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No. Class
Status
9
10
11
12
No image can be
output on the
receiving side
13
(black screen).
14
15
16
17
Displayed blue
screen on the
18
receiving side.
19
20
21
Received image
sometimes freezes
22
or distorted.
The image output
23
is distorted.
(Analog output
case)
24
25
The video
contents look
whitish.
26
27
The video
contents look
dark.
28
Description
Has the device on the receiving
side been powered on?
Is the power of device on?
Is the device correctly
connected to the monitor?
Is the video output setting of this
device correct?
Is ALM LED turned on?
Does a color bar or gray screen
appear on the receiving side if
image input of the Encoder
device is set to non-input? (Since
this operation generates an alarm,
obtaining the system
administrator's approval before
conducting this test.)
Is the RDY LED blinking?
Is the RDY LED turned on
orange?
Is DEC LED off?
Has the decoder started
decoding?
Has the encoder started
encoding?
Is the streaming setting correct?
Is the network normal?
Is packet loss occurring?
(Is DEC LED blinking?)
Is the setting of encoder PAL
when the camera or display is
NTSC type?
Is the setting of encoder NTSC
when the camera or display is
PAL type?
When AGC setting of encoder
change ON or OFF, the video
contents improve normal.
When AGC setting of encoder
change ON or OFF, the video
contents does not improve
normal.
When AGC setting of encoder
change ON or OFF, the video
contents improve normal.
When AGC setting of encoder
change ON or OFF, the video
contents does not improve normal.
59
Chapter 5 Troubleshooting
Recommended action
Check the power and operation of the device on
the receiving side.
Check that PWR LED lights.
Check the connection between the device and
monitor.
Make sure the video output setting of this
device allows the monitor to display.
Refer to clause 3 in this table.
If the blue screen is displayed, the receiving side
can be assumed to be operated normally.
Verify that the correct image is input in the
Encoder device.
The hardware system is operating while the
RDY LED is blinking. Wait until the LED
remains on.
The device is started in the maintenance mode.
Reboot the device.
Decoder is not working. Check the followings.
Set the decoder to start decoding.
Make sure that the encoder is starting to encode.
Make correct live stream settings of this device
and encoder by referring to the Software User's
Guide.
Refer to "Network" in this table.
Refer to clause 42 in this table
Change decoder setting from PAL to NTSC.
(Check encoder setting too.)
Change encoder setting from NTSC to PAL.
(Check encoder setting too.)
Encoder is working normal.
If this problem improves normal when changing
ON or OFF, the input or output signal is bigger
or smaller than the normal range.
Check the device connected.
Encoder is working normal.
The iris adjustment of the camera is possibly
necessary.
Encoder is working normal.
If this problem improves normal when changing
ON or OFF, the input or output signal is bigger
or smaller than the normal range.
Check the device connected.
Encoder is working normal.
The iris adjustment of the camera is possibly
necessary.
IP-900E/IP-900D series
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