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NEC POWERMATE NETPC System Administrator Manual

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NEC Computer Systems Division,
A Division of Packard Bell NEC, Inc.

DECLARATION OF CONFORMITY

We, the Responsible Party
NEC Computer Systems Division
Packard Bell NEC, Inc.
1414 Massachusetts Ave.
Boxborough, MA 01719
(508) 264-8000
declare that the product
NEC
POWERMATE NETPC
is in conformity with part 15 of the FCC Rules. Operation of this
product is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.

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Summary of Contents for NEC POWERMATE NETPC

  • Page 1: Declaration Of Conformity

    NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division Packard Bell NEC, Inc. 1414 Massachusetts Ave. Boxborough, MA 01719 (508) 264-8000 declare that the product POWERMATE NETPC is in conformity with part 15 of the FCC Rules.
  • Page 2 FaxFlash is a trademark of NEC Computer Systems Division, Packard Bell NEC, Inc. NEC is a registered trademark of NEC Corporation; MultiSync and PowerMate are registered trademarks of NEC Technologies, Inc.; these trademarks are used under license by NEC Computer Systems Division, Packard Bell NEC, Inc.

  • Page 3: Using This Guide

    ® including the Setup utility, Flash utility, LANDesk Client Manager, NEC Auto Backup utility, and the NEC Select Install program. Chapter 3, Reviewing System Features, provides a quick overview of the various features of the system.

  • Page 4: Text Conventions

    WARNING Prolonged improper computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. Appendix B, Specifications, provides a technical description of the computer and its components.

  • Page 5: Related Documents

    Information includes guidelines to reduce the risk of injury associated with using a computer. NEC PowerMate NetPC Release Notes Release Notes provide you with additional information about the computer that was not available at the time this guide was printed.
  • Page 6 Your Workplace Measure Up?” brochure. In addition to the documentation that ships with the system, the following documentation is available from NECCSD: NEC PowerMate NetPC Series Service and Reference Manual (part number 819-181873-000) This manual provides information for maintaining, troubleshooting, and repairing the computer. Spare parts...

  • Page 7: Table Of Contents

    Contents Using This Guide Text Conventions............Related Documents ........... Setting Up the Computer Site Selection............Installation..............Checking the Voltage Switch........ Selecting System Orientation........ Connecting Cables ..........Preventing Internal Access ........Operation ..............Starting Up............Shutting Down............. 1-12 Using NECCSD Utilities The Setup Utility ............
  • Page 8 PC Health Meter..........2-27 PC Health Description ........2-27 Inventory ............. 2-28 DMI ..............2-29 Monitoring Capabilities ........2-29 NEC Auto Backup Utility ......... 2-30 NEC Select Install CD ..........2-31 Operating System Restore........2-32 Selective Application Restore Program....2-40 Reviewing System Features System Chassis............
  • Page 9 Graphics Features..........Motion Video Controller ......... Graphics Accelerator ........Video Support ..........High-Speed Communication Ports......RJ-45 Port ............3-10 IDE Port.............. 3-10 USB Ports ............3-10 Sound System............3-11 Plug and Play Support ......... 3-11 24-Hour Information Services NECCSD FaxFlash Service ........NECCSD Bulletin Board Service ......
  • Page 10 Setting Up a Healthy Work Environment Making Your Computer Work for You...... Arrange Your Equipment .......... Adjust Your Chair ............ Adjust Your Input Devices........Adjust Your Monitor ..........Vary Your Workday ..........A-10 Pre-Existing Conditions and Psychosocial Factors ..A-11 Checking Your Comfort: How Do You Measure Up? ............
  • Page 11 Limited Warranty How Long is the Warranty? ........Who is Protected? ............. What is Covered and What is Not Covered? ....What We Will Pay For and What We Will Not Pay For ..............How You Can Get Warranty Service......Year One ............

  • Page 12: Setting Up The Computer

    The PowerMate NetPC is designed to enable central administration and management of your computer resources. NECCSD has designed the PowerMate NetPC so you can quickly set up the hardware and put your computer to work right away. This chapter contains information on setting up the NetPC...

  • Page 13: Site Selection

    WARNING Hazardous voltage, current, and energy levels are present inside the computer. Do not open the computer; access to the inside is restricted to qualified personnel. There are no user-serviceable parts inside. Chapter servicing information. SITE SELECTION Your computer is designed to operate reliably in a normal office environment.

