Before You Begin Turn Off Your Computer and Connected Devices CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 Save and close all open files and exit all open programs. 2 Click Start and click Shut Down.
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
After Working Inside Your Computer After you complete the replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer •...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Base Cover Procedure 1 Turn the computer over.
Replacing the Base Cover Procedure 1 Align the tabs on the base cover with the slots on the computer base and slide the base cover until it snaps into place. 2 Tighten the captive screws that secure the base cover to the computer base.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Battery Prerequisites 1 Remove the base cover.
3 Using the pull-tab, lift the battery off the computer base. battery pull-tab captive screws (2) battery cable Replacing the Battery Procedure 1 Place the battery in the battery bay and tighten the captive screws that secure the battery to the computer base. 2 Connect the battery cable to the connector on the system board.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Optical Drive Prerequisites 1 Remove the base cover.
Page 18
2 Loosen the four captive screws that secure the optical drive to the computer base. 3 Using the pull-tab, lift the optical drive off the computer base. optical-drive cable connector latch optical drive pull tab captive screws (4) 4 Remove the screws that secure the optical-drive cable connector to the optical drive.
Page 19
6 Gently peel the optical-drive cable from the optical-drive bracket. screws (2) optical-drive cable connector optical-drive cable Optical Drive...
7 Remove the screws that secure the optical-drive bracket to the optical drive. 8 Using the pull-tab, lift the optical-drive bracket off the optical drive. screws (4) optical-drive bracket pull tab Replacing the Optical Drive Procedure 1 Place the optical-drive bracket on the optical drive and then align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
Page 21
4 Replace the screws that secure the optical-drive cable connector to the optical drive. 5 Adhere the optical-drive cable to the optical-drive bracket. 6 Place the optical drive in the optical-drive bay. 7 Tighten the captive screws that secure the optical drive to the computer base.
Dell or Alienware. NOTE: If you are installing a hard drive from a source other than Dell or Alienware, you need to install an operating system, drivers, and utilities on the new hard drive.
Page 24
3 Lift the hard-drive assembly off the computer base. hard-drive interposer captive screws (3) pull-tab hard-drive assembly Hard Drive...
4 Remove the four screws that secure the hard-drive bracket to the hard drive. 5 Lift the hard-drive bracket off the hard drive. 1 pull-tab 2 screws (4) 3 hard-drive bracket CAUTION: When the hard drive is not in the computer, store it in protective antistatic packaging.
Page 26
Postrequisites 1 Follow the instructions from step 6 to step 8 in "Replacing the Optical Drive" on page 22. 2 Replace the battery. See "Replacing the Battery" on page 18. 3 Replace the base cover. See "Replacing the Base Cover" on page 16. 4 Follow the instructions in "After Working Inside Your Computer"...
11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty. Your computer has two user-accessible SODIMM connectors. Removing the Memory Module(s) Prerequisites 1 Remove the base cover.
Page 28
Procedure 1 Loosen the captive screws that secure the memory-module cover to the computer base. 2 Lift and slide the tabs on the memory-module cover out of the slots on the computer base. captive screws (2) memory-module cover CAUTION: To prevent damage to the memory-module connector, do not use tools to spread the memory module securing clips.
4 Slide the memory module out of the memory-module connector. memory-module connector securing clips (2) memory module Replacing the Memory Module(s) Procedure NOTE: If you need to install memory modules in both memory-module connectors, install a memory module in the lower connector before you install a memory module in the upper connector.
Page 30
2 Slide the memory module firmly into the connector at a 45-degree angle, and then press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it. NOTE: Your computer may not boot if the memory module is not installed properly.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Center-Control Cover Prerequisites 1 Remove the base cover.
Page 32
Procedure 1 Remove the screws that secure the center-control cover to the computer base. screws (3) 2 Turn the computer over and open the display as far as possible. 3 Gently pry the center-control cover and then ease the tabs on the center-control cover out of the slots on the palm-rest assembly.
4 Lift the center-control cover off the palm-rest assembly. center-control cover Replacing the Center-Control Cover Procedure 1 Align the tabs on the center-control cover with the slots on the palm-rest assembly. 2 Gently press around the edges of the center-control cover till it snaps in place.
Page 34
Postrequisites 1 Replace the battery pack. See "Replacing the Battery" on page 18. 2 Replace the base cover. See "Replacing the Base Cover" on page 16. 3 Follow the instructions in "After Working Inside Your Computer" on page13. Center-Control Cover...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Keyboard Prerequisites 1 Remove the base cover.
