Page 1 USER GUIDE Gateway Profile 6...
Page 3: Table Of Contents
Using the Gateway Web site ........
Page 4 Building a music library ..........61 www.gateway.com...
Page 5 Creating and editing videos ..........62 Creating music CDs and video DVDs .
Page 6 Transferring Internet settings ........134 Installing your old printer or scanner ......135 www.gateway.com...
Page 7 Sound ............. 151 Before calling Gateway Customer Care ......151 Telephone numbers .
Page 8 Contents www.gateway.com...
Page 9: Chapter 1: Getting Help
CHAPTER 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using online help • Finding the Microsoft Certificate of Authenticity...
Page 10: Thank You For Purchasing Our Computer
Gateway computer for years to come. Thanks again, from all of us at Gateway. Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Page 11: Using Help And Support
Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: Click Start, then click Help and Support. Help and Support opens.
Page 12: Using Online Help
The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation CD or DVD, you will need to enter these numbers to activate Windows. www.gateway.com...
Page 13: Chapter 2: Getting Started
CHAPTER 2 Getting Started • Working safely • Starting your computer • Turning off your computer • Restarting your computer • Using the keyboard • Using the mouse • Connecting the dial-up modem • Connecting to a cable or DSL modem or to a wired Ethernet network •...
Page 14: Working Safely
Avoid focusing your eyes on your computer screen for long periods of ■ time. Look away from your computer occasionally, and try to focus on distant objects. www.gateway.com Top of screen is not higher than eye level Screen is perpendicular...
Page 15: Setting Up Your Computer Desk And Chair
Setting up your computer desk and chair Setting up your computer and computer accessories When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.
Page 16: Starting Your Computer
When you have not used your computer for several minutes, it may enter a power-saving mode called Standby. While in Standby, the power indicator flashes. If your computer is in Standby mode, move the mouse or press the power button to “wake” it up. www.gateway.com...
Page 17: Turning Off Your Computer
Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We...
Page 18: Using The Keyboard
Audio playback Internet buttons buttons Windows keys Application key , or S CROLL www.gateway.com Indicators Navigation keys Internet buttons Directional keys Numeric keypad keys are activated. Press the corresponding key ) is turned on.
Page 19: Elite Multimedia Keyboard Features
Elite multimedia keyboard features Sleep button Function keys Feature Icon Description Sleep button Press this button to activate your computer’ s Sleep (power-saving) mode. Function keys Press these keys to start program actions. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
Page 20: Using The Mouse
You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. www.gateway.com Scroll wheel Right button Left button...
Page 21: Connecting The Dial-Up Modem
To... Do this... Move the pointer on the computer display Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an object on the computer display.
Page 22: Connecting To A Cable Or Dsl Modem Or To A Wired Ethernet Network
After doing this, you can disconnect and reconnect the device at any time. Parallel and serial port devices are not plug-and-play. See the device documentation for detailed information and installation instructions. www.gateway.com on the right...
Page 23: Chapter 3: Using Windows Xp
CHAPTER 3 Using Windows XP • Using the Windows desktop • Working with files and folders • Searching for files • Working with documents • Shortcuts...
Page 24: Using The Windows Desktop
Double-click this icon to open the Windows Security Center. For more information, see www.gateway.com “Modifying security settings” on page 111.
Page 25: Using The Start Menu
Using the Start menu Help & Support For more information about the Windows Start menu, click Start, then click Help and Support. Type the phrase Windows Start menu in the Search box, then click the arrow. Shortcut Start All Programs Adding icons to the desktop Help &...
Page 26: Identifying Window Items
Title bar Menu bar Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item www.gateway.com Close Maximize Minimize Description The title bar is the horizontal bar at the top of a window that shows the window title.
Page 27: Working With Files And Folders
Working with files and folders Viewing drives Help & Support For more information about files and folders, click Start, then click Help and Support. Type the phrase files and folders in the Search box, then click the arrow. You can organize your files and programs to suit your preferences much like you would store information in a file cabinet.
Page 28: Creating Folders
When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there. www.gateway.com . The new folder name appears NTER...
Page 29: Deleting Files And Folders
Help & Support For more information about copying files and folders or moving files and folders, click Start, then click Help and Support. Type the phrase copying files and folders or moving files and folders in the Search box, then click the arrow.