  • Page 14: Installation

    The computer has external vents for cooling and air flow (see the following figure). To ensure proper cooling of the computer, keep all vents clear of obstructions. To ensure adequate air flow and reduce the risk of overheating or fire, use the stand provided with your system for vertical (“tower”) placement of the computer.

  • Page 15: Checking The Voltage Switch

    Connect cables Prevent internal access. WARNING Do not plug in the computer power cable until you connect all other external cables (keyboard, mouse, monitor, LAN, and so on). The following sections provide installation guidelines and procedures. CAUTION The push-button on/off power switch on the front panel of the computer does not turn off the AC power.
  • Page 16 Before connecting the power cable to the back panel of the computer, make sure that the voltage selector switch is set to the correct AC line source voltage for your region. For line voltages between 100 and 127 VAC, set the line voltage selector on the power supply switch to 115V (115 VAC).

  • Page 17: Selecting System Orientation

    Selecting System Orientation The computer is designed to sit in a horizontal or vertical position on a desktop or other surface away from the floor. In the horizontal position, the computer supports standard 15-inch monitors. Horizontal orientation For vertical placement, use the stand provided in the computer shipping box.

  • Page 18: Connecting Cables

    Vertical orientation Connecting Cables The following figure shows the connector locations on the back of the computer for connecting the keyboard, mouse, monitor, and power cables. The figure also shows the locations for other device cables in case you are installing additional hardware. Setting Up the Computer 1-7...

  • Page 19: Preventing Internal Access

    CAUTION Turn off and unplug the computer before connecting any cables to the back of the computer. Equipment may be damaged if you connect cables while the power is on. Plug in the power cable only after all other device cables have been connected. Rear panel connectors Preventing Internal Access To prevent access to the inside of the computer, install a...

  • Page 20: Operation

    Chassis security OPERATION The following sections provide basic procedures for starting up and shutting down the computer. Starting Up Power on the system using the following steps. Plug the monitor power cable into a grounded wall outlet. Plug the computer’s power cable into the AC power-in connector on the back panel of the computer and into a grounded wall outlet.
  • Page 21 CAUTION Ensure that the power service connection is through a properly grounded outlet. NECCSD recommends that you plug the computer into a surge suppresser for protection against sudden transient increases or decreases in electrical power that could damage your computer’s power supply and result in loss of data.
  • Page 22 Front panel controls and indicators The power lamp lights green to indicate that the system is on. The NEC startup screen appears. At the bottom of this screen, messages like the following appear: Press <F2> key if you want to run Setup...

  • Page 23: Shutting Down

    NOTE If the system displays a message indicating that system settings have changed, run Setup (see Chapter 2, NECCSD Utilities). On PowerMate NetPC systems loaded with the ® Windows NT 4.0 operating system, press Ctrl-Alt-Del when prompted on-screen to do so. The log-on box appears for entering a password.
  • Page 24 CAUTION Wait until a program is finished running before powering off the system. Unless absolutely necessary, never power off the system when the system power lamp is yellow or when the hard disk activity lamp is lit. Information on the hard disk might be lost or damaged. Press the Windows button, then point to and click Start...

  • Page 25: Using Neccsd Utilities

    These include: Setup utility Flash utility ® LANDesk Client Manager NEC Auto Backup utility NEC Select Install CD. THE SETUP UTILITY The Setup utility program is used to configure the main components of the computer. NOTE The system ships from the factory with the correct system parameters for the configuration.

  • Page 26: When To Use Setup

    System configuration information is stored in nonvolatile memory. A nonvolatile memory device retains its data when system power is turned off. Nonvolatile memory in the system is stored in a complementary metal-oxide semiconductor (CMOS) chip backed up by a battery on the system board.

  • Page 27: How To Start Setup

    configure system connections for peripherals, such as devices connected to the printer port and serial ports. customize the system with security features such as passwords, virus check reminder, and system backup reminder. set system parameters in the event that the CMOS battery has been replaced.

  • Page 28: How To Use Setup

    Setup Main menu How to Use Setup Use the keys shown on the bottom of the Setup menu to make your selections or exit the current menu. The following table describes the navigation keys. 2-4 Using NECCSD Utilities...

