Canon Cloud Portal User Manual
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Canon Cloud Portal User Manual

Canon Cloud Portal User Manual

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Cloud Portal for imageRUNNER ADVANCE
User's Guide
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
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Summary of Contents for Canon Cloud Portal

  • Page 1 Cloud Portal for imageRUNNER ADVANCE User's Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. • To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your...

  • Page 4: Table Of Contents

    Installing and Starting Cloud Portal for imageRUNNER ADVANCE ....... .
  • Page 5 Overwriting and Losing File Data ............4-3 Site Collection and Site Access Privilege Settings .

  • Page 6: Preface

    Preface Thank you for purchasing this Canon product. Cloud Portal for imageRUNNER ADVANCE is a MEAP application that can be used with Canon network machines (imageRUNNER ADVANCE series multifunction peripherals; hereinafter referred to as the “machine”). Please read this manual thoroughly before using this product to familiarize yourself with its capabilities, and to make the most of its many functions.

  • Page 7: Displays Used In This Manual

    Displays Used in This Manual The machine touch panel display and computer operation screenshots appearing in this manual may differ from your machine, depending on the model of your machine and the environment you are using. The keys or buttons which you should click or press are marked with a , as shown below.

  • Page 8: Abbreviations Used In This Manual

    Microsoft Windows Internet Explorer: Internet Explorer Trademarks MEAP and the MEAP logo are trademarks of Canon Inc. Windows, Windows logo, Windows Vista, Windows Vista logo, Microsoft and SharePoint are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.

  • Page 9: Cloud Portal For Imagerunner Advance

    Overview of Cloud Portal for imageRUNNER ADVANCE........

  • Page 10: Overview Of Cloud Portal For Imagerunner Advance

    Overview of Cloud Portal for imageRUNNER ADVANCE Cloud Portal for imageRUNNER ADVANCE is a MEAP application that enables you to use cloud services from your machine. By using Cloud Portal for imageRUNNER ADVANCE, you can upload scanned data to a cloud service and print stored files.
  • Page 11 “Upload Settings” or “Print Settings” may be supported. SharePoint Online File Formats Upload Settings Print Settings OOXML TIFF Google Docs File Formats Upload Settings Print Settings Google Docs Format File Google Spreadsheet/Form File Google Presentation File Overview of Cloud Portal for imageRUNNER ADVANCE...

  • Page 12: Installing Cloud Portal For Imagerunner Advance

    Installing Cloud Portal for imageRUNNER ADVANCE This section describes how to install Cloud Portal for imageRUNNER ADVANCE and make it available for use. Supported Models This application is supported for use with the following model machines: Supported Models Controller Version imageRUNNER ADVANCE C5051/C5045/C5035/C5030 First digit equal or higher than ‘4’...

  • Page 13: System Requirements

    Network, included with the machine. • To connect the machine to the Internet via a proxy, see Chapter 4, “Using a TCP/IP Network, ” in Getting Started, or see e-Manual > Network, included with the machine. Installing Cloud Portal for imageRUNNER ADVANCE...

  • Page 14: Installing And Starting Cloud Portal For Imagerunner Advance

    Installing and Starting Cloud Portal for imageRUNNER ADVANCE To use Cloud Portal for imageRUNNER ADVANCE, you must first install the application file and license file in your machine, and then start the application. The following two installation methods are available: • Using the “Register/Update Software” function: To perform the installation using the “Register/Update Software”...

  • Page 15: Optional Products Required

    Optional Products Required System Options Required for Each Function To use the following functions of Cloud Portal for imageRUNNER ADVANCE, the corresponding system options are required. Function System Options Required Uploading Scanned Data Creating a Reader Extensions Universal Send Advanced Feature Set Compatible PDF...
  • Page 16 Installing Cloud Portal for imageRUNNER ADVANCE...

  • Page 17: Specifying The Cloud Portal For Imagerunner Advance Settings

    Settings This chapter describes the Cloud Portal for imageRUNNER ADVANCE settings required to use cloud services on your machine. Specifying Cloud Service Settings ................2-2...

