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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computer Systems Division, Packard
Bell NEC, Inc. (hereinafter "NEC CSD") and/or its licensors. NEC CSD and/or
its licensors, as appropriate, reserve all patent, copyright and other proprietary
rights to this document, including all design, manufacturing, reproduction, use,
and sales rights thereto, except to the extent said rights are expressly granted to
others.
The NEC CSD product(s) discussed in this document are warranted in accordance
with the terms of the Warranty Statement accompanying each product. However,
actual performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC CSD.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC CSD is
prohibited.
As an ENERGY STAR partner, NEC Computer Systems Division (NEC CSD) has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
FaxFlash is a service mark of NEC Computer Systems Division, Packard Bell NEC, Inc.
Direction is a trademark of Packard Bell NEC, Inc.
NEC and MultiSync are registered trademarks of NEC Corporation, used under license.
ENERGY STAR is a U.S. registered trademark.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
First Printing — August 1998
Copyright 1998
NEC Computer Systems Division
Packard Bell NEC, Inc.
1 Packard Bell Way
Sacramento, CA 95828-0903
All Rights Reserved

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Summary of Contents for NEC Direction SP

  • Page 1 NEC CSD is prohibited. As an ENERGY STAR partner, NEC Computer Systems Division (NEC CSD) has determined that this product meets the ENERGY STAR guidelines for energy efficiency. FaxFlash is a service mark of NEC Computer Systems Division, Packard Bell NEC, Inc.
  • Page 2: Table Of Contents

    Contents Using This Guide Text Conventions............xiii Related Documents ........... Introducing Your Computer Front Features ............System Controls and Lamps......... Diskette Drive A ..........CD-ROM/DVD Drive ......... Back Features............External Connectors..........Power Supply Features ..........1-11 Zip Drive..............1-12 Speakers..............1-13 Mouse ..............
  • Page 3 Saving Your Work..........2-11 Backing Up Your Work ........2-12 Printing a Document ..........2-12 Display Properties ............ 2-13 System Care ............. 2-15 Protecting Your System From Damage....2-15 Keeping Your System in Good Condition ..... 2-16 Moving or Shipping Your System ......2-17 Online Documentation..........
  • Page 4 System BIOS and Utilities System BIOS and the Setup Utility......Setup Utility ............When to Use Setup ......... How to Start Setup ......... How to Use Setup ........... Maintenance Menu ..........Main Menu............Advanced Menu........... Peripheral Configuration Submenu....IDE Configuration Submenu......4-10 Floppy Options Submenu........
  • Page 5 Recovering the BIOS ..........24-Hour Information Services NEC CSD Website ........... NEC CSD FTP Site..........NEC CSD Faxflash Service ........NEC CSD Bulletin Board Service ......Email/Fax Technical Support Service......NEC CSD Technical Support Services...... If You Have a Problem Problem Checklist.............
  • Page 6 CD-ROM/DVD Drive Problems ......Speaker Problems ..........Microphone Problems .......... Getting Help ............. Getting Help From Your Company....... Getting Help From Your NEC CSD Dealer ..Getting Help From NEC CSD Technical Support..........NEC CSD Warranty/Non-Warranty Repair Service ............ 8-10 Battery Replacement..........
  • Page 7 Second Level Cache..........Memory............... Chipset ..............Intel 82443EX PCI/AGP Controller (PAC) ..Intel 82371EB PCI ISA IDE Xccelerator (PIIX4E) ......Accelerated Graphics Port (AGP)....Universal Serial Bus (USB) Support ....IDE Support ............Super I/O Controller ..........Serial Port ............Parallel Port............
  • Page 8 List of Tables Quick Reference to Information About Your Computer............2-19 Sample Memory Configurations........ 5-14 System Board Jumper Settings ........Acceptable DIMM Options........Sample Memory Configurations........ Interrupt Assignments ..........B-10 Input Requirements........... B-12 Output DC Load Requirements ......... B-13 System Board External Connectors ......System Board Internal Connectors......
  • Page 9 x Contents...
  • Page 10: Using This Guide

    Using This Guide The NEC Direction SP E-Series User’s Guide provides a quick reference to information about your computer. This guide contains the following information: Chapter 1, Introducing Your Computer, provides a look at system components. See this chapter to familiarize yourself with your system.
  • Page 11 Chapter 8, If You Have a Problem, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely.
  • Page 12: Text Conventions

    TEXT CONVENTIONS This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the hardware or software.
  • Page 13: Related Documents

    SP E-Series systems. This manual also includes hardware and interface information for programmers, engineers, and others who need to know how the systems are designed. The manual can be found on the NEC CSD website. See “NEC CSD Website” in Chapter 7. xiv Using This Guide...
  • Page 14 NECCSD FaxFlash Service NECCSD FaxFlash is an automated service that sends the latest information about NEC CSD and its products directly to a fax machine. The service is available 24 hours a day, 7 days a week. With FaxFlash, you can obtain product literature and technical information bulletins.
  • Page 15: Introducing Your Computer

    This chapter provides a brief look at the features of your system. NOTE This guide covers both desktop and minitower models of the NEC Direction SP E-Series system. Features are identical for desktop and minitower systems; only their orientation differs. Introducing Your Computer 1-1...
  • Page 16: Front Features

    FRONT FEATURES Daily contact with your system is through the controls on the front panel. The following figures show the control features on the front of the system. Front features — desktop models 1-2 Introducing Your Computer...
  • Page 17: System Controls And Lamps

    Front panel features — minitower models System Controls and Lamps System controls let you select specific system operations; the lamps let you know the status of system operation. Your computer has the following controls and lamps: Power button Turns the system on and off. Reset button Lets you restart your system manually when it does not respond to keyboard commands.
  • Page 18: Diskette Drive A

    CAUTION Resetting your system can result in the loss of data. Press the reset button only when all other methods of restarting your computer fail. System power lamp Lights when the system is turned on. Disk lamp Lights when the hard disk drive is active, reading or writing data.
  • Page 19: Cd-Rom/Dvd Drive

    Diskette drive eject button Lets you remove a diskette from the diskette drive. Diskette drive features CD-ROM/DVD Drive Your computer comes with a high-speed ATAPI CD-ROM drive or a DVD drive. The CD-ROM/DVD drive operates at different speeds depending on whether the CD you are using contains data or music.
  • Page 20 CD-ROM/DVD drive features Headphone jack Allows the connection of an optional set of stereo headphones through a mini-jack plug. Volume control knob Controls the volume of the optional headphones. Open/close button Opens and closes the CD tray. Press this button when the computer power is on to insert or remove a CD.
  • Page 21: Back Features