Page 30: Searching For Files
Time period in which it was created or modified ■ You can also combine search criteria to refine searches. Files and folders found using this utility can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com “Shortcuts” on page...
Page 31: Using The Windows Search Utility
Using the Windows Search utility Help & Support For more information about searching for files and folders, click Start, then click Help and Support. Type the keyword searching in the Search box, then click the arrow. To find files and folders using the Search utility: Click Start, then click Search.
Page 32: Browsing For Files And Folders
If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. Continue double-clicking folders and their subfolders until you find the file or folder you want. www.gateway.com...
Page 33: Working With Documents
Working with documents Creating a new document Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document ®...
Page 34: Saving A Document
Click the arrow button to open the Save in list, then click the folder where you want to save the file. If you do not see the folder you want, browse through the folders listed below the Save in list. Type a new file name in the File name box. Click Save. www.gateway.com...
Page 35: Opening A Document
Opening a document Help & Support For more information about opening documents, click Start, then click Help and Support. Type the phrase opening files in the Search box, then click the arrow. Printing a document Help & Support For more information about printing documents, click Start, then click Help and Support.
Page 36: Shortcuts
Click the file or folder, press F2, type the new name, then press Press A Close the active window or program Press A Switch to a different file, folder, or running program www.gateway.com + C. + X. + V. HIFT NTER + F4.
Page 37: Chapter 4 Using The Internet
CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail...
Page 38: Learning About The Internet
Ethernet jack on your computer and would like to purchase an Ethernet card, visit the Accessory Store at accessories.gateway.com. The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web.
Page 39: Setting Up An Internet Account
Setting up an Internet account Accessing your Internet account Help & Support For general information about using Internet accounts, click Start, then click Help and Support. Type the keyword ISP in the Search box, then click the arrow. Using the World Wide Web Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP).
Page 40: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Page 41: Downloading Files
Downloading files Caution To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses” on page 107. Help & Support For more information about downloading files, click Start, then click Help and Support.
Page 42: Sending E-Mail
Connect to your Internet service provider. Click Start, then click E-Mail. Your default e-mail program opens. Click Send/Recv. Double-click the message you want to read. For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. www.gateway.com...
Page 43: Chapter 5: Sending And Receiving Faxes
CHAPTER 5 Sending and Receiving Faxes • Installing and configuring Microsoft Fax • Sending a fax • Receiving and viewing a fax...
Page 44: Installing And Configuring Microsoft Fax
The Windows Components Wizard opens. Click Fax Services, then click Next. Click Finish to exit the Windows Components Wizard. Click Exit to close the Welcome to Microsoft Windows XP dialog box. -OR- Click Close to close the Add or Remove Programs dialog box. www.gateway.com...
Page 45: Configuring Microsoft Fax
Configuring Microsoft Fax Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law.
Page 46 Next. The Configuration Summary screen opens. Click Finish. The fax console opens. If the Windows Security Alert dialog box opens, click Unblock. www.gateway.com Step...
Page 47: Setting Up Your Cover Page Template
Setting up your cover page template Sending a fax Sending a quick fax You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
Page 48: Faxing From Programs
Click File, then click Print. The Print dialog box opens. Click the arrow button to open the Name list, then click the Fax printer. Click Print. The Send Fax Wizard opens. Complete the wizard by following the instructions in page www.gateway.com page 38), click “Sending a fax” on...
Page 49: Faxing A Scanned Document
Faxing a scanned document Automatically retry sending a fax Canceling a fax To fax a document that you have scanned: Scan the document using the program for your scanner. With the scanned file open, click File, then click Print. The Print dialog box opens.
Page 50: Automatically Canceling A Fax
. The Fax Console opens. When the Fax Console is open, it Fax Console detects incoming faxes and stores them in the Inbox. To view a fax, click Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax. www.gateway.com...
Page 51: Chapter 6: Using Your Computer Hardware