  • Page 18: Specifying Cloud Service Settings

    Specifying Cloud Service Settings This section describes the information settings performed by the administrator from the Remote UI for cloud services used on the machine. Before specifying the settings, an account must be acquired for the cloud service to use. • Management applications cannot be accessed in the following cases: A user other than an administrator attempted access.
  • Page 19 Click [Cloud Portal for imageRUNNER ADVANCE] . The [Application Configuration] page is displayed. You can also display the [Application Configuration] page by directly entering the following URLs: If SSL is enabled: https://<IP address of the machine or host name>:8443/CDSPAdmin/ If SSL is disabled: http://<IP address of the machine or host name>:8000/CDSPAdmin/ Specifying Cloud Service Settings...
  • Page 20 Click [Edit] . The [Edit Application Configuration] page is displayed. Specifying Cloud Service Settings...
  • Page 21 Specify <FTP Port Number> . Cloud Portal for imageRUNNER ADVANCE configures the port number for the FTP server that runs inside the machine. You must specify <FTP Port Number>. The default setting is ‘61000’ . You can use the default setting or change the setting as necessary.
  • Page 22 Set the cloud service information . To set information for SharePoint Online: ☐ Select <Use Microsoft SharePoint>. ☐ Enter a URL for <Site Collection URL> → click [Add]. The following items are optional. Items you can set: <Set a default domain>: By selecting this item and entering a domain name in <Domain>, you do not have to enter the domain name, the section following the “@”...
  • Page 23 The following URLs cannot be set for <Site Collection URL>: A mobile site URL displayed in Site Settings of SharePoint Online. A URL that has already been registered for <Site Collection URL>. • If the first or last character of the entry for <Domain> or <Site Collection URL> is a space, when you click [Add], the entry is registered with the space deleted.
  • Page 24 Click [OK] . The [Application Configuration] page is displayed. Items for which “Error!” is displayed have not been entered correctly. Perform the necessary changes to the entry according to the error message. For information on the restrictions for characters you can enter, see Chapter 4, “Appendix. ” Specifying Cloud Service Settings...

  • Page 25: Using Cloud Services

    Displays Used in Cloud Portal for imageRUNNER ADVANCE ....... . .

  • Page 26: Logging In To A Cloud Service

    Logging In to a Cloud Service This section describes how to log in to a cloud service from the touch panel display of the machine. You cannot log in to a cloud service if the administrator is logged in to a management application. • If the desired function button is not displayed, press [Show All]. For more information on the display settings for buttons on the Main Menu screen, see e-Manual >...
  • Page 27 Enter the user name and password → press [Log In] . A temporary password is set when the SharePoint Online administrator creates a user account. You cannot log in using this password. Set a new password from the Web browser of the computer you are using. • If a login service, such as SSO-H, is set, user information using the User Setting Information Management Service and cloud service user information are linked.
  • Page 28 A screen confirming whether to continue encrypted communication is displayed . Press [Yes] . The SharePoint Online screen is displayed. If you do not want the message to be displayed, register the root certificate used by SharePoint Online as the CA certificate for the machine. The root certificate must be installed/registered from the Remote UI.

  • Page 29: Logging In To Google Docs

    Logging In to Google Docs Follow the procedure below to log in to Google Docs. To log in from the machine, the use of Google Docs must be permitted. For instructions on specifying cloud service settings, see “Specifying Cloud Service Settings, ” on p. 2-2. Press [Connect to Google Docs] on the Main Menu screen .
  • Page 30 • If a login service, such as SSO-H, is set, user information using the User Setting Information Management Service and cloud service user information are linked. (For more information on the User Setting Information Management Service, see e-Manual > Security, included with the machine.) If you log in while [Save Login Information] is selected, you can store the e-mail address and password that you entered.
  • Page 31 To end the operation, press [Log Out] → [Yes] . Logging In to a Cloud Service...

  • Page 32: Displays Used In Cloud Portal For Imagerunner Advance

    Creates a new folder in the directory displayed in the Moves to the previously displayed directory. document list. (See “Creating a Folder, ” on p. 3-13.) ⑪ Refresh Updates the document list display. Displays Used in Cloud Portal for imageRUNNER ADVANCE...

