Page 1 Dell PowerConnect W- AirWave 7.3 User Guide...
Page 2 , the ® registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System . Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc. All rights reserved. Specifications in this manual are subject to change without notice.
Page 3: Table Of Contents
Getting Started with AirWave ......................27 Chapter 3 Configuring AMP........................29 Before You Begin..........................29 Formatting the Top Header ......................29 Customizing Columns in Lists ......................30 Resetting Pagination Records......................31 Using the Pagination Widget......................31 Dell PowerConnect W-AirWave | User Guide...
Page 4 Chapter 4 Configuring and Using Device Groups in AMP .............69 AMP Groups Overview ........................70 Viewing All Defined Device Groups ..................71 Configuring Basic Group Settings ....................72 Adding and Configuring Group AAA Servers................79 Dell PowerConnect W-AirWave | Version 7.3...
Page 5 Recent ARM Events Log....................124 Detected Interfering Devices Table................125 Active BSSIDs Table...................... 126 Monitoring Data for Mesh Devices ..................126 Monitoring Data for Wired Devices (Routers and Switches) ......... 127 Understanding the APs/Devices > Interfaces Page............129 Dell PowerConnect W-AirWave | User Guide...
Page 6 Setting up Dell Spectrum Analysis in AMP................143 Spectrum Configurations and Prerequisites ..............144 Setting up a Permanent Spectrum Dell AP Group ............144 Configuring an Individual AP to run in Spectrum Mode ..........145 Configuring a Controller to use the Spectrum Profile ............146 Chapter 6 Creating and Using Templates ..................147...
Page 7 Evaluating User Status with the Users > User Detail Page..........198 Mobile Device Access Control in Users > User Detail and Users > Connected . 199 Classifying Dell PowerConnect W Devices in User Detail........200 Quick Links for Users on Dell Devices................ 201 Using the Deauthenticate User Feature..............
Page 8 Using Daily Reports........................228 Viewing Generated Reports ....................228 Using Custom Reports ......................229 Using the Dell License Report ....................230 Using the Capacity Planning Report ................... 230 Using the Configuration Audit Report ................. 232 Using the Device Summary Report ..................233 Using the Device Uptime Report..................
Page 9 Importing from CAD........................ 290 Batch Importing CAD Files....................290 Requirements........................290 Pre Processing Steps ....................291 Upload Processing Steps....................291 Post Processing Steps ....................291 Sample Upload Instruction XML File................291 Common Importation Problems ................... 292 Dell PowerConnect W-AirWave | User Guide...
Page 10 Setting Up Dell PowerConnect W-Instant in AirWave ..........295 Overview of Dell PowerConnect W-Instant................295 Using Dell PowerConnect W-Instant with AMP ............... 295 Workflow of the Dell PowerConnect W-Instant and AMP Integration Process ....296 Setting up Dell PowerConnect W-Instant Hardware ............296 Required Personnel........................ 296 Creating your Organization String ..................
Page 11: Preface
Preface This preface provides an overview of this user guide and contact information for Dell in the following sections: “Document Organization” on page 11  “Note, Caution, and Warning Icons” on page 12  “Contacting Support” on page 12  Document Organization This user guide includes instructions and examples of the graphical user interface (UI) for installation, configuration, and daily operation of the Dell PowerConnect W-AirWave.
Page 12: Note, Caution, And Warning Icons
CAUTION: Indicates a risk of damage to your hardware or loss of data. WARNING: Indicates a risk of personal injury or death. Contacting Support Table 2 Web Support Web Support Main Website dell.com Support Website support.dell.com Documentation Website support.dell.com/manuals 12 | Preface Dell PowerConnect W-AirWave | Version 7.3...
Page 13: Chapter 1 Introduction
Chapter 1 Introduction Thank you for choosing Dell PowerConnect W-AirWave. AirWave makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.
Page 14: Dell Powerconnect W Configuration
Dell PowerConnect W-AirWave supports global and group-level configuration of ArubaOS (AOS), the operating system, software suite, and application engine that operates Dell PowerConnect W mobility and centralizes control over the entire mobile environment. For a complete description of AOS, refer to the Dell PowerConnect W-Series ArubaOS User Guide at support.dell.com/manuals.
Page 15: Master Console And Failover
NMS notifications about the event. Integrating AirWave into the Network and Organizational Hierarchy Dell PowerConnect W-AirWave generally resides in the NOC and communicates with various components of your WLAN infrastructure. In basic deployments, AirWave communicates solely with indoor wireless access points (and WLAN controllers over the wired network.
Page 16: Supported Browsers
Windows (XP, Vista, Windows 7) Internet Explorer 7/8/9  Firefox 3.x  Google Chrome 9.x (stable)  Mac (OS X, 10.5, 10.6) Safari 4.x and higher,  Firefox 3.x  Google Chrome 9.x  | Introduction Dell PowerConnect W-AirWave | Version 7.3...
Page 17: Installing And Getting Started In Airwave
AirWave, increased hardware resources become necessary. For the most recent hardware requirements, refer to the Dell PowerConnect W-AirWave Server Sizing Guide at support.dell.com/manuals. AirWave is intended to operate as a soft appliance. Other applications should not run on the same installation.
Page 18: Installing Airwave Software (Phase 2)
Previous AirWave Installations The following message appears after date and time are set: Welcome to AMP Installer Phase 2 STEP 1: Checking for previous AMP installations 18 | Installing and Getting Started in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 19: Step 2: Installing Airwave Software
CAUTION: This action erases the current database, including all historical information. To ensure that the AMP database is backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell support at support.dell.com.
Page 20: Step 5: Naming The Airwave Network Administration System
This password should be kept as secure as possible because it allows full access to the machine. This password is not often needed on a day-to-day basis, but is required to perform AirWave upgrades and advanced troubleshooting. If you lose this password, contact Dell support at support.dell.com for resetting instructions.
Page 21: Configuring And Mapping Port Usage For Amp
Real Time Location Feed < Dell PowerConnect W thin APs 8211 PAPI Real Time Feed < > WLAN switches ICMP Ping Probe > APs or controllers Dell PowerConnect W-AirWave | User Guide Installing and Getting Started in AirWave | 21...
Page 22: Airwave Navigation Basics
LAN MAC, radio MAC and apparent IP of all the APs as well as the client MAC, VPN user, LAN IP, VPN IP fields. 22 | Installing and Getting Started in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 23: Navigation Section
WLAN. For additional information, refer  “Monitoring and Supporting WLAN Users” on page 191. Guest Users  User Detail  Diagnostics  Tags  Dell PowerConnect W-AirWave | User Guide Installing and Getting Started in AirWave | 23...
Page 24 NOTE: The AMP Setup tab varies with user role. The RAPIDS and VisualRF tabs appear based on the license entered on the Home > License page, and might not be visible on your AMP view. 24 | Installing and Getting Started in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 25: Activity Section
The Activity section displays all detailed configuration and monitoring information, and is where you implement changes. Help Links in the UI The Help link is available on every page within AirWave. When selected, this launches the Dell PowerConnect W AirWave User Guide PDF with information describing the AirWave page that is currently displayed. NOTE: Adobe Reader must be installed to view the settings and default values in the PDF help file.
Page 26 Saves changes to AMP's database and apply all changes to devices. Scan Scans for devices and rogues using selected networks. Schedule Schedules a window for reports, device changes, or maintenance. 26 | Installing and Getting Started in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 27: Getting Started With Airwave
Use your browser to navigate to the static IP address assigned to the internal page of the AMP, as shown in Figure 2. Enter the User Name and Password as admin/admin for your initial login, and then select Log In. Figure 2 AirWave Login Form Dell PowerConnect W-AirWave | User Guide Installing and Getting Started in AirWave | 27...
Page 28 Signing your certificate will prevent this dialog from displaying. Changing the default login and password on the AMP Setup > Users page is recommended. Refer to the procedure “Creating AMP User Roles” on page 45 for additional information. 28 | Installing and Getting Started in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 29: Configuring Amp
Figure 3 illustrates the navigation bar. For more details on hyperlinks, tabs and subtabs, see “AirWave Navigation Basics” on page 22. Figure 3 Navigation Bar Displaying Home Subtabs and Down Device Statistics Dell PowerConnect W-AirWave | User Guide Configuring AMP | 29...
Page 30: Customizing Columns In Lists
The first column shows the user roles that were customized, if any. The second column allows you to establish left to right columns and order them using the arrows. Figure 6 Table With Choose Columns for Roles Menu Selected 30 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 31: Resetting Pagination Records
Export CSV option selected. Figure 10 List with CSV Export Selected AMP also enables CSV exporting of all report types. For more information, see “Exporting Reports to XML or CSV” on page 252. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 31...
Page 32: Defining Interactive Graph Display Preferences
For non-Flash graphs, select the graph to open a popup window that shows historical data.  A non-Flash version of the AMP user page is available if desired; instead of Flash it uses the RRD graphs that were used in earlier versions of AirWave. Contact Dell support at support.dell.com for more information on activating this feature in the AMP database.
Page 33 Green widgets are properly placed and set to appear when you select Save. Widgets that remain in the left section will not appear (although they can be reinstated by selecting Restore Defaults). Dell PowerConnect W-AirWave | User Guide Configuring AMP | 33...
Page 34: Customized Search
Severe Alert Threshold dropdown menu, located in the Top Header Stats section of the Home > User Info page is shown in Figure Figure 15 Home > User Info > Severe Alert Threshold Dropdown Menu 34 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 35: Defining General Amp Server Settings
The first step in configuring AMP is to specify the general settings for the AMP server. Figure 16 illustrates the AMP Setup > General page: Figure 16 AMP Setup > General Page Illustration Dell PowerConnect W-AirWave | User Guide Configuring AMP | 35...