CHAPTER 6 Using Your Computer Hardware • Using the diskette drive • Using the CD or DVD drive • Using the memory card reader • Using a second monitor • Installing an uninterruptible power supply...
Page 52: Using The Diskette Drive
LED) is off, then press the diskette eject button. You can use your computer to enjoy a wide variety of multimedia features. Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: Use your drive for...
Page 53: Inserting A Cd Or Dvd
If your drive has this logo... This is your drive type... DVD drive DVD+RW DVD R/RW drive Double layer DVD+RW DVD-RAM/-RW Drive RECORDER Inserting a CD or DVD Important When you place a single-sided disc in the tray, make sure that the label side is facing up.
Page 54: Using The Memory Card Reader
Memory Stick PRO Lower right Each slot is assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one memory card type to another. www.gateway.com Activity indicator Insert Label facing down (gold contact...
Page 55: Using A Memory Card
Using a memory card Caution To avoid memory card damage or errors while using a memory card, insert only one memory card in a slot at a time. Caution Do not remove the memory card or turn off the computer while the memory card reader access indicator is blinking.
Page 56: Installing An Uninterruptible Power Supply
To install an uninterruptible power supply (UPS): Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. www.gateway.com...
Page 57 Click the UPS tab. Click Select. The UPS Selection dialog box opens. Click the manufacturer and model of the UPS device, then click the serial port where the UPS device is attached. Click Finish, then click OK. Installing an uninterruptible power supply...
Page 58 CHAPTER 6: Using Your Computer Hardware www.gateway.com...
Page 59: Chapter 7: Using Your Computer Software
CHAPTER 7 Using Your Computer Software • Adjusting the volume • Configuring the audio jacks • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs •...
Page 60: Adjusting The Volume
Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens. www.gateway.com...
Page 61 Click the Volume tab. Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. To adjust device volume levels: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
Page 62: Configuring The Audio Jacks
Devices, then click Advanced under Speaker Settings. The Advanced Audio Properties dialog box opens. -OR- If your computer has the Realtek Sound Effect Manager installed, double-click the Sound Effect Manager icon Realtek dialog box opens. Configure the audio jacks for your speaker setup. www.gateway.com on the taskbar. The...
Page 63: Playing Music And Movies
Playing music and movies Playing WAV audio files Shortcut Click Start All Programs Accessories Entertainment Sound Recorder Playing audio and video files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds.
Page 64: Playing Cds Or Dvds
If you do not have a DVD drive and would like to add an internal or external drive, visit the Accessory Store at accessories.gateway.com. Help & Support For more information about playing CDs or DVDs, click Start, then click Help and Support.
Page 65 Shortcut Insert CD or DVD Windows Media Player autoplays disc To play a CD or DVD: Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up. Insert a CD or DVD into the CD or DVD drive.
Page 66: Creating Audio Files And Music Libraries
Sound recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. For information about playing WAV files, see on page www.gateway.com then click PowerDVD. (play). The DVD plays. “Playing WAV audio files”...
Page 67 Shortcut Click Start All Programs Accessories Entertainment Sound Recorder To record a WAV audio file: Plug a microphone into one of the Microphone jacks on the right side of your computer. Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder.
Page 68 Click Tools, Options, then click the Rip Music tab. Click the arrow to open the Format list, then click either mp3 or Windows Media Audio. For more information on the differences between the two types of files, click Learn more about MP3 formats. www.gateway.com...
Page 69: Building A Music Library
Building a music library Caution During the download process, WMA and MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. Click File, CDs and Devices, Rip Audio CD, then click the drive that contains the audio CD.
Page 70: Editing Track Information
If your home video camera supports it, it can be connected to your computer so that you can download video from the camera as data files. You can also create video from a Web cam attached to your computer. For instructions on how to create video, see your camera’s user guide. www.gateway.com...
Page 71: Editing Videos
Editing videos Help & Support For more information about editing videos, click Start, then click Help and Support. Type the phrase Windows Movie Maker in the Search box, then click the arrow. Transferring your video to your computer Windows Movie Maker is a video capture program that lets you capture and edit full-motion video, single images, and audio through the IEEE 1394 port (optional) on your computer.
Page 72: Editing Your Video