Page 36
2 Carefully pry the keyboard up and slide it towards the display till the tabs on the keyboard are released from the palm-rest assembly. 3 Turn the keyboard over. screws (3) keyboard tabs (4) palm-rest assembly Keyboard...
4 Lift the release latches on the connectors on the system board and disconnect the keyboard cable and keyboard-backlight cable. 5 Lift the keyboard off the palm-rest assembly. keyboard cable keyboard backlight cable Replacing the Keyboard Procedure 1 Slide the keyboard cable and keyboard backlight cable into the connectors on the system board and press down on the connector latches to secure the cables.
Page 38
Postrequisites 1 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 2 Replace the battery. See "Replacing the Battery" on page 18. 3 Replace the base cover. See "Replacing the Base Cover" on page 16. 4 Follow the instructions in "After Working Inside Your Computer" on page13. Keyboard...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Palm-Rest Assembly Prerequisites 1 Remove the base cover.
Page 40
Procedure 1 Remove the screws that secure the palm-rest assembly to the computer base. 2 Turn the computer over and open the display as far as possible. 3 Remove the center-control cover (see "Removing the Center-Control Cover" on page 33). 4 Remove the keyboard (see "Removing the Keyboard"...
Page 41
7 Remove the two screws that secure the palm-rest assembly to the computer base. CAUTION: Carefully separate the palm-rest assembly from the computer base to avoid damage to the palm-rest assembly. touch-pad cable connector speakers cable status-light board cable screws (2) palm-rest assembly power-button board cable connector 8 Pry out the palm-rest assembly along the rear edge and then ease the...
Replacing the Palm-Rest Assembly Procedure 1 Align the palm-rest assembly on the computer base and gently snap the palm-rest assembly into place. 2 Replace the two screws that secure the palm-rest assembly to the computer base. 3 Connect the speakers cable and status-light board cable to the connectors on the system board.
11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Dell or Alienware does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell or Alienware. If you ordered a wireless mini-card with your computer, the card is already installed.
Page 44
Procedure 1 Disconnect the antenna cables from the connectors on the mini-card. 2 Remove the screw that secures the mini-card to the system board. screw antenna cables (2) Mini-Card Wireless Mini-Card(s)
3 Slide and remove the mini-card out of the connector on the system board. Replacing the Mini-Card(s) Procedure 1 Remove the new Mini-Card from its packaging. CAUTION: Use firm and even pressure to slide the mini-card into place. If you use excessive force, you may damage the connector.
Page 46
4 Connect the mini-card cables to the connectors on the mini-card. The following table provides the antenna cable color scheme for each mini-card supported by your computer: Connectors on the Mini-Card Antenna Cable Color Scheme WLAN (2 antenna cables) Main WLAN (white triangle) white Auxiliary WLAN (black triangle) black...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Power-Button Board Prerequisites 1 Remove the base cover.
3 Carefully lift the power-button board and release its cable from the slot on the palm-rest assembly. power-button board screws (2) power-button board cable Replacing the Power-Button Board Procedure 1 Slide the power-button board cable through the slot on the palm-rest assembly.
Page 49
Postrequisites 1 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 44. 2 Replace the keyboard. See "Replacing the Keyboard" on page 39. 3 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 4 Replace the battery pack. See "Replacing the Battery" on page 18. 5 Replace the base cover.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Status-Lights Board Prerequisites 1 Remove the base cover.
4 Remove the screw that secures the status-light board to the palm- rest assembly. 5 Carefully lift the status-light board and release its cable from the slot on the palm-rest assembly. status-light board screw Replacing the Status-Lights Board Procedure. 1 Slide the status-light board cable through the slot in the palm-rest assembly.
Page 54
Postrequisites 6 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 44. 7 Replace the keyboard. See "Replacing the Keyboard" on page 39. 8 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 9 Replace the battery. See "Replacing the Battery" on page 18. 10 Replace the base cover.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Speakers Prerequisites 1 Remove the base cover.
3 Remove the four screws that secure the speakers to the palm-rest assembly. 4 Lift the speakers along with the cable away from the palm-rest assembly. speakers (2) screws (4) speakers cable Replacing the Speakers Procedure 1 Align the screw holes on the speakers with the screw holes on the palm-rest assembly and route the speakers cable through the routing guides.