    BACK FEATURES Setting up your system is mainly done through external connectors on the back of the computer. The following figures show these connectors. Note that the minitower and desktop models differ only in orientation. If your system comes with a sound board, see the sound board documentation that comes with the system.
  • Page 22 Audio connectors — desktop models Rear features — minitower models 1-8 Introducing Your Computer...
  • Page 23: External Connectors

    Audio connectors — minitower models External Connectors Your peripheral components attach to connectors on the back of your computer. This is where you connect the monitor, keyboard, mouse, speakers, and printer. NOTE Your system might have additional boards not shown in the previous figures. Boards and board locations vary depending on the model and options you purchased.
  • Page 24 Parallel port Use this port to connect a parallel printer with a 25-pin connector to the system. Serial port Attach a serial device with a 9-pin connector to the serial port. Serial devices include a pointing device, serial printer, or modem. Universal serial bus (USB) ports Use these ports to connect a wide range of new USB devices, such as printers, mice, joysticks, keyboards, and...
  • Page 25: Power Supply Features

    Video connector Attach the signal cable from your monitor to this connector. This connection supports an NEC C or CS series monitor or other video graphics array (VGA)- compatible monitor with a 15-pin connector. NOTE Your system comes with integrated Accelerated Graphics Port (AGP) capabilities.
  • Page 26: Zip Drive

    CAUTION Set the switch correctly for the voltage in your area. Most wall outlets in the United States and Canada are 115 volts. ZIP DRIVE ® ® Some models come with an Iomega drive. The Zip drive lets you expand the storage capacity of your hard drive quickly and easily, 100 megabytes (MB) at a time.
  • Page 27: Speakers

    Zip drive features (on Zip models only) SPEAKERS Some systems come with a pair of high-quality, stereo speakers that you can arrange to suit your work environment. See the documentation that comes with your speakers to set up your speakers and to adjust sound. Introducing Your Computer 1-13...
  • Page 28: Mouse

    MOUSE In addition to the right and left mouse buttons, your mouse features a cursor movement wheel. The cursor movement wheel lets you scroll vertically and horizontally and zoom in to view data on the screen. Mouse features 1-14 Introducing Your Computer...
  • Page 29: Using Your Computer

    Using Your Computer This chapter provides the information you need to start using your computer. Information includes: System operation Productivity Video display properties System care Moving or shipping your system Online documentation. NOTE Check the additional documentation that comes with your computer for information about using your monitor, speakers, sound board, graphics board, and any other devices that you purchased (such as a fax/data/voice modem).
  • Page 30: System Operation

    SYSTEM OPERATION In this section, you can find the following information: starting up and shutting down your system setting the date and time using system features such as the CD-ROM/DVD drive using power management and security features. Starting Up Press the power button to start up your system. The power lamp lights green to indicate that the system is on.
  • Page 31: Shutting Down

    NOTE If the system displays a message indicating that system settings have changed, run Setup (see Chapter 4). ® On models loaded with the Windows NT operating system, press when prompted on-screen to do so. The Ctrl-Alt-Del log-on box appears for entering a password. Shutting Down Follow these steps to shut down (power off) your computer.
  • Page 32: Setting The Date And Time

    ® Click the Start button on the Windows taskbar, then highlight and click “Shut Down.” Selecting Shut Down gives you several choices in the pop-up submenu. Click “Shut down the computer,” then click the button or press to shut down the computer. Enter Windows displays the message “It’s now safe to turn off your computer.”...
  • Page 33 Holding the diskette at its top edge, insert it into the diskette drive: label side facing right in desktop systems. label side up in minitower systems. Insert the diskette all the way into the drive until you hear a click. NOTE If your diskette did not come formatted, you must format it before storing information on it.
  • Page 34: Using Cds

    Using CDs See the following sections for information about handling, loading, and removing CDs. Handling Compact Discs To protect your CDs from damage, use the following guidelines when you handle them. Always pick up the disc by its edges. Do not touch the surfaces of the disc. Handle it by the edges and, if necessary, by putting your finger through the hole.
  • Page 35 Keep the disc away from direct sunlight or high temperatures. Clean fingerprints or dust from the disc by wiping it with a soft dry cloth. Gently, brush the cloth from the center of the disc toward the edge. Cleaning a CD CAUTION Do NOT use benzene, paint thinner, record cleaner, static repellent, or any other chemical on the disc.
  • Page 36: Loading A Cd

    Loading a CD To insert a CD into the CD-ROM/DVD drive, follow these steps: Press the open/close button. A CD tray slides out from the reader/drive. Remove the CD from its protective case. Hold the CD by its center hole and outer edges to avoid touching its surface.
  • Page 37: Protecting Your System

    Enter the Setup utility by pressing when the following bootup message appears. Press <F2> to enter SETUP The Main menu appears. Use your right arrow key to select the Power menu. The Power Management option is factory set to “Enabled.” Press to select Power Management.
  • Page 38: Setting A Password

    When you start up your system for the first time, you are asked to enter a system password. The following section explains the password procedure. Setting a Password Use the following procedure to set a password. Turn on or reboot your system. Setup displays the following message: Press <F2>...
  • Page 39: Using A Password

    At the prompt, to confirm exiting setup, press Enter Your password takes effect the next time you power on the system. You must enter a password the next time you power on. Using a Password After you set your password in Setup and reboot the system, a password prompt appears each time you power on the system.
  • Page 40: Backing Up Your Work

    Some applications provide automatic save options for specified intervals of time as you work. For example, you might want to save your work every 10 minutes. This reduces the amount of lost information should you lose power or experience some other problem. In Windows programs, you can select a Save option from the File menu.
  • Page 41: Display Properties

    If you did not choose a printer when you initially set up your computer, you’ll need to do that before you can print (see your Windows documentation). If you are using a non-Windows program, you’ll need to set up a printer driver for that program.
  • Page 42 From the Windows desktop, press the right mouse button and click on Properties. The Display Properties window appears. Select the Settings tab. NOTE Both the screen resolution and the color palette were set at the factory for optimum performance. Before you change these settings, be sure that your monitor and video adapter support the new settings.
  • Page 43: System Care

    Protecting Your System from Damage There are several ways that you can protect your system from possible damage. NEC CSD strongly recommends the following protective measures: Connect a surge suppressor between your computer and a grounded wall outlet.
  • Page 44: Keeping Your System In Good Condition

    Use Setup options to limit access to your computer (see “Security Menu” in Chapter 4). Use appropriate virus detection software regularly to protect your system from computer viruses. Keep your computer away from direct sunlight and extreme hot and cold temperatures. You can find the operating and non-operating (storage) temperatures in Appendix B.
  • Page 45: Moving Or Shipping Your System