  • Page 29: Main Menu

    Navigation Keys Function Provides help for the parameter field being displayed. Exits the menu Enter Executes Command or Selects submenu Moves cursor up and down arrow keys Selects next menu arrow keys + or – Selects parameter values in a menu Loads the Default Configuration values for this menu Save and Exit...

  • Page 30: Displayed Information

    Displayed Information The following information is displayed in the Main menu. These fields are read-only and cannot be changed: Processor type Processor speed Cache RAM Total Memory BIOS version. Language Selects the current language used by the BIOS. Use this field to select English (the default) or French.

  • Page 31: Primary Ide

    Primary IDE The Primary IDE Master and Slave settings control the system’s hard disk drive. The computer comes with the hard disk drive (drive C:) configured as the “Primary IDE Master.” The system can support a maximum of two IDE drives (master and slave) on the primary IDE channel.
  • Page 32 CAUTION When set to Auto Detected, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive. If a drive is run in a mode other than the mode in which partitioned formatted, unpredictable results may occur, including data loss.
  • Page 33 Maximum Capacity This read-only field displays the capacity of the hard disk drive installed in the system. Multiple Sector Transfers Enter the number of sectors transferred per block. Choices include “Disabled” (no sectors chosen), “Standard” (one sector), 2, 4, 8, and 16 sectors. LBA Mode Control When “Enabled”...

  • Page 34: Advanced Menu

    Advanced Menu Selecting “Advanced” from the Main menu displays a menu with the following options. PnP O/S The PnP field indicates if the computer’s operating system is configured to use Plug and Play devices. Choose “Yes” if you are using a system that has Plug and Play. The default is “Yes”...

  • Page 35: Resource Configuration

    Resource Configuration Memory Reservation Use this field to reserve specified blocks of upper memory for use by other ISA devices. Select “Reserved” to choose a memory block. The default for each block is “Available.” The following list includes the available memory blocks: C800-CBFF CC00-CFFF D000-D3FF...

  • Page 36: Peripheral Configuration

    IRQ 10 IRQ 11 IRQ 15. Peripheral Configuration Adjustments must sometimes be made in the Setup Utility when peripheral devices are added, removed or changed. Use the fields in the following list to configure the system when making any peripheral configuration changes. Serial Ports A and B Selectable parameters for this field are “Disabled,”...
  • Page 37 NOTE When an option is selected for one serial port, that selection is not available for the second port. Parallel Port Selectable parameters for this field are Disabled, Enabled (default), and Auto. The parallel port device can be auto detected by choosing Auto. When Auto is selected, the first free LPT port is assigned.
  • Page 38 DMA channel This field appears only when the Mode option is set to “ECP”; it does not appear when the Mode option is set to bidirectional (the default) or the other parameters. When Mode is set to ECP, DMA channel choices include “DMA3” (the default) and “DMA 1.”...

  • Page 39: Keyboard Configuration

    Keyboard Configuration Use this field to adjust the following keyboard features: Numlock This field controls whether the Num Lock key on the keyboard is “On” or “Off” at bootup. The default setting for this field is “Auto.” Key Click This field turns audible key click on or off. The default is “Disabled.”...

  • Page 40: Dmi Event Logging

    The card uses the RAMDAC on the PCI card. The palette snooping feature is broken on the PCI card. DMI Event Logging This field keeps track of system events. Event logging Capacity For example, space available. Event Logging Validity For example, valid. View DMI Log Press to view the DMI log.

  • Page 41: Supervisor Password Is

    Supervisor Password Is This read-only field lets you determine whether a Supervisor Password has been set. This field can be either “Clear” or “Set.” The default is “Clear” (no password has been set). When both the User Password and Supervisor Password are Enabled, only the Supervisor Password gives you full access to all Setup fields.

  • Page 42: Clear User Password

    Use the arrow keys to select Exit Select Exit Saving Changes. Press Enter At the prompt, to confirm exiting setup, press Enter The password takes effect the next time you power on the system. You must enter a password the next time you power on.

  • Page 43: Unattended Start

    If you enter the password incorrectly, the system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot the system and try again. Dual password security provides two levels of password security.