  • Page 33: Sharepoint Online Document List

    Displays the name of the folder at the time the log entry was generated. A site or a site collection. Collections of sites and libraries, managed by directory. Displays Used in Cloud Portal for imageRUNNER ADVANCE...
  • Page 34 PDF data. Can be printed. However, PDF files with security settings, such as encrypted PDF files, and unauthorized files cannot be printed. XPS data. Cannot be printed. OOXML data. Cannot be printed. TIFF data. Cannot be printed. 3-10 Displays Used in Cloud Portal for imageRUNNER ADVANCE...

  • Page 35: Google Docs Document List

    However, even if the folder is moved, the folder path displayed on the touch panel display does not change. Thus, if you browse using [Up], you are moved to the original parent folder, not the new parent folder. 3-11 Displays Used in Cloud Portal for imageRUNNER ADVANCE...
  • Page 36 Google Docs format document. Can be printed. Google Docs format presentation data. Can be printed. Google Docs format spreadsheet and form data. Can be printed. * The size of Google Docs format data is not displayed. 3-12 Displays Used in Cloud Portal for imageRUNNER ADVANCE...

  • Page 37: Creating A Folder

    Creating a Folder You can create a folder in a cloud service. Folders created in a cloud service can be accessed from a computer or another machine, as long as the same account is used. • Folders can be created in the directories below, according to the cloud service you are using. If you are using SharePoint Online: Library, Folders If you are using Google Docs: My Folder, folders in Shared Folder •...

  • Page 38: Uploading Scanned Data

    Uploading Scanned Data You can upload scanned data from the machine to a cloud service. The following example describes the procedure using SharePoint Online. • A maximum of 999 pages can be scanned at one time. (If you are using the feeder, a maximum of 1,000 pages can be scanned only when performing 2-sided scanning.) •...
  • Page 39 • If another user uploads a file with the same name at the same time, your file may overwrite the other file or be overwritten. Check the file name closely before uploading. • The following screen is displayed if you are using SharePoint Online. The screen is displayed if [Display overwrite confirmation message] is selected in the Edit Application Configuration screen on the computer.
  • Page 40 Specify the file name and the desired scan settings . The user name used to log in to the machine and the date and time the Upload Settings screen was displayed are automatically entered for the file name. For example, if the user name is ‘User01’ and the Upload Settings screen was displayed at 1:35 PM, 41 seconds, on November 15, 2010, the file name for the PDF will be <User0120101115133541.pdf>.
  • Page 41 Press the file format button . Select the desired file format (PDF, XPS, OOXML*, TIFF) → press [OK] . If you upload in PDF, XPS, or OOXML format, you can add the settings described below. OOXML* Compact Compact OCR (Text Searchable)* OCR (Text Searchable)* OCR (Text Searchable)* Reader Extensions* Password Required to Open a Document* *Indicates items that can be used only when the appropriate optional products are available for use.
  • Page 42 • [OOXML] can be used with the following model machines: imageRUNNER ADVANCE C5051/C5045/C5035/C5030 imageRUNNER ADVANCE C9075 PRO/C9065 PRO imageRUNNER ADVANCE C7065/C7055 • If [Compact] is selected as an additional setting for [PDF] or [XPS], the resolution is fixed to 300 x 300 dpi.
  • Page 43 Press [Start Scanning] . To view a preview of the document before you start uploading, press [Preview] → [Start Scanning]. • For more information on the preview function, see e-Manual > Scan and Send, included with the machine. • If the size of the original you placed on the platen glass could not be detected, the screen to select the original size is displayed.
  • Page 44 Press [Done] . To cancel scanning, press [Stop] → [Yes]. If you pressed [Preview], the Preview screen is displayed. If you are using Google Docs, it may take a while for the uploaded file to be displayed in the document list. Press [Refresh], as necessary. 3-20 Uploading Scanned Data...

  • Page 45: Printing Stored Files

    If you are using the imageRUNNER ADVANCE C2030/C2020: The first digit of controller version is '2' or later • For information on updating the firmware, contact your local authorized Canon dealer. • The maximum number of prints you can set is 100.
  • Page 46 Specify the desired print settings → press [Start Printing] . <No. of Copies>: Set the desired number of copies. Press [-] or [+] to set the number of copies. <2-Sided Printing>: Set whether to perform 2-sided printing. Select from [Off ], [On (Short Edge)], and [On (Long Edge)]. After you press [Start Printing], the following screen is displayed.

