Do you have a question about the GREENSTAR i SYSTEM and is the answer not in the manual?
Questions and answers
Martin
March 11, 2025
I can’t get my green star I to stay operating it keeps turning off
1 comments:
Mr. Anderson
March 11, 2025
The Worcester Greenstar i System boiler may keep turning off due to several possible reasons:
1. No Power – Check if the boiler has a permanent mains supply. Inspect Fuse F1 (2.5A) or Fuse F3 (0.5A) and the transformer. If faulty, replace the control board.
2. No Live Demand – Ensure there is a live demand at ST10-L from an external room thermostat or timer. Some older thermostats may not return proper voltage.
3. Diverter Valve Issue – If the boiler operates without a live demand signal, check that no permanent live feed is present at ST10-L from another source.
4. Incorrect Piping – Ensure the cold inlet and DHW outlet are correctly piped and not crossed.
5. Flow Turbine Issue – If the boiler is not operating during hot water demand, test the flow turbine.
Further troubleshooting may require checking the control board and other electrical components.
Wall hung rsf gas fired condensing regular boiler (64 pages)
Summary of Contents for Worcester GREENSTAR i SYSTEM
Page 1
USER MANUAL WALL HUNG RSF GAS FIRED CONDENSING SYSTEM BOILER GREENSTAR i SYSTEM FOR CENTRAL HEATING SYSTEMS UK/IE...
Page 2
PREFACE PREFACE PLEASE READ THESE INSTRUCTIONS CAREFULLY These instructions are applicable to the Worcester, Bosch Group boiler model stated on the front cover only. These instructions apply in the UK/IE only and must be followed except for any statutory obligation.
SYMBOLS AND SAFETY PRECAUTIONS SYMBOLS AND SAFETY PRECAUTIONS EXPLANATION OF SYMBOLS WARNING SYMBOLS Safety instructions in this document are framed and identified by a warning triangle which is printed on a grey background. Electrical hazards are identified by a lightning symbol surrounded by a warning triangle. Signal words indicate the seriousness of the hazard in terms of the consequences of not following the safety instructions.
Any misuse or unauthorised modifications to the boiler, flue or associated components and system will invalidate the warranty. B Do not modify the boiler or flue system in any way. Worcester, Bosch Group accepts no liability arising from any such actions. This does not affect your statutory rights. 6 720 644 864a (2010/10)
Checklist after each service. The Benchmark Checklist and service interval record can be found at the rear of the Installation, Commissioning and Servicing Instructions. B The boiler must be serviced regularly by a competent, qualified person, such as a Worcester service engineer or other Gas Safe registered engineer.
CONTROLS CONTROLS B To gain access to the boiler controls push the top centre of the flap and release. Fig. 1 Control panel fascia Central heating temperature control ECO button (non functional) Burner indicator (Green) Reset button Boiler Service button Hot water temperature control* Controls Cover or optional Programmer...
CONTROLS OPERATING THE BOILER SETTING THE CENTRAL HEATING TEMPERATURE 1. Turn the central heating temperature control knob to the desired level. Temperatures given in the figure below are approximate. 2. The Burner indicator (green) will illuminate to show that the boiler is running. 40 °C 47 °C 53 °C...
CONTROLS 3.1.2 BOILER FROST PROTECTION If the temperature within the boiler falls below 8°C the pump will run to circulate water and prevent the system freezing. If the temperature within the boiler falls below 5°C the boiler will fire periodically, bringing the boiler temperature up to 12°C to avoid the possibility of the system freezing.
2. The mains indicator will no longer be flashing. reset Fig. 5 Reset button and mains light If the fault remains and cannot be cleared by pressing the reset button, contact Worcester, Bosch Group for assistance. 6 720 644 864a (2010/10)
SYSTEM PRESSURE SYSTEM PRESSURE SEALED HEATING SYSTEMS This boiler is fitted to a sealed heating system which is pre-pressurised. Your installer will advise you of the minimum and maximum pressure indicated on the pressure gauge. B Check regularly that the pressure is maintained. 1.5 bar 1 bar Fig.
