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HP CD-Writer Plus
8200e/8210e

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Summary of Contents for HP CD-Writer Plus 8200e

  • Page 1 HP CD-Writer Plus 8200e/8210e...
  • Page 2 HP CD-Writer Plus User’s Guide Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and...
  • Page 3 Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite...
  • Page 4: Table Of Contents

    HP Customer Care by Phone ........12...
  • Page 5: Contents Of The Electronic User's Guide

    Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and select User’s Guide. You can view this information through your web browser. The User’s Guide provides information on the following topics:...
  • Page 6: About Usb Drives

    About USB Drives Device Performance USB (Universal Serial Bus) devices such as your new HP CD-Writer Plus are so easy to disconnect and reconnect that you may want to use other devices of this type. The information below can help you maintain the CD-Writer’s performance when other USB devices are connected to your...
  • Page 7: Using The Right Cable

    Using the Right Cable Using the Right Cable The USB cable shipped with the CD-Writer Plus is a high-quality cable. Do not replace it with other cables or use cable extenders. Using lower quality cables could adversely affect drive performance. Choosing a Hub A hub allows you to connect multiple USB devices to your computer.
  • Page 8: About Making Cds

    About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? Files copied to a CD-R disc are permanently recorded on the disc. The space the files occupy on the disc cannot be used for anything else. Use CD-R discs to: Share your CDs with users that have standard CD-ROM drives Make audio CDs Permanently save files...
  • Page 9: How Do I Make Cds That Can Be Read On Other Computers

    How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers.
  • Page 10: Can I Avoid Swapping Audio Cds In And Out Of The Drive

    Can I Use the New 80 Minute Audio CDs? HP does not currently support the new 80 minute audio CDs even though the HP CD-Writer Plus and the included software are capable of using them. The manufacturing process for creating 80 minute CD-R discs is extremely difficult and the resulting discs do not consistently meet HP’s standards for reliability at the time of this printing.
  • Page 11: Solving Installation Problems

    Solving Installation Problems If you need further assistance after using the HP CD-DVD Toolbox and reviewing this chapter, contact HP Customer Care directly by calling the appropriate telephone number from the list beginning on page 15. Things to Try First Try the following suggestions if the CD-Writer Plus does not appear under Windows Explorer once you have completed the installation.
  • Page 12 Troubleshooting If the drive is not receiving power, check that a power supply is plugged into the rear of the drive. Then make sure the power supply is connected to a wall outlet or power strip. Make sure the wall outlet or power strip you are using has power. Check the USB data cable Unplug the USB data cable that goes from the CD-Writer Plus to the computer at both ends and reconnect it.
  • Page 13 Programs, HP CD-Writer Plus, Information, and select User’s Guide. Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to-date information 24 hours a day, seven days a week.
  • Page 14: Customer Support

    HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your reseller is not able to help, you can obtain support from HP directly. The list of telephone numbers begins on page 15.
  • Page 15: Hp Customer Care By Phone

    Gather the information in the table below. The diagnostic utility provides most of the information. Click Start on the taskbar, then select Programs, HP CD-Writer Plus, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab. For...
  • Page 16 Drive firmware version Drive information, including firmware version, can be found by clicking on the Start menu on the taskbar, then selecting Programs, HP CD- Writer Plus, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab. The firmware version is listed in the FW Rev dialog box.
  • Page 17 Example: HP DeskJet 895C Series Printer Drive Self-Diagnostics test Click Start on the taskbar, then select Programs, HP CD-Writer Plus, Utilities, and Diagnose. Select the drive and then click on the Tests tab. Select Drive Self-Diagnostics and click Perform Test.
  • Page 18: Telephone Numbers

    HP Customer Care ....970-635-1500 After warranty period (Charges begin only when you connect to a Customer Care representative.
  • Page 19 Telephone Numbers Hungary......01 343 0310 Ireland ......01 662 55 25 Israel (M-F, CET + 1hr) .
  • Page 20: Returning A Drive

    Returning a Drive Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country from the list beginning on page 15 to receive instructions.

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Cd-writer plus 8210e

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