■ Inserting video transitions between clips ■ Adding video effects ■ Adding narration ■ Adding music ■ Adding titles and credits ■ For information about the editing your video, click Help, then click Help Topics in Windows Movie Maker. www.gateway.com...
Page 73: Saving Your Video
Saving your video Creating music CDs and video DVDs Creating a music CD Important We recommend that you do not use your computer for other tasks while creating CDs or DVDs. If you record copyrighted material on a CD or DVD, you need permission from the copyright owner.
Page 74 OK. Click Start Burn. Creating a music CD using CyberLink Power2Go To create a music CD: Insert a blank, writable CD into your CD or DVD drive. If a dialog box opens, click Take no action, then click OK. www.gateway.com...
Page 75 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Music Disc in the left column, select CD in the right column, then click OK. The Select a Burning Task dialog box closes.
Page 76: Creating A Video Dvd
Creating a video DVD using CyberLink Power2Go To create a video DVD using Cyberlink Power2Go: Insert a blank, writable DVD into your DVD drive. If a dialog box opens, click Take no action, then click OK. www.gateway.com . The Configuration/Information...
Page 77 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Video/Photo Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes.
Page 78 The Burning dialog box opens and Power2Go burns the files to the CD or DVD. When a message tells you that the recording is complete, click OK to start the LabelPrint program or Cancel to return to Power2Go. www.gateway.com . The Configuration/Information dialog...
Page 79: Creating And Copying Data Cds And Dvds
Creating and copying data CDs and DVDs Creating a data CD or DVD Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your computer.
Page 80 CD or DVD, then click to select the file or folder. Press and hold the C key to select multiple files. Drag the files or folders into the bottom pane. After you select all your files, click dialog box opens. www.gateway.com . The Configuration/Information...
Page 81: Copying A Cd Or Dvd
Copying a CD or DVD If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -OR- If you have more than one CD or DVD burner, select the burner, then click Burn.
Page 82 Remove the source CD or DVD, insert a blank, writable CD or DVD, then wait for the message box to close. Power2Go copies the files from your hard drive to the writable CD or DVD. When a message tells you that the recording is complete, click OK. www.gateway.com...
Page 83: Using Advanced Multimedia Software Features
Using advanced multimedia software features Windows Media Player advanced features CyberLink Power2Go advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help.
Page 84 CHAPTER 7: Using Your Computer Software www.gateway.com...
Page 85: Chapter 8: Customizing Your Computer
CHAPTER 8 Customizing Your Computer • Adjusting the desktop display settings • Adjusting monitor settings • Using the extended desktop • Changing the mouse settings • Changing power-saving settings...
Page 86: Adjusting The Desktop Display Settings
Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. Click/Double-click the Display icon. The Display Properties dialog box opens. Click the Settings tab. Single-monitor computer www.gateway.com Dual-monitor computer...
Page 87: Adjusting The Screen Resolution
Help & Support For more information about adjusting display settings, click Start, then click Help and Support. Type the phrase changing display settings in the Search box, then click the arrow. Adjusting the screen resolution Help & Support For more information about adjusting screen resolution, click Start, then click Help and Support.
Page 88: Changing The Colors On Your Windows Desktop
Change the color or font settings for the item. Click OK, then click the Themes tab. Click Save As, type a name for the new theme, then click OK twice. The new colors appear on your desktop. www.gateway.com...
Page 89: Changing The Desktop Background
Changing the desktop background Help & Support For more information about changing the desktop background, click Start, then click Help and Support. Type the phrase changing desktop background in the Search box, then click the arrow. Selecting a screen saver...
Page 90 On resume, display Welcome screen check box. If you want to change the time before the screen saver is activated, ■ click the up or down arrows next to the Wait box. Click OK. www.gateway.com...
Page 91: Adjusting Monitor Settings
Adjusting monitor settings Monitor buttons Use the monitor controls to adjust the display image. This monitor features an on-screen display (OSD) that lets you adjust contrast, brightness, and other settings for the monitor. The monitor saves changes you make to the settings, even if you turn off the monitor.
Page 92: On-Screen Display Options
Geometry—Opens the Geometry menu, where you can adjust image size and minimize distortions. Advanced—Opens the Advanced menu, where you can adjust color balance, change the OSD language, and display information about current monitor settings. Reset—Resets the monitor to its factory settings. www.gateway.com button Menu...
Page 93: Advanced Menu