Page 57
Postrequisites 1 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 44. 2 Replace the keyboard. See "Replacing the Keyboard" on page 39. 3 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 4 Replace the battery. See "Replacing the Battery" on page 18. 5 Replace the base cover.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Subwoofer Prerequisites 1 Remove the base cover.
3 Lift the subwoofer along with the cable off the computer base. subwoofer cable subwoofer Replacing the Subwoofer Procedure 1 Align the slots on the subwoofer with the alignment posts on the computer base. 2 Route the subwoofer cable through the routing guides. 3 Connect the subwoofer cable to the connector on the system board.
Page 61
4 Replace the battery. See "Replacing the Battery" on page 18. 5 Replace the base cover. See "Replacing the Base Cover" on page 16. 6 Follow the instructions in "After Working Inside Your Computer" on page13. Subwoofer...
"Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. If you ordered a card with Bluetooth wireless technology with your computer, it is already installed.
Bluetooth-card cable connector Bluetooth card screw Replacing the Bluetooth Card Procedure 1 Align the screw hole on the Bluetooth card with the screw hole on the system board. 2 Replace the screw that secures the Bluetooth card to the computer base. 3 Connect the Bluetooth-card cable to the connector on the system board.
Page 65
4 Replace the battery. See "Replacing the Battery" on page 18. 5 Replace the base cover. See "Replacing the Base Cover" on page 16. 6 Follow the instructions in "After Working Inside Your Computer" on page13. Internal Card with Bluetooth Wireless Technology...
Page 66
Internal Card with Bluetooth Wireless Technology...
"Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: The battery may explode if installed incorrectly. Replace the battery only with the same or equivalent type.
Procedure 1 Disconnect the coin-cell battery cable from the connector on the system board. 2 Gently pry out the coin-cell battery from the slot on the computer base. coin-cell battery cable coin-cell battery Replacing the Coin-Cell Battery Procedure 1 Use the adhesive on the coin-cell battery and adhere it to slot on the computer base.
Page 69
Postrequisites 1 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 44). 2 Replace the keyboard. See "Replacing the Keyboard" on page 39). 3 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 4 Replace the battery. See "Replacing the Battery" on page 18. 5 Replace the base cover.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Display Assembly Prerequisites 1 Remove the base cover.
Page 72
4 Note the routing of the WirelessHD card (optional) and mini-card antenna cables and remove them from the routing guides on the computer base. NOTE: The WirelessHD card is optional and may not be present in your computer. Mini-Card antenna cables 5 Turn the computer over and open the display as far as possible.
Page 73
Procedure 1 Using the pull-tab, disconnect the display cable from the connector on the system board. 2 Disconnect the logo-board cable from the connector on the system board. 3 Gently peel the display cable and the logo-board cable from the system board.
Replacing the Display Assembly Procedure 1 Slide the WirelessHD (optional) and mini-card antenna cables through the slot on the computer base. 2 Place the display assembly in position and replace the screws that secure the display assembly to the computer base. NOTE: Ensure that no cables lie between the display assembly and the computer base.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Mini-Card Board Prerequisites 1 Remove the base cover.
Procedure 1 Remove the screws that secure the mini-card board to the computer base. 2 Lift the mini-card board to disconnect the connector on the mini-card board from the connector on the system board. screws (3) Mini-Card board Replacing the Mini-Card Board Procedure 1 Align the connector on the mini-card board with the connector on the system board and press gently.
Page 77
Postrequisites 3 Replace the palm-rest assembly. See "Lift the palm-rest assembly off the computer base." on page 43. 4 Replace the keyboard. See "Replacing the Keyboard" on page 39. 5 Replace the center-control cover. See "Replacing the Center-Control Cover" on page 35. 6 Replace the mini-card(s).
"Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. The system board’s BIOS chip contains the Service Tag, which is also visible on a barcode label at the bottom of the computer.
Page 80
Procedure 1 Using the pull-tab, disconnect the display cable and the hard-drive cable from the connectors on the system board. 2 Disconnect the logo-board cable, Bluetooth-card cable, coin-cell battery cable, and subwoofer cable from the connectors on the system board. 3 Remove the screws that secure the system board to the computer base.
Page 81
4 Lift and ease the connectors on the system board out of the slots on the computer base. system board screws (5) subwoofer cable connector coin-cell battery cable connector hard-drive cable connector Bluetooth card cable connector logo-board cable connector display-cable connector 5 Turn the system board over.