  • Page 47: Registering To The Quick Menu

    Registering to the Quick Menu You can register Cloud Portal for imageRUNNER ADVANCE to the Quick Menu. • By pressing the button registered in the Quick Menu, the cloud service log in screen can be displayed. • Registering to the Quick Menu can be performed only if the following screens are displayed.
  • Page 48 Press [Shared] . If authentication is set, [Personal] can also be used. Select the button you want to register → press [Next] . 3-24 Registering to the Quick Menu...
  • Page 49 Enter a button name and comment → press [OK] . • The maximum number of characters you can enter for the button name is 16 on one line, and you can use up to two lines. • The maximum number of characters you can enter for the comment is 26 on one line, and you can use up to three lines.
  • Page 50 Press [Close] to complete the registration of the Quick Menu button . If you want to change the name or comment, press [Rename]. The registered button is displayed on the Quick Menu screen. 3-26 Registering to the Quick Menu...

  • Page 51: Application Logs

    Deleting Application Logs, ” on p. 3-30.) The downloaded log files can be used to clarify the cause of errors. For information on interpreting log files, contact your local authorized Canon dealer. Specifying Application Log Settings To generate an application log, you must first specify the necessary settings from a computer.
  • Page 52 Click [Application Logs] . The [Application Log Settings] page is displayed. 3-28 Application Logs...
  • Page 53 No application log is generated. • Information: Generates a log of basic information and error-related information. • Debug: Generates a log of Cloud Portal for imageRUNNER ADVANCE detailed information. [Information] is selected when Cloud Portal for imageRUNNER ADVANCE is installed. 3-29 Application Logs...

  • Page 54: Downloading/Deleting Application Logs

    Downloading/Deleting Application Logs Follow the procedure below to download or delete an application log. Start your Web browser → log in to the Remote UI as an administrator . Click [Cloud Portal for imageRUNNER ADVANCE] . The [Application Configuration] page is displayed. 3-30 Application Logs...
  • Page 55 Click [Application Logs] . The [Application Log Settings] page is displayed. 3-31 Application Logs...
  • Page 56 Click [Download] for the log you want to download from <Log List> . The screen for downloading the file is displayed. • If you click [Download All], you can download all of the displayed logs. • To delete all of the displayed logs, click [Delete All]. Click [Save] to store the file . 3-32 Application Logs...
  • Page 57 Precautions for Cloud Portal for imageRUNNER ADVANCE ........

  • Page 58: Precautions For Cloud Portal For Imagerunner Advance

    Precautions for Cloud Portal for imageRUNNER ADVANCE This section describes the precautions when using Cloud Portal for imageRUNNER ADVANCE. Precautions for SharePoint Online Logging In to the SharePoint Online A confirmation screen for encrypted communication is displayed when you log in to SharePoint Online from the touch panel display of the machine.

  • Page 59: Overwriting And Losing File Data

    Note that by setting document registration and checkout at update to required in the library settings, you can reduce the risk overwriting data, but the data may still be lost when files with the same name are overwritten. Precautions for Cloud Portal for imageRUNNER ADVANCE...

  • Page 60: Site Collection And Site Access Privilege Settings

    If you change the password for SharePoint Online from the computer you are using, it may take some time for the change to be reflected. If you cannot log in using the new password, wait a while, and then try logging in again. Precautions for Cloud Portal for imageRUNNER ADVANCE...

