Page 1 ThinkServer Installation and User Guide Machine Types: 1043, 1044, 4010, and 4011...
Page 2 • Appendix C “Notices” on page 103 Fourth Edition (June 2011) © Copyright Lenovo 2010, 2011. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 4 Serial port problems... Lenovo Support Web site ..Software problems ...
Page 6 Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information manual. For example, if a caution statement is labeled “Statement 1,”...
Page 8 Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 9 Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 17 CAUTION: The following label indicates moving parts nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. © Copyright Lenovo 2010, 2011...
Page 10 viii ThinkServer Installation and User Guide...
Page 11: Chapter 1. General Information
• “Related documentation” on page 2 Introduction This Installation and User Guide is for your Lenovo® ThinkServer® RD230 server (machine types 1043, 1044, 4010, and 4011). This document contains the following information: • Setting up and cabling the server • Starting and configuring the server •...
Page 12: Related Documentation
Available on the documentation DVD Warranty and Support Information statement and information about how to contact Lenovo Support. Note: You can obtain all the documentation in PDF for your server from the Lenovo Support Web site at http://www.lenovo.com/support. ThinkServer Installation and User Guide...
Page 13: Chapter 2. Server Setup Roadmap
ThinkServer EasyStartup program. Install remote management “Installing the ThinkServer EasyManage program” on page 81 applications Install applications Refer to the documentation that comes with the applications that you want to install. © Copyright Lenovo 2010, 2011...
Page 14 ThinkServer Installation and User Guide...
Page 15: Chapter 3. Features And Technologies
RAID configurations. Specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. © Copyright Lenovo 2010, 2011...
Page 16 67. For a list of the supported disk drives microprocessors for your server, go to – Server off: 10°C to 43°C (50°F to 109.4°F); maximum altitude: http://www.lenovo.com/thinkserver. Expansion slots: On the ThinkServer systems page, 2 133.6 m (7 000 ft) click Products ➙ Options ➙...
Page 17: Software Programs
USB connectors. Software programs Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft® Windows® and Linux operating systems and device drivers on your server. The EasyStartup program is provided with your server on the ThinkServer EasyStartup DVD.
Page 18 The server has the following RAS features: • Advanced Configuration and Power Interface (ACPI) • Advanced Desktop Management Interface (DMI) • Automatic memory downsizing on error detection • Automatic restart on non-maskable interrupt (NMI) • Availability of microcode level • Built-in, menu-driven setup, system configuration, and RAID configuration •...
Page 19: Chapter 4. Locating Parts, Controls, Leds, And Connectors
Power supply 2 bay (blank and USB connectors (3 and 4) covered by a bay bezel) Power cord connector Ethernet connector 1 USB connectors (1 and 2) Ethernet connector 2 (share with MGMT) VGA monitor connector PCI expansion slot © Copyright Lenovo 2010, 2011...
Page 20: Front Control Panel
Connector Description Power cord connector Used to connect the power cord. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Serial port Used to attach a device that uses a 9-pin serial port. USB connector Used to attach a device that uses a USB connector, such as a USB keyboard or a USB mouse.
Page 21 Table 4. Front control panel LEDs (continued) State Color Description Ethernet 2 Green LAN is linked. status LED Blinking LAN is active. Green LAN is not linked. System status Failure. Over temperature or over voltage. No failure. ID LED Blue System is identified.
Page 22 Table 7. Hard disk drive LEDs for the add-on SAS RAID adapter configuration (some models) Green LED 1 Description (bottom) Amber LED 2 (top) Hard disk drive is not present. Hard disk drive is present but is not active. Hard disk drive is present and active. Blinking Server is in the process of locating the hard disk drive.
Page 23: Locating Server Components
Locating server components The following illustration shows the locations of the major components in your server. Figure 4. Server component locations Left handle of the chassis Heat sink assembly and microprocessor(s) underneath Slim optical drive System fans Right handle of the chassis PCI card Memory modules Mounting points for the 3.5-inch hard disk drives...
Page 24 Figure 5. Locating major parts on the system board Memory slot (CPU1 DIMM CHA1) SATA connector 1 Memory slot (CPU1 DIMM CHA0) SATA connector 2 Memory slot (CPU1 DIMM CHB0) SATA connector 3 Memory slot (CPU1 DIMM CHC0) SATA connector 5 Power connector 2 (for CPU0) SATA connector 4 24-pin power connector for the system board...