Page 36 AMP. 2. Select the Top Header Stats to be displayed at the top of the interface. For more detailed information about each option, refer to Table 5 on page 36 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 37 Sets AMP to use fully qualified domain names for APs instead of the AP name. For domain names example, "testap.yourdomain.com" would be used instead of "testap." This option is supported only for Dell PowerConnect W, Aruba Networks, Cisco IOS, and Alcatel-Lucent devices. Show vendor-specific...
Page 38 Whether AMP can use character sets other than UTF-8 for configuration settings. characters Use Global Dell Enables Dell PowerConnect W configuration profile settings to be globally configured PowerConnect W and then assigned to device groups. If disabled, settings can be defined entirely within Configuration Groups >...
Page 39 550 days, zero been removed or deleted from the device. Setting this value to 0 disables this function, disables) and inactive interface information will never expire or be deleted from the database. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 39...
Page 40 AMP becomes the acting RTLS server. The RTLS server IP address must be configured on each controller. This function is used for VisualRF to improve location accuracy and to locate chirping asset tags. This function is supported only for Dell PowerConnect W, Alcatel-Lucent and Aruba Networks devices.
Page 41 Enable AMON data Allows AMP to collect enhanced data from Dell PowerConnect W-Series devices on collection certain firmware versions; see the Dell PowerConnect W-AirWave Best Practices Guide for more details.
Page 42: Defining Amp Network Settings
To disable NTP services, clear both the Primary and Secondary NTP server fields. Any problem related to communication between AMP and the NTP servers creates an entry in the event log. Table 19 describes the 42 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 43: Creating Amp Users
Perform the following steps to display, add, edit, or delete AMP users of any privilege level. You must be an admin user to complete these steps. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 43...
Page 44 Allows you to enter an optional phone number for the user. Notes None Enables you to cite any additional notes about the user, including the reason they were granted access, the user's department, or job title. 44 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 45: Creating Amp User Roles
1. Go to the AMP Setup > Roles page. This page displays all roles currently configured in AMP. Figure 20 illustrates the contents and layout of this page. Figure 20 AMP Setup > Roles Page Illustration Dell PowerConnect W-AirWave | User Guide Configuring AMP | 45...
Page 46 AMC role. The user information defined in AMC must match the user with the Dell PowerConnect W Management Client type. Guest Access Sponsor—Limited-functionality role to allow helpdesk or reception desk staff ...
Page 47: What Next
Guest User Configuration is disabled in AMP Setup > General. What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations.  Complete the required configurations in this chapter before proceeding.  Dell PowerConnect W-AirWave | User Guide Configuring AMP | 47...
Page 48: Configuring Timeout, Login Message, Tacacs+ And Radius Authentication
A persistent message that will appear for all of this AMP’s users after they log in. 3. Select Save if you are finished, or you can follow the next procedure to configure TACACS+ and RADIUS Authentication options. 48 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 49: Configuring Tacacs+ Authentication
The role defined on the Group Setup page in ACS must match the exact name of the role defined on the  AMP Setup > Roles page. The defined role should use the following format: . One example is as  role=<name_of_AMP_role> follows: role=DormMonitoring Dell PowerConnect W-AirWave | User Guide Configuring AMP | 49...
Page 50: Configuring Radius Authentication And Authorization
Enter the IP address or the hostname of the secondary RADIUS server. Hostname/IP Address Secondary Server Port 1812 Enter the TCP port for the secondary RADIUS server. Secondary Server Enter the shared secret for the secondary RADIUS server. Secret 50 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 51: Integrating A Radius Accounting Server
Sets the Shared Secret that is used to establish communication between AMP and the RADIUS (Confirm) authentication server. What Next? Go to additional subtabs in AMP Setup to continue additional setup configurations.  Complete the required configurations in this chapter before proceeding.  Dell PowerConnect W-AirWave | User Guide Configuring AMP | 51...
Page 52: Enabling Amp To Manage Your Devices
1. On the Device Setup > Communication page, locate the Default Credentials area. Enter the credentials for each device model on your network. The default credentials are assigned to all newly discovered APs. 52 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 53 Table 28 Device Setup > Communication > HTTP Discovery Settings Fields and Default Values Setting Default Description HTTP Timeout Sets the timeout period in seconds used when running an HTTP discovery scan. (3-120 sec) Dell PowerConnect W-AirWave | User Guide Configuring AMP | 53...
Page 54: Loading Device Firmware Onto Amp (Optional)
Description None Displays a user-configurable text description of the firmware file. Server Protocol None Displays the file transfer protocol by which the firmware file was obtained from the server. 54 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 55: Loading Firmware Files To Amp
Figure 28 Device Setup > Upload Firmware and Files > Add Page Illustration 3. Select Supported Firmware Versions and Features to view supported firmware versions. NOTE: Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support before installing non-certified firmware.
Page 56: Using Web Auth Bundles In Amp
Firmware Version None Provides a user-configurable field to specify the firmware version number. Appears if you did not select the default Dell PowerConnect Controller type. Description None Provides a user-configurable text description of the firmware file. Upload firmware Built-in Selects the TFTP server that access points use to download their firmware.
Page 57: Setting Up Device Types
“Monitoring and Supporting WLAN Users” on page 191 for more information on the Device Type column that appears in Users list tables. Figure 30 AMP Setup > Device Type Setup Page Illustration Dell PowerConnect W-AirWave | User Guide Configuring AMP | 57...
Page 58: Configuring Cisco Wlse And Wlse Rogue Scanning
 Configuring WLSE to Communicate with APs  Discovering Devices  Managing Devices  Inventory Reporting  Defining Access  Grouping  WDS Participation  Primary or Secondary WDS  58 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 59: Adding An Acs Server For Wlse
Use these pages to make such configurations: 1. Go to Device > Discover > Advanced Options. 2. Select the method to bring APs into management Auto, or specify via filter. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 59...
Page 60: Inventory Reporting
Select Priority (set 200 for Primary, 100 for Secondary).  Configure the Wireless Network Manager (configure the IP address of WLSE).  3. If the AP is Member Only, leave all options unchecked. 60 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 61: Configuring Acs For Wds Authentication
Designates the IP address or DNS Hostname for the WLSE server, which must already be configured on the Cisco WLSE server. Protocol HTTP Specifies the protocol to be used when polling the WLSE. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 61...
Page 62: Configuring Acs Servers
Perform these steps to configure ACS servers: 1. Go to the AMP Setup > ACS page. This page displays current ACS setup, as illustrated in Figure Figure 32 AMP Setup > ACS Page Illustration 62 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 63: Integrating Amp With An Existing Network Management Solution (Nms)
AMP can forward WLAN-related SNMP traps to the NMS, or AMP can send SNMPv1 or SNMPv2 traps to  the NMS. AMP can be used in conjunction with Hewlett-Packard’s ProCurve Manager.  Dell PowerConnect W-AirWave | User Guide Configuring AMP | 63...
Page 64 NMS server, or Save to configure an existing NMS server. What Next? Go to additional tabs in the AMP Setup section to continue additional setup configurations.  Complete the required configurations in this chapter before proceeding.  64 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 65: Auditing Pci Compliance On The Network
Whenever a PCI requirement is not enabled in AMP, then AMP does not monitor the network’s status in relation to that requirement, and cannot designate Pass or Fail network status. AirWave users without RAPIDS visibility enabled will not see the 11.1 PCI requirements in the PCI Compliance Report. Dell PowerConnect W-AirWave | User Guide Configuring AMP | 65...
Page 66: Enabling Or Disabling Pci Auditing
The PCI auditing supported in AMP is reported in Table 1. To determine what PCI Compliance standards are enabled or disabled on AMP, navigate to the AMP Setup > PCI Compliance page, illustrated in Figure 66 | Configuring AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 67: Deploying Wms Offload
 Deploying WMS Offload Overview of WMS Offload in AMP This section describes the Dell PowerConnect W Wireless LAN Management Server (WMS) offload infrastructure. WMS Offload is supported with the following two requirements: Dell PowerConnect W-AirWave | User Guide Configuring AMP | 67...
Page 68: General Configuration Tasks Supporting Wms Offload In Amp
Additional Information Supporting WMS Offload For additional information, including detailed concepts, configuration procedures, restrictions, ArubaOS infrastructure, and AMP version differences in support of WMS Offload, refer to the Dell PowerConnect W- AirWave Best Practices Guide at support.dell.com/manuals. 68 | Configuring AMP...
Page 69: Chapter 4 Configuring And Using Device Groups In Amp
Dell Config—This page manages ArubaOS Device Groups, AP Overrides, and other profiles specific to Dell  PowerConnect W-Series devices on the network. Use this page as an alternative to the Device Setup > Dell PowerConnect W Configuration page. The apperance of this page varies depending on whether AMP is configured for global configuration or group configuration.
Page 70: Amp Groups Overview
Individual AP settings are configured on the APs/Devices > Manage page. 70 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 71: Viewing All Defined Device Groups
Bandwidth: A running average of the sum of bytes in and bytes out for the managed radio page. Duplicate Creates a new group with the name Copy of <Group Name> with configuration settings. (Dell PowerConnect W configuration settings will have to be manually added back.) Changes Whether the group has unapplied changes.
Page 72: Configuring Basic Group Settings
If you mouse over an existing group’s wrench, a popup menu allows you to select Basic, Templates, Security, SSIDs, AAA Servers, Radio, Dell PowerConnect W Config or Cisco WLC Config to edit those pages as desired, as illustrated in Figure Figure 39 Pop-up When Hovering over Wrench Icon in Groups >...