  • Page 44: Power Menu

    Power Menu Power management reduces the amount of energy used after specified periods of inactivity. The Power menu provides the choice of operating the system in a full-on state or a full-power reduction state when idle. Power Management This field allows you to enable or disable the power management options.

  • Page 45: Boot Menu

    Boot Menu The Boot menu allows you to configure the system’s boot process. Scan User Flash Area The field allows the BIOS to scan the Flash ROM. Selectable parameters for this field are Disabled and Enabled. The default is Disabled. Restore On AC/Power Loss This field enables you to decide whether the system automatically boots up or stays off after power is...
  • Page 46 On PME This field controls how the system responds to a PCI Power Management Enable (PME) wake up event. The choices are “Power On” (the default) and “Stay Off.” Boot Order These fields allow you to set the order in which the system’s drives boot up.

  • Page 47: Exit Menu

    Virus Check Reminder This field displays a reminder message during boot up at preset intervals (daily, once a week, or once a month). The default setting is “Disabled.” System Backup Reminder This field displays a reminder message during boot up at preset intervals (daily, once a week, or once a month).

  • Page 48: Flash Utility

    Save Custom Defaults Choose this option to save any changes as custom defaults. Normally, the BIOS reads the setup parameters from CMOS, but if the CMOS fails, the BIOS will read the custom defaults (if you set them). If not, the BIOS uses the factory default settings.

  • Page 49: Landesk Client Manager

    LANDESK CLIENT MANAGER LANDesk Client Manager (LDCM) is a software program available on the NEC Select Install CD. LDCM uses the Desktop Management Interface (DMI) standard to manage components (network interface cards, memory, software applications) within a Client (local) or remote (workstation) PC system.

  • Page 50: Pc Health Indicator

    With Client Manager you can perform the following tasks: review system inventory of workstation hardware and software components view DMI-compliant component information troubleshoot receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard disk characteristics and alert you to these changes...

  • Page 51: Pc Health Meter

    The description of PC health is determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure with automatic data backup (see “NEC Auto Backup Utility for further information) free virtual memory temperatures power supplies...

  • Page 52: Inventory

    Inventory Client Manager Inventory views the hardware and software components of the workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio keyboard/mouse video system resources I/O ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots.

  • Page 53: Dmi

    The Desktop Management Interface (DMI) is the industry-standard used to manage system components on the computer. The PowerMate NetPC uses this standad along with LANDesk Client Manager to ensure interoperability among different vendor’s computers. Examples of system components are network interface cards and software applications.

  • Page 54: Nec Auto Backup Utility

    User prompts are displayed to alert the user to a potentially harmful condition. NEC AUTO BACKUP UTILITY The NEC Auto Backup utility is a data management and backup program (available on the NEC Select Install CD) that operates in conjunction with LANDesk’s DMI and the Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T) Hard Drive instrumentation.

  • Page 55: Nec Select Install Cd

    See “NEC Select Install CD” for instructions on installing the NEC Auto Backup utility on the NetPC hard disk. NEC SELECT INSTALL CD The system comes with an NEC Select Install compact disc (CD). This disk contains all the system software files. Use...

  • Page 56: Operating System Restore

    NetPC system. Follow these steps to restore the original, factory-installed operating system using OS Restore. Insert the NEC Select Install CD into the LCM CD-ROM reader. Do a map connection to the CD-ROM reader. From the LCM desktop, double click My Computer and right click on the CD-ROM drive.
  • Page 57 The Configuration Service Manager Connect screen appears. Click the button. Connect The Configuration Service Manager screen appears. This screen has four tabs: Services, Menus, Users, and Activity Log. Make sure the Services tab is selected, then click the button. The Service Wizard screen appears. Type a Service Definition name (maximum of 25 characters) in the Service Definition field.
  • Page 58 Click the button. The Setup Applications and Next Run Programs screen appears. Click the button. The Preparing for Application Setup/Run Program screen appears. Put a check mark in the “Yes, the files are located on the Configuration Server” box by clicking once in the box.
  • Page 59 NOTE This completes the steps done by the System Administrator. The remaining steps are done by the Client (user) on the PowerMate NetPC. Turn on the NetPC. At the prompt, press the spacebar to remotely log onto the LCM. Enter the User logon name and password.
  • Page 60 If a Confirmation Message window appears, click continue. The Operating System Restore Welcome screen appears. Welcome Screen Click to continue (or to exit the Continue Exit program). A License Agreement screen appears with three options: Back, Reject, and Accept. Back button returns you to the Welcome screen.
  • Page 61 Click to continue. Accept The Restore Mode screen appears (see the following figure) with three options: Back, Auto, and Custom. button returns you to the License Back Agreement screen. button selects a restore process designed Auto for local PCs configured with CD-ROM readers. WARNING The Auto button does not function in the PowerMate NetPC system.
  • Page 62 FAT16 or FAT32 (by selecting Continue WARNING The Continue button does not function in the PowerMate NetPC system. Do not press the Continue button. System failure or data corruption may result. Partitioning the Hard Drive Screen Click...
  • Page 63 Click to do a quick hard disk format. Quick Click to do a full hard disk format. Full Format Mode Screen After you click Quick Full , the Installing Applications screen appears (see the following figure), indicating the status of the restore process as the operating system loads from the CD.