  • Page 61: Precautions For Google Docs

    VeriSign Class 3 Public Primary CA <Google Docs Root Certificate> Issuer: Equifax Secure Certificate Authority Friendly name: GeoTrust For information on installing and registering a CA certificate, see e-Manual > Remote UI, Security. Precautions for Cloud Portal for imageRUNNER ADVANCE...
  • Page 62 . File name cannot be longer than 8 characters (excluding the file extension, “ .cer”) . Registering a CA Certificate Access the Remote UI . On the Remote UI portal page, click [Settings/Registration] → [Management Settings] → [Device Management] . Click [CA Certificate Settings] → [Register CA Certificate] → [Install] . Enter the path for the root certificate file to be registered as the CA certificate → click [Start Installation] . Select the installed file on the Register CA Certificate screen → click [Register] . For information on installing and registering a CA certificate, see e-Manual > Remote UI, Security. Precautions for Cloud Portal for imageRUNNER ADVANCE...

  • Page 63: [Shared Folder] Item Display

    It may take some time to browse files and folders for which shared settings have been specified or canceled. • It may take some time for the addition or removal of stars to be reflected. Precautions for Cloud Portal for imageRUNNER ADVANCE...

  • Page 64: Troubleshooting

    Troubleshooting If the Button is Not Displayed on the Main Menu Screen Even when this application has been installed on the machine and started, if the button for this application is not displayed on the Main Menu screen of the machine's touch panel display, the following reasons may be the cause. If the FTP Port Number is already in use: Specify the FTP Port Number again.

  • Page 65: If Log In Fails

    If Log In Fails If logging in from the touch panel display of the machine fails, it may be due to the following causes: • The user name (e-mail address) or password you entered is incorrect. • The machine is not correctly connected to the network. Firstly, enter the correct user name (e-mail address) and password.

  • Page 66: If Log In Fails (For Google Docs)

    If Log In Fails (For Google Docs) If logging in from the touch panel display of the machine fails, it may be due to the following causes: • The e-mail address or password you entered is incorrect. • The machine is not correctly connected to the network. •...

  • Page 67: List Of Error And Warning Messages

    List of Error and Warning Messages Error Messages Displayed on the Touch Panel Display This section explains the possible causes and remedies for the error messages displayed on the touch panel display. The messages displayed on the screen may differ, depending on the model of the machine you are using. A "collection" in Google Docs in a Web browser may be displayed as a "folder," depending on the user settings. Error Messages Displayed For Both Cloud Services Invalid characters are included in the password.
  • Page 68 Cannot display the list because the memory is full. Press [Refresh] to display other pages. Cause You pressed [Up] for the document list but reached the beginning of the list held in memory and could not display the beginning of the list held by the cloud service. Remedy Press [Refresh] to update the contents of the document list.
  • Page 69 Invalid characters are included in the end of the file name. Please enter it again. Cause You entered invalid characters at the end of the file name on the Upload Settings screen. Remedy Enter the file name again using valid characters. File name cannot be longer than 50 characters.
  • Page 70 An error occurred while scanning. Cause 1 You selected [Reader Extensions], [OCR (Text Searchable)], or [Password Required to Open a Document] on the Upload Settings screen for the scanned data and then pressed [Start Scanning], when [Format PDF to PDF/A] in [Function Settings] (Settings/Registration) was set to ‘On’ . Remedy 1 Set [Format PDF to PDF/A] to ‘Off’...
  • Page 71 Cause 10 An error occurred while scanning a document. Remedy Try performing the operation again. If the error occurs repeatedly, contact your local authorized Canon dealer. Cannot store. The memory is full. Cause Could not generate the scanned image. Remedy 1 Wait a while, and try performing the operation again.
  • Page 72 Folder name cannot be longer than 50 characters. Cause You entered a folder name longer than the maximum number of characters on the New Folder screen, and pressed [OK]. Remedy Enter up to 50 characters for the folder name. Could not create a folder. Cause 1 Could not create the folder because you do not have permission to create a folder in the selected directory.
  • Page 73 An unexpected error occurred during printing. Remedy Try performing the operation again. If the error occurs repeatedly, contact your local authorized Canon dealer. An error occurred during printing. Cause 1 The maximum number of printed sheets was reached when you pressed [Start Printing] while using Department ID Management with printing page limits set for each department.