Page 73 Figure 40 Groups > Basic Page Illustration 3. Define the settings in the Basic and Global Group sections. Table 39 describes several typical settings and default values of this Basic section. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 73...
Page 74 Location Data Polling Period CDP Neighbor Data Polling 30 minutes Sets the frequency in which this group polls the network for Cisco Discovery Period Protocol (CDP) neighbors. 74 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 75 Sets the gateway to be assigned to the devices in the Group. Next IP Address Blank Defines the next IP address queued for assignment. This field is disabled for the initial Access Points group. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 75...
Page 76 Selecting TFTP will use the insecure trivial file transfer protocol. The SCP login and password should be entered in the Telnet username and password fields. 76 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 77 NOTE: DST Start Month, Start Day, End Month, End Day, and DST Offset are only visible if Daylight Saving Time is enabled in the NTP section of the Groups > Basic configuration page. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 77...
Page 78 Enables or disables the http/https configuration page for the Symbol 4131 devices. Interface 15. To configure settings specific to Dell PowerConnect W-Series, locate the Dell PowerConnect W section and adjust these settings as required. Table 50 describes the settings and default values of this section.
Page 79: Adding And Configuring Group Aaa Servers
2. Select the AAA Servers page. The AAA Servers page appears, enabling you to add a RADIUS server. Figure 41 illustrate this page for AAA RADIUS Servers: Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 79...
Page 80: Configuring Group Security Settings
2. Go to Groups > Security. Some controls on this page interact with additional AMP pages. Figure 42 illustrates this page and Table 53 explains the fields and default values. 80 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 81 Not selected Defines one or more RADIUS Authentication servers to be supported in this device Server #1 - #4 group. Select up to four RADIUS authentication servers from the four drop-down menus. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 81...
Page 82: Configuring Group Ssids And Vlans
Perform these steps to create or edit VLANs and to set SSIDs. NOTE: WLANs that are supported from one or more Cisco WLC controllers can be configured on the Groups > Cisco WLC Config page. 82 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 83 3. Select Add to create a new SSID or VLAN, or select the pencil icon next to an existing SSID/VLAN to edit that existing SSID or VLAN. The Add SSID/VLAN configuration page appears as illustrated in Figure 44 explained in Table Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 83...
Page 84 For Proxim only, if more than one SSID is enabled, this option enables them to be sent (Proxim only) in separate beacons. Block All Inter-Client This setting blocks communication between client devices based on SSID. Communication 84 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 85 8. Select Save when the security settings and configurations in this procedure are complete. NOTE: You may need to return to the Groups > Security configuration page to configure or reconfigure RADIUS servers. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 85...
Page 86: Configuring Radio Settings For Device Groups
Monitor page appears. 2. Go to the Groups > Radio page. Figure 45 illustrates this page. Figure 45 Groups > Radio Page Illustration 86 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 87 4. Certain wireless access points offer proprietary settings or advanced functionality that differ from prevailing industry standards. If you use these APs in the device group, you may wish to take advantage of this proprietary functionality. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 87...
Page 88 This setting specifies the channel bandwidth for the 4.9 GHz radio. It is only applicable Channel Bandwidth if you are running the 802.11a/4.9GHz radio in 4.9GHz mode. 88 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 89: Cisco Wlc Group Configuration
You can pre-populate the group WLC settings from a controller in the same group by performing an import on the controller’s Audit page. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 89...
Page 90: Configuring Wlans For Cisco Wlc Devices
General—Defines general administrative parameters for the Cisco WLC WLAN.  Security—Defines encryption and RADIUS servers.  QoS—Defines quality of service (QoS) parameters for the Cisco WLC WLAN.  90 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 91 Figure 50 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > Security Tab Illustration Figure 51 Groups > Cisco WLC Config > WLANs > Add New SSID/VLAN > QoS Tab Illustration Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 91...
Page 92: Defining And Configuring Lwapp Ap Groups For Cisco Devices
This page displays the configured LWAPP APs. Figure 53 illustrates this page. Figure 53 Groups > Cisco WLC Config > WLANS > Advanced > AP Groups Page Illustration 92 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 93: Configuring Cisco Controller Settings
AAA, to cover both RADIUS and TACACS+ server configuration  Priority Order  Wireless Protection Policies  Web Auth  Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 93...
Page 94: Configuring Management Settings For Cisco Wlc
Monitor page appears. 2. Select the PTMP tab in the AMP navigation menu. Figure 58 illustrates this page. Figure 58 Groups > PTMP Page Illustration 94 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 95: Configuring Proxim Mesh Radio Settings
A high threshold results in fewer mesh roams. Deauth Client when With Yes selected, clients have authentication removed (are deauthenticated) if the Uplink is Down uplink is lost. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 95...
Page 96: Configuring Group Mac Access Control Lists
Perform the following steps to use the MAC ACL function. 1. Browse to the Groups > MAC ACL configuration page. Figure 60 illustrates this page. Figure 60 Groups > MAC ACL Page Illustration 96 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 97: Specifying Minimum Firmware Versions For Aps In A Group
7. Browse to the Groups > List configuration page. 8. From the list of groups, check the Default radio button next to the desired default group to make it the default. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 97...
Page 98: Comparing Device Groups
3. Ensure that there are no devices in the Group you wish to delete. AMP does not permit you to delete a Group that still contains managed devices. You must move all devices to other Groups before deleting a Group. 98 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 99: Changing Multiple Group Configurations
Preview button. NOTE: You cannot apply Dell PowerConnect W Config changes to other groups. If the only changes on the configuration page are to Dell PowerConnect W-Series devices, the list of groups and the preview button will not appear.
Page 100: Modifying Multiple Devices
(some operations cannot be performed on the selected devices). Figure 64 illustrates this page. 100 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 101 Desired Radio Status Enables or disables the radios on the selected device. Does not apply Cisco IOS APs. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 101...
Page 102: Using Global Groups For Group Configuration
Global Group. Global groups are visible to users of all roles, so they may not contain devices, which can be made visible only to certain roles. Figure 65 illustrates the Groups > List page. 102 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 103 Subscriber Group. Any changes to a static field must be made on the Global Group. Dell PowerConnect W-AirWave | User Guide Configuring and Using Device Groups in AMP | 103...
Page 104 The Global Groups feature can also be used with the Master Console. For more information about this feature, refer to “Supporting AMP Servers with the Master Console” on page 218. 104 | Configuring and Using Device Groups in AMP Dell PowerConnect W-AirWave | Version 7.3...
Page 105: Chapter 5 Discovering, Adding, And Managing Devices
 “Troubleshooting a Newly Discovered Down Device” on page 142  “Setting up Dell Spectrum Analysis in AMP” on page 143  Device Discovery Overview Once you have deployed AMP on the network, the next step is to discover all existing devices connected to your network.
Page 106: Snmp/Http Scanning
The next step in SNMP/HTTP device discovery is to define the scan credentials that govern scanning of a given network. New APs inherit scan credentials from the System Credentials that you configure on the Device Setup > Communications page. 106 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 107: Defining A Scan Set
4. Select Add to create the selected scans, which then appear in a list at the top of the Device Setup > Discover page. 5. To edit an existing scan, select the pencil icon next to the scan on the Device Setup > Discover page. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 107...
Page 108: Running A Scan Set
Displays the date and time the most recent scan was started. Stop Displays the date and time the scan most recently completed. Scheduled Displays the scheduled date and time for scans that are scheduled to be run. 108 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 109: Enabling Cisco Discovery Protocol (Cdp)
To delete a device altogether from AMP, select the corresponding check box for each device, and select  Delete. Dell PowerConnect W-Series thin APs can have Dell PowerConnect W AP Group specified and Cisco thin  APs can have LWAPP AP Group specified when they are authorized.
Page 110: Manually Adding Individual Devices
Manually adding devices from the Device Setup > Add page to AMP is an option for all device types. You only need to select device vendor information from a drop down menu for Cisco and Dell PowerConnect W-Series devices, and AMP automatically finds and adds specific make and model information into its database.
Page 111 Communication (Confirm) SNMPv3 Auth Taken from Device Setup > Drop-down menu that allows you to enable the SNMPv3 authentication Protocol Communication protocol to the device being added. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 111...
Page 112: Adding Multiple Devices From A Csv File
The CSV list must contain the following columns: IP Address  SNMP Community String  Name  Type  Auth Password  SNMPv3 Auth Protocol  112 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 113: Adding Universal Devices
By selecting the pencil icon next to an interface, you can assign it to be non-monitored or monitored as Interface 1 or 2. AMP collects this information and displays it on the APs/Devices > Monitor page in the Interface section. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 113...
Page 114: Assigning Devices To The Ignored Page
Evaluating Radio Statistics for an AP  Monitoring Data for Mesh Devices  Monitoring Data for Wired Devices (Routers and Switches)  Understanding the APs/Devices > Interfaces Page  114 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 115: Viewing Device Monitoring Statistics
The Alert Summary section of APs/Devices > List cites the number of events that have occurred in the last two hours, the last 24 hours, and total. There are four categories of alerts as listed below: AMP Alerts  IDS Events  Incidents  Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 115...
Page 116: Understanding The Aps/Devices > Monitor Pages For All Device Types
APs connected to it, while the APs include a list of users it has connected. When available, lists of CDP and RF neighbors are also listed. A sample monitoring page for wireless devices is shown in Figure 116 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 117 Figure 80 APs/Devices > Monitor Page for Wireless Devices (partial view of an AP) Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 117...