Page 25 Figure 6. Locating other connectors on the system board J47 (system fan 1 connector) J35 (for front control cable) J48 (system fan 2 connector) JP1 (Clear CMOS jumper) J50 (system fan 3 connector) USB 2 connector J56 (system fan 4 connector) J45 connector (for the SGPIO connector of the 4–port SATA cable) J49 (system fan 5 connector) JP8 (COM2 connector)
Page 26: Locating Connectors On The Backplane
Locating connectors on the backplane The following illustration shows the connector locations on the backplane. Figure 7. Backplane connector locations Power connector 2 Optical drive power connector Power connector 1 Mini-SAS signal cable connector ThinkServer Installation and User Guide...
Page 27: Chapter 5. Installing, Removing, Or Replacing Hardware
• Back up all important data before you make changes to drives. • Have a small flat-blade screwdriver available. • To view the error LEDs on the system board and internal components, leave the server connected to power. © Copyright Lenovo 2010, 2011...
Page 28: System Reliability Guidelines
• After completing any installation, removal, or replacement procedure, reinstall all safety shields, guards, labels, and ground wires. • For a list of supported optional devices for the server, go to http://www.lenovo.com/thinkserver. • When working inside the server, you might find some tasks easier if you lay the server on its side.
Page 29: Working Inside The Server With The Power On
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
Page 30: Installing, Removing, Or Replacing Optional Hardware Devices
Installing or removing a memory module This section provides instructions on how to install or remove a memory module. For a list of the supported memory modules for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Memory.
Page 31: Installing A Memory Module
Note: All memory module types and capacities must be consistent. Table 10. DIMM installation rules when a single microprocessor (CPU0) is installed DIMM slot One DIMM Two DIMMs Three DIMMs Four DIMMs CPU0 DIMM CHA1 X, 4 CPU0 DIMM CHA0 X, 1 X, 1 X, 1...
Page 32: Removing A Memory Module
4. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 9. Opening the retaining clips of the memory slot 5. Touch the static-protective package that contains the new memory module to any unpainted metal surface on the outside of the server.
Page 33: Removing Or Installing Internal Drives
PCI card slot, or PCI Express card slot in the event that you later remove the device. • For a list of the supported hard disk drives for your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options ➙ ThinkServer Hard Drives.
Page 34: Removing The Optical Drive
Removing the optical drive Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove the optical drive. To remove the optical drive, do the following: 1.
Page 35: Installing The Optical Drive
7. Remove the optical drive retention tab by removing the two screws that secure the tab. Save the retention tab to use when you install a new optical drive. Figure 13. Removing the optical drive retention tab 8. If you are instructed to return the removed optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Page 36 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 2.
Page 37 5. Route the cables through the drive bay hole in the front and then slide the optical drive into the drive bay until it snaps into position. Figure 15. Installing the optical drive 6. Connect the power cable to the optical drive power connector on the backplane. See “Locating connectors on the backplane”...
Page 38 1. Rotate the drive tray handle of the hard disk drive tray assembly to the open position. Then, grasp the handle and pull the drive tray assembly with the hard disk drive out of the bay. Figure 16. Removing the hard disk drive tray assembly with the hard disk drive 2.
Page 39 3. If you are instructed to return the removed hard disk drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 40 2. Remove the screws that secure the plastic filler and then remove the plastic filler. Figure 19. Removing the filler 3. Touch the static-protective package that contains the new hard disk drive to any unpainted metal surface on the server. Then, remove the hard disk drive from the package and place it on a static-protective surface.
Page 41 5. Align the screw holes in both sides of the hard disk drive with the corresponding holes in the tray. Then, install the screws to secure the hard disk drive in the tray. Figure 20. Installing a 3.5-inch hard disk drive 6.
Page 42: Installing Or Removing The Riser Card
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Installing or removing the riser card This section provides instructions on how to install or remove the riser card. Installing the riser card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”...
Page 43: Removing The Riser Card
5. Press the riser card (might having a PCI card installed) down into the appropriate PCI card slot on the system board. Then, close the retention tab to secure the PCI card (installed on the riser card) and then install the fastening screw to secure the riser card in place. Note: The riser card might have a PCI card already installed on it.
Page 44 Note: Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