    Periodically clean the keyboard with a vacuum cleaner brush attachment. Do not use any liquid cleaners on the keyboard as they can damage the keyboard. If an object, such as a paper clip, falls into the keyboard, turn the keyboard over and gently shake it. Clean the monitor screen with a glass cleaner and wipe it with a clean, lint-free cloth.
  • Page 46: Online Documentation

    ONLINE DOCUMENTATION Most of your application programs include online help at the touch of a button (usually the Help button). Many programs also incorporate separate, complete online user’s guides. Windows 95 and Windows NT provide extensive online help and “wizards” to guide you through procedures. WHERE TO GO FROM HERE Once you have your system up and running, we suggest that you install your applications and study the documentation...
  • Page 47: Quick Reference To Information About

    Quick Reference to Information About Your Computer WHAT YOU WANT TO FIND WHERE TO FIND IT Basic information about my “Introducing Your Computer,” Chapter 1 computer Setting a password “Setting a Password” in this chapter Loading a CD “Loading a CD” in this chapter Adding options Chapter 5, “Installing Options”...
  • Page 48: Understanding System Features

    Understanding System Features Your Direction SP E-Series computer is a 266-, 300-, or ® ® 333-MHz Intel Pentium II-based system with MMX technology and 512 KB of burst pipelined synchronous cache memory. STANDARD FEATURES All models come with the following features: 3.5-inch, 1.44-MB diskette drive...
  • Page 49: System Chassis

    Software installed on the hard drive includes: ® ® Microsoft Windows 95/98 MS Office 97 Small Business Edition/Microsoft Home Essentials Internet Explorer Appropriate drivers for your hardware ® ® McAfee VirusScan , McAfee WebScan™ ® ® Adobe Acrobat reader. SYSTEM CHASSIS The chassis provides an enclosure for the system board, power supply, two PCI expansion slots, one ISA expansion slot, and seven storage device slots (two for hard drives).
  • Page 50: Ports

    Ports Your computer’s system board includes the following connectors on the rear panel: PS/2-style keyboard and mouse ports Two Universal Serial Bus (USB) ports One serial port (9-pin “D” style) One parallel port One video connector Audio — microphone in, line in, line out, MIDI/game port.
  • Page 51: Plug And Play

    reduces inadvertent system board damage that can take place when replacing ROMs facilitates adopting new technology while maintaining corporate standards gives network administrators company-wide control of BIOS revisions. Information on how to use the Flash utility is provided in Chapter 4, System BIOS and Utilities. Plug and Play The BIOS is Plug and Play.
  • Page 52: Video Support

    Video Support ® Your system comes with integrated the ATI Rage Pro 1x Accelerated Graphics Port video and 4 MB of SGRAM. Audio Your computer’s audio subsystem includes the Yamaha DS-L AC’97 PCI bus digital controller and Analog Devices AD1819A AC’97 analog codec. It provides: 3D stereo enhancement line, microphone, and monoaural inputs 32 voice software wavetable...
  • Page 53: Usb Ports

    USB Ports The two Universal Serial Bus (USB) ports allow you to add serial devices without opening up the system; simply plug them into the port. The ports are hot-pluggable: You can plug in a peripheral without shutting down the computer; the USB determines system resources for each peripheral and assigns them automatically.
  • Page 54: Network Interface Card

    U. S. Robotics 56-Kbps x2-capable data/fax/voice modem Removable Storage DVD drive Iomega Zip drive Keyboard Windows 95 104-key enhanced NEC keyboard Optional Microsoft Natural Keyboard Speakers Altec Lansing ACS-90 speakers Altec Lansing ACS-45 speakers with subwoofer ® Altec Lansing ACS-410 Dolby...
  • Page 55: Video

    Video Diamond Monster 3D II - 3Dfx Voodoo II 3D 3-8 Understanding System Features...
  • Page 56: System Bios And Utilities

    System BIOS and Utilities Your NEC Direction SP E-Series computer system is made up of many different components that work together to keep the system operating normally. This chapter provides information on the NEC CSD utilities available for your system:...
  • Page 57: Setup Utility

    Setup Utility The Setup utility program allows you to enter system configuration information in the BIOS and control special features of the system. NOTE We recommend that you print out or write down your current setup parameters and store the information in a safe place.
  • Page 58: How To Start Setup

    customize your system with security features such as passwords set system parameters in the event that you need to replace the CMOS battery. How to Start Setup To start the Setup utility, follow these steps: Turn on or reboot the system. Press after POST begins, but before the system boots up, to start the memory test.
  • Page 59: Maintenance Menu

    Use the key to return to a previous menu or to “escape” from the Setup program without changing any settings. When exiting and the menu asks if you want to discard configuration changes and exit now, be sure the menu’s “Yes”...
  • Page 60 Main Menu Various menu options are available; others cannot be changed. Brief explanations of each menu entry follow. BIOS Version This field displays your system’s BIOS version number. Processor Type This field displays your computer’s processor type. Processor Speed This field displays your processor’s speed. Cache RAM This field displays the size of your system’s optional L2 cache.
  • Page 61 System Memory and Memory Banks 0 and 1 This field displays the total amount of memory installed on your system board and in which banks the memory is installed. Language This field displays the current default language used by the BIOS. The available language options are listed below.
  • Page 62: Advanced Menu

    Advanced Menu This menu features the following information fields or options: Advanced Menu Plug & Play O/S This option lets you specify whether the operating system or system BIOS will handle Plug and Play. Choose “Yes” or “No.” Reset Configuration Data This option clears the BIOS configuration data on the next boot.
  • Page 63: Peripheral Configuration Submenu

    NumLock This option controls whether the NumLock key on the keyboard is on or off at boot-up. The choices are “Auto,” “On,” or “Off.” Peripheral Configuration Submenu This submenu can be used to configure your system’s ports or peripheral devices. To enter the submenu, highlight this field, then press .
  • Page 64 Parallel Port This option configures the system’s parallel port. Choose “Auto,” “Enabled,” or “Disabled.” The “Enabled” setting of the parallel port is bidirectional, 378h, IRQ7. NOTE If you select the Enabled option, you’ll see additional options that allow you to specify the Base address and IRQs for port you’re...
  • Page 65: Ide Configuration Submenu

