Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for AMD Radeon HD 6950
Summary of Contents for AMD Radeon HD 6950
- Page 1 AMD Radeon™ HD 6950/6970 User Guide Part Number: 137-41807-10...
- Page 2 Trademarks AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE!, AMD Phenom, AMD Sempron, AMD Turion, AMD64, All-in-Wonder, Avivo, Catalyst, CrossFireX, FirePro, FireStream, HyperMemory, OverDrive, PowerPlay, PowerXpress, Radeon, Remote Wonder, Stream, SurroundView, Theater, TV Wonder, The Ultimate Visual Experience, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
- Page 3 Do not remove the grounding pin of a three-pin plug. Attach product securely. All product-securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis, as appropriate. © 2010 Advanced Micro Devices, Inc. AMD Radeon™ HD 6950/6970...
- Page 4 AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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Page 5: Table Of Contents
....................Chapter 5 AMD CrossFireX Technology ....... . . 15 5.1 AMD CrossFireX Introduction... - Page 6 ................7.1.2 Troubleshooting AMD CrossFireX .
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Page 7: Chapter 1 Getting Started
Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 6950/6970, please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter. System Requirements Hardware Minimum requirements for installing a single AMD Radeon HD 6950/6970 graphics card: Motherboard with one PCIe®... -
Page 8: Recording The Serial And Part Numbers
A 600 watt or better power supply with either four 6-pin PCIe power connectors • for the AMD Radeon HD 6950, or two 6-pin power connectors and two 8-pin power connectors for the AMD Radeon HD 6970. For an up-to-date listing of certified power supplies, see ati.amd.com/... -
Page 9: Uninstalling The Old Driver (Windows Vista/Windows 7)
4. Expand Display Adapter and then right-click the driver for the graphics card you are replacing. 5. In the shortcut menu that appears, click Uninstall. The driver for the old graphics card is uninstalled. 6. Turn off the system. © 2010 Advanced Micro Devices, Inc. AMD Radeon™ HD 6950/6970... -
Page 10: Getting Started
4 Getting Started AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc. -
Page 11: Chapter 2 Hardware Installation
Chapter 2 Hardware Installation This chapter details how to install your AMD Radeon HD 6950/6970 in your system. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. - Page 12 Tip: The location of power connections may vary between models. They can be located on either the side or back of the card. AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
- Page 13 11. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your AMD Radeon HD 6950/6970 graphics card. © 2010 Advanced Micro Devices, Inc.
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Page 14: Hardware Installation
8 Hardware Installation AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc. -
Page 15: Chapter 3 Software Installation
When you install a new graphics card, you must also install the driver and configuration software the card requires to function properly. You also need to install (or reinstall) your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD's Web site: http://ati.amd.com/support/driver.html. - Page 16 Tip: If the installer fails to install the driver, or you have a software conflict, you can download the latest software from ati.amd.com/support/driver.html and then install it. AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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Page 17: Chapter 4 Display Configuration
This section describes how to configure the display and lists the available display connections. AMD Radeon HD 6950/6970 Connections The following figure shows the display connections available on your AMD Radeon HD 6950/6970 graphics card. Note: The baseplate may not appear exactly as depicted. -
Page 18: Display Configurations
Note: A list of compatible adapters/dongles for your graphics card can be found at: http://support.amd.com/us/eyefinity/Pages/eyefinity-dongles.aspx. Multiple Displays Your AMD Radeon HD 6950/6970 graphics card provides display functionality for up to six displays using any combination of the following: Any number of Mini DisplayPort connections. -
Page 19: Using Adapters
1. Turn off your computer and display. 2. Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews (if there are any). 3. Connect your display's cable to the adapter and tighten the thumbscrews (if there are any). - Page 20 Click Extend my Windows desktop onto this monitor. e. Set the Screen Resolution and Color Quality as appropriate for the second monitor. f. Click OK. AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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Page 21: Chapter 5 Amd Crossfirex Technology
Chapter 5 AMD CrossFireX Technology Note: These features are only available for AMD Radeon HD 6950/6970 graphics cards with AMD CrossFireX connections. AMD CrossFireX Introduction AMD CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform. It enables multiple graphics processors installed in a single computer to work together to improve system performance, creating a high-performance gaming platform. - Page 22 16 AMD CrossFireX Technology Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis. 4. Remove any unneeded graphics cards from the computer. Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card.
- Page 23 Figure 5–1 Connecting the Power Cables Power supply Existing card New card 8. Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards. Caution: Always handle the AMD CrossFire bridge interconnect by the connector only.
- Page 24 18 AMD CrossFireX Technology Figure 5–2 AMD CrossFire Bridge Interconnect Protection Tag Figure 5–3 AMD CrossFire Installation AMD CrossFire graphics cards Interconnect AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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Page 25: Enabling Amd Crossfirex
AMD CrossFireX configuration using the following procedure. AMD Radeon dual-GPU graphics cards are designed based on AMD CrossFireX technology. As a result, AMD CrossFireX support is always enabled for such cards. 1. Based on the navigation system contained in the Catalyst Control Center window, do one of the following: ➭... - Page 26 20 AMD CrossFireX Technology AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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Page 27: Chapter 6 Using Catalyst Control Center
Using Catalyst Control Center Catalyst Control Center Overview Catalyst Control Center provides access to the display features of your AMD Radeon HD 6950/6970 graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied. -
Page 28: Accessing Catalyst Control Center Help
Accessing Catalyst Control Center Help Catalyst Control Center Help provides information on the features and concepts of your AMD Radeon product. You can also use the Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version details. -
Page 29: Chapter 7 Reference
Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card. Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. The graphics card doesn't fit any of the motherboard slots. -
Page 30: Troubleshooting Amd Crossfirex
Clicking OK to the memory mismatch error message will restart your computer. Note: When disabling AMD CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size. -
Page 31: Hdtv/Hdtv Adapter Troubleshooting
Reference 25 3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable AMD CrossFireX. -
Page 32: Customer Care
CD. To activate Customer Care, you must register your product at ati.amd.com/online/ registration. If you require further assistance with your product, the following Customer Care options are available: AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc. -
Page 33: International Compliance Information
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty. -
Page 34: Fcc Compliance Information (Usa)
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. CE Compliance Information (European Union) EMC Directive 2004/108/EC CISPR 22:2008-09/EN 55022:2006—Class B: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment. AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc. -
Page 35: Electrical Safety
Other relevant input power data will also be available. Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. © 2010 Advanced Micro Devices, Inc. AMD Radeon™ HD 6950/6970... -
Page 36: Vcci Class B Ite Compliance Information (Japan)
"Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information (Taiwan) AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc. -
Page 37: C-Tick (Australia And New Zealand)
This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards. For information on China RoHS, EU RoHS, or EU REACH compliance, please refer to Product Environmental Compliance on the AMD Web site. © 2010 Advanced Micro Devices, Inc. AMD Radeon™ HD 6950/6970... - Page 38 32 Reference AMD Radeon™ HD 6950/6970 © 2010 Advanced Micro Devices, Inc.
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