7. Open and configure WebTelligent as follows.
Click on the desktop to be managed. A Workstation screen opens to display a summary of the workstation attributes. When finished, click File and click Close to go back to the Windows screen. NEC WebTelligent Control Screen Release Notes A-15...
The following operating limitations apply to PIIX4 (PCI ISA IDE Xcelerator). Reconfiguring Ultra DMA Support The PCI IDE interface on the PowerMate 8100 Series system supports the latest ATA ULTRA DMA/33 interface. The PIIX4 component that was released from Intel Corporation was incorporated in the system. However, standard versions of ®...
When users install their own version of Windows 95, ULTRA DMA/33 does not function without the addition of these files. These .INF files can be added to a new install of Windows 95 by using the NEC Select Install CD. This results in full ULTRA DMA/33 support.
Disk Copy feature. This condition only happens if you use the SuperDisk Disk Copy utility supplied on the SuperDisk Tools diskette shipped with the system. NEC CSD recommends that you use the standard Microsoft Disk Copy program supplied with the Microsoft operating system. You can find this Disk Copy...
Windows 95 Issues The following notes describe conditions and procedures specific to systems ® ® running the Microsoft Windows 95 operating system. Controlling CD Audio CD audio volume is not controlled by the Windows 95 taskbar Volume Control. To control CD audio volume, access your CD player program. Move the volume slider bars up or down to increase or decrease CD audio volume.
Ejecting the NEC Select Install CD from a DVD-ROM Drive If your system has a Hitachi DVD-ROM drive (4X GD-2500) and you manually load applications or drivers from the NEC Select Install CD, a dialog box appears with the message “Reminder: Please remove CD-ROM.”...
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
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Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
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audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
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Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
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boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
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chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
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DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). See SIMMs. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
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EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
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hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
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Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
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memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
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overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
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port Any connection by which data can enter or leave a computer or peripheral. You Cables are plug into ports. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
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Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
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super video graphics array (SVGA) A color bit-mapped graphics display standard that provides a resolution of 1024x 768 with up to 256 colors displayed simultaneously. synchronous Refers to protocols that require the clocks of the communicating machines to be coordinated. system board The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected.
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Video Graphics Array. Graphics technology that supports up to 256 K colors and a graphics resolution of 640 by 480 pixels. volatile memory Storage media that loses its data when system power is turned off. Standard memory and memory added to the system are volatile memory. See nonvolatile memory.
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X2 technology A technology developed by U.S. Robotics (now 3Com) for delivering data rates up to 56 Kbps over plain old telephone service (POTS). It was long believed that the maximum data transmission rate over copper telephone wires was 33.6 Kbps, but X2 achieves higher rates by taking advantage of the fact that most phone switching stations are connected by high-speed digital lines.
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10-8 removal, 3-25 ATI Xpert@Work AGP board specifications, 10-6 specifications, 10-8 Documentation, online Healthy Environment, 2-59 NEC Help Center, 2-59 Hard drive, 1-11 Domestic compliance, 10-14 jumpers, 2-5, 2-6, 2-7 Drives power management, 2-21 LS-120 diskette drive, 1-15 problems, 8-8...
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Lucky Goldstar CD-ROM, 2-8 keyboard cleaning, 7-2 Maxtor IDE hard drive, 2-5 mouse cleaning, 7-3 system cleaning, 7-2 NEC CD-ROM, 2-8 Maintenance menu (BIOS Setup), 2-23 Quantum IDE hard drive, 2-6 Master IDE device Quantum SCSI hard drive, 2-7 primary, 2-15...
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Panel blank, 3-9 National Heceta LM80 chip, 4-12 front, 3-7 NEC Auto Backup, 2-31 Parallel interface NEC CD-ROM drive jumpers, 2-8 connector, 1-7, 4-22 NEC Configuration Change Notification, 2-41 pin assignments, 4-22 NEC CSD service and support Parallel port bulletin board service (BBS), 9-5...
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Cheyenne Backup, 2-31 back features, 1-5 flash ROM, 2-26 configurations, 1-2, 1-3 LANDesk Client Manager, 2-27 front features, 1-4 NEC Auto Backup, 2-31 inside features, 1-7 NEC Configuration Change Notification, security features, 1-8 2-41 System specifications, 10-2 NEC driver CD, 2-60...
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VESA video power down, 2-21 VGA connector, 1-7 Video board resolution, 2-24 Video modes, 2-24 Voltage selection, 1-12 Wake-On LAN, 2-22 cable connector, 5-4 Website, 9-3 WebTelligent, 2-35 installation, 2-38 Windows installing, 2-41 network security, 1-8 Zip drive, 1-15 jumpers, 2-9 specifications, 10-11 Index-9...
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(For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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For battery replacement information, see “CMOS Battery Removal” in Section 3 of this manual or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
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102329-SRV NEC Computer Systems Division Packard Bell NEC, Inc. 3/99 1 Packard Bell Way Sacramento, CA 95828-0903 www.nec-computers.com...