    Audio This option configures the onboard audio subsystem. Select “Enabled” or “Disabled.” Legacy USB Support This option configures support for legacy USB devices. Select “Enabled” or “Disabled.” To return to the Advanced Menu, press IDE Configuration Submenu This submenu can be used to auto-configure or manually configure the IDE devices, usually hard drives or CD-ROM drives.
  • Page 66 Hard Disk Pre-Delay This option sets the time delay to allow the hard disk to spin up. The choices in seconds are “3,” “6,” “9,” “12,” “15,” “21,” and “30.” These entries let you check or change the following hard drive parameters.
  • Page 67 LBA Mode Control This option specifies the IDE translation mode. LBA causes Logical Block Addressing to be used in place of Cylinders/Heads/Sectors. You can enable or disable this option. This option cannot be changed when “Auto” is selected. CAUTION Do not change the translation mode setting from the option selected when the hard drive was formatted.
  • Page 68: Floppy Options Submenu

    Ultra DMA This option sets the Ultra DMA Mode for the hard drive. This option cannot be changed when “Auto” is selected. The options include: Mode 0 Mode 1 Mode 2 Disabled. To return to the Advanced Menu, press Floppy Options Submenu This submenu can be used to configure your system’s diskette drives.
  • Page 69: Dmi Event Logging Submenu

    Floppy Write Protect This option enables or disables write protection for the diskette drive(s). Choose the desired setting to enable or disable this option. To return to the Advanced Menu, press DMI Event Logging Submenu This submenu can be used to view and modify Desktop Management Interface (DMI) Event Logs.
  • Page 70: Video Configuration Submenu

    Mark DMI Events as Read This option is used to mark off all DMI Events as read. If necessary, press Enter to access the Confirmation dialog box and confirm your preference. To return to the Advanced Menu, press Esc. Video Configuration Submenu This submenu can be used to configure specific video features.
  • Page 71 Use the arrow (cursor) keys to highlight an upper memory block, then press Enter . Select “Available” (default) or “Reserved” with the cursor keys, then press to change the setting. Enter To return to the Resource Configuration submenu, press IRQ Reservation This option lets you reserve specific IRQs (interrupt requests) for use by legacy ISA devices.
  • Page 72: Security Menu

    Security Menu Security Menu The Security Menu can be used to set a user password and/or an administrator password. A User Password controls access to the system and Setup Utility Program at boot up. If the User Password feature has been enabled, you’ll need to enter your User password correctly whenever you boot the system before you’ll be able to use it.
  • Page 73: How To Set A Password

    CAUTION When an Administrator Password is enabled, access to many features in the Setup utility program is restricted. How to Set a Password Use the following steps to select the password feature you want to set. Highlight the “Set User Password” or “Set Administrator Password”...
  • Page 74: How To Disable Password Protection

    If the message “User Password Is Set” (or “Administrator Password Is Set”) appears in the Security Menu, the password has been set up successfully. CAUTION If the User Password Is Clear field (or Administrator Password Is Clear) appears in the Security Menu, the corresponding password feature is disabled.
  • Page 75: Power Menu

    User Setup Access This option allows the user to have access to the BIOS Setup utility. The choices are “None,” “View Only,” “Limited Access,” or “Full.” Unattended Start This feature adds another level of protection against unauthorized accces. With this feature enabled, the user effectively locks the system while it is turned on.
  • Page 76 Power Menu Power Management This feature lets you enable or disable BIOS power management. Inactivity Timer The Inactivity Timer lets you set the length of time that the system needs to be inactive before entering its low- power or Standby mode. The low-power mode powers down various devices in the system until you resume using it.
  • Page 77: Boot Menu

    Hard Drive This option controls whether or not a spin down command is issued to the hard drives when the system goes into a low-power mode. Your choices are “Enabled” or “Disabled.” VESA Video Power Down This option controls power to the monitor during the low-power modes.
  • Page 78 Boot Menu QuickBoot Mode This option configures the system to boot without running certain POST tests. The choices are “Enabled” and “Disabled.” Scan User Flash Area This option configures the BIOS to scan the flash memory for user binary files that are executed at boot time.
  • Page 79 On Modem Ring This option specifies how the system responds when power is off and the modem detects an incoming call. The options are “Stay Off” and “Power On.” On LAN This option controls how the system responds to a LAN wake-up call when power is off.
  • Page 80: Hard Drive Submenu

    Hard Drive Submenu This submenu lists the system’s available hard drives. Your computer tries to boot to the operating system on the first device listed on the Hard Drive submenu. If no operating system is found, the system continues trying the drives in the order they are listed until an operating system is located.
  • Page 81 Exit Menu Exit Saving Changes This option exits the Setup program and saves your changes to the BIOS. Exit Discarding Changes This option exits the Setup program without saving your changes to the BIOS. Load Setup Defaults This option loads the Setup program’s default values. Load Custom Defaults This option loads Custom default settings.
  • Page 82: Bios Flash Utility

    BIOS. While not essential, it is usually beneficial to upgrade if there is a new BIOS for your system. Check the NEC CSD Bulletin Board Service (BBS) and NEC CSD Website for information regarding an update to your system’s BIOS. See Chapter 7 for information on accessing the BBS and the Website.
  • Page 83 Chapter 6 for BIOS recovery information. See “NEC CSD Bulletin Board Service” in Chapter 7 for information about using the bulletin board (available in the U.S. and Canada). See “NEC CSD Website” in Chapter 7 for information about the website.
  • Page 84: Video Drivers

    Additional VGA drivers are available for a variety of software applications through the NEC CSD BBS or the NEC CSD Website. See “NEC CSD Bulletin Board Service” in Chapter 7. See “NEC CSD Website” in Chapter 7 for information about the website. NOTE...
  • Page 85: Installing Options

    Installing Options Your Direction SP E-Series system supports a variety of industry-standard and NEC expansion options. You can customize your computer with: Monitors your system supports the connection of a ® VGA-compatible monitor such as the MultiSync and XP series and NEC CS and C series.
  • Page 86: Safety Precautions

    data storage devices external options. Installation of all options (except external options) requires access cover removal. Procedures for removing the cover are explained in this chapter. Safety Precautions Before opening your computer, see the grounding instructions in Appendix C. Take care when working inside the system and when handling computer components.
  • Page 87: Cover Removal And Replacement

    If possible, use anti-static devices, such as wrist straps and floor mats. Always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. Misaligned connector pins can cause damage to system components at power-on.
  • Page 88: Removing The Access Cover

    Removing the Access Cover The following procedure describes how to remove the system access cover. Turn off the computer. Disconnect the keyboard, mouse, monitor, and any other external options (such as a printer) from the rear of the computer. Label all cables to make reinstallation easier. CAUTION Electrostatic discharge can damage computer components.
  • Page 89: Replacing The Access Cover