Page 45: Installing Or Removing A Pci Card
5. Remove the fastening screw that secures the riser card and lift the riser card straight up by its edges to remove it Figure 23. Removing the riser card (with a PCI card installed) What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 46: Removing A Pci Card
2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the riser card. See “Removing the riser card” on page 33. 4. Install the PCI card into the slot on the riser card. Figure 24. Installing a PCI card into the slot on the riser card 5.
Page 47: Removing Or Installing The Ethernet Card
5. Remove the PCI card from the PCI card slot on the riser card. Figure 25. Removing the PCI card from the riser card If you are instructed to return the PCI card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Page 48: Installing, Removing, Or Replacing Hardware Devices
• To complete the removal procedure, go to “Completing the parts replacement” on page 64. Installing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to install the Ethernet card and how to install the Ethernet card driver on Windows operating systems.
Page 49: Installing The System Board Battery
Removing the system board battery Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This section provides instructions on how to remove the system board battery. To remove the system board battery, do the following: 1.
Page 50: Removing Or Installing The Raid Controller
• Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble To install the system board battery, do the following: Note: Follow any special handling and installation instructions that come with the replacement battery. 1.
Page 51 4. Disconnect any other cables from the RAID controller or any cables that impede access to the riser card. 5. Remove the riser card together with the installed RAID controller. See “Removing the riser card” on page 33. 6. Refer to “Removing a PCI card” on page 36 and follow those instructions to remove the RAID controller from the riser card.
Page 52 d. It is recommended that you replace the battery pack on the battery card assembly annually or after 500 recharging cycles, whichever comes first. e. The temperature of the battery card assembly is generally 15-20°C (59-68°F) higher than the ambient temperature during fast charge. Therefore, to complete a fast charge cycle, the ambient temperature should be lower than 45°C (113°F).
Page 53 a. Note the top view and the bottom view of the battery card assembly. Then, insert the battery pack harness connector into the 5-pin J3 battery pack harness connector on the backside of the battery card assembly. For more information, refer to the following illustrations. Figure 28.
Page 54 c. Hold the battery card assembly with the battery side up and the J2 board-to-board connector lining up with the J7 BBU connector on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit.
Page 55 Installing the ThinkServer 8708EM2 RAID Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 17. This topic provides instructions on how to install the ThinkServer 8708EM2 RAID Adapter (hereafter referred to as the RAID controller within this topic) and the battery card assembly for this RAID controller.
Page 56 To install the battery card assembly onto the RAID controller, do the following: a. Note the top view and bottom view of the battery card assembly. Then, insert the battery pack harness connector into the J4 battery pack harness connector on the backside of the battery card assembly.
Page 57 c. Hold the battery card assembly with the battery side up and the J5 board-to-board connector lining up with the J10 BBU connector on the RAID controller. Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined. Then, secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit.
Page 58 7. Install the RAID controller into an appropriate PCI card slot on the riser card assembly. Then, install the screw to secure the RAID controller in place. Figure 36. Installing the RAID controller into the PCI card slot on the riser card 8.
Page 59 To install the RAID controller, do the following: Note: Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this topic. 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
Page 60 a. Note the bottom view of the battery card assembly. Figure 38. Bottom view of the battery card assembly J1 board-to-board connector J2 remote connector (reserved for use) b. With the front side up, place the RAID controller on a flat, clean, static-free surface. c.
Page 61 6. Connect the mini SAS signal cable to ports 0-3 on the RAID controller. Note: Use the 400 mm (15.75 inches) mini SAS signal cable. Figure 40. Connecting the mini SAS signal cable to the RAID controller Ports 0-3 Ports 4-7 (reserved for use) 7.
Page 62: Removing Or Installing The Heat Sink Assembly
9. Connect the other end of the 400 mm (15.75 inches) mini SAS signal cable to the mini SAS signal cable connector on the backplane of your server. Figure 42. Mini SAS signal cable connector on the backplane What to do next: •...
