Lenovo Combined User Manual page 34

7. Click OK.
8. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
Note: If a yellow exclamation mark is displayed in front of the mouse or receiver name after re-detection,
it indicates that the mouse or receiver driver is not successfully installed. Right-click the mouse or
receiver name, and then select Update Driver or Update Driver Software to install the mouse or
receiver driver again.
For the Windows 8 or Windows 8.1 operating system:
1. From the desktop, move the pointer to the top-right or bottom-right corner of the screen to display the
charms, and then click Settings ➙ Control Panel.
2. Depending on your Control Panel mode, click Device Manager or click Hardware and Sound ➙
Device Manager.
3. Scroll down until you find Mice and other pointing devices. Then, expand the Mice and other
pointing devices category.
4. Right-click HID-compliant mouse, and then select Uninstall. A warning will be displayed, prompting
you that you are going to remove a device from the operating system.
5. Click OK.
6. Right-click Mice and other pointing devices, and then select Scan for hardware changes to
re-detect the hardware.
Note: If a yellow exclamation mark is displayed in front of the mouse name after re-detection, it indicates
that the mouse driver is not successfully installed. Right-click the mouse name, and then select Update
Driver or Update Driver Software to install the mouse driver again.
Problem: The mouse pointer cannot move.
Solution: To solve the problem, do the following:
• Ensure that you have followed all installation procedures.
• Reinstall the Lenovo Mouse Suite software.
• Clean the mouse lens with a soft cotton swab. Do not use any other liquid or solvent to clean the mouse
lens because such item might damage the lens.
• Put a mouse pad under the mouse. If the mouse is moving on a highly reflective surface, especially a
glass or mirror surface, the mouse might not be able to work.
Problem: The horizontal scrolling speed cannot be changed on the Wheel tab in the Mouse Properties
window.
Solution: To solve the problem, customize the horizontal scrolling speed setting by doing the following:
1. In the Mouse Properties window, click the Lenovo tab. Then, click Advanced Properties.
2. In the Advanced Properties window, click the Wheel tab.
3. In the Horizontal Scrolling area, move the slider right to increase or left to decrease the horizontal
scrolling speed.
Problem: The Lenovo Mouse Suite software cannot be automatically installed when I connect the ThinkPad
Precision Wireless Mouse to my computer for the first time.
Solution: To solve the problem, do the following:
1. Ensure that you are using the Windows 7, Windows 8, or Windows 8.1 operating system.
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Lenovo Combined Mouse User Guide