Page 118 Displays the IP address that AMP uses to communicate to the device. This number is also a link to the AP web interface. When the link is moused over a pop-up menu will appear allowing you to http, https, telnet or SSH to the device. 118 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 119 Some devices report transmit power reduction rather than transmit power; no value is reported for those devices. Antenna Type Indicates Internal or External radio. For devices where antenna type is defined per AP, including Dell PowerConnect W devices, the same antenna type will be listed for each radio. Channel Displays the channel of the corresponding radio.
Page 120 Displays the radio to which the user is associated. Association Time Displays the first time AMP recorded the MAC address as being associated. Duration Displays the length of time the MAC address has been associated. 120 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 121: Evaluating Radio Statistics For An Ap
The APs/Devices > Monitor > Radio Statistics page contains useful data for pinpointing network issues at the AP radio level for Dell PowerConnect W-Series APs and Cisco WLC thin APs (firmware 4.2 or greater). To see radio statistics details, navigate to the APs/Devices > Monitoring page for a supported AP and select the...
Page 122: Overview Of The Radio Statistics Page
Viewing Real-Time ARM Statistics Dell AP Groups that have the Adaptive Radio Management (ARM) feature enabled continuously optimize each AP to use the best channel and transmission power settings available. An AP configured with ARM will automatically adjust to a better channel if it reaches a configured threshold for noise, MAC errors, or PHY errors;...
Page 123: 802.11 Radio Counters Summary
An area graph that displays the channel changes (if any) of the radio over time. Frequent, regular channel changes on a Dell PowerConnect W-Series or Cisco WLC AP radio usually indicate that the Adaptive Radio Management feature (ARM) in AOS is compensating for high noise levels from interfering devices.
Page 124: Recent Arm Events Log
Figure 85 Radio Statistics Interactive Graphs Illustration – Bandwidth and 802.11 Counters displayed Recent ARM Events Log If this radio references an active and enabled ARM profile, and if your AMP is enabled as a trap host (see Dell PowerConnect W-AirWave Best Practices Guide at support.dell.com/manuals...
Page 125: Detected Interfering Devices Table
Mode change reasons are not yet tracked. Detected Interfering Devices Table For Dell PowerConnect W-Series APs running in Spectrum mode, the same non-802.11 interfering devices identified in the Issues Summary section are classified in the Detected Interfering Devices table along with the...
Page 126: Active Bssids Table
The Active BSSIDs table maps the BSSIDs on a radio with the SSID it broadcasts to the network, as illustrated in Figure 88. This table appears only for Dell PowerConnect W-Series AP radios. Figure 88 Active BSSIDs Table Illustration Monitoring Data for Mesh Devices The monitoring page for mesh devices includes basic device information at the top, two tables for Radios and Wired Interfaces, a Users interactive graph and a Bandwidth interactive graph.
Page 127: Monitoring Data For Wired Devices (Routers And Switches)
CPU/Memory usage graphs as shown in Figure Figure 90 APs/Devices > Monitor Page for a switch Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 127...
Page 128 Edit Interfaces hyperlinks. Interface labels are used to group one or more interfaces for the purpose of defining interface bandwidth triggers. 128 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 129: Understanding The Aps/Devices > Interfaces Page
All device lists in AirWave act as portals to management pages if you have the proper read/write privileges. Selecting the wrench or pencil icon next to a device table entry, or selecting Modify Devices where appropriate Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 129...
Page 130: Auditing Device Configuration
Determine whether any changes will be applied to that device when you convert it to Managed read/write mode. AMP uses SNMP or Telnet to read a device’s configuration. SNMP is used for Cisco controllers. Dell PowerConnect W-Series devices and wired routers and switches use Telnet/SSH to read device configuration. See “Individual Device Support and Firmware Upgrades”...
Page 131: Configuring And Managing Devices
APs/Devices > Audit page. This applies to startup or to running configuration files. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 131...
Page 132: Moving A Device From Monitor Only To Manage Read/Write Mode
1. Browse to the APs/Devices > List page and select the wrench icon next to the device whose AP settings you want to edit. This directs you to the Manage page for that device. Figure 98 illustrates this page. 132 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 133 If any changes are scheduled for this AP, they appear in a Scheduled Changes section at the top of the page above the other fields. The linked name of the job takes you to its System > Configuration Change Job Detail page. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 133...
Page 134 The SNMP location set on the device. device Latitude None Text field for entering the latitude of the device. The latitude is used with the Google Earth integration. 134 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 135 Table 82 describes many of the possible fields. NOTE: For complete listing and discussion of settings applicable only to Dell PowerConnect W devices, see the Dell PowerConnect W AirWave Configuration Guide at support.dell.com/manuals Table 82 APs/Devices > Manage, Additional Settings...
Page 136 (the IP Address defined in the "Device Communication" area). If DHCP is enabled, the current assigned address will appear grayed out and the field cannot be updated in this area. 136 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 137 5. Locate the Template Options area on the APs/Devices > Manage page. NOTE: This section only appears for IOS APs, Symbol and Dell PowerConnect W controllers in groups with Dell PowerConnect W UI Config disabled.
Page 138: Configuring Device Interfaces For Switches
You can view details for each interface on a wired device from its individual interface page as well. For details, see “Understanding the APs/Devices > Interfaces Page” on page 129. 138 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 139 Figure 102 Virtual Individual Interfaces Configuration Section To configure interfaces as a group, select Edit Interfaces above the Physical or Virtual Interfaces table as shown in Figure 103. Dell PowerConnect W-AirWave | User Guide Discovering, Adding, and Managing Devices | 139...
Page 140: Individual Device Support And Firmware Upgrades
1. Locate the Device Communication area on the APs/Devices > Manage page. 2. Specify the credentials to be used to manage the AP. Figure 105 illustrates this page. 140 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 141 3. Enter and confirm the appropriate Auth Password and Privacy Password. 4. You can disable the View AP Credentials link in AMP by the root user. Contact Dell support at support.dell.com for detailed instructions to disable the link.
Page 142: Troubleshooting A Newly Discovered Down Device
AMP could not fetch a config for the AP. Usually this is because the AMP has incorrect credentials configuration and was not able to log in. ICMP Ping Failed (after The device is not responding and is likely offline. SNMP Get Failed) 142 | Discovering, Adding, and Managing Devices Dell PowerConnect W-AirWave | Version 7.3...
Page 143: Setting Up Dell Spectrum Analysis In Amp
AMP for security reasons by setting a flag in AMP. Only users with root access to the AMP command line can show or hide this link. To disable this feature, please contact Dell support at support.dell.com.
Page 144: Spectrum Configurations And Prerequisites
If you have multiple supported Dell PowerConnect W-Series APs in multiple controllers that you want to run in Spectrum mode over the long run, you create a special Dell PowerConnect W AP group and set up a profile that is set to spectrum-mode and references the default Spectrum profile. Set up more than one profile if you want to utilize both radio bands in Spectrum mode.
Page 145: Configuring An Individual Ap To Run In Spectrum Mode
If all of the devices in this Dell PowerConnect W AP Group are managed by the same controller and you want to temporarily override one or more profile settings in your spectrum-mode APs, you can set up a controller override.
Page 146: Configuring A Controller To Use The Spectrum Profile
You can use AMP to customize individual fields in the profile instance used by a particular controller without having to create new Dell PowerConnect W AP groups and new radio profiles. To do this, you can set a controller-level override for its referenced Spectrum profile. This will affect all Spectrum-supported APs managed by this controller.
Page 147: Creating And Using Templates
SSID and RADIUS server, which may differ from one group to the next. The AMP template understands many variables including the following:  %ap_include_1% through %ap_include_10%  %channel% Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 147...
Page 148: Viewing And Adding Templates
If there are two templates that might apply to a device, the template with the most restrictions takes precedence. Status Displays the status of the template. 148 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 149 Details page appears. Select Templates, then Add. 4. Complete the configurations illustrated in Figure 111, and the settings described in Table Figure 111 Groups > Templates > Add Template Page Illustration Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 149...
Page 150 SNMPv3 Auth Protocol Specifies the SNMPv3 Auth protocol, either MD5 or SHA-1. SNMPv3 Privacy Specifies the SNMPv3 Privacy protocol, either DES or AES. Protocol 150 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 151: Configuring General Template Files And Variables
Verify these substitutions to ensure that all of the settings that you believe should be managed on an AP-by-AP basis are labeled as variables in this fashion. If you believe that any AP-level settings are not marked correctly, contact Dell support at support.dell.com...
Page 152: Ios Configuration File Template
Template syntax is comprised of the following components, described in this section: Using AP-Specific Variables  Using Directives to Eliminate Reporting of Configuration Mismatches  Using Conditional Variables in Templates  Using Substitution Variables in Templates  152 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 153: Using Directives To Eliminate Reporting Of Configuration Mismatches
NOTE: The opening tag may have leading spaces. Below are some examples of using directives: … line con 0 </push_and_exclude>no stopbits</push_and_exclude> line vty 5 15 ntp server 209.172.117.194 <ignore_and_do_not_push>ntp clock-period</ignore_and_do_not_push> Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 153...
Page 154: Using Conditional Variables In Templates
A list of the default values that causes lines to be suppressed when reporting configuration mismatches is shown in Table Table 90 Substitution Variables in Templates Variable Meaning Command Suppressed Default hostname Name hostname %hostname% channel Channel channel %channel% 154 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 155: Using Ap-Specific Variables
AP hostname to the hostname stored in AMP. hostname lines set the power local values to the numerical values that are stored in AMP. power ofdm Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 155...