Page 63 3. Remove the eight screws that secure the heat sink assembly and gently lift out the heat sink assembly. Figure 43. Removing the heat sink assembly Screws Air flow Indicates the front of the chassis 4. If you are instructed to return the heat sink assembly, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.
Page 64 CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. To install the heat sink assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server.
Page 65: Removing Or Installing The Power Supply
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Removing or installing the power supply This section provides instructions on how to remove or install the power supply. Removing the power supply Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information”...
Page 66 3. Remove the four screws that secure the power supply. Figure 45. Removing the screws that secure the power supply ThinkServer Installation and User Guide...
Page 67: Installing The Power Supply
4. Disconnect the power cables from connectors , and on the system board, and from connectors on the backplane. Figure 46. Disconnecting the power cables 5. Disconnect the power cables from any other cards or devices. Note: The power cables are part of the power supply. Do not try to remove or disconnect the power cables from the power supply.
Page 68 DANGER Hazardous moving parts. Keep fingers and other body parts away. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 69 3. Carefully place the power supply into the server by aligning the screw holes in the power supply with the corresponding holes in the chassis. Then, install the four screws to secure the power supply in place. Figure 47. Installing the screws to secure the power supply Chapter 5 Installing, removing, or replacing hardware...
Page 70: Removing Or Installing The Microprocessor
4. Connect the power cables to the system board connectors , and , and to the backplane connectors Figure 48. Connecting the power cables 5. Connect the power cables to any other cards or devices. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 71: Installing The Microprocessor
2. Remove the server cover. See “Removing the server cover” on page 19. 3. Remove the heat sink assembly. See “Removing the heat sink assembly” on page 52. 4. Lift the small handle and open the retainer to access the microprocessor. Then, carefully lift the microprocessor straight up and out of the socket, and place it on a static-protective surface.
Page 72 microprocessor option kit and dispose of the old one. The new heat sink has grease already applied for both the first and second microprocessors. For optimal performance, follow these microprocessor installation rules: 1. When two microprocessors are installed, both must have the same core voltage and core speed. 2.
Page 73 6. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 52. Removing the microprocessor socket cover 7. Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor.
Page 74: Completing The Parts Replacement
Figure 54. Installing the microprocessor What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 64. Completing the parts replacement This section provides instructions to help you complete the parts replacement and turn on your server.
Page 75: Turning On The Server
end with a red connector, and so on. See “Rear view” on page 9 for an illustration of the I/O connectors on the rear of the server. Turning on the server When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shut down;...
Page 76: Connecting External Devices
1. Read and understand the Safety Information on the documentation DVD that comes with your product, and “Guidelines” on page 17. To obtain a copy of the publications, go to: http://www.lenovo.com/support 2. Turn off the server and all attached devices.
Page 77: Chapter 6. Configuring The Server
• Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features • View, set, and change settings for power-management features • View and clear error logs © Copyright Lenovo 2010, 2011...
Page 78: Starting The Setup Utility Program
• Resolve configuration conflicts Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically. You will then see the logo screen.
Page 79 Table 14. Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information. Processor View microprocessor information. View memory capacity information. System Memory System Time HH:MM:SS Set system time. System Date MM/DD/YYYY Set system date. Table 15.
Page 80 Table 16. Submenus under the CPU Configuration (continued) Item Option Description Intel® Virtualization Tech Disabled / [Enabled] Enable or disable the Intel Virtualization Tech. This technology can provide additional capacity for hardware computing. If you set this feature to Enabled, you have to turn off the server and disconnect the power cord from electrical outlet, and then reconnect the power cord and...
Page 81 Table 17. Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled / [Enabled] Enable or disable the integrated SATA controller. Configure SATA as [IDE] / RAID To select the hard disk drive mode. If this option is set to IDE, all the SATA connectors will be configured as stand-alone SATA connectors.