  • Page 64: Selective Application Restore Program

    On the Client desktop, double click Network Neighborhood Double click Entire Network and do a map connection to the LCM CD-ROM reader. Double click on the selrest.exe program. The NEC Selective Application Restore Program screen appears. 2-40 Using NECCSD Utilities...
  • Page 65 NOTE Only the applications that work with the system’s OS appear in the Select Install Program screen. For example, if the OS is Windows 95, but there are applications for both Windows 95 and Windows NT 4.0 on the CD, only the drivers required for Windows 95 appear.
  • Page 66 NOTE Items that appear grayed-out are already installed on the system. Click The application files reload sequentially, and a progress bar appears for each application selected. When all the applications have finished installing, remove the CD. Click Restart Computer to reboot and ensure that the installation process completes successfully.

  • Page 67: Reviewing System Features

    Reviewing System Features PowerMate NetPC systems are available in two basic models with the following features: ® ® Windows 95 operating system, 166-MHz Intel ® Pentium MMX processor, 16 MB (minimum) of Synchronous Dynamic Random-Access Memory (SDRAM), and a 2.0-GB IDE hard disk drive ®...
  • Page 68 CDs containing copies of the operating system and the following applications are included in the shipping carton: ® ® McAfee VirusScan and WebScan™ ® LANDesk Client Manager NEC Auto Backup utility Cheyenne Backup utility FirstAid Deluxe™ 97. 3-2 Reviewing System Features...

  • Page 69: System Chassis

    3 1/2-inch IDE hard disk that is compatible with the Ultra DMA/33 standard for high-speed data transfers. (Non-Ultra DMA/33 compatible IDE devices are also supported.) SYSTEM BOARD COMPONENTS The PowerMate NetPC system board has the following components. Processor Depending on the model, processing for the system is provided by the 166-MHz or 200-MHz Intel Pentium MMX microprocessor.

  • Page 70: Supported Dimms

    NOTE An additional approved vendor list (AVL), 10-ns or 12-ns, Synchronous Dynamic Random Access Memory (SDRAM) DIMM can be installed into the open memory socket. Memory can be installed in one socket or both. The memory type, size, and speed can vary between sockets. The system automatically detects the memory;...

  • Page 71: Interrupt Controller

    Interrupt Controller The interrupt controller operates as an interrupt manager for the entire system environment. The controller accepts requests from peripherals, issues interrupt requests to the processor, resolves interrupt priorities, and provides vectors for the processor to determine which interrupt routine to execute.

  • Page 72: Pci Local Bus

    Interrupt Level Assignments INTERRUPT PRIORITY INTERRUPT DEVICE IRQ13 Coprocessor IRQ14 Primary IDE IRQ15 Available PCI Local Bus The 32-bit industry-standard PCI bus is a highly integrated input/output (I/O) interface that offers the highest performance local bus available for the Pentium-based processor.

  • Page 73: Graphics Features

    facilitates adopting new technology while maintaining corporate standards gives network administrators company-wide control of BIOS revisions. Information on how to use the Flash utility is provided in Chapter 2, Using NECCSD Utilities. Graphics Features The system features a PCI local bus motion video playback controller and graphics accelerator (S3 Virge/GX) contained on a single chip on the system board.