Page 156: Configuring Cisco Ios Templates
200 interface BVI1 wlccp ap username wlse password 7 095B421A1C %endif% The following example sets an AP as a WDS Master Backup with the following lines: 156 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 157: Scp Required Settings In Templates
To configure single and dual-radio APs using the same IOS config template, you can use the interface variable within the %IF…% construct. The below example illustrates this usage: %IF interface=Dot11Radio1% interface Dot11Radio1 bridge-group 1 bridge-group 1 block-unknown-source bridge-group 1 spanning-disabled bridge-group 1 subscriber-loop-control Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 157...
Page 158: Configuring Cisco Catalyst Switch Templates
A sample Symbol controller partial template is included below for reference. ! configuration of RFS4000 version 4.2.1.0-005R version 1.4 aaa authentication login default local none service prompt crash-info network-element-id RFS4000 username admin password 1 5baa61e4c9b93f3f0682250b6cf8331b7ee68fd8 158 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 159 %radio_index% description %description% %if radio_type=11a% radio %radio_index% speed basic6 9 basic12 18 basic24 36 48 54 radio %radio_index% antenna-mode primary radio %radio_index% self-heal-offset 1 radio %radio_index% beacon-interval 99 Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 159...
Page 160: Configuring A Global Template
2. Select Add to add a new template, or select the pencil icon next to an existing template to edit it. 3. Examine the configurations illustrated in Figure 112. 160 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 161 Go to the Groups > Templates configuration page and select the CSV upload icon for the template. The CSV file must contain columns for Group Name and Variable Name. All fields must be completed. Dell PowerConnect W-AirWave | User Guide Creating and Using Templates | 161...
Page 162 For more information on using templates in AMP, see the previous section of this chapter. It is also possible to create local templates in a subscriber group—using global groups does not mean that global templates are mandatory. 162 | Creating and Using Templates Dell PowerConnect W-AirWave | Version 7.3...
Page 163: Using Rapids And Rogue Classification
Using the controller’s wired discovery information  Furthermore, RAPIDS integrates with external intrusion detection systems (IDS), as follows: Dell WIP—Dell PowerConnect W’s Wireless Intrusion Protection (WIP) module integrates wireless  intrusion protection into the mobile edge infrastructure. The WIP module provides wired and wireless AP detection, classification and containment;...
Page 164: Viewing Overall Network Health On Rapids > Overview
Viewing Overall Network Health on RAPIDS > Overview The RAPIDS > Overview page in Dell PowerConnect W-AirWave displays a page of RAPIDS summary information (see Figure 115). Table 91 defines the summary information that appears on the page. Figure 115 RAPIDS > Overview Page Illustration 164 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.3...
Page 165: Setting Up Rapids
24 hours, and total IDS events. Names of attacks link to summary pages with more details. NOTE: AMP should be configured as the SNMP trap receiver on the controllers to receive IDS traps. See the Dell PowerConnect W-AirWave Best Practices Guide at support.dell.com/manuals for details.
Page 166 Filters rogues according to signal strength. Since anything below the established Strength threshold will be ignored and possibly dangerous, Dell PowerConnect W does not recommend enabling this setting. Instead, incorporating signal strength into the classification rules on the RAPIDS > Rules page is recommended.
Page 167: Rogue Containment Options
Using RAPIDS, AMP can shield rogue devices from associating to Cisco WLC controllers (versions 4.2.114 and later), and Dell PowerConnect W-Series controllers. AMP will alert you to the appearance of the rogue device and identify any mismatch between controller configuration and the desired configuration.
Page 168: Additional Settings
 Controller Classification with WMS Offload This classification method is supported only when WMS offload is enabled on Dell PowerConnect W-Series WLAN switches. Controller classification of this type remains distinct from RAPIDS classification. WLAN switches feed wireless device information to AMP, which AMP then processes. AMP then pushes the WMS classification to all of the ArubaOS controllers that are WMS offload enabled.
Page 169: Device Oui Score
Valid Valid Contained Rogue For additional information about WMS Offload, refer to the Dell PowerConnect W-AirWave Best Practices Guide at support.dell.com/manuals. Device OUI Score The Organizationally Unique Identifier (OUI) score is based on the LAN MAC address of a device. RAPIDS can be configured to poll your routers and switches for the bridge forwarding tables.
Page 170: Viewing And Configuring Rapids Rules
Classification Rule page (see Figure 120). Figure 120 Classification Rule Page Fill in the settings described in Table 98 then select an option from the drop down menu. 170 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.3...
Page 171: Deleting Or Editing A Rule
To edit any existing rule, select its pencil icon to launch the RAPIDS Classification Rule page (see Figure 120). Edit or revise the fields as necessary, then select Save. Dell PowerConnect W-AirWave | User Guide Using RAPIDS and Rogue Classification | 171...
Page 172: Recommended Rapids Rules
This rule works best for scenarios in large campuses or that occupy an entire building. For additional rules that may help you in your specific network scenario, contact Dell support at support.dell.com. Using RAPIDS Rules with Additional AMP Functions Rules that you configure on the RAPIDS >...
Page 173 Wired Displays whether the rogue device has been discovered on one of your wired networks by polling routers/switches, your SNMP/HTTP scans, or Dell WIP information. This column displays Yes or is blank if wired information was not detected. Detecting APs Displays the number of AP devices that have wirelessly detected the rogue device.
Page 174 Indicates the physical port of the switch or router where the rogue was last seen. Notes Indicates any notes about the rogue device that may have been added. Last Seen Indicates the date and time the rogue device was last seen. 174 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.3...
Page 175: Overview Of The Rapids > Detail Page
2. Select the Ignore button if the rogue device is to be ignored. Ignored devices will not trigger alerts if they are rediscovered or reclassified. 3. Select the Delete button if the rogue device is to be removed from AMP processing. Dell PowerConnect W-AirWave | User Guide Using RAPIDS and Rogue Classification | 175...
Page 176: Viewing Ignored Rogue Devices
1. Navigate to the RAPIDS > Score Override page. This page lists all existing overrides if they have been created. Figure 123 RAPIDS > Score Override Page 176 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.3...
Page 177: Using The Audit Log
This allows you to see how something is changes, when it changed, and who made the alteration. The Audit Log can be found at RAPIDS > Audit Log, as shown on Figure 125. Figure 125 Audit Log Page Illustration Dell PowerConnect W-AirWave | User Guide Using RAPIDS and Rogue Classification | 177...
Page 178: Additional Resources
“Configuring Cisco WLC Security Parameters and Functions” on page 93  “Configuring Group SSIDs and VLANs” on page 82  “Monitoring and Supporting AMP with the System Pages” on page 179  178 | Using RAPIDS and Rogue Classification Dell PowerConnect W-AirWave | Version 7.3...
Page 179: Performing Daily Administration In Airwave
System > Performance—Displays basic AMP hardware information as well as resource usage over time. Refer  “Using the System > Firmware Upgrade Jobs Page” on page 213. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 179...
Page 180: Using The System > Status Page
The System > Status page displays the status of all AirWave services. Services will either be OK, Disabled, or Down. If any service is Down (displayed in red) please contact Dell support at support.dell.com. The Reboot System button provides a graceful way to power cycle your AMP remotely when it is needed. The Restart AMP button will restart the AMP services without power cycling the server or reloading the OS.
Page 181: Viewing Device Events In System > Syslog & Traps
Reports problems with the web server. Also linked from the internal server error page that displays on the web page; please send this log to Dell support whenever reporting an internal server error. maillog Applies in cases where emailed reports or alerts do not arrive at the intended recipient's address.
Page 182: Using The System > Event Log Page
If SNMP Trap: Hardware, IDS, Client Security, AP Security, AP Status, Software, or Rogue Detection. For Syslog messagesa category is based on the process name on the controller that sent the syslog message. The categorization for traps and syslog messages only works for events from a Dell PowerConnect W-Series controller.
Page 183: Viewing, Delivering And Responding To Triggers And Alerts
1. To create a new trigger, select the Add New Trigger button from the System > Triggers page. The page that appears is illustrated in Figure 130. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 183...
Page 184 NOTE: If the trigger is restricted by folder and group, it only applies to the intersection of the two—it only applies to APs in the group and in the folder. 184 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 185  “Setting Triggers for Discovery” on page 187  “Setting Triggers for Users” on page 188  “Setting Triggers for RADIUS Authentication Issues” on page 188  Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 185...
Page 186: Setting Triggers For Devices
Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New Triggers” on page 183 to create a new trigger. 186 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 187: Setting Triggers For Interfaces And Radios
Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New Triggers” on page 183 to create a new trigger. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 187...
Page 188: Setting Triggers For Users
Repeat this procedure for as many triggers and conditions as desired. Refer to the start of “Creating New Triggers” on page 183 to create a new trigger. 188 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 189: Setting Triggers For Ids Events
1. Add the following line to /etc/postfix/main.cf: relayhost = [mail.example.com] where mail.example.com is the IP address or hostname of your smarthost. 2. Run service postfix restart Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 189...
Page 190: Viewing Alerts
133. The Severe Alert Threshold can be configured on the Home > User Info page.Refer to “Setting Severe Alert Warning Behavior” on page 34. Figure 133 Alerts in the AMP Status Bar (highlighted) 190 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 191: Responding To Alerts
If you need to create an AMP user account for frontline personnel who are to support Guest WLAN users, refer to “Supporting Guest WLAN Users With the Users > Guest Users Page” on page 195. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 191...
Page 192: Overview Of The Users Pages
Drag the slider to pick the time range on the interactive graphs, and select Show All to select other options to  display. The Alert Summary section displays custom configured alerts that were defined in the System > Alerts page.  192 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 193 The radio type of the radio that the user is associated with. AOS Device Type The type of device determined by the Dell PowerConnect W controller -- a fallback in case the rules set in AMP Setup > Device Type Setup were unable to determine the device type.
