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ATI Radeon™ HD 5850/5870 User Guide Part Number: 137-41675-20...
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Trademarks AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE!, AMD Opteron, AMD Phenom, AMD Sempron, AMD Turion, AMD64, All-in-Wonder, Avivo, Catalyst, CrossFireX, FirePro, FireStream, HyperMemory, OverDrive, PowerPlay, PowerXpress, Radeon, Remote Wonder, Stream, SurroundView, Theater, TV Wonder, The Ultimate Visual Experience, and combinations thereof are trademarks of Advanced Micro Devices, Inc.
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Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operated.
Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the high-level steps for both cases.
2 Installation The emphasized numbers in bold are required for registration and free support. Figure 1–1 Sample Serial and Part Numbers Uninstalling the Old Driver (Windows® XP) Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card. 1.
Installation 3 3. Double-click Hardware and Sound and then double-click Device Manager. 4. Expand Display Adapter and then right-click the driver for the graphics card you are replacing. 5. In the shortcut menu that appears, click Uninstall. The driver for the old graphics card is uninstalled. 6.
11. Turn on the monitor, and then the computer. If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your ATI Radeon HD 5850/5870 graphics card. Installing the AMD Catalyst™ Software Suite (Windows®...
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• SurroundView™ software (included in the custom install). • AMD Avivo™ video converter software (included in the custom install). • 1. Insert the Software and Documentation CD. Note: If the install wizard does not start, navigate to the CD drive and double- click ATISETUP.exe.
Chapter 2 Display Configuration This section describes how to configure the display and lists the available display connections. Configure the Display (Optional) To change the display configuration or if you are experiencing an issue with the display, do the following: Note: If you are not experiencing any troubles with the display, no adjustments are necessary.
The following figure shows the display connections available on your ATI Radeon HD 5850/5870 graphics card. Note: The baseplate may not appear exactly as depicted. Figure 2–1 ATI Radeon HD 5850/5870 Display Connections DisplayPort connection (DP only). Carries video and audio signals to DisplayPort-compliant devices.
(See illustration above) VGA adapter Multi-Display Support Your ATI Radeon HD 5850/5870 graphics card provides multi-display functionality through its various display connections. The graphics card can output to a maximum of three displays using the following set of connections: Two DVI-I Dual Link connections and one DisplayPort connection.
Chapter 3 AMD CrossFire™ Technology Note: These features are only available for ATI Radeon HD 5850/5870 graphics cards with AMD CrossFireX™ connections. AMD CrossFire™ Introduction AMD CrossFire™ is a multi-GPU (graphics processing unit) performance gaming platform. It enables multiple graphics processors installed in a single computer to work together to improve system performance, creating a high-performance gaming platform.
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12 AMD CrossFire™ Technology 3. Remove the computer cover. If necessary, consult the computer manual for help removing the cover. Caution: Remember to discharge your body’s static electricity by touching the power supply case or the metal surface of the computer chassis.
Figure 3–1 Connecting the Power Cables Power supply Existing card New card 8. Remove protection tags from the ends of the AMD CrossFire interconnect and connect the cards. Caution: Always handle the AMD CrossFire bridge interconnect by the connector only.
AMD CrossFireX configuration using the following procedure. AMD Radeon™ dual-GPU graphics cards are designed based on AMD CrossFireX technology. As a result, AMD CrossFireX support is always enabled for such cards. 1. Based on the navigation system contained in the Catalyst Control Center window, do one of the following: ➭...
AMD CrossFire-certified motherboard. For an up-to-date listing of • AMD CrossFire certified motherboards, see ati.amd.com/products/ certification. A second AMD CrossFire graphics card compatible with the ATI Radeon HD • 5850/5870. One AMD CrossFire internal bridge interconnect per additional board •...
Catalyst™ Control Center Overview The Catalyst™ Control Center software provides access to the display features of your ATI Radeon HD 5850/5870. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied.
To browse the entire help contents, from either the Help or Options ▷ Help menu, choose Help Contents. ➭ To access AMD's Web site, from either the Help or Options ▷ Help menu, choose Go to ATI.com. Troubleshooting Note: Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card.
See your motherboard's manual to determine which is the primary PCIe slot. 3D Client is Active You will not be able to start AMD CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running.
This is normal during AMD CrossFireX startup. AMD CrossFireX™ Disabled After Swapping/Moving Cards If you change the AMD CrossFireX configuration by moving the graphics cards to different slots on the motherboard, disable AMD CrossFireX and restore factory default settings in Catalyst Control Center first. Once the cards have been swapped, enable AMD CrossFireX.
TVs/monitors connected cannot be enabled. If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or active dongles cannot be enabled, visit www.amd.com/eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported.
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the product, whether your product contains a defect, and whether your product is under warranty.
24 Reference FCC Compliance Information (USA) This product complies with FCC Rules Part 15. Operation is subject to the following conditions: This device may not cause harmful interference. • This device must accept any interference received, including interference that • may cause undesired operation.
Reference 25 CISPR 24:1997/EN 55024:1998—Information Technology Equipment—Immunity Characteristics—Limits and Methods of Measurements Electrical Safety Europe: The Low Voltage Directive—2006/95/EC EN 60950-1—Safety of Information Technology Equipment • USA/Canada: UL 60950-1 (Information Technology Equipment—Safety—Part 1: General • Requirements) CSA C22.2 No. 60950-1 (Information Technology Equipment—Safety—Part 1: •...
26 Reference VCCI Class B ITE Compliance Information (Japan) KCC Certification Information (Korea) "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information (Taiwan) ATI Radeon™...
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