Activate Your Device; Create Your Account And Pick Your Plan; Program Your Device - Kyocera Virgin Event User Manual

Activate Your Device

Find out information about activating your device.

Create Your Account and Pick Your Plan

Program Your Device

Create Your Account and Pick Your Plan
1. From your computer, visit
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID DEC) printed on the sticker located on
the back of your device in the battery compartment and click Next.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below after creating your account in order to be able to
start using your device.
Program Your Device
After completing the account set up on virginmobileusa.com, simply turn your device on. Your
device is designed to activate automatically.
Note: If you are swapping from another Virgin Mobile device to a new one, be sure you turn
off the old device before swapping the serial number (MEID). Once the MEID Swap is
complete, turn on the new device and the programming information will be pushed
automatically to your device.
You can also manually start the activation process by pressing Home
touching System settings > System Update > Update profile.
If your device was previously programmed with a different phone number, you will need to follow
these steps to program your device:
1. On the Home screen, touch
Enter ##25327# (##CLEAR#). The message "WARNING! Do you want to reset your
2.
phone's network settings and still retain your personal information?" will appear.
3. Touch Yes. The device will turn off and then turn on again and program itself
automatically.
If you experience any issues activating your device, check to make sure you are in a network
coverage area. Power your device off and then power it back on. The device should program
itself automatically. If you are still experiencing issues, call Virgin Mobile Care at 1-888-322-
1122.
Get Started
virginmobileusa.com and click on Activate.
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