Do you have a question about the RT500RF and is the answer not in the manual?
Questions and answers
Martin Hampson
January 18, 2025
Can I change batteries without having to re programme times?
1 comments:
Mr. Anderson
February 4, 2025
YES. Replacing the batteries in the Salus RT500RF does not require reprogramming the times, as the saved settings are retained.
This answer is automatically generated
Geoffrey Buckingham
February 12, 2025
How do I remove the min unit from its wall mounting? Thank you in advance!
Mark
February 13, 2025
When I activate my thermostat it has stopped interacting with the receiver box, how can I fix this issue please
1 comments:
Mr. Anderson
February 13, 2025
To fix the issue of your Salus RT500RF thermostat not interacting with the receiver box, try the following steps:
1. Check Power and Indicators: - Ensure the receiver is powered on. A red light indicates it has power. - If the green light is off, the receiver is not receiving a signal from the thermostat.
2. Check Thermostat Batteries: - Verify that the batteries in the thermostat are correctly installed and not depleted. Replace them if necessary.
3. Reset the Receiver: - Press the reset button on the receiver to re-establish communication with the thermostat.
4. Re-link the Thermostat and Receiver: - Follow the instructions in the manual to pair the thermostat with the receiver. - Ensure the RF address code is correctly set, especially if you have multiple units.
5. Minimize Interference: - Ensure there is at least a 1-meter gap between multiple RT500RF receivers. - Remove batteries from other control centers when setting up.
6. Check Heating System: - Make sure the heating system itself is switched on.
If the problem persists, the receiver or thermostat may be faulty and require replacement or professional servicing.
This answer is automatically generated
Jacky
February 25, 2025
The batteries are only lasting a few days. What can i do? Do i need a new thermostat?
3 comments:
Mr. Anderson
February 25, 2025
The provided context does not directly explain why the batteries in the Salus RT500RF thermostat are only lasting a few days. However, based on the troubleshooting steps in the manual, you should check that the batteries are of the correct type, fitted correctly, and not exhausted. If the issue persists, you can try pressing the reset button. If the thermostat continues to drain batteries quickly, it may indicate a fault, and you should contact Salus Controls or their appointed agents for servicing or replacement. You may not necessarily need a new thermostat unless the issue cannot be resolved.
This answer is automatically generated
Jacky
February 27, 2025
@Mr. Anderson
Jacky
February 27, 2025
@Mr. Anderson sorry. Didn’t realise i could type here. Thanks for your response. Heating engineer came out and replaced the wireless thermostat. Heating now working again.
Need help?
Do you have a question about the RT500RF and is the answer not in the manual?
Questions and answers
Can I change batteries without having to re programme times?
YES. Replacing the batteries in the Salus RT500RF does not require reprogramming the times, as the saved settings are retained.
This answer is automatically generated
How do I remove the min unit from its wall mounting? Thank you in advance!
When I activate my thermostat it has stopped interacting with the receiver box, how can I fix this issue please
To fix the issue of your Salus RT500RF thermostat not interacting with the receiver box, try the following steps:
1. Check Power and Indicators:
- Ensure the receiver is powered on. A red light indicates it has power.
- If the green light is off, the receiver is not receiving a signal from the thermostat.
2. Check Thermostat Batteries:
- Verify that the batteries in the thermostat are correctly installed and not depleted. Replace them if necessary.
3. Reset the Receiver:
- Press the reset button on the receiver to re-establish communication with the thermostat.
4. Re-link the Thermostat and Receiver:
- Follow the instructions in the manual to pair the thermostat with the receiver.
- Ensure the RF address code is correctly set, especially if you have multiple units.
5. Minimize Interference:
- Ensure there is at least a 1-meter gap between multiple RT500RF receivers.
- Remove batteries from other control centers when setting up.
6. Check Heating System:
- Make sure the heating system itself is switched on.
If the problem persists, the receiver or thermostat may be faulty and require replacement or professional servicing.
This answer is automatically generated
The batteries are only lasting a few days. What can i do? Do i need a new thermostat?
The provided context does not directly explain why the batteries in the Salus RT500RF thermostat are only lasting a few days. However, based on the troubleshooting steps in the manual, you should check that the batteries are of the correct type, fitted correctly, and not exhausted. If the issue persists, you can try pressing the reset button. If the thermostat continues to drain batteries quickly, it may indicate a fault, and you should contact Salus Controls or their appointed agents for servicing or replacement. You may not necessarily need a new thermostat unless the issue cannot be resolved.
This answer is automatically generated
@Mr. Anderson
@Mr. Anderson sorry. Didn’t realise i could type here. Thanks for your response. Heating engineer came out and replaced the wireless thermostat. Heating now working again.