    Loosening the screw and pressing the tabs Lift the cover off the system. Replacing the Access Cover Gently set the access cover inside the edge of the case, taking care not to bend the metal tabs as follows. Align the tabs on the access cover with their corresponding slots on the system.
  • Page 90: Expansion Boards

    Aligning the tabs Slide the access cover forward to meet the front panel. Tighten the thumb screw. NOTE The cover fits tightly. If it does not slide all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear.
  • Page 91 The Direction SP E-Series supports ISA Plug and Play expansion boards, which allow you to install a board in an expansion slot without changing the hardware settings. There are no system resource conflicts to resolve. Plug and Play automatically configures the board for the system.
  • Page 92: Installing An Expansion Board

    Slot 6 — Not used. Slot 7 — Not used. Locating expansion slots Installing an Expansion Board Although Plug and Play boards are detected by the system, and potential conflicts are resolved automatically, boards which are not Plug and Play may require you to change settings.
  • Page 93 Remove the screw securing an expansion slot cover and remove the cover. Removing the slot cover Save the screw for installing the expansion board. Be sure to save the slot cover for future use. Installing Options 5-9...
  • Page 94 CAUTION A slot cover can damage the system board or any option board if it falls into the system. Take care to keep the slot cover from falling when removing the screw. If the slot cover does fall into the unit, remove it before replacing the cover.
  • Page 95: Removing An Expansion Board

    7. Attach any cables required by the expansion board. Replace the access cover (see “Replacing the Access Cover”). Removing an Expansion Board Follow these steps to remove a board. Remove the access cover (see “Removing the Access Cover). Label and remove any cables connected to the board. Remove the screw that secures the board to the support bracket.
  • Page 96: Memory Upgrade

    Replace the access cover (see “Replacing the Access Cover). MEMORY UPGRADE Your system comes with 32 MB to 256 MB of main system memory factory-installed in up to two 168-pin sockets on the system board. The sockets support Dual In-line Memory Modules (DIMMs).
  • Page 97 Determine the DIMM configuration needed to increase memory Identify DIMM sockets. NOTE If any cables block access to the DIMM sockets, label and disconnect them. If any boards block access to the sockets, remove them. Locate the two DIMM sockets: J6F1–Bank 0 and J6F2–Bank 1.
  • Page 98: Removing A Dimm

    Sample Memory Configurations BANK 0 BANK 1 TOTAL RAM 1Mx64 (8 MB) Empty (0 MB) 8 MB (min. memory) Empty (0 MB) 1Mx64 (8 MB) 8 MB (min. memory) 1Mx64 (8 MB) 1Mx64 (8 MB) 16 MB 2Mx64 (16 MB) 2Mx64 (16 MB) 32 MB 2Mx64 (16 MB)
  • Page 99: Installing A Dimm

    Remove the access cover (see “Removing the Access Cover”). Locate the DIMM sockets. To remove a DIMM from its socket, press the plastic clips at the outer edges of the socket away from the DIMM. Carefully rock the DIMM to pull it from the socket. Removing a DIMM Store the module in an antistatic bag (available at electronic supply stores) or a cardboard box.
  • Page 100 CAUTION Before installing a DIMM, reduce static discharge by touching the system's metal chassis. To install a DIMM, align the module with an empty socket. Make sure that the notches on the DIMM line up with the keys in the sockets. Insert the DIMM into the socket.
  • Page 101: Data Storage Devices

    Your system automatically detects the memory at bootup. DATA STORAGE DEVICES The system board in your computer supports the following storage devices: two diskette drives, including the standard 1.44-MB diskette drive and a tape backup unit up to four IDE drives. CAUTION Reduce static discharge by touching the system's metal chassis.
  • Page 102: Preparing The Device

    Locating device slots Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following: Diskette drive remove any termination jumpers on the optional diskette drive. See the documentation included with the drive.
  • Page 103: Identifying Device Cables

    The standard IDE hard drive is set as the master device on the primary IDE connector. The standard CD-ROM/DVD drive is the master device on the secondary IDE connector. Installation hardware — check to be certain you have the screws necessary to secure the drive in an accessible drive slot.
  • Page 104: Ide Signal Cables

    The following figure shows a three-connector diskette drive signal cable. Diskette drive signal cable IDE Signal Cables Each system comes with a three-connector IDE interface cable attached to the primary IDE connector, and another IDE cable joining the CD-ROM/DVD drive to the secondary IDE connector.
  • Page 105: System Power Cables

    IDE cable connectors System Power Cables Power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit only in the correct position.
  • Page 106: Cabling Storage Devices

    Power cable connectors Cabling Storage Devices All storage devices require a power and signal cable connection. Devices shipped with the system are already connected. Procedures are provided on the following devices: IDE device IDE hard drive, CD-ROM drive, or Zip drive accessible 5 1/4-inch device tape backup unit.
  • Page 107: Cabling An Accessible 5 1/4-Inch Device

    Align the cable connector to the matching pins on the drive. Locate an available power connector coming from the power supply. Connect the appropriate power cable to the power connector on the device. Connecting device cables If you are installing an IDE CD-ROM drive, also connect the audio cable (see the instructions that came with the drive).
  • Page 108: Installing Storage Devices

    Connect the power cable to the power connector on the device. Connecting an accessible 5 1/4-inch device Installing Storage Devices The following subsections describe how to install 3 1/2-inch and 5 1/4-inch devices. The installation procedures include: removing the front panel removing the CD-ROM/DVD drive installing a 3 1/2-inch device installing a 5 1/4-inch device...
  • Page 109: Removing The Front Panel

    Removing the Front Panel Locate the two plastic tabs at the front of the chassis. They are indicated by two arrows engraved on the chassis. Press down on the two tabs and press in a third tab at the end of the panel to release the panel. Releasing the front panel Pull the panel away from the chassis.
  • Page 110: Installing A 3 1/2-Inch Device