OSD Menu Picture menu Picture Brightness Contrast Gamma Geometry menu Geometry H-Position V-Position Clock Phase Advanced menu Advanced Color Language LED Brightness Information Description Brightness—Adjusts the amount of light in the darkest portion of the picture. Use the lowest brightness setting you are comfortable with to maximize the life of the monitor backlights.
Page 94: Using The Extended Desktop
Display Properties dialog box opens. Click the Settings tab. Click the second monitor icon (labeled 2), then click Extend my Windows desktop onto this monitor. Click Apply. You can open windows in your desktop and drag them over to the second monitor. www.gateway.com...
Page 95: Changing The Mouse Settings
Changing the mouse settings Help & Support For more information about changing mouse settings, click Start, then click Help and Support. Type the phrase mouse settings in the Search box, then click the arrow. Shortcut Start Control Panel Printers and...
Page 96: Changing Advanced Power Settings
Maintenance. Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. Click the Advanced tab. Click the arrow button to open a Power buttons list, then click the power setting mode you want to use. Click OK. www.gateway.com...
Page 97: Activating And Using Hibernate Mode
Activating and using Hibernate mode Help & Support For more information about hibernate mode, click Start, then click Help and Support. Type the phrase hibernate in the Search box, then click the arrow. Shortcut Start Control Panel Performance and Maintenance...
Page 98 CHAPTER 8: Customizing Your Computer www.gateway.com...
Page 99: Chapter 9: Networking Your Computer
CHAPTER 9 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing resources • Using the network • Adding a printer to your network...
Page 100: Introducing Networking
The most common way to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device. For information on setting up a router, see the router’s documentation. www.gateway.com...
Page 101 Tips & Tricks To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router or use a router that has a built-in access point. Important For best results, all Ethernet components...
Page 102: Creating An Ethernet Network
Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers.
Page 103: Configuring The Tcp/Ip Protocol
Configuring the TCP/IP protocol Type a unique computer name in the Computer name box. This name identifies the computer to other users on the network. Use a computer name of up to 15 characters with no blank spaces. Each computer name must be unique on your network.
Page 104 If you do not see TCP/IP, drag the scroll bar to see more choices. Click Properties The Internet Protocol (TCP/IP) Properties dialog box opens. Click the General tab. Click Obtain an IP address automatically. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. www.gateway.com...
Page 105: Setting Up An Ethernet Network
Setting up an Ethernet network Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window. Repeat this procedure for every computer on your network. We recommend using category 5, unshielded, twisted-pair cable (approximately 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable.
Page 106 Ethernet jack on the DSL or cable modem. Configuring your router After you have named your computers and set up TCP/IP on them, you can configure your router using your Web browser. For instructions, see your router’s documentation. www.gateway.com Cable/DS L modem Router WAN port...
Page 107: Testing Your Network
Testing your network Sharing resources Sharing drives and printers Important To share a printer among the network computers, each computer must have the shared printer’s drivers installed. Follow the instructions included with your printer to install the printer drivers on each computer.
Page 108 To un-share drives or folders: In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security. Make sure that the Share this folder on the network check box is not selected. Click OK. www.gateway.com...
Page 109: Using The Network
Using the network Viewing shared drives and folders Help & Support For more information about workgroups, click Start, then click Help and Support. Type the keyword workgroups in the Search box, then click the arrow. Sharing printers To share printers: Click Start, then click Control Panel.
Page 110: Mapping A Network Drive
Click Start, then click My Computer. The My Computer window opens. Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy. Click the file. Click Edit, then click Copy. www.gateway.com “Viewing shared 101.
Page 111: Printing Files Across The Network
Printing files across the network Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation...
Page 112 CHAPTER 9: Networking Your Computer www.gateway.com...
Page 113: Chapter 10: Protecting Your Computer
CHAPTER 10 Protecting Your Computer • Using startup and hard drive passwords • Security updates • Updating Windows • Using BigFix...
Page 114: Using Startup And Hard Drive Passwords
The password feature is very secure, and you cannot bypass it. If you forget your password, you will have to return your computer to Gateway so we can reset it. Using Windows XP user accounts Help & Support...
