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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description 2 Components Top components ........................... 7 Display components ......................7 TouchPad ..........................8 Buttons and fingerprint reader (select models only) ............9 Keys ........................... 10 Lights ..........................11 Front components ..........................13 Rear component ..........................14 Right-side components ........................
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Electrostatic discharge damage ................ 39 Packaging and transporting guidelines ..........40 Workstation guidelines ..............40 Equipment guidelines ............... 41 Component replacement procedures ....................42 Service tag ......................... 42 Computer feet ........................43 Battery ..........................44 Optical drive ........................45 Primary hard drive cover ....................46 Hard drive ..........................
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Security menu ........................101 System Configuration menu .................... 101 Diagnostics menu ......................102 6 Specifications Computer specifications ........................103 17.3-inch, HD+ AntiGlare display specifications (some models also support flush glass panel cover) .............................. 104 17.3-inch HD+ BrightView display specifications ................105 Hard drive specifications ........................
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Restore to a previous date and time ............... 137 Performing a recovery ........................138 Recovering from the recovery discs ................138 Recovering from the dedicated recovery partition (select models only) ......138 9 Connector pin assignments 1394 ..............................139 Audio-in (microphone) ........................139 Audio-out (headphone) ........................
Product description Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Product Name HP Pavilion dv7 Entertainment PC √...
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Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Graphics AMD internal graphics with Unified MemoryAarchitecture (UMA), ATI discrete PCI Express graphics with discrete graphics subsystem memory...
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Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Supports up to 8192 MB system memory √...
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Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Serial ATA √ √...
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Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Broadcom BCM4312 802.11b/g + Bluetooth √...
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Category Description Computer Computer Computer models models models equipped with equipped with equipped with M96 system M92 system graphics board and board and subsystems graphics graphics with UMA subsystems subsystems memory with discrete with discrete memory memory Keyboard/ 17-inch full-size keyboard with numeric keypad √ √...
Components Top components Display components Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. Wireless antennas (3) (select models only) Send and receive signals from one or more wireless devices. NOTE: The antennas are not visible from the outside of the computer.
TouchPad Component Description TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.
Buttons and fingerprint reader (select models only) Component Description ● Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Component Description ● Next/fast forward button Plays the next track or chapter when the button is pressed once. ● Fast forwards media when pressed in combination with the key. Stop button Stops playback. Wireless button Turns the wireless feature on or off but does not create a wireless connection.
Lights Component Description Caps lock light On: Caps lock is on. Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Volume mute light White: Computer sound is on.
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Component Description ● Battery light On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ●...
Front components Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Battery light On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level.
Rear component Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components Component Description...
Left-side components Component Description External monitor port Connects an external VGA monitor or projector. Expansion port 3 Connects the computer to an optional docking device or an optional expansion product. NOTE: The computer has only one expansion port. The term expansion port 3 describes the type of expansion port.
Bottom components Component Description Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (9) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
Computer major components Item Description Spare part number 17.3-inch display assembly (includes wireless antenna transceivers and cables) HD+ flush glass AntiGlare display assembly with webcam and 2 microphones, 516296-001 Moonlight White Chapter 3 Illustrated parts catalog...
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Item Description Spare part number HD+ flush glass AntiGlare display assembly with webcam and 2 microphones, 519260-001 Espresso Black HD+ BrightView display assembly with webcam and 2 microphones, Moonlight White 516295-001 HD+ BrightView display assembly with webcam and 2 microphones, Espresso Black 519259-001 NOTE: Display assembly componentson page 26...
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Item Description Spare part number France 516356-051 Germany 516356-041 Italy 516356-061 The Netherlands 516356-B31 Portugal 516356-131 Spain 516356-071 Switzerland 516356-BG1 Turkey 516356-141 The United Kingdom 516356-031 The United States 516356-001 Keyboards in Moonlight White color and painted finish Belgium 516357-A41 Denmark, Norway, and Sweden 516357-DH1 France...
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Item Description Spare part number Thermal module, discrete 533735-001 Thermal module, UMA 533736-001 Processor (includes replacement thermal material) ● AMD Turion™ X2 Ultra Dual-Core ZM-84, 35-W, 2.3-GHz with 2-MB L2 cache 507975-001 ● AMD Turion X2 Ultra Dual-Core ZM-85, 35-W, 2.30-GHz with 2-MB L2 cache 532119-001 ●...
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Item Description Spare part number (21) DVB-T TV tuner module 482899-003 NOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 537857-001. Cable Kit on page 28 for more spare part information.
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Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504593-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...
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Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504664-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,...
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Item Description Spare part number Atheros 9280AGN 802.11a/b/g/n WiFi Adapter: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, 518437-001 and the U.S. Virgin Islands ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 518437-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina,...