    Locating the device cage screw Slide the cage towards the front of the system and lift it out of the unit. Installing a 3 1/2-Inch Device Use the following procedure to install a 3 1/2-inch device. Follow the preinstallation instructions that came with the device, such as setting jumpers and switches.
  • Page 111 Locating device slots Choose the slot for the device being installed. If you are installing the device in the second 3 1/2-inch internal device slot remove the two screws securing the 3 1/2-inch hard drive bracket to the front of the system unit. Installing Options 5-27...
  • Page 112 Removing the bracket screws Slide the 3 1/2-inch hard disk bracket towards the back of the system unit until it is free of the molded plastic. Align the two screw holes on the hard drive with the two tabs on the bracket. Slide the hard drive onto the tabs.
  • Page 113 Aligning the holes and tabs Place the hard drive into the bracket and secure with the screw. Securing the drive Slide the bracket into the molded plastic and secure to the front panel with the two screws. Installing Options 5-29...
  • Page 114 If you are installing the device in the 3 1/2-inch internal device slot, simply insert the drive into the opening until it is secured. Secure the drive with the two screws through the front panel. Inserting the device If you are installing the device in an accessible slot, go to step 6.
  • Page 115 To install a 3 1/2-inch device in an accessible slot: Remove the plastic blank panel from the selected slot by pressing the panel tab and swinging the blank panel out. Removing the blank panel Use a screw driver to remove the metal slot cover by carefully pressing it until it breaks away from the chassis.
  • Page 116: Installing A 5 1/4-Inch Device

    Slide the device into the slot and secure the device. Connect the device cables (See “Cabling Storage Devices”). Replace the front panel (see “Replacing the Front Panel”). Replace the access cover (see “Replacing the Access Cover”). Installing a 5 1/4-Inch Device Install an accessible device into the device slot as follows.
  • Page 117 Use a screw driver to remove the metal slot cover by carefully pressing it until it breaks away from the chassis. CAUTION Be careful of sharp edges! From the front of the system, slide the device, connector end first, into the device slot. NOTE To easily access device connectors for cabling, do not insert a 5 1/4-inch device all the way...
  • Page 118: Replacing The Front Panel

    Installing the device NOTE If you removed the accessible device cage, replace it. Secure the device cage with the screw. If you installed a hard drive in the 5 1/4-inch slot, replace the plastic panel. Replace the front panel (see “Replacing the Front Panel”).
  • Page 119: External Options

    Press the front panel squarely into position until the tabs lock the panel in place. Replace the access cover (see “Replacing the Access Cover”). After securing your system, reboot it and run the Setup program to set the new configuration. EXTERNAL OPTIONS This subsection includes installation procedures for the following external options:...
  • Page 120: Connecting A Serial Device

    Locating the parallel port Connecting a Serial Device NOTE Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that came with the option. Connect a serial device to the system as follows. Turn off power to the system and to the serial device.
  • Page 121 Locating the serial port Installing Options 5-37...
  • Page 122: Setting System Board Jumpers

    Setting System Board Jumpers The system board provides a configuration jumper setting for overriding current BIOS settings or recovering the BIOS. When you override the BIOS settings, Setup’s Maintenance menu appears allowing you to set the processor speed and disable the user and supervisor passwords.
  • Page 123: Clearing Your Password

    Mode procedures. BIOS attempts to recover the BIOS configuration. A recovery diskette is required (downloadable from the NEC CSD website). CLEARING YOUR PASSWORD The following sections describe how to clear your password. Turn off the power and unplug the system and any peripherals.
  • Page 124 WARNING Turn off the system before you change any jumper settings. Remove the access cover (see “Removing the Access Cover” in Chapter 5). Locate the Configuration jumper (J8E1) on the system board (see “Locating the Jumper” in the previous subsection). If necessary, remove any installed expansion boards to access the jumper (see “Removing an Expansion Board”...
  • Page 125: Recovering The Bios

    The following sections describe how to recover the system BIOS. A BIOS recovery diskette is required to recover the BIOS. See the NEC CSD Bulletin Board Service or NEC CSD Website to download the system BIOS. Turn off the power and unplug the system and any peripherals.
  • Page 126 Replace the access cover (see “Replacing the Access Cover” in Chapter 5). Connect system power cables and monitor. Power on the system. The system attempts to recover the BIOS. A recovery diskette is needed. Power off, unplug the system and monitor, and remove the access cover.
  • Page 127: 24-Hour Information Services

    24-Hour Information Services NEC CSD has made it easy for you to get information and help when you need it. We offer the following 24-hour information services: NEC CSD Web and FTP Sites NEC CSD FaxFlash Service NEC CSD Bulletin Board Service...
  • Page 128: Nec Csd Website

    NEC CSD WEBSITE If you have a modem, you can access the NEC CSD website. You can do this through a commercial online service or through your Internet account.The NEC CSD website contains general information about NEC CSD and its products, an online store, press releases, reviews, and service and support information.
  • Page 129: Nec Csd Ftp Site

    NEC CSD FTP SITE You can use the Internet to access the NEC CSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NEC CSD Website and the NEC CSD Bulletin Board System.
  • Page 130 Catalog 5, NEC ProServa™ and Express Server Product Information Catalog 6, NEC Ready Consumer Desktop Systems ® Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and MobilePro™ Handheld computers). Catalogs 5, 6, 7, and 8 contain technical support...
  • Page 131: Nec Csd Bulletin Board Service

    NEC CSD BULLETIN BOARD SERVICE If you have access to a modem, use the NEC CSD Bulletin Board Service (BBS) to get the latest information on hardware and software. The BBS allows you to download files (for example, video drivers, printer drivers, and BIOS updates) for system enhancements and upgrades.
  • Page 132 Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher) Following the HyperTerminal instructions, enter the BBS phone number ( 978-635-4706 ). Your phone system and/or location might require a prefix. NOTE The first time that you use the BBS, you will be requested to provide information for a new user questionnaire.
  • Page 133: Email/Fax Technical Support Service

    Internet network if you have a modem. The Internet address is: tech-support@neccsd.com You can also fax technical questions to NEC CSD Technical Support if you have access to a fax machine or fax/modem. The fax number is:...
  • Page 134: Nec Csd Technical Support Services

    You will receive a response to your questions within one business day. NEC CSD TECHNICAL SUPPORT SERVICES NEC CSD also offers direct technical support through its Technical Support. Direct assistance is available 24 hours a day, seven days a week.
  • Page 135: If You Have A Problem

    If You Have a Problem Your NEC Direction SP E-Series system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.
  • Page 136: Problem Checklist

    PROBLEM CHECKLIST If you have a problem, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Are the computer and its peripherals connected to a working AC power outlet or surge protector? Check the outlet or surge protector by plugging a lamp into the outlet or surge protector.
  • Page 137: Solutions To Common Problems

    See Appendix D for a description of error messages. System sounds continuous beeps Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NEC CSD dealer or NEC CSD Technical Support. If You Have a Problem 8-3...
  • Page 138 System does not maintain date, time, system configuration information Replace the battery (see “Battery Replacement” in this chapter). System does not boot from hard drive The system tries to start from the diskette drive before it starts from the hard drive. Remove the diskette from the diskette drive.
  • Page 139: Diskette Drive Problems

    Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won’t load Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted.
  • Page 140: Monitor Problems

    Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.
  • Page 141: Keyboard/Mouse Problems

    Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard Check that the keyboard or mouse cable connection is snug. If this does not help, turn off the system, wait five or more seconds, and turn on the system.
  • Page 142: Speaker Problems

    Speaker Problems Check the following problems to see the possible cause and solution. No sound from the speakers Check that the speaker power is on. Check the connection between the line out jack on the system and the speaker. Speaker volume is too low Adjust the volume control on the speaker.
  • Page 143: Getting Help From Your Company

    Getting Help From Your NEC CSD Dealer The NEC CSD dealer from whom you purchased your system is a good source of help and should be contacted. The dealer is backed by complete support resources and programs within NEC CSD.
  • Page 144: Nec Csd Warranty/Non-Warranty Repair Service

    NEC CSD Warranty/Non-Warranty Repair Service The NEC CSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, within your company, through your dealer, or with the help of a technician from NEC CSD Technical Support.
  • Page 145 WARNING The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact. Discard used batteries...
  • Page 146 Locating the battery Carefully pull the battery upward until there is sufficient space to slide the battery out of the socket. You can lift the battery with a plastic screwdriver or orange wood stick; however, be careful to avoid scratching the system board.
  • Page 147: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 148 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
  • Page 149: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
  • Page 150: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 151 Your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
  • Page 152: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 153 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
  • Page 154: Adjust Your Monitor

    ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
  • Page 155 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.
  • Page 156: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
  • Page 157: Preexisting Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. PREEXISTING CONDITIONS AND PSYCHOSOCIAL FACTORS Preexisting conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary factors, vascular disorders, obesity, nutritional deficiencies (e.g., Vitamin B deficiency),...
  • Page 158: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest supporting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture? Checking Your Keyboard...
  • Page 159: Checking You

    Checking You Is your work area set up to promote a natural and relaxing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?
  • Page 160: System Specifications

    System Specifications STANDARD FEATURES The NEC Direction SP E-Series computer uses a high-performance micro-ATX system board outfitted with a Pentium II processor. System specifications are listed by component. Processor 266-MHz, 300-MHz, or 333-MHz, depending on the system you purchased Implements the MMX instruction set which optimizes multimedia performance Backward compatible with the 8086, 80286, Intel386™,...
  • Page 161: Second Level Cache

    Second Level Cache The optional second level cache (L2) consists of 512 KB of burst pipelined synchronous static RAM (BSRAM). Also called external cache memory, it is part of the SEC cartridge and cannot be expanded. Memory With two dual in-line memory module (DIMM) sockets, memory is expandable to 256 MB;...
  • Page 162: Sample Memory Configurations

    Use of 8-, 16-, 32-, 64-, or 128-MB DIMMs installed in any of the three sockets regardless of size; therefore, dozens of combinations are possible. See the examples of DIMM combinations in the following table. Sample Memory Configurations BANK 0 BANK 1 TOTAL RAM 1Mx64 (8 MB)
  • Page 163: Chipset

    NOTE Buffered or 2-clock SDRAM DIMMs are not supported. SDRAM DIMMs with an nx4 DRAM base are not supported. DO NOT use a DIMM rated 16 Mbit x 4. Chipset The Intel 440EX chipset was designed for the Pentium II processor.
  • Page 164: Intel 82371Eb Pci Isa Ide Xccelerator (Piix4E

    Accelerated graphics port interface Supports AGP video adapters with data transfer rates up to 133 MHz Synchronous coupling to the host-bus frequency PCI bus interface Asynchronous coupling to the host-bus frequency Supports three PCI bus masters in addition to the host and PCI-to-ISA I/O bridge Data streaming support from PCI-to-DRAM PCI parity generation support...
  • Page 165 Supports PCI bus at 33 MHz Supports full ISA bus USB controller Supports two USB ports Supports legacy keyboard and mouse Supports UHCI design guide, revision 1.1 interface Integrated dual-channel enhanced IDE interface Supports up to four IDE devices Supports Fast PIO Mode 4 transfers at up to 16 MB/second Supports Ultra DMA/33 synchronous DMA mode transfers up to 33 MB/second...
  • Page 166: Accelerated Graphics Port (Agp

    Supports wake-on-Ring, wake-on-LAN, and wake- on-PME Real-time clock 256-byte battery-backed CMOS SRAM Includes date alarm 16-bit counters/timers based on 82C54. Accelerated Graphics Port (AGP) The AGP is a high-performance interface for intensive graphics programs, such as 3-D applications. Independent of the PCI bus, the AGP is intended for exclusive use with graphical display devices.
  • Page 167: Ide Support

    Shielded (high speed) cable required to connect USB peripheral devices Supports up to 127 physical devices NOTE Use shielded cable that meets the FCC Class B requirements to connect any USB device. IDE Support Two independent bus mastering PCI IDE interfaces support Fast PIO Modes 1 throuhg 4, Fast PIO Mode 3/DMA1, Fast PIO Mode 4/DMA2, ATA-33 (Ultra DMA/33)and ATAPI devices.
  • Page 168: Parallel Port

    Parallel Port External 25-pin D-sub parallel port connector Multimode Standard (compatible) Enhanced parallel port (EPP) High-speed extended capabilities Port (ECP) modes Diskette Drive Controller Supports 3.5- and 5.25-inch devices (360KB, 720KB, 1.2MB, 1.25/1.44MB and 2.88MB settings). Keyboard and Mouse External PS/2 type keyboard and mouse ports PS/2-type keyboard and mouse Optional PS/2-compatible multimedia keyboard Optional PS/2-compatible 3D mouse...
  • Page 169: Interrupt Requests (Irqs

    Interrupt Requests (IRQs) Interrupt Assignments NORMAL ASSIGNMENT NMI I/O channel check Reserved, interval timer Reserved, keyboard controller Reserved, cascade interrupt from slave PIC COM1* LPT2 (Plug and Play option)/audio/user available Diskette drive controller Parallel Port 1 (LPT1)* Real time clock Reserved USB/user available Windows Sound System*/user available...
  • Page 170: Audio Subsystem

    Audio Subsystem Yamaha DS1-L AC’97 PCI bus digital controller Analog Devices AD1819A AC’97 analog codec Joystick interface 3D stereo enhancement Power management 32-voice software wavetable Complies with Sound Blaster Pro standards. Audio Connectors Back panel audio jacks (line in, line out, mic in) CD-ROM audio connector (both CD and ATAPI) Telephony connector (ATAPI style) Auxiliary line in connector...
  • Page 171: Monitor Support