Page 82 Table 20. Submenus under the Hardware Health Configuration (continued) Item Option Description H/W Health Function Disabled / [Enabled] Enable or disable the hardware monitor function. Auto FAN Control Disabled / [Enabled] If this option is set to Disabled, the fan runs at the full speed; if this option is set to Enabled, the fan speed is controlled by the system temperature.
Page 83 Table 22. Submenu under the Intel VT-d Configuration Item Option Description Intel VT-d Disabled / [Enabled] Enable or disable the virtualization technology for I/O devices. Note: The settings in [ ] are the default settings in the Setup Utility program. Table 23.
Page 84 Table 25. Items under the Boot menu Item Sub-item Option Description Boot Settings Configuration Quick Boot [Disabled] / Enabled Enable or disable the quick boot feature. Quiet Boot [Enabled] / Disabled Enable or disable the feature to show OEM Logo during the POST.
Page 85: Using Passwords
Table 27. Items under the Chipset menu (continued) Item Sub-item Option Description South Bridge Configuration Restore on AC Power Loss Power Off / Power On / If the power is recovered [Last State] after outage, the system will be at the state that you set under Restore on AC Power Loss.
Page 86: Raid Controllers
If you did not receive an ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. ThinkServer Installation and User Guide...
Page 87: Before You Use The Easystartup Dvd
• Support for multiple operating systems • Installs the operating system and device drivers in an unattended mode to save time • Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster.
Page 88: Configuring Raid
As you configure each controller you will be given the option to save the RAID configuration settings to a RAID response file, which you can use on other similarly configured Lenovo servers. This method satisfies most users' needs. Typical operating system installation When you select Install operating system, you will be prompted for information required for the installation.
Page 89: Configuring The Onboard Sata Software Raid
• Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified. Then you are prompted to insert the operating system disk, and the operating system is installed using the information that you specified. Configuring the onboard SATA software RAID This chapter provides instructions on how to configure the onboard SATA software RAID by using the INTEL iMST Configuration Utility program.
Page 90: Deleting The Raid Volume
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as the BIOS ROM file, BMC FW and RAID FW files.
Page 91: Installing The Thinkserver Easymanage Program
To update your system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download & Drivers ➙ ThinkServer and then follow the instructions on the Web page to download the ISO image for the EasyUpdate Firmware Updater program. 3. Burn the ISO image to a disc.
Page 92 ThinkServer Installation and User Guide...
Page 93: Chapter 7. Troubleshooting
DVD drive b. DVD drive and cables c. (Trained service technician only) System board A DVD is not working correctly. 1. Clean the DVD. 2. Reseat the DVD drive. 3. Replace the DVD drive. © Copyright Lenovo 2010, 2011...
Page 94: General Problems
Symptom Action The DVD drive tray is not 1. Make sure that the server is turned on. working. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems •...
Page 95: Keyboard, Mouse, Or Pointing-Device Problems
• The mouse or pointing device is compatible with the server. Refer to the Web site at http://www.lenovo.com/thinkserver. • The mouse or pointing-device cable is securely connected to the server. • The mouse or pointing-device device drivers are installed correctly.
Page 96: Microprocessor Problems
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Page 97: Monitor Problems
Symptom Action The server emits a continuous 1. Make sure that the server supports all the microprocessors and that the beep during the POST, microprocessors match in speed and cache size. indicating that the startup 2. (Trained service technician only) Reseat microprocessor 1. (boot) microprocessor is not 3.
Page 98: Optional-Device Problems
• The device is designed for the server. For a list of the supported options for work. your server, go to http://www.lenovo.com/thinkserver. On the ThinkServer systems page, click Products ➙ Options. • You followed the installation instructions that came with the device and the device is installed correctly.
Page 99: Power Problems
Symptom Action A Lenovo optional device that 1. Make sure that all of the hardware and cable connections for the device are used to work does not work secure. now. 2. If the device comes with test instructions, use those instructions to test the device.
Page 100: Serial Port Problems
Symptom Action The power-control button does 1. Make sure that the power-control button is working correctly: not work (the server does not a. Disconnect the server power cords. start). b. Reconnect the power cords. Note: The power-control button will not function until c.
