1. Right-click on a blank area of the computer desktop, and select Personalize > Display
Settings.
2. Set Colors to Medium (16 bit), if this setting is not already selected.
A CD, DVD, or BD does not play automatically
1.
Click Start > Control Panel > Play CDs or other media automatically.
2.
Confirm that the Use AutoPlay for all media and devices check box is selected.
3.
Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A DVD or BD movie stops, skips, or plays erratically
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select Personalize > Display
Settings.
2. Set Colors to Medium (16 bit), if this setting is not already selected.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A DVD or BD movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and select Personalize > Display
Settings.
b.
Specify a primary display and a secondary display.
NOTE:
the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and
Support.
When using both displays, the movie image will not appear on any display designated as
A CD, DVD, or BD does not play automatically
fn+f4
one or more times
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