Page 194 Additional information on the operating system such as version numbers. Phone Number Contact number for the user. Role Specifies the role that an Dell PowerConnect W controller assigned to the connected user, such as “employee”. Serial Number Serial number of the device.
Page 195: Supporting Guest Wlan Users With The Users > Guest Users Page
Supporting Guest WLAN Users With the Users > Guest Users Page AMP supports guest user provisioning for Dell PowerConnect W-Series, Aruba, Alcatel-Lucent, and Cisco WLC devices. This allows frontline staff such as receptionists or help desk technicians to grant wireless access to WLAN visitors or other temporary personnel.
Page 196 5. To add a new guest user, select Add, and complete the fields illustrated in Figure 138. Table 115 above describes most fields. The first three fields are required, and the remaining fields are optional. 196 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 197: Supporting Rfid Tags With The Users > Tags Page
NOTE: The Vendor, Battery Level, and Chrip Interval columns can be filtered using the funnel icon ( Figure 139 Users > Tags Page Illustration Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 197...
Page 198: Evaluating And Diagnosing User Status And Issues
Setup > General, this page provides a graphical map of the user location and facility information. Figure 140 illustrates the contents of Users > User Details page. 198 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 199: Mobile Device Access Control In Users > User Detail And Users > Connected
Use the checkbox next to these fields to enable them in Users > User Detail: Device Type   OS Detail  Manufacturer  To see more options, select the Show additional properties link. The results are illustrated in Figure 141: Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 199...
Page 200: Classifying Dell Powerconnect W Devices In User Detail
Classifying Dell PowerConnect W Devices in User Detail If you have deployed Dell PowerConnect W controllers and have WMS Offload enabled on the network, the Users > User Detail page allows you to classify the device in the Device Information section, and to push this configuration to the Dell PowerConnect W controllers that govern the devices.
Page 201: Quick Links For Users On Dell Devices
Some displays of the User > User Detail page include the Deauthenticate User feature in the Current Association section. Specifically, those displays are for devices which support this operation, namely Dell and Cisco WLC with firmware version v4.0.0.0 or later.
Page 202: Evaluating User Status With The Users > Diagnostics Page
APs, adding APs, increasing the transmit power of the APs, investigating intermittent RF interference (such as the startup schedule of a nearby air conditioning unit), or evaluating the client settings. 202 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 203 APs. Figure 148 illustrates this section: Figure 148 Users > Diagnostics > Current User Counts Illustration Use this section in combination with the Possible Issues section. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 203...
Page 204: Managing Mobile Devices With Soti Mobicontrol And Airwave
Users > Diagnostics > Aruba 802.11 Counters Summary Illustration Counters Summary NOTE: This section is supported for Cisco and Dell PowerConnect W devices. For additional information, select the link to the device on this page. Radios That The Radios That Can Hear This User section shows the radios that reported the signal from this client, and Can Hear This displays statistics.
Page 205: Adding A Mobile Device Management Server For Mobicontrol
2. Select the MAC address in the Users list table. The Users > User Detail page displays. 3. Under the Classification field, select the View device in SOTI MobiControl link. A new window will display the MobiControl Web Console for this device. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 205...
Page 206: Monitoring And Supporting Amp With The Home Pages
Figure 151 illustrates this page, and Table 119 describes the contents. The information that displays varies depending on your role. Figure 151 Home > Overview Page Illustration 206 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 207 AP. This is also the case if you select Incidents and view incident details. To view all incidents including those not associated to an AP, go to Helpdesk > Incidents. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 207...
Page 208: Viewing And Updating License Information
Table describes the contents. Please be aware that you cannot enter multiple licenses. To combine multiple license entitlements into one new license, contact Dell support at support.dell.com. 208 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 209 Displays the amount of time since the operating system was last booted. Version Displays the version number of AMP code currently running. Displays the version of Linux installed on the server. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 209...
Page 210: Searching Amp With The Home > Search Page
Home > User Info page to limit the scope of information returned. Not all categories below may offer returns for a given search: Devices  Users  Rogues  Tags  Folders and Groups  210 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 211: Accessing Airwave Documentation
AirWave server and can be viewed by any PDF viewer. If you have any questions that are not answered by the documentation, please contact Dell support at support.dell.com. Configuring Your Own User Information with the Home > User Info Page The Home >...
Page 212: Using The System > Configuration Change Jobs Page
Using the System > Configuration Change Jobs Page Schedule configuration change jobs are summarized on the System > Configuration Change Jobs page. Perform the following steps to use this page, illustrated in Figure 155. 212 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 213: Using The System > Firmware Upgrade Jobs Page
To view additional details about an individual upgrade job including the devices being upgraded, select the  name of an upgrade job from the Name column to go to the System > Firmware Upgrade Job Detail page, illustrated in Figure 157. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 213...
Page 214: Using The System > Performance Page
The page is divided into four sections: System Information  Performance Graphs  Database Statistics  Disk Usage  Figure 158 illustrates this page and Table 122 describes fields and information displayed. 214 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 215 Figure 158 System > Performance Page Illustration (Partial Screen) Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 215...
Page 216 CPU(s) Basic CPU information as reported by the operating system. Memory The amount of physical RAM and Swap space seen by the operating system. Refer to the Dell PowerConnect W-AirWave Server Sizing Guide for hardware requirements. Kernel The version of the Linux kernel running on the box.
Page 217 Increasing the polling period settings on the Groups > Basic page.  Increasing the polling period time for groups with routers and switches.  Adding additional memory to the server. Please consult the sizing information in the latest edition of the Dell  PowerConnect W-AirWave Server Sizing Guide at support.dell.com/manuals or contact Dell support at support.dell.com...
Page 218: Supporting Amp Servers With The Master Console
The Master Console also contains an optional Public Portal which allows any user to view basic group-level data for each managed AMP. This feature is disabled by default for security reasons; no AMP or Master Console login 218 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 219: Adding A Managed Amp With The Master Console
Defines the timeout period used when polling the managed AMP server. (5-1000 sec) Manage Group Defines whether the Master Console can manage device groups on the managed Configuration AMP server. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 219...
Page 220: Using Global Groups With Master Console
Upgrade Instructions To upgrade Dell PowerConnect W-AirWave: 1. Download the latest version from download.dell-pcw.com. 2. Copy the file to the AMP /root directory using WinSCP. 3. On the AMP, run the following command, where x.x.x is the latest AirWave release number: # start_dell_upgrade -v x.x.x...
Page 221: Backing Up Airwave
WinSCP allows you to transfer the nightly00[1-4].tar.gz file from your local PC to the new AMP using the secure copy protocol (SCP). 3. Log onto the new server as root. 4. Change to the scripts directory by typing scripts Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 221...
Page 222: Using Airwave Failover For Backup
10-20 minutes to unpack the watched AMP data and begin monitoring APs. The most important factors are the missed poll threshold, which is defined by the user, and the size of the watched AMP backup, 222 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 223: Logging Out Of Airwave
You will be logged off automatically based on the number of minutes set in the AMP User Idle Timeout setting of AMP Setup > Authentication. Refer to “Configuring Timeout, Login Message, TACACS+ and RADIUS Authentication” on page 48. Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 223...
Page 224 224 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave | Version 7.3...
Page 225: Chapter 9 Creating, Running, And Emailing Reports
Add and Run allows you to create a report definition and run that report immediately.  Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 225...
Page 226 Allows you to run any report that has been defined on the spot without saving settings or creating a new report definition. Saves report definition you just created. 226 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 227: Reports > Generated Page Overview
Generated reports configured for the current role and for additional roles  Generated reports for other roles  The latest daily reports for immediate online viewing  Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 227...
Page 228: Using Daily Reports
Displays the type of the report. Subject Displays the scope of the report, to include groups, folders, SSIDs, or any combination of these that are included in the report. 228 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 229: Using Custom Reports
5. When finished, select Add and Run to add the report to your list and run it immediately, Run Now to run without being added to the list, Add to add but not run the report, or Cancel to exit this page. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 229...
Page 230: Using The Dell License Report
Using the Dell License Report A new Dell License Report has been added in the Reports tab to track licenses on Dell PowerConnect W-Series devices in your network. This report includes information on the type, quantity, percent used, installation date, expiration date, and the license keys.
Page 231 Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 231...
Page 232: Using The Configuration Audit Report
6. You can display archived configuration about a given device from the Detail page. Select Show Archived Device Configuration. Figure 169 Table 129 illustrate and describe the general Configuration Audit report and related contents. 232 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 233: Using The Device Summary Report
Most Utilized by Maximum Number of Simultaneous Users—By default, this list displays the 10 devices that  support the highest numbers of users. This list provides links to additional information or configuration pages for each device to make adjustments, as desired. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 233...
Page 234 Group or Folder. With this method, the summary sections of each report contain only devices from that Group or Folder. Table 130 illustrate and describe the Reports > Generated > Device Summary Detail page. 234 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 235: Using The Device Uptime Report
The Device Uptime Report monitors device performance and availability on the network, tracking uptime by multiple criteria to include the following: Total average uptime by SNMP and ICMP  Average uptime by device group  Average uptime by device folder  Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 235...
Page 236: Using The Ids Events Report
The Home > Overview page also cites IDS events, and triggers can be configured for IDS events. Refer to “Setting Triggers for IDS Events” on page 189 for additional information. Selecting the AP device or controller name takes you to the APs/Devices > List page. 236 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 237: Using The Inventory Report
Firmware Version Summary—Lists the firmware version for all firmware used on the network.  Model Summary—Lists the model numbers for all devices or firmware on the network.  Figure 173 for an illustration of a sample report. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 237...