Replacing the System Board Procedure 1 Replace the processor module. See "Replacing the Processor Module" on page 95. 2 Replace the thermal cooling assembly. See "Replacing the Thermal Cooling Assembly" on page 90. 3 Replace the thermal fan. See "Replacing the Thermal Fan" on page 88. 4 Turn the system board over.
17 Replace the base cover. See "Replacing the Base Cover" on page 16) 18 Replace any cards or blank that you removed from the 9-in-1 Media Card reader. 19 Follow the instructions in "After Working Inside Your Computer" on page13. Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly.
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Thermal Fan Prerequisites 1 Follow the instructions from step 1 to step 4 in "Removing the System...
3 Lift the thermal fan and gently peel the tape that secures the thermal fan to the thermal cooling assembly. screws (3) thermal fan cable connector thermal fan tape Replacing the Thermal Fan Procedure 1 Align the screw holes on the thermal fan with the screw holes on the system board.
"Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: If you remove the thermal cooling assembly from the computer when...
2 Carefully lift thermal cooling assembly away from the system board. thermal cooling assembly captive screws (7) NOTE: The appearance of the thermal cooling assembly may differ based on your computer model. Replacing the Thermal Cooling Assembly NOTE: The original thermal grease can be reused if the original processor and thermal cooling assembly are reinstalled together.
Page 89
Postrequisites 1 Follow the instructions from step 3 to step 18 in "Replacing the System Board" on page 84. 2 Follow the instructions in "After Working Inside Your Computer" on page13. Thermal Cooling Assembly...
Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Processor Module Prerequisites 1 Follow the instructions from step 1 to step 7 in "Removing the System...
Page 92
ZIF socket processor module pin-1 corner ZIF-socket cam screw CAUTION: To ensure maximum cooling for the processor module, do not touch the heat transfer areas on the processor thermal-cooling assembly. The oils in your skin can reduce the heat transfer capability of the thermal pads. CAUTION: When removing the processor module, pull the module straight up.
Replacing the Processor Module NOTE: If a new processor module is installed, you will receive a new thermal cooling assembly, which will include an affixed thermal pad, or you will receive a new thermal pad along with documentation to illustrate proper installation. Procedure 1 Align the pin-1 corner of the processor module with the pin-1 corner of the ZIF socket.
Entering System Setup 1 Turn on (or restart) your computer. 2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized.
Page 96
Setup Item — This field appears on Help Screen — This field appears on the the left side of the system setup right side of the system setup window and window. The field is a scrollable list contains information about each option containing features that define the listed in the Setup Item.
Page 97
Displays the processor L2 cache size. L2 Cache Displays the processor L3 cache size. L3 Cache Displays the integrated graphics. Integrated Graphics Displays the discrete graphics. Discrete Graphics 1 Displays the device name and size. Fixed HDD Displays the device name and size. SATA ODD Displays the device name and size.
Page 98
Allows you to enable or disable the USB USB Emulation emulation feature. This feature defines how the BIOS, in the absence of a USB- aware operating system, handles USB devices. USB emulation is always enabled during POST. NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off.
Page 99
Allows you to choose if the computer Adapter Warnings should display warning messages when you use certain power adapters. The computer displays these messages if you attempt to use a power adapter that has too little capacity for your configuration. •...
Page 100
Allows you to enable or disable the Wireless Network internal wireless device. Allows you to enable or disable the internal DMC device Security Displays the admin account password. Admin Password Displays the system password. System Password Allows you to set the admin password. Admin Password Allows you to set the system password.
Page 101
Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence, for example, to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc. The previous boot sequence is restored at the next boot.
Page 102
Changing Boot Sequence for Future Boots 1 Enter system setup. See "Entering System Setup" on page 97. 2 Use the arrow keys to highlight the Boot menu option and press <Enter> to access the menu. NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices.
• Choose from My Products and Services List • Choose from a list of all Dell products Click Continue and follow the instructions on the screen. 4 A list of results appears on the screen. Click BIOS. 5 Click Download File to download the latest BIOS file.
Page 104
9 Navigate to the folder where you downloaded the BIOS update file. The file icon appears in the folder and is titled the same as the downloaded BIOS update file. 10 Double-click the BIOS update file icon and follow the instructions that appear on the screen.
Need help?
Do you have a question about the Alienware M14x R2 and is the answer not in the manual?
Questions and answers