Display assembly components Flush glass display assembly spare parts Item Description Spare part number Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) Moonlight White display enclosure 516304-001 Espresso Black display enclosure 519262-001 Wireless antenna transceivers and cables included with display enclosure Webcam/microphone module 516448-001 Hinge vertical bracket (included with hinge horizontal bracket, spare part number...
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Item Description Spare part number Display panel Display Cable Kit (not illustrated), includes display panel cable, and microphone 516307-001 receiver and cable Display Rubber Kit (not illustrated), includes display bezel rubber screw covers 516308-001 Display Screw Kit (not illustrated) 531764-001 Display assembly components...
Cable Kit Item Description Spare part number Cable Kit 537857-001 Bluetooth module cable TV tuner module cable and connector Modem module cable and RJ-11 jack Chapter 3 Illustrated parts catalog...
Mass storage devices Item Description Spare part number Hard drive (Support for both primary and secondary hard drives. Each hard drive includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): ● 500-GB, 5400-rpm 509417-001 ●...
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter 463955-001 65-W AC adapter 463958-001 Power cords: Belgium, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and 490371-021 Sweden Canada, French Canada, Latin America, Thailand, and the United States 490371-001 Denmark 490371-081...
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Spare part Description number 482900-002 TV tuner antenna cable with PAL Jack 483113-001 Bluetooth module (does not include a Bluetooth module cable) NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 537857-001. See Cable Kit on page 28 for more Cable Kit spare part information.
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Spare part Description number 504664-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...
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Spare part Description number 509423-001 6-cell 47-Wh, 2.2-Ah Li-on battery 510100-001 Modem module for use in all countries and regions except Australia and New Zealand NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 537857-001.
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Spare part Description number 516357-041 Moonlight White keyboard with paint finish for use in Germany 516357-051 Moonlight White keyboard with paint finish for use in France 516357-061 Moonlight White keyboard with paint finish for use in Italy 516357-071 Moonlight White keyboard with paint finish for use in Spain 516357-111 Moonlight White keyboard with paint finish for use in Switzerland 516357-121...
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Spare part Description number 518436-002 Atheros 9285G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
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Spare part Description number 519265-051 Espresso Black keyboard with molded finish for use in France 519265-061 Espresso Black keyboard with molded finish for use in Italy 519265-071 Espresso Black keyboard with molded finish for use in Spain 519265-111 Espresso Black keyboard with molded finish for use in Switzerland 519265-131 Espresso Black keyboard with molded finish for use in Portugal 519265-141...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 516326-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...
Battery Description Spare part number 8-cell, 73-Wh, 2.55-Ah Li-ion battery 509422-001 6-cell, 47-Wh, 2.2-Ah Li-ion battery 509423-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number Blu-ray ROM Drive with LightScribe DVD±R/RW SuperMulti DL Drive 504921-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 509420-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 509419-001 Before removing the optical drive, follow these steps: Shut down the computer.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive and remove the bracket (2). Reverse this procedure to reassemble and install the optical drive. Primary hard drive cover Description Spare part number Hard drive cover for use with both primary and secondary hard drives 518162-001 Before removing the primary hard drive cover, follow these steps:...
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Lift the right side of the hard drive cover (2), and remove the cover (3). Component replacement procedures...
Hard drive NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Description Spare part number 500-GB, 5400-rpm 509417-001 320-GB, 7200-rpm 509413-001 320-GB, 5400-rpm 509415-001 250-GB, 7200-rpm 509412-001 250-GB, 5400-rpm 509414-001...
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Remove the hard drive (4). If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the two Phillips PM3.0x4.0 screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. NOTE: The four rubber isolators (3) located on the ends of the bracket may also be replaced.
WLAN module Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, 504664-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 504664-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,...
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Description Spare part number Atheros 9285G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, 518436-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia,...
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Remove the battery (see Battery on page 44). Remove the primary hard drive (see Hard drive on page 48). Remove the WLAN module: CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
RTC battery Description Spare part number RTC battery 449729-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Memory module Description Spare part number 4096-MB, 800-MHz, PC2-6400 509411-001 2048-MB, 800-MHz, PC2-6400 509410-001 1024-MB, 800-MHz, PC2-6400 509409-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Reverse this procedure to install a memory module. Component replacement procedures...
Secondary hard drive cover Description Spare part number Hard drive cover for use with both primary and secondary hard drives 518162-001 Before removing the secondary hard drive cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
TV tuner module NOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 537857-001. NOTE: The TV tuner external antenna cable is available using spare part number 482900-002 (with PAL jack).
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Reverse this procedure to install the TV tuner module. Chapter 4 Removal and replacement procedures...