    Monitor Support Depending on the system you purchased, your computer may be equipped with one of several monitors. See the separate documentation that comes with this product for relevant specifications. Power Supply The input voltage is selectable from a switch on the switching power supply.
  • Page 172: Power Consumption

    Output DC Load Requirements NOMINAL LOAD OUTPUT CURRENT (Maximum) +3.3V 14.0A 22.0A +12V 8.0A –5V 0.5A –12V 0.8A 0.8A Power Consumption Rated Output Power: 235W max. DC Voltage DC Voltage—Acceptable Tolerance +3.3V –5V +12V –12V System Specifications B-13...
  • Page 173: Environmental Specifications

    ENVIRONMENTAL SPECIFICATIONS Ambient Temperature Operating: 5 to 35 C (41 to 95 F) Non-Operating: –40 to 70 C (–4 to 158 F) Humidity Operating: 85% relative humidity (max.) at 35 C (95 F) Non-Operating: 95% relative humidity (max.) at 35 C (95 F) B-14 System Specifications...
  • Page 174: System Board, Connectors, And Error Messages

    System Board, Connectors, and Error Messages This chapter contains illustrations of the NEC Direction SP E-Series system board, a list of connectors, and list of error messages. SYSTEM BOARD Your system is equipped with a Pentium II processor that runs at 266 MHz, 300 MHz or 333 MHz, depending on the system you purchased.
  • Page 175: Connectors

    If you do not have a grounding strap, you can ground yourself and dissipate any electrostatic buildup by doing the following: Connect the computer’s power cord between the computer and a three-pronged, grounded electrical outlet. Be sure power to the computer is turned off. Touch and maintain continuous contact with an unpainted metal surface of the computer system while handling or touching any internal components, chips,...
  • Page 176: Rear Panel Connectors

    Rear Panel Connectors The following table lists the external connectors on the rear panel. System Board External Connectors NAME FUNCTION PS/2 keyboard Connects to your keyboard PS/2 mouse Connects to your mouse USB (Universal Reserved for upgrades and options with Serial Bus) USB technology Parallel port...
  • Page 177: Internal Connectors

    Internal Connectors The following connectors and jumper are located inside your computer. System Board Internal Connectors CONNECTOR FUNCTION J1C1 Auxiliary line in connector J2C3 CD-ROM audio connector J2C1 Telephony connector J2C2 Line in connector BT5A1 CMOS/BIOS battery socket J8E1 Configuration Normal mode 1-2: Normal (default) Configure...
  • Page 178 System Board Internal Connectors CONNECTOR FUNCTION J7H1 Power supply connector J4A1 Wake-On LAN J3A2 Wake-On ring The following figures show the system board internal connectors and jumper. System board connectors and jumper System Board, Connectors, and Error Messages C-5...
  • Page 179: Error Messages

    System board slots ERROR MESSAGES When your computer’s power is switched on, the system automatically goes through initialization, which includes running the Power-On Self Test (POST). Fatal errors are those that prevent the system from continuing the boot process. If any are detected, an error message will appear on the screen.
  • Page 180 Message Fixed Disk 0 or Fixed Disk 1 Failure, or Fixed Disk Controller Failure. Cause Fixed (hard) drive is not working or not configured properly. Solution Make sure the drive is correctly identified in the Setup utility program and is properly attached. Message Failing Bits: nnnn .
  • Page 181 Message Keyboard locked—Unlock key switch. Cause Unlock the system to proceed. Message System battery is dead. Replace and run SETUP. Cause The CMOS clock battery that supports the BIOS is dead. Solution Replace the battery and run the Setup Utility program to reconfigure the system.
  • Page 182 Message Press <F1> to resume, <F2> to enter SETUP. Cause Displayed after any recoverable error message. Solution Press <F1> to start the boot process, or <F2> to enter the Setup Utility program and change any settings. Message Parity Check 1. Cause Parity error found in the system bus.
  • Page 183: Beep Codes

    Message System RAM failed at offset: nnnn . Cause System RAM failed at offset: nnnn of the 64K block at which the error was detected. Message System timer error. Cause The timer test failed. BEEP CODES Beep codes can signify a terminal error. If the BIOS detects a terminal error condition, it sounds an error beep code, halts the POST, and attempts to display a port 80h code on the POST card’s LED display.
  • Page 184: Beep Codes

    Beep Codes BEEPS 80H CODE DESCRIPTION Search for options ROMs 1-2-2-3 BIOS ROM checksum 1-3-1-1 Test DRAM refresh 1-3-1-3 Test keyboard controller 1-3-3-1 Autosize DRAM 1-3-3-2 Initialize POST memory manager 1-3-3-3 Clear 512 KB base RAM 1-3-4-1 RAM failure on address line xxxx 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus...
  • Page 185 Index CD-ROM/DVD drive features, 1-5, 1-6 24-hour information services, 7-1 CDs, 2-6 cleaning, 2-7 handling, 2-6 Access cover removal, 5-4 loading, 2-8 Access cover replacement, 5-5 removing, 2-8 Accessible device cabling, 5-23 using, 2-6 Advanced Power Management, 2-8 Chassis, 3-2 Audio connectors Checking hard drive parameters, features, 1-10...
  • Page 186 NEC CSD Technical USB ports, 1-10 Support, 8-9 video connector, 1-11 from your company, 8-9 External options, 5-35 from your NEC CSD dealer, 8-9 parallel printer, 5-35 repair service, 8-10 serial devices, 5-36 IDE device cabling, 5-22 Fax support, 7-7...
  • Page 187 7-7 NEC CSD Technical Support, 7-8, NEC CSD Bulletin Board Service, 7-5 NEC CSD website, 7-2 NEC CSD FaxFlash, 7-3 Non-warranty repair service, 8-10 NEC CSD ftp site, 7-3 NEC CSD Technical Support, Online documentation, 2-18 Option installation...
  • Page 188 USB ports, 1-10 video connector, 1-11 Technical support, 7-8 Refresh rate, 2-13 emailing questions, 7-2 Removing CDs, 2-8 NEC CSD FTP site, 7-3 Removing diskettes, 2-5 NEC CSD Website, 7-8 Repair service, 8-10 Time, 2-4 Resellers website, 7-2 Troubleshooting, 8-1...
  • Page 189 Video connector, 1-11 Video drivers checking, 2-13 Voltage selector switch, 1-11 Warranty repair service, 8-10 Zip drive release button/data lamp, 1-12 using, 1-12 Index-5...
  • Page 190 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 191 BATTERY REPLACEMENT A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECCSD recommends that you replace the battery. See “Battery Replacement” in Chapter 8 of this guide for battery replacement information. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

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