Page 101: Software Problems
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Page 102: Universal Serial Bus (Usb) Port Problems
Universal Serial Bus (USB) port problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Page 103: Solving Undetermined Problems
• Any external devices • Surge-suppressor device (on the server) • Modem, printer, mouse, and non-Lenovo devices • Each adapter • Hard disk drives • Memory modules: the minimum configuration requirement is 1 GB DIMM per microprocessor (2 GB...
Page 104: Event Logs
• Power cord • ServeRAID SAS adapter • System board assembly 4. Turn on the server. If the problem remains, suspect the following components in the following order: a. Power supply b. Power-supply cage c. Memory d. Microprocessor e. System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter, suspect the adapter;...
Page 105: System Event Log
System event log The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded.
Page 106 ThinkServer Installation and User Guide...
Page 107: Appendix A. Raid Battery Card Assembly
This sections includes information about the battery life and data retention time. It is recommended that you replace the battery pack on the battery card assembly once a year or after 500 recharging cycles, whichever comes first. © Copyright Lenovo 2010, 2011...
Page 108 The data retention time for the battery card assembly is as follows: BBU name Data retention time ThinkServer 8708ELP SAS RAID Adapter Battery (iBBU05) • 72 hours for 256 Mbytes, using five 32 Mx16 double data rate two dynamic random access memory modules (DDR2 DRAMs) (low power) •...
Page 109: Appendix B. Getting Help And Technical Assistance
Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Page 110: Lenovo Support Web Site
These items are not covered by the warranty: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the BIOS as part of an installation or upgrade •...
Page 111: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/.
Page 112 ThinkServer Installation and User Guide...
Page 113: Appendix C. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 114: Trademarks
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies.
Page 115: Particulate Contamination
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair...
Page 116: Turkish Statement Of Compliance
Instrument Society of America, Research Triangle Park, North Carolina, U.S.A. Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
Page 117: German Ordinance For Work Gloss Statement
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. Electronic emission notices The following information applies to Lenovo ThinkServer RD230 server machine types 1043, 1044, 4010, and 4011. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 118 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 119 Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 120 China Class A compliance statement Taiwan Class A compliance statement Lenovo product service information for Taiwan ThinkServer Installation and User Guide...
Page 121: Index
Ethernet controller, configuring event logs exiting, Setup Utility program expansion bays danger statements data rate, Ethernet devices, handling static-sensitive diagnostic fans LEDs on the front control panel weight DIMM features and technologies installing firmware, updating © Copyright Lenovo 2010, 2011...
Page 122 front, controls and indicators keyboard problems gaseous contamination 6, 106 general problems LEDs getting help rear of the server gigabit Ethernet controller, configuring LEDs and controls gloss statement (Germany) on the front of the server locating connectors backplane logs system-event message hard disk drive problems hard disk drives...
Page 123 PCI card temperature power supply the POST RAID controller event log riser card ThinkServer Web address server cover trademarks system board battery troubleshooting tables riser card turn off installing server removing turn on server © Copyright Lenovo 2010, 2011...
Page 124 EasyStartup passwords Setup Utility program VGA monitor connector video problems video controller, integrated specifications viewing event logs Web site compatible options Lenovo support publication ordering support working inside the server with the power on ThinkServer Installation and User Guide...

This manual is also suitable for:

Thinkserver 4010 Thinkserver 1044 Thinkserver 4011

Lenovo ThinkServer 1043 Installation And User Manual

Safety Information

Chapter 1. General Information

Chapter 2. Server Setup Roadmap

Chapter 3. Features and Technologies

Chapter 4. Locating Parts, Controls, Leds, and Connectors

Chapter 5. Installing, Removing, or Replacing Hardware

Chapter 6. Configuring the Server

Chapter 7. Troubleshooting

Appendix A. RAID Battery Card Assembly

Appendix B. Getting Help and Technical Assistance

Appendix C. Notices

Index

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Summary of Contents for Lenovo ThinkServer 1043

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Table of Contents