SYSTEM PRESSURE EXTERNAL FILLING LOOP Once the external filling loop has been located, follow the instructions for re-pressurising. 1. Unscrew blanking cap. 2. Attach hose and screw on hand-tight to valve. 3. Turn the handle/screwdriver slot point 90° to open the valves. 4.
SERVICE CLEARANCES SERVICE CLEARANCES Your installer will have provided adequate space around the boiler for safety and servicing access. CAUTION: Restricted space. The boiler may overheat. B Do not restrict this space with the addition of cupboards, shelves etc. next to the boiler.
2 year guarantee period. If you would like to know more about a Worcester, Bosch Group service contract, please tick the appropriate box on your warranty registration card.
FAULT FINDING FAULT FINDING If a boiler fault occurs, please read the following page thoroughly before contacting Worcester, Bosch Group. Problem Cause Remedy Desired room temperature is Thermostatic radiator valve(s) B Increase thermostatic not reached set too low radiator valve setting(s)
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B Once the pipe has been thawed the boiler must be reset, press the reset button for five seconds and wait two to three minutes for the boiler to restart. B If the boiler does not restart, contact Worcester’s Technical Support Team (0844 892 3366) for assistance.
No boiler fault is found on over 30% of all service calls. In the case of a suspected fault, refer to the fault finding section of this guide. In the event of a boiler fault or breakdown please contact Worcester, Bosch Group appointments team on 0844 892 3000.
TIPS ON ENERGY SAVING TIPS ON ENERGY SAVING HEATING ECONOMICALLY The boiler provides a high level of comfort whilst keeping gas consumption and the environment effects as low as possible. The gas supply to the burner is controlled according to the level of demand for heat. The boiler operates with a low flame if the demand for heat reduces.
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TIPS ON ENERGY SAVING DRAUGHTS Try to ensure that draughts around doors, windows, letterboxes and keyholes etc. are reduced by using a suitable draught excluder. WARNING: AIR VENTS B Do not block or seal any air vents that are installed to ensure that the central heating boiler operates safely.
ENVIRONMENT / DISPOSAL 10 ENVIRONMENT / DISPOSAL Environmental protection is a fundamental corporate strategy of the Bosch Group. The quality of our products, their economy and environmental safety are all of equal importance to us and all environmental protection legislation and regulations are strictly observed. We use the best possible technology and materials for protecting the environment taking account of economic considerations.
YOUR GUARANTEE 11 YOUR GUARANTEE This boiler is guaranteed against faulty materials or workmanship for a period of 2 years from the date of installation subject to the following terms and conditions. During the period of this guarantee any components of the boiler which are proven to be faulty or •...
GLOSSARY 12 GLOSSARY Central heating systems All radiators must be heated at an even rate. If the top of a radiator is at a lower temperature than the bottom then it should be vented by releasing air through the venting screw at the top of the radiator. Ask your installer to show you how this is done.
Need help?
Do you have a question about the GREENSTAR i SYSTEM and is the answer not in the manual?
Questions and answers
I can’t get my green star I to stay operating it keeps turning off
The Worcester Greenstar i System boiler may keep turning off due to several possible reasons:
1. No Power – Check if the boiler has a permanent mains supply. Inspect Fuse F1 (2.5A) or Fuse F3 (0.5A) and the transformer. If faulty, replace the control board.
2. No Live Demand – Ensure there is a live demand at ST10-L from an external room thermostat or timer. Some older thermostats may not return proper voltage.
3. Diverter Valve Issue – If the boiler operates without a live demand signal, check that no permanent live feed is present at ST10-L from another source.
4. Incorrect Piping – Ensure the cold inlet and DHW outlet are correctly piped and not crossed.
5. Flow Turbine Issue – If the boiler is not operating during hot water demand, test the flow turbine.
Further troubleshooting may require checking the control board and other electrical components.
This answer is automatically generated