  • Page 74: Graphics Accelerator

    MPEG is a compression/decompression standard developed by a professional video group called the Motion Picture Experts Group. MPEG produces full-resolution, 30-frames-per-second (fps), broadcast-quality digital video. Graphics Accelerator The graphics accelerator is specifically designed for graphics-intensive operations, 3D effects, texture mapping, text and color pixel amplification, and scrolling.

  • Page 75: High-Speed Communication Ports

    Supported Refresh Rates REFRESH RATE (HZ) 8-BIT COLOR 15-/16-BIT 24-BIT COLOR 4-BIT COLOR (256 COLOR (32K/64K (16M RESOLUTION (16 COLORS) COLORS) COLORS) COLORS) 640 x 480 60, 70, 72, 75, 60, 72, 75, 85 60, 72, 75, 85 800 x 600 56, 60, 72, 56, 60, 72, 75, 56, 60, 72, 75,...

  • Page 76: Rj-45 Port

    The combination of the enhanced parallel port and buffered serial ports ensure optimum performance for future peripheral devices and operating systems. RJ-45 Port The rear of the system contains an RJ-45-compatible network port for connection to an Ethernet network. This allows you to communicate with the server and share files with other computers on the network.

  • Page 77: Sound System

    Sound System The Yamaha sound system installed on the system board provides compatibility with Sound Blaster Pro™, Sound Blaster™ 2.0, Ad Lib™, MPU-401, and Microsoft® Windows Sound System™ for PC sound applications. For detailed sound specifications, see the “System Specifications” in Appendix B. Plug and Play Support The computer comes with a Plug and Play BIOS that supports Plug and Play technology.

  • Page 78: 24-Hour Information Services

    24-Hour Information Services NECCSD has made it easy for you to get information and help when you need it. We offer 24-hour information services via the following services described in this chapter: ™ NECCSD FaxFlash Service NECCSD Bulletin Board Service ®...

  • Page 79: Neccsd Faxflash Service

    Catalog 1, NECCSD Telephone Directory and Online Service Information Catalog 3, NECCSD Computer Product Specifications, Warranty Policy, Ultracare Guidelines, and Sales Information Catalog 5, NEC ProServa™ and Express Serva Product Information Catalog 6, NEC Ready Consumer Desktop Systems Catalog 7, NEC PowerMate Commercial Desktop Systems ®...
  • Page 80 Order information from FaxFlash as follows. Be sure that your fax machine or fax/modem is on. Have the document number ready for the document you want. At your touch-tone telephone, enter (USA 888-329-0088 and Canada) or 508-635-6090 (international) Listen to the instructions provided by the voice prompts. Press if you do not want an introduction to FaxFlash.

  • Page 81: Neccsd Bulletin Board Service

    NECCSD BULLETIN BOARD SERVICE Through your network connection (or if you have access to a modem), you can use the NECCSD Bulletin Board Service (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) for system enhancements and upgrades.
  • Page 82 Following the HyperTerminal instructions, enter the BBS phone number ( 508-635-4706 ). Your business phone system and/or location might require a prefix. NOTE The first time that you use the BBS, you are requested to provide information for a new user questionnaire.

  • Page 83: Neccsd On America Online Service

    Go To At the Go To menu, click Keyword At the prompt, type , then press Enter At the NEC menu, double click one of the following topics, then follow the prompts: About NEC Terms and Conditions News Product Information...

  • Page 84: Neccsd On Compuserve Online Service

    At the opening screen, click the button, then type NECTECH at the prompt, and click At the NEC menu, double click one of the following topics, then follow the prompts: NEC Bulletin Board Information About This Service Access NEC BBS...

  • Page 85: E-Mail/Fax Technical Support Service

    Access CompuServe Information Services Exit. Exit anytime by double clicking on the rectangle in the upper left corner of the screen. E-MAIL/FAX TECHNICAL SUPPORT SERVICE The NECCSD Technical Support Center offers technical support by e-mail over the Internet network if you have a modem.

  • Page 86: Internet

    Service. To access the World-Wide-Web NECCSD Home Page, enter the following Internet Uniform Resource Locator (URL) through your service: http://www.nec-computers.com/ To access the NECCSD FTP site, enter the following Internet ftp address through your service: ftp.nectech.com Once in the file menu, follow the prompts to choose and download the file(s) you want.