  • Page 74: Error Messages Displayed When Using Sharepoint Online

    Error Messages Displayed When Using SharePoint Online Microsoft SharePoint Settings Error. Contact the System Manager. Cause A general user pressed [Microsoft SharePoint] on the Main Menu when the administrator had not yet configured the necessary management application settings. Remedy The administrator should register <Site Collection URL> in the management application. Enter User Name.
  • Page 75 Cannot upload the file because the upload file path contains a double-byte character which cannot be used. Please change the upload path. Cause The internal URL that indicates the upload destination includes double-byte characters (angle bracket (<>), colon (:), asterisk (*), ampersand (&), percent sign (%)) that cannot be used. Remedy Log in to a cloud service from your computer, and move the file to different location or change the path.

  • Page 76: Error Messages Displayed When Using Google Docs

    Error Messages Displayed When Using Google Docs A communication error occurred. Cause 1 Could not display user information due to an error. You pressed [Yes] when the message <Encrypted transmission with the trusted certificate failed. Do you still want to continue the encrypted transmission?>...

  • Page 77: Error And Warning Messages Displayed In Management Applications

    Log in to the management application again as the administrator. Remedy 2 Restart the machine. If the error occurs repeatedly, contact your local authorized Canon dealer. Cannot use because the number of bootable applications has exceeded the limit. Set again after stopping other applications.

  • Page 78: Warning Messages Displayed In Management Applications

    Warning Messages Displayed in Management Applications Cannot access because the system is logged in by another user. Wait a while, and then try to access again. Cause 1 The machine is being operated from the touch panel display. Remedy Conclude operations being performed from the touch panel display. Cause 2 The management application was being operated by another administrator.

  • Page 79: Character Entry Restrictions

    Character Entry Restrictions There may be restrictions on the types or numbers of characters you can enter for each item. This section describes the valid and invalid characters. Settings Specified on the Touch Panel Display If you are setting a folder or file name from the touch panel display of the machine, you can enter up to 50 characters.
  • Page 80 Included at the end of a character string .ade .adp .adprototype .app .asax .ascx .ashx .asmx .asp .asa .axd .bas .bat .browser .aspx .cer .chm .class .cmd .cnt .cdx .compiled .config .cpl .crt .com .csproj .der .dll .exclude .csh .Files .fxp .gadget .hlp .hpj .exe .htr .htw .ida .idc .idq...

  • Page 81: Settings Specified In Management Applications

    File Name Characters match these character strings COM1 COM2 COM3 COM4 COM5 COM6 COM7 COM8 COM9 LPT1 LPT2 LPT3 LPT4 LPT5 LPT6 LPT7 LPT8 LPT9 ‘ (including multiple apostrophes in succession) Included in a character string “ & < > ¥ . (multiple periods in succession only) Included at the start of a character string AUX. COM1.

  • Page 82: Glossary

    Glossary Cloud Service A service for accessing and using a server via the Internet. If a machine supports cloud services, various operations such as sharing data can be performed on the server. Default Authentication (Department ID Management) Select this login service if you want to use Department ID Management, or do not want to perform user authentication.
  • Page 83 SSO-H (Single Sign-On H) A login service which can be used in an Active Directory environment network or in the machine. It contains the following user authentication systems: • 'Domain Authentication' • 'Local Device Authentication' • 'Domain Authentication + Local Device Authentication' • 'Domain Authentication' A user authentication system which is linked to the domain controller in an Active Directory environment on a network, and performs authentication for connecting to the network domain...

  • Page 84: Index

    If the button is not displayed on the Main Menu screen, 4-8 Installing, 1-6 Character entry restrictions Settings specified in Management Applications, 4-25 Settings specified on the touch panel display, 4-23 Cloud Portal for imageRUNNER ADVANCE List of Error and Warning Messages Displays, 3-8 Management Application, 4-21 Installing, 1-6...
  • Page 85 Precautions, 4-2 Printing stored files, 3-21 Print Settings, 3-8 PS Printer Kit, 1-7 Refresh, 3-8 Registering to the Quick Menu, 3-23 SAML, 4-26 SharePoint Online Document List, 3-9 File format, 1-3 Logging in to, 3-2 Precautions, 4-2 SMS, 4-26 SSO-H (Single Sign-On H), 4-27 Supported models, 1-4 System Requirements, 1-5 Troubleshooting, 4-8...
  • Page 86 4-30 Glossary...
  • Page 88 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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