Switch cover and keyboard Description Spare part number Switch cover, Moonlight White (includes LED board and cable) 516300-001 Switch cover, Espresso Black (includes LED board and cable) 519269-001 Keyboards in Espresso Black color and painted finish For use in country or region Spare Part number Denmark, Norway, and Sweden 519266-DH1...
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Keyboards in Moonlight White color and painted finish France 516357-051 Switzerland 516357-111 French Canada 516357-121 Turkey 516357-141 Germany 516357-041 The United Kingdom 516357-031 Italy 516357-061 The United States 516357-001 The Netherlands 516357-B31 Before removing the switch cover and keyboard, follow these steps: Shut down the computer.
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Remove the following screws: (1) Two Phillips PM2.5×7.0 screws located in the back corners that secure the keyboard to the computer (2) Four Phillips PM2.5×4.0 screws located in the battery bay that secure the switch cover to the computer (3) Three Phillips PM2.5×7.0 screws located in the primary hard drive bay that secure the switch cover to the computer Turn the computer display-side up, with the front toward you.
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Remove the four Phillips PM2.0×3.0 screws (1) that secure the keyboard to the computer. Lift the rear edge of the keyboard (2) and slide the keyboard (3) back until the keyboard connector on the system board is accessible. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board.
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Disconnect the power button board cable (2) from the LIF connector on the system board. Remove the switch cover. Reverse this procedure to install the switch cover and keyboard. Component replacement procedures...
Power button board Description Spare part number Power button board (includes cable) 518165-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Speaker assembly Description Spare part number Speaker assembly 531902-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 537857-001. Description Spare part number Bluetooth module 483113-001 Before removing the Bluetooth module, follow these steps: Shut down the computer.
Display assembly NOTE: All display assemblies include a webcam, 2 microphones, and 2 wireless antenna transceivers and cables. Description Spare part number 17.3-inch HD+ flush glass, AntiGlare display assembly, Moonlight White 516296-001 17.3-inch HD+ flush glass, AntiGlare display assembly, Espresso Black 519260-001 17.3-inch HD+ BrightView display assembly, Moonlight White 516295-001...
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Disconnect the TV tuner cable from the system board (4). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. Remove the display assembly (2).
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Remove the two Phillips PM2.5x7.0 screws (2) that secure the display bezel to the display assembly. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge of the display bezel (3) until the bezel disengages from the display enclosure. Remove the display bezel (4).
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If it is necessary to replace the display bezel or any of the flush glass display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 516308-001.
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Remove the display enclosure (3). The display enclosure is available using spare part numbers 519261-001 (Espresso Black), and 516304-001 (Moonlight White), and includes the display logo LED board and the wireless antenna transceivers and cables. If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0x3.0 screw (1) that secures the webcam/microphone module to the display panel.
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Disconnect the display panel cable from the display panel (1), and then remove it from the back of the display panel (2). If it is necessary to remove the display hinges and bracket, remove the six Phillips PM2.5x5.0 hinge screws (1) and the four Phillips PM2.0x3.0 screws (2) that secure the display hinges and bracket to the display panel.
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If it is necessary to disassemble the display bracket, remove the two Phillips PM2.5x5.0 screws (1), and remove the center of the bracket (2). Reverse this procedure to reassemble and install the display assembly. Component replacement procedures...
Top cover Description Spare part number For use only with computer models equipped with a fingerprint reader and TouchPad, Moonlight 516299-001 White For use only with computer models equipped with TouchPad only, Moonlight White 516360-001 For use only with computer models equipped with a fingerprint reader and TouchPad, Espresso 519267-001 Black For use only with computer models equipped with TouchPad only, Espresso Black...
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Remove the 11 Phillips PM2.5×7.0 screws (1) and the 2 Phillips PM2.5x4.0 screws (2) that secure the top cover to the bottom of the computer. Disconnect the following cables from the system board: (1) TouchPad board LIF cable (2) Fingerprint reader board LIF cable (select models only) Component replacement procedures...
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Remove the two Phillips PM2.5x7.0 screws (1), the four Phillips PM2.0x3.0 screws (2), and the four Phillips PM2.5x5.0 screws (3) that secure the top cover to the computer. Remove the top cover by lifting it straight up. Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 537857-001. Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 510100-001 Before removing the modem module, follow these steps: Shut down the computer.
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Disconnect the modem module cable (3) and remove the modem module from the system board. Reverse this procedure to install the modem module. Chapter 4 Removal and replacement procedures...
System board NOTE: All system board spare kits include replacement thermal material. Description Spare part number With discrete graphics subsystem and 1 GB of dedicated memory 509403-001 With discrete graphics subsystem and 512 MB of dedicated memory 509404-001 With UMA graphics subsystem and shared memory 509402-001 Before removing the system board, follow these steps: Shut down the computer.