Page 115: Protecting Your Computer From Viruses
Help & Support For more information about user accounts, click Start, then click Help and Support. Type the phrase user accounts in the Search box, then click the arrow. Caution If you click Log Off, any programs that were running may be turned off.
Page 116: Using Mcafee Securitycenter
Using McAfee SecurityCenter For more information about modifying security settings, see settings” on page 111. Your new Gateway computer has McAfee SecurityCenter installed. McAfee SecurityCenter includes the following components: McAfee VirusScan is an anti-virus subscription service. You can use ■...
Page 117 Starting McAfee SecurityCenter To start McAfee SecurityCenter: Click Start, All Programs, McAfee, then click McAfee Security Center. ■ McAfee SecurityCenter opens. Scanning for and removing viruses To scan for viruses: Start McAfee SecurityCenter. Click virusscan. Using startup and hard drive passwords...
Page 118 Start McAfee SecurityCenter. Click Update. The McAfee SecurityCenter Updates wizard opens. Click Check Now. If it is time to extend your subscription, an alert appears on your screen. Click Renew my subscription to extend your subscription and continue updating McAfee SecurityCenter. www.gateway.com...
Page 119: Using Windows Xp Security Center
Using Windows XP Security Center Windows Security Center helps protect your computer through: A firewall ■ Automatic Windows updates ■ Third-party virus protection software ■ Security options in Internet Explorer ■ Modifying security settings To modify security settings: Click Start, Control Panel, then double-click Security Center. The Windows Security Center dialog box opens.
Page 120: Security Updates
Microsoft creates a high-priority Windows update to fix the problem. You should update Windows regularly to keep your computer secure. Express—Click Express to download high-priority updates. These updates ■ include security updates. Custom—Click Custom to download high-priority, Windows software, ■ and hardware driver updates. These updates include security updates. www.gateway.com...
Page 121: Windows Xp Security Center
Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your computer and install them automatically. To schedule automatic updates: Click Start, Control Panel, then double-click Security Center.
Page 122: Using Bigfix
To fix the problem, click on that icon to open BigFix. To start BigFix: Click Start, All Programs, Accessories, System Tools, then click BigFix. ■ To learn more about using BigFix: From the BigFix program, click Help, then click Tutorial. ■ www.gateway.com...
Page 123: Chapter 11: Recovering Your System
CHAPTER 11 Recovering Your System • Understanding system recovery options • Creating recovery discs • Recovering your system...
Page 124: Understanding System Recovery Options
“Troubleshooting” on page 137 may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive.
Page 125: Creating Drivers And Applications Recovery Discs
Creating drivers and applications recovery discs Important If you are recording to CDs, make sure that they are CD-R and not CD-RW discs. If you are recording to a DVD, make sure that it is a DVD-R or DVD+R disc, not DVD-RW or DVD+RW discs.
Page 126 Chapter 1: Recovering Your System Important Use a permanent marker to label each disc “Gateway Driver and Application Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
Page 127: Copying Drivers And Applications Recovery Files To A Network
For example, store the files for a Gateway 7200XL in a folder named GW 7200XL Apps Recovery. You can copy driver and application recovery files to a network location, so you can burn unlimited sets of drivers and applications recovery discs from a different computer that has a recordable drive.
Page 128: Creating Discs From Recovery Files On A Network
Care for help. For a fee, Customer Care may be able to provide a set of recovery discs to restore your computer. For more help, you can find the Gateway Customer Care contact information on the label located on the front or side of your computer.
Page 129: Recovering Specific Files And Software
Recovering specific files and software Shortcut Start All Programs System Recovery Application & Driver Recovery click driver or application Next Yes. You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own...
Page 130: Recovering Your System Using Microsoft System Restore
Next Next Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition. Every time you install new device drivers or software, and every 24 hours (while your computer is turned on), Microsoft System Restore takes a “snapshot”...
Page 131: Recovering Your System From The Hard Drive
Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See hard drive” on page 123 for instructions. To recover from the hard drive: Get the operating system disc that came with your computer and have it ready.
Page 132 Click Next. The System Restore - Format and Recover dialog box opens. Click Yes. Files are restored to your hard drive. When file recovery has finished, the System Restore dialog box opens. Click Restart. Your computer restarts, and Windows finishes its setup and installation. www.gateway.com...