Page 238 Figure 173 Reports > Generated > Inventory Report Illustration (Edited View) 238 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 239: Using The Memory And Cpu Utilization Report
Number of users by time period—average bandwidth in and out  Figure 175 illustrates the Reports > Detail page for the Daily Network Usage. Figure 175 Reports > Generated > Network Usage Report Illustration Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 239...
Page 240: Using The New Rogue Devices Report
AMP pages This report is not run by default, but is available after you define it. Refer to Figure 176 for a sample illustration of this report. 240 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 241 Figure 176 Reports > Generated > New Rogue Devices Report Illustration The rogue device inventories that comprise this report contain many fields, described in Table 133. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 241...
Page 242 Displays the total number of APs that detected the rogue device. Total Discovery Events Displays the total number of instances in which the rogue device was discovered. 242 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 243: Using The New Users Report
PCI Compliance Report that is viewable on the Reports > Generated page. Figure 178 illustrates the fields and information in a PCI Compliance Report. Figure 178 Reports > Generated > PCI Compliance Report Illustration Example Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 243...
Page 244: Using The Port Usage Report
The RADIUS Authentication Issues Report contains issues that may appear with controllers, RADIUS servers, and users. Figure 180 illustrates the fields and information in the RADIUS Authentication Issues Report. 244 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 245: Using The Rf Health Report
If an RF Health Report has not been generated before, you can create it by following the instructions on the Defining Reports section of this chapter. Figure 181 illustrates a sample RF Health Report. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 245...
Page 246 Figure 181 Reports > Detail > Daily RF Health Report Page Illustration All tables in RF Health indicate the rank, device type, number of users, bandwidth, location, controller, folder, 246 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 247: Using The Rogue Containment Audit Report
Session Data by EAP Supplicant (List or Chart)  Session Data by Asset Group (List or Chart)  Session Data by Asset Category (List or Chart)  Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 247...
Page 248 Session Data by VLAN (List or Chart)  Session Data by Cipher (List or Chart)  Summary  Sessions  Session Data by User  Figure 183 User Session Detail, Partial View 248 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 249: Defining Reports
This field displays for most report types. When this field appears, and when you select Use Selected IDs, a new list of SSIDs displays. Check (select) the specific SSIDs to be included in the report. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 249...
Page 250 Select Run Now to generate the report immediately without creating a new report definition or saving the  report settings. Select Add (only) to complete the report creation, to be run at the time scheduled.  250 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 251 Using the User Session Summarizes user data by radio mode, SSID and VLAN, as well Report as lists all sessions. Dell PowerConnect W-AirWave | User Guide Creating, Running, and Emailing Reports | 251...
Page 252: Emailing And Exporting Reports
Transferring Reports Using FTP Once reports are generated, you can also copy them to any ftp accessible destination using a sample script. For more information, contact Dell support at support.dell.com. 252 | Creating, Running, and Emailing Reports Dell PowerConnect W-AirWave | Version 7.3...
Page 253: Chapter 10 Using The Amp Helpdesk
Chapter 10 Using the AMP Helpdesk This chapter presents the functions, configuration, and use of the Dell PowerConnect W-AirWave Helpdesk and includes the following sections: “Helpdesk Overview” on page 253  “Enabling Helpdesk” on page 253  “Monitoring Incidents with Helpdesk” on page 253 ...
Page 254 Created Displays the time and date the incident was created. Updated Displays the time and date the incident was last modified by an AMP user. 254 | Using the AMP Helpdesk Dell PowerConnect W-AirWave | Version 7.3...
Page 255: Creating A New Incident With Helpdesk
Creates a new incident report. Choose a new incident from the list of created incidents to be the Current Incident (see description of icon above). Dell PowerConnect W-AirWave | User Guide Using the AMP Helpdesk | 255...
Page 256: Creating New Snapshots Or Incident Relationships
Table 140 describes the components. For more details, see “Creating New Snapshots or Incident Relationships” on page 256. Figure 190 Helpdesk > Setup with Remedy Enabled 256 | Using the AMP Helpdesk Dell PowerConnect W-AirWave | Version 7.3...
Page 257 Displays the urgency level, as chosen by the AMP or Remedy User: 1 - Critical  2 - High  3 - Medium  4 - Low  Dell PowerConnect W-AirWave | User Guide Using the AMP Helpdesk | 257...
Page 258 Snapshots can also be related to Remedy incidents as described above. However, snapshots are only stored locally on the AMP server—they are not pushed to the Remedy server. 258 | Using the AMP Helpdesk Dell PowerConnect W-AirWave | Version 7.3...
Page 259: Using Visualrf
Moreover, VisualRF does not require dedicated RF sensors or a costly additional location appliance - all the necessary information is gathered from your existing wireless access points and controllers. Figure 193 Example VisualRF Page Showing all networks Dell PowerConnect W-AirWave | User Guide Using VisualRF | 259...
Page 260: Features
Features VisualRF 7.3 adds a new Mesh monitoring page specially for viewing Dell AirMesh devices. It automatically  renders Mesh APs based on GPS coordinates. Floor plan upload wizard enables direct importation of JPEG, GIF, PNG, PDF and CAD files for floor plans.
Page 261: Starting Visualrf
Preferences Configure personal viewing preferences. The Preferences menu allows you to configure user preferences (overlay types, grid lines, alerts, icon sizes). “Configuring QuickView Personal Preferences” on page 268 for more details. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 261...
Page 262: Network View Navigation
Select the desired frequency from the following options: 5 GHz (lines are always green)  2.4 GHz (lines are always blue)  2.4 + 5 GHz (lines are yellow)  262 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 263: Display Menu
 Interferers - Toggle lines between interferers and the radios that have discovered them. For interferers, there  is no radio of association. Edit Menu Figure 200 Edit Menu Options Dell PowerConnect W-AirWave | User Guide Using VisualRF | 263...
Page 264 Search box. In the top right corner is the zoom control. You can also zoom by using Ctrl + your mouse wheel as well as the + and - keys. In the bottom right corner are navigation tools related to network, campus, and building. Figure 201 On-Screen Navigation Options 264 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 265: Using The Settings In The Visualrf > Setup Page
Incorporate AP to AP readings as well as site survey information and dynamically recalculate the path loss of each radio to every grid cell on the floor plan, increasing coverage and location accuracy. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 265...
Page 266 RAPIDS Export Threshold configured on the RAPIDS > Setup page to intelligently control the number of rogue devices displayed per floor. NOTE: Increasing this value could increase the load on the server and the clutter on the screen. 266 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 267: Visualrf Resource Utilization
Remember 'top' also takes 1-2 minutes to normalize and provide accurate data. NOTE: It is normal for VisualRF to consume 20% of each core with a combination of threads. It will utilize excess CPU cycles on all cores when required. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 267...
Page 268: Configuring Quickview Personal Preferences
Vector - provides a more smooth overlay with mouse-over capabilities  Grid Lines - Toggle grid lines on or off  Distance between grid lines  Color of grid lines  268 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 269: Increasing Location Accuracy
AMP provides four main methods to increase accuracy once your access points are deployed: Adding Exterior Walls - increases location accuracy by reducing the statistical probability of placements  outside the office confines. See “Adding Exterior Walls” on page 270. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 269...
Page 270: Adding Exterior Walls
1. Drag the client device to the proper location. 2. Select the device and a popup menu appears. From that menu, select Surveys and Training. 3. Click the Add button for Static Training, as shown in Figure 206: 270 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 271: Adding Client Surveys
To display survey locations, select the Display menu and select Surveys. Note the following information about this procedure: Ensure the client will remain in the same location for at least the duration of the survey.  Dell PowerConnect W-AirWave | User Guide Using VisualRF | 271...
Page 272: Adding Location Probability Regions
208. Very Low will decrease the probability of a device being placed in that region by 20%. Very High will increase the probability of a device being placed in that region by 20%. 272 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 273: Adding An Idf
3. To add a wired device that is currently being monitored by AMP, select Add Deployed Device. 4. Locate the device to be added. 5. Drag the device to the appropriate location in the rack, as shown in Figure 210. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 273...
Page 274: Viewing Port Status On Deployed Switches
Grid Size - decreasing the grid size will enable the location to place clients in a small grid which will increase  accuracy. You can right-click on a floor plan within a building view and change this setting. 274 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 275: Configuring Infrastructure
Ensure that at least 3 radios can hear each client devices at -85 dBm or below  Ensure that you deploy an access point approximately every 3,500 square feet.  Dell PowerConnect W-AirWave | User Guide Using VisualRF | 275...
Page 276: Using Quickview To Assess Rf Environments
Username label, as shown in Figure 217: Figure 216 Link to user’s thumbnail (the Location column) Figure 217 QuickView of the selected device 276 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 277: Tracking Location History
Select a client icon in the Floor Plan and select Display from the pop-up menu shown in Figure 219: Figure 219 Show Location History A location history player, illustrated in Figure 220, appears at the bottom of the QuickView window. Figure 220 Location History Player Dell PowerConnect W-AirWave | User Guide Using VisualRF | 277...
Page 278: Checking Signal Strength To Client Location
A fully interactive QuickView display opens below the thumbnail on the same page (not in a new window), as shown in Figure 223: Figure 223 Full QuickView in APs/Devices > Monitor page for an AP (partial view) 278 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 279: Viewing A Floor Plan's Rf Environment
The floor plan background or image reported, in kilobytes. The larger the file, the longer it will take to render in the canvas. Original Floor Plan A link to download the original image background file. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 279...
