Resetting The Navigation System - Kenwood DNN990HD Instruction Manual

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Troubleshooting
Error Message Cause
Disconnected The iPod/Bluetooth audio player
(iPod, Bluetooth is selected as a source although
audio player) no iPod/Bluetooth audio player is
connected.
No Media file The connected USB device contains
no playable audio file. Media was
played that doesn't have data
recorded that the unit can play.
USB Device The connected USB device is rated
Error!! a current capacity higher than the
allowable limit.
Authorization Connection to the iPod has failed.
Error
Update your The iPod's software is an older
iPod version which the unit can not
support.
Navigation The communication error has
Error. Please occurred due to severely cold
turn on power temperature.
again later.
Network is Not connected to Wi-Fi.
disconnected
Account Error Logged in using Guest or
Administrator account.
Your Dropbox Dropbox account information is not
and Kenwood registered to the logged in Owner
accounts are or User account.
not linked.
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Solution
Change the source to any source other than
iPod/Bluetooth. Connect an iPod/Bluetooth
audio player, and change the source to iPod/
Bluetooth again.
Playable Media and Files (P.158)
See and
try another USB device.
Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.
• Remove the iPod and then reconnect it.
• The unit does not support the iPod.
Connectable iPod/iPhone (P.160).
See
The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
Connectable iPod/iPhone (P.160).
See
Turn on power again after warming your car
interior.
Connect to Wi-Fi.
To link to the Route Collector site, log in using
Owner or User account and then use the
Storage application.
Log in Route Collector site and register the
Dropbox account
Ñ
SiriusXM
Error Message Cause
Check Tuner A SiriusXM tuner is not connected
to this navigation system.
Subscription The SiriusXM subscription has been
Updated - Press renewed.
Return To
Continue
Channel Not The currently selected channel is
Available unavailable.
Ch The currently selected channel is
Unsubscribed not subscribed to.
Check Antenna No antenna is connected to the
SiriusXM tuner.
No Signal No SiriusXM radio signal is received.

Resetting the Navigation System

If the navigation system or the connected device fails to operate properly, reset the navigation
system.
1
Press the <Reset> button.
The unit returns to factory settings.
NOTE
• Disconnect the USB device before pressing the <Reset> button. Pressing the <Reset> button with the USB device
connected can damage the data stored in the USB device. For how to disconnect the USB device, see
Play Media (P.20).
• When the navigation system is turned on after resetting, the Initial SETUP screen appears. See
(P.16).
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Troubleshooting
Solution
Check the connection to the SiriusXM tuner.
Touch [ 6 ] to clear the error message.
—
—
Check that an antenna is connected to the
SiriusXM tuner.
—
HOME 6
HOME
How to
Initial setup
TEL
6
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