Page 133: Chapter 12: Maintaining Your Computer
CHAPTER 12 Maintaining Your Computer • Scheduling maintenance • Caring for your computer • Managing hard drive space • Moving from your old computer...
Page 134: Scheduling Maintenance
Avoid dusty or dirty work environments. Dust and dirt can clog the internal ■ mechanisms. Do not block the ventilation fan. ■ When storing your computer for an extended period of time, unplug ■ AC power. www.gateway.com Monthl When See... needed page 107 page 112 page 127...
Page 135: Cleaning Your Computer
Cleaning your computer Warning When you shut down your computer, the power turns off, but some electrical current still flows through your computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall outlets.
Page 136: Managing Hard Drive Space
Windows provides several utilities you can use to manage your hard drive. To check hard drive space: Click Start, then click My Computer. The My Computer window opens. Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.com...
Page 137: Deleting Unnecessary Files
Deleting unnecessary files Shortcut Start My Computer Right-click drive Properties Disk Cleanup OK Yes Help & Support For more information about keeping the hard drive free of unnecessary files, click Start, then click Help and Support. Type the phrase disk cleanup in the Search box, then click the arrow.
Page 138: Defragmenting The Hard Drive
Also, if you are connected to a network, log off before starting Disk Defragmenter. Network communication may stop the defragmentation process and cause it to start over. www.gateway.com...
Page 139: Backing Up Files
For more information, see on page 71. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at accessories.gateway.com. Managing hard drive space “Creating and copying data CDs and DVDs”...
Page 140: Scheduling Maintenance Tasks
Settings Transfer Wizard. The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites. To open the Files and Settings Transfer Wizard: Click Start, All Programs, Accessories, System Tools, then click Files and ■ Settings Transfer Wizard. www.gateway.com...
Page 141: Transferring Files
Transferring files Help & Support For more information about finding files, click Start, then click Help and Support. Type the phrase searching for files in the Search box, then click the arrow. You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD or DVD, USB flash drive, or Zip disk, or by using a home network.
Page 142: Transferring Internet Settings
Transferring your Internet shortcuts You can export and import your old Netscape Navigator bookmarks or Microsoft Internet Explorer favorites. For more information, see your Internet browser program’s online help. www.gateway.com “Searching for files” on page...
Page 143: Installing Your Old Printer Or Scanner
Installing your old printer or scanner Help & Support For more information about restoring your computer’s previous settings, click Start, then click Help and Support. Type the phrase system restore in the Search box, then click the arrow. Help & Support...
Page 144: Installing Your Old Programs
Remember to check the publisher’s Web site for important program updates. If you have trouble after installing your old programs, you can restore your computer’s previous settings using System Restore. www.gateway.com...
Page 145: Chapter 13: Troubleshooting
CHAPTER 13 Troubleshooting • Safety guidelines • First steps • Solving problems • Telephone support...
Page 146: Safety Guidelines
Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. ■ The message may help Gateway Customer Care in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation ■...
Page 147: Solving Problems
Solving problems Add-in cards Audio Battery CD or DVD drives Troubleshooting topics are listed in alphabetical order. The computer does not recognize an add-in card Shut down and restart your computer. ■ Make sure that you have installed the required software. For more ■...
Page 148: Computer
The computer will not start Make sure that the power cord is connected to an AC power source and ■ your computer is turned on. www.gateway.com “Cleaning CDs or DVDs” on “Cleaning CDs or DVDs” on...
Page 149: Diskette Drive
Diskette drive The diskette drive is not recognized Shut down and restart your computer. ■ You cannot save a file to diskette or you see the message “disk is full or write-protected” Make sure that the write-protection tab on the upper-right corner of the ■...
Page 150: Display
Move your computer away from sources of electrical interference, such as ■ televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. See “CD or DVD drives” on page ■ www.gateway.com “Adjusting the 139.
Page 151: Ethernet
Ethernet File management Help & Support For more information about restoring deleted files, click Start, then click Help and Support. Type the phrase System Restore in the Search box, then click the arrow. You cannot see the other computers on your network Make sure that your Ethernet cable is plugged into the Ethernet jack on ■...
Page 152: Hard Drive