  • Page 87: Neccsd Technical Support Services

    NECCSD TECHNICAL SUPPORT SERVICES NECCSD also offers direct technical support through its Technical Support Center. (NECCSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week.

  • Page 88: Solving System Problems

    Solving System Problems Occasionally, you may encounter a problem with your computer. In most cases, the problem is one that you can solve yourself. Your system has a built-in checking program that automatically tests its components when you turn the system unit power on.

  • Page 89: System Problems

    System Problems Check the following list to match your problem and see the possible cause and solution. No power and power lamp not lit. Check that all power switches are on. Check that the power cable is plugged into the system power socket.

  • Page 90: Monitor Problems

    System performance appears sluggish. Check that your system is set for optimal operation. See your operating system documentation. Check the memory requirements of your software applications. If required, have qualified personnel install additional DIMM memory. For assistance, call your NECCSD dealer or the NECCSD Technical Support Center.

  • Page 91: Keyboard/Mouse Problems

    There is constant movement on the screen. A magnetic field is affecting your monitor. Move any devices (fan, motor, another monitor) that generate magnetic fields away from your monitor. The screen display is fuzzy or flickering; graphics characters or garbage appears on the screen. Check that your monitor is set up correctly and that all connections have been made.

  • Page 92: Getting Help

    GETTING HELP If you tried correcting problems yourself and were not successful, you may want to try one or more of the following 24-hour services for answers to your questions. (Some services require a modem or fax machine.) NECCSD FaxFlash Service NECCSD Bulletin Board Service NECCSD on America Online Service NECCSD on CompuServe Online Service...

  • Page 93: Getting Help From Neccsd Technical Support Center

    Getting Help From NECCSD Technical Support Center Help is available to you through the NECCSD Technical Support Center. (International customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECCSD Technical Support Center, toll free, at 1-800-632-4565 (for the U.S.

  • Page 94: Neccsd Warranty/Non-Warranty Repair Service

    NECCSD Warranty/Non-Warranty Repair Service NECCSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, within your company, through your dealer, or with the help of a technician from the NECCSD Technical Support Center.

  • Page 95: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 96 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.

  • Page 97: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.

  • Page 98: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 99 Your seat depth should allow your lower back to com- fortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...

  • Page 100: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 101 Type with your hands and wrists floating above the key- board. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.

  • Page 102: Adjust Your Monitor

    ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
  • Page 103 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.

  • Page 104: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, stand- ing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.

  • Page 105: Pre-Existing Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. NOTE For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations.

  • Page 106: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest sup- porting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture?

  • Page 107: Checking You

    Checking You Is your work area set up to promote a natural and relax- ing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?

  • Page 108: System Specifications

    System Specifications The following specifications are standard except where noted. System specifications are listed by component. System Processor Pentium Processor Clock Rate 166-MHz MMX processor 166-MHz internally, 66-MHz externally 200-MHz MMX processor 200-MHz internally, 66-MHz externally Processor Support 32-bit addressing 64-bit data MMX processor enhances audio, video, and 3D graphics performance...

  • Page 109: Cache Memory

    Total Memory support for up to 256 MB of high-speed RAM in two memory module sockets on system board Memory module type gold-plated, non-parity, 10- or 12-ns SDRAM modules Expansion expandable in increments using 8-MB, 16-MB, 32-MB, 64-MB, and 128-MB DIMMs Cache Memory pipelined 32-bit addressing 64-bit data...

  • Page 110: Calendar Clock

    Calendar Clock Year/Month/Day/Hour/Minute/Second/.01 Second; maintained by battery backup module Battery Type Real Time Clock (RTC) battery module Input/Output (I/O) Facilities Industry-Standard Interfaces on the system board Parallel bidirectional, ECP/EPP support; one 25-pin connector Serial two high-speed RS-232C ports using 16550 UART, support transfer rates up to 115.2 KB per second;...

  • Page 111: Device Slots

    Industry-Standard Interfaces on the riser card primary IDE channel enabled (supporting one master Ultra DMA/33 IDE device) support for up to 33.3 MB/second 32-bit transfers on PCI bus support for PIO mode 3 and mode 4 RJ-45 Ethernet network connector Diskette drive connector (for external diskette drive with power source) Device Slots...

