Hewlett-Packard Customer Support - HP 220mx User Manual

Hewlett-Packard Customer Support

If your drive fails and the suggestions in this user's guide and accompanying
documentation do not solve your problem:
•
•
NOTE Before calling, please record the following information and have it ready when you
contact your service representative:
Appendix A
If you have a service contract with HP, contact your local HP Response Center.
Response Centers are found at www.hp.com under the "HP Services and
Support" tab.
If you do not have a service contract with HP, contact your nearest HP dealer or
sales office. Dealers and sales offices are found at www.hp.com under the "HP
Services and Support" tab.
- model number of the drive
- serial number of the drive
- brand and model of your host computer SCSI adapter
- host computer operating system
- any software package you are using to manage storage on the drive
Supplies and Customer Support
Hewlett-Packard Customer Support
A-5