Make sure that your account with your Internet service provider (ISP) is set ■ up correctly. Contact your ISP technical support for help. Make sure that you do not have a problem with your modem. For more ■ information, “Modem (dial-up)” on page www.gateway.com “Deleting unnecessary files” NTER 146. 146. 129.
Page 153: Keyboard
Keyboard You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) ■ incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
Page 154: Memory
To check the dialing properties: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab. www.gateway.com 144.
Page 155 Help & Support For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search box, then click the arrow. Click the location from which you are dialing, then click Edit.
Page 156 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. Click the modem you want to adjust, then click Properties. Click the Modem tab, then adjust the Speaker volume control. Click OK twice to close the Phone and Modem Options dialog box. www.gateway.com...
Page 157: Mouse
Mouse Networks Help & Support For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search box, then click the arrow. Passwords Power Printer The mouse does not work Make sure that the mouse cable is plugged in correctly.
Page 158 You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. www.gateway.com...
Page 159: Sound
■ have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using a program, see: ■...
Page 160: Telephone Numbers
Make sure that your computer is nearby at the time of your call. The ■ technician may have you follow troubleshooting steps. Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems.
Page 161: Self-Help
The software publisher’s Web site. ■ Answers by Gateway is a telephone service that provides answers to all of your “How do I... ” questions on Gateway computers. For more information, go to www.gateway.com/answers. Gateway provides the following computer-based training: Resource...
Page 162 CHAPTER 13: Troubleshooting www.gateway.com...
Page 163: Appendix A: Safety, Regulatory, And Legal Information
APPENDIX A Safety, Regulatory, and Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices...
Page 164: Replacement Parts And Accessories
Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 165: Regulatory Compliance Statements
Regulatory compliance statements United States of America Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 166: Laser Safety Statement
Ringer Equivalence Numbers of all the devices does not exceed 5. All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products”...
Page 167: Environmental Information
When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling. ■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■...
Page 168 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 169: Index
Index accessing shared drives shared files shared folders accessories safety precautions accounts Internet user activity indicators See indicators adding icons to desktop user accounts address e-mail application buttons application key arrow keys AU file audio configuring jacks muting playing audio CD adding tracks to library editing track information playing...
Page 170 Disk Defragmenter diskette drive troubleshooting diskette drive identifying troubleshooting using display changing resolution properties troubleshooting using screen saver documentation Gateway Web site help Help and Support online help documents creating opening printing saving double-clicking downloading files dragging drivers updating drives...
Page 171 Gateway Web address Web site Gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders scanning for errors troubleshooting help online using Help and Support searching starting...
Page 172 Hibernate mode schemes source problems troubleshooting turning off computer turning on computer using UPS power supply uninterruptible printer default www.gateway.com installing sharing troubleshooting printing documents files across network programs closing closing unresponsive opening reinstalling projector...
Page 173 Windows Media Player testing CD drive DVD drive testing network title bar training classroom Gateway Learning Libraries Learn With Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer video to computer...
Page 174 WAV file Web browser Web page Web site connecting to downloading files Gateway window close button closing maximize button menu bar minimize button title bar Windows clipboard Files and Settings Transfer Wizard Product Key Code...
Page 176 MAN PFL6 USR GDE R0 3/06...

This manual is also suitable for:

Profile 6

Gateway FX User Manual

Chapter 1: Getting Help

Chapter 2: Getting Started

Chapter 3: Using Windows XP

CHAPTER 4 Using the Internet

Chapter 5: Sending and Receiving Faxes

Chapter 6: Using Your Computer Hardware

Chapter 7: Using Your Computer Software

Chapter 8: Customizing Your Computer

Chapter 9: Networking Your Computer

Chapter 10: Protecting Your Computer

Chapter 11: Recovering Your System

Chapter 12: Maintaining Your Computer

Chapter 13: Troubleshooting

Appendix A: Safety, Regulatory, and Legal Information

Index

Quick Links

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Questions and answers

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Summary of Contents for Gateway FX