  • Page 112: Sound System

    Text 80 columns by 25 lines 132 columns by 25 lines 132 columns by 43 lines Sound System Audio on system board based on Yamaha OPL3-SA3 hardware component Compatible with Sound Blaster Pro™, Sound Blaster™ 2.0, Ad Lib™, MPU-401, and Microsoft ®...

  • Page 113: Dimensions

    Dimensions System Unit Height (horizontal) 3.5 in. (89 mm) Width (horizontal) 9.5 in. (241 mm) Depth 12.5 in. (318 mm) Weight (including hard disk) 10 lbs. (4.54 kg.) Keyboard Height 1.6 in. (40.6 mm) Width 19.0 in. (482.6 mm) Depth 8.4 in.

  • Page 114: Limited Warranty

    Limited Warranty NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) warrants this Product to be free from defects in material and workmanship under the following terms: HOW LONG IS THE WARRANTY? Labor and parts are warranted for three (3) years from the date of the first consumer purchase in the U.S.A., Canada,...

  • Page 115: What We Will Pay For And What We Will Not Pay For

    Damage, deterioration or malfunction resulting from, but not limited to: Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, unauthorized Product modification, or failure to follow instructions supplied with the product. Repair or attempted repair by anyone not authorized by NECCSD.

  • Page 116: How You Can Get Warranty Service

    HOW YOU CAN GET WARRANTY SERVICE Year One For the first year, NECCSD provides an on-site limited warranty for all PowerMate Series Computers installed within a 50-mile radius of an NECCSD TotalService Preferred Dealer location or NECCSD authorized third party maintenance organization. On-site warranty service is available Monday through Friday during normal business hours, exclusive of NECCSD holidays.

  • Page 117: Limitation Of Damages And Implied Warranties

    LIMITATION OF DAMAGES AND IMPLIED WARRANTIES NECCSD’S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR OPTION. NECCSD SHALL NOT BE LIABLE FOR: DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR DATA, LOSS OF SOFTWARE, COMMERCIAL LOSS;...

  • Page 118: For Information, Telephone 1-800-632-4565

    FOR INFORMATION, TELEPHONE 1-800-632-4565 NOTE: All Products returned to NECCSD for service MUST have prior approval; this may be obtained by calling the above number. NECCSD Products are warranted in accordance with the terms of the applicable NECCSD limited warranty. Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors.

  • Page 119: System Board Jumpers

    System Board Jumpers System board jumpers enable qualified personnel to configure the system for a particular system requirement. CAUTION Jumpers are set correctly at the factory for the configuration. If the system requires a jumper change, qualified personnel should change only the setting for that condition.
  • Page 120 WARNING Access to the inside of the computer is restricted subject warranty requirements. NECCSD-authorized personnel to change jumper settings. D-2 System Board Jumpers...

  • Page 121: Index

    Index Features, 3-3 DIMM memory, 3-3 Advanced Setup menu, 2-10 Flash ROM, 3-6 America Online, 4-6 graphics, 3-7 PCI local bus, 3-6 Processor, 3-3 Boot Setup menu, 2-22 Flash ROM, 3-6 Bulletin board service, 4-4 Flash utility, 2-24 Chassis, 3-3 Graphics, 3-7 Computer stand, 1-6 MPEG, 3-7...
  • Page 122 PC Health Indicator Inventory, 2-28 LANDesk Client Manager, 2-25 Managing Workstations, 2-26 Monitoring capabilities, 2-29 PC Health Description, 2-27 NEC Auto Backup utility, 2-30 PC Health Meter, 2-27 PC health indicator, 2-26 PCI local bus, 3-6 Using DMI, 2-29 Ports...
  • Page 123 shutdown, 1-12 startup, 1-9 Repair service, 5-7 System specifications, B-1 Restoring applications, 2-40 cache memory, B-2 files, 2-31 calendar clock, B-3 operating system, 2-32 device slots, B-4 dimensions, B-6 graphics, B-4 Security, 1-8 input-output facilities, B-3 Security Setup menu, 2-16 operating environment, B-6 Select Install CD, 2-31 PGA processor socket, B-1...
  • Page 124 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 125 A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. For battery replacement information, call your NECCSD dealer or the NECCSD Technical Support Center.

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