Page 280: Viewing A Network, Campus, Building's Rf Environment
“Building Creation” on page 282  “Importing a Floor Plan” on page 283  “Editing a Floor Plan Image” on page 283  “Provisioning Existing Access Points onto the Floor Plan” on page 286  280 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 281: Creating A New Campus
 6. Drag the new Campus icon to the appropriate location on the map background. NOTE: QuickView automatically saves background map images, campus locations, building locations, and building types Dell PowerConnect W-AirWave | User Guide Using VisualRF | 281...
Page 282: Building Creation
NOTE: QuickView automatically saves background map images, campus locations, building locations, and building types. 5. Add appropriate geographical background or upload a personalized image by right-clicking on the background. Set Map - allows you to browser with the included maps.  282 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 283: Importing A Floor Plan
“Assigning Campus, Building and Floor Numbers” on page 285  “Assigning Optional Planner, Owner, or Installer Information for the Floor Plan” on page 285  “Controlling the Layers in the Uploaded Floor Plan (CAD only)” on page 285  Dell PowerConnect W-AirWave | User Guide Using VisualRF | 283...
Page 284: Cropping The Floor Plan Image
Floor plans can be resized in VisualRF after they have been uploaded. Within VisualRF you will also be able to zoom in on a room or doorway to increase the accuracy of your sizing. 284 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 285: Removing Color From A Floor Plan Image
VisualRF will check for errors in your uploaded CAD image. You can view any issues as follows: 1. Locate the CAD Info section, as shown in Figure 231. 2. Review the CAD version, units of measurement, and raw width and height numbers. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 285...
Page 286: Last Steps In Editing An Uploaded Image
Figure 232 Provisioning APs onto the Floor Plan 7. Once all APs are provisioned on the floor plan, select Save (floppy disk icon) in the top right of the QuickView window. 286 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 287: Automatically Provisioning Aps Onto A Floor Plan
Gain of the APs. EIRP EIRP of the APs. Environment A range from 1-4 that best describes whether the environment is related to an office space, cubicles, offices, or concrete. Dell PowerConnect W-AirWave | User Guide Using VisualRF | 287...
Page 288: Tweaking A Planning Region
Reprovision APs - remove all planned APs inside this region and prompts for new information to replan the  region Delete the Region - deletes the region and all planned APs  Edit the region - change the name of the region  288 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 289: Printing A Bill Of Materials Report
3. Select options such as heatmap, data rate, sensor coverage, wired range, and summary. 4. Select OK. A BOM report appears in Microsoft Word as illustrated in Figure 235: Figure 235 Bill of Materials Report Illustration (partial view) Dell PowerConnect W-AirWave | User Guide Using VisualRF | 289...
Page 290: Importing And Exporting In Visualrf
“Sample Upload Instruction XML File” on page 291  “Common Importation Problems” on page 292  Requirements Operating System: Client machine must be Windows XP, Windows Vista, or Windows 7  Flash: Version 9 or later  290 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 291: Pre Processing Steps
<access-point id=29748 x=259.15 y=432.62/> </access-points> <walls> <wall type=4 x1=135.94 y1=159.43 x2=135.94 y2=453.16/> <wall type=4 x1=135.04 y1=453.16 x2=439.83 y2=453.16/> <wall type=4 x1=439.83 y1=453.16 x2=439.83 y2=418.16/> </walls> </floor> <floor name='T-0068' number='22' building-id='218'> Dell PowerConnect W-AirWave | User Guide Using VisualRF | 291...
Page 292: Common Importation Problems
Process on AMP 1. Navigate to VisualRF > Import. 2. Select the Import floor plans from a Dell Controller link. 3. Select the Begin Importing Floor Plans link. 4. When prompted for input file, use the file saved from the controller process.
Page 293: Sample Device Location Response
<x>118.97</x> <y>130.38</y> <total-bandwidth>0</total-bandwidth> <total-clients>0</total-clients> <status>down</status> <uptime>0.0</uptime> <radio index="1" phy="g" mac="00:20:A6:5A:63:66" beamwidth="0.0" gain="1.5" antenna="" orientation="0.0" mount="Ceiling" valid="false"> <discovering-radio id="11276" index="1" dBm="-85" /> <discovering-radio id="11828" index="1" dBm="-93" /> </radio> </ap> </site> </amp:amp_site_inventory> Dell PowerConnect W-AirWave | User Guide Using VisualRF | 293...
Page 294 294 | Using VisualRF Dell PowerConnect W-AirWave | Version 7.3...
Page 295: Appendix A Setting Up Dell Powerconnect W-Instant In Airwave
Overview of Dell PowerConnect W-Instant Dell PowerConnect W-Instant is a system of up to 16 access points (IAP-92, IAP-93, or IAP-105) per Layer 2 subnet. Dell PowerConnect W-Instant IAPs are controlled by a single IAP that serves a dual role as a primary Virtual Controller, eliminating the need for dedicated controller hardware.
Page 296: Workflow Of The Dell Powerconnect W-Instant And Amp Integration Process
Virtual controller listed as separate device: The Virtual Controller is listed as an additional device, even  though it is part of the existing set of IAPs. If you have 10 physical IAPs, AMP will list 10 Dell PowerConnect W-Instant IAPs and one Dell PowerConnect W-Instant Virtual Controller. You can identify the IAP acting as the Virtual Controller by their identical LAN MAC addresses in APs/Devices >...
Page 297: The Shared Secret Key
To create your Organization String, consider the plan of how your Dell PowerConnect W-Instant IAPs are to be physically distributed. As a best practice, the Organization String should mirror your company's geographical or internal reporting structure. For example, if you plan to deploy Dell PowerConnect W-Instant in four stores in...
Page 298: Receiving The Virtual Controller As A New Device In Amp
AirWave server. Within a few minutes, the New Devices link at the top of the AMP UI will increase by one - that first IAP is added as an Dell PowerConnect W-Instant Virtual Controller in the APs/Devices > New page, as shown in Figure 237.
Page 299: Remaining Manual Admin Tasks In Amp
The following is a summary of AMP pages affected by Dell PowerConnect W-Instant support: APs/Devices > New When an Dell PowerConnect W-Instant device appears in the APs/Devices > New page, an admin user can mouse over the value on the Type column to display the device's Shared Secret with AMP.
Page 300: Other Available Features
All rogue devices are reported and stored in the AMP for evaluation based on high-level rule sets. Dell PowerConnect W-Instant currently does not match wireless BSSIDs to local MAC addresses within an IAP's ARP table. Dell PowerConnect W-Instant does not currently support IDS event notification.
Page 301: Appendix B Installing Airwave On Vmware Esx 4.1
Then select Next. 7. Select the Edit the virtual machine settings before completion checkbox and select Continue. 8. Enter 4 GB as the minimum Memory Size (more virtual RAM may be required; refer the Dell PowerConnect W-AirWave Server Sizing Guide in support.dell.com/manuals...
Page 302: Airwave Post-Installation Issues On Vmware
3. Run the following commands at the AirWave console: mkdir /media/cdrom mount /dev/cdrom /media/cdrom tar -xvzf /media/cdrom/VMware*tar.gz -C /tmp /tmp/vmware-tools-distrib/vmware-install.pl --default 4. Reboot the virtual machine once the VMware Tools install is complete. 302 | Installing AirWave on VMware ESX 4.1 Dell PowerConnect W-AirWave | User Guide...
Page 303: Index
Association History table ........201 CSV File, adding multiple devices with ....112 audit Current Association ..........201 configuring intervals .......... 36 Current User Counts table ........203 device configuration ......... 130 Dell PowerConnect W-AirWave | User Guide Index | 303...
Page 304 AMP ........... 21 ........254 monitoring incidents firmware ........253 using with remedy server MD5 Checksum ......... 256 ..........55 304 | Index Dell PowerConnect W-AirWave | User Guide...
Page 305 ............. 218 ..........107 executing a scan Master Console and Failover ..........108 ........15 navigating ............22 Mesh protocols and ports device-to-device link polling ........... 21 ......74 Dell PowerConnect W-AirWave | User Guide Index | 305...
Page 306 Rogue Containment Audit ......247 Software updates ............36 transferring with FTP ........252 User Session SOTI MobiControl ............. 247 ..........204 restoring from backup spectrum analysis ..........221 ........... 143 306 | Index Dell PowerConnect W-AirWave | User Guide...
Page 307 ........35 RAPIDS > Score Override ......176 AMP Setup > MDM Server ......205 RAPIDS > Setup ..........165 AMP Setup > Network ........42 Reports > Definitions ......228, 249 Dell PowerConnect W-AirWave | User Guide Index | 307...
Page 308 ..............261 ..............273 importing a floor plan ........283 Importing and Exporting ......... 290 Interferers ............263 location history ..........277 location probability regions ......272 Location Service ..........269 308 | Index Dell PowerConnect W-AirWave | User Guide...

This manual is also suitable for:

Powerconnect w-airwave 7.3

Dell PowerConnect W-Airwave User Manual

Chapter 1 Introduction

Chapter 2 Installing and Getting Started in Airwave

Chapter 3 Configuring AMP

Chapter 4 Configuring and Using Device Groups in AMP

Chapter 5 Discovering, Adding, and Managing Devices

Chapter 6 Creating and Using Templates

Chapter 7 Using RAPIDS and Rogue Classification

Chapter 8 Performing Daily Administration in Airwave

Chapter 9 Creating, Running, and Emailing Reports

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Summary of Contents for Dell PowerConnect W-Airwave