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Remove the system board: Disconnect the following cables from the system board: (1) Audio/infrared board cable NOTE: The audio/infrared board cable connects to a LIF connector on the system board. (2) USB board cable NOTE: The USB board cable connects to an LIF connector on the system board. (3) Subwoofer cable (4) Power connector cable Remove the three Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.
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Remove the system board (2) by sliding it up and to the right at an angle. If it is necessary to remove the optical drive board, grasp the end of the optical drive board and pull it away from the system board. Reverse the preceding procedures to install the optical drive board and the system board.
Audio/infrared board Description Spare part number Audio/infrared board (includes cable) 518166-001 Before removing the audio/infrared board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Reverse this procedure to install the audio/infrared board. Component replacement procedures...
USB board Description Spare part number USB board (includes cable) 518168-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Reverse this procedure to install the USB board. Component replacement procedures...
Subwoofer Description Spare part number Subwoofer 531911-001 Before removing the subwoofer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the subwoofer (3). Reverse this procedure to install the subwoofer. TV tuner module cable NOTE: The TV tuner module cable is available in the Cable Kit, spare part number 537857-001. Before removing the TV tuner module cable, follow these steps: Shut down the computer.
Remove the TV tuner module cable: Release the clips (1) built into the base enclosure that secure the TV tuner antenna connector. Remove the TV tuner antenna connector (2) from the clip built into the base enclosure. Remove the TV tuner module cable (3) from the clips and routing channel built into the base enclosure.
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USB board (see USB board on page 84). System board (see System board on page 79). Remove the modem module cable: Release the clips (1) built into the base enclosure that secure the RJ-11 jack and cable. Remove the modem module cable (2) from the clips and routing channel built into the base enclosure.
Power connector cable NOTE: The power connector cable is available in the Cable Kit, spare part number 501891-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remove the power connector from the base enclosure (3) and release the power connector cable from the routing channel (4). Reverse this procedure to install the power connector cable. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare kit includes replacement thermal material. Description Spare part number Thermal module, discrete graphics subsystem (includes fan/heat sink assembly)
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Remove the battery (see Battery on page 44). Remove the following components: Primary and secondary hard drives (see Hard drive on page 48). Optical drive (see Optical drive on page 45). WLAN module (see WLAN module on page 50). Memory module (see Memory module on page 54).
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Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed.
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Loosen the four Phillips PM2.5x6.0 captive screws (2) that secure the fan/heat sink assembly to the system board. Remove the fan/heat sink assembly (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Turion™ X2 Ultra Dual-Core ZM-84, 35-W, 2.30-GHz processor with 2-MB L2 cache 507975-001 AMD Turion™ X2 Ultra Dual-Core ZM-85, 35-W, 2.30-GHz processor with 2-MB L2 cache 532119-001 AMD Turion X2 Ultra Dual-Core/ ZM-86, 35-W, 2.40-GHz processor with 2-MB L2 cache 507974-001...
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Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...
Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.
Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
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After either choice, the computer restarts in Windows. 100 Chapter 5 Setup Utility...
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ●...
Select To do this Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● Delay (sec.)―Set the delay for the functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ●...
Specifications Computer specifications Metric U.S. Dimensions Width 41.26 cm 16.24 in Depth 27.70 cm 10.90 in Height (front to back) 3.40 to 4.07 cm 1.34 to 1.60 in Dimensions for flush glass computer models Width 41.26 cm 16.24 in Depth 27.70 cm 10.90 in Height (front to back)
Metric U.S. Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
17.3-inch HD+ BrightView display specifications Metric U.S. Dimensions Height 30.7 cm 12.15 in Width 43.1 cm 17.03 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 220 nits typical Pitch resolution Pitch 0.259 ×...
Hard drive specifications 500-GB* 320-GB* 320-GB* 250-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g Interface type SATA...
System memory map specifications, AMD discrete graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia GeForce8400M GS 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host...
System memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host Controller...
Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 516327-001.
Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer Where used: 4 screws that secure the display assembly to the computer 116 Chapter 7 Screw listing...
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Where used: 4 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies Where used: 11 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the top cover to the base enclosure Phillips PM2.5×7.0 screw 117...
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Where used: One screw that secures the power connector and bracket to the base enclosure 118 Chapter 7 Screw listing...
Phillips PM2.5×6.0 captive screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the UMA heat sink assembly to the system board Phillips PM2.5×6.0 captive screw 119...
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Where used: 6 captive screws that secure the discrete heat sink assembly to the system board 120 Chapter 7 Screw listing...
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the audio board to the base enclosure Phillips PM2.0×4.0 screw 121...
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the audio board to the switch cover 122 Chapter 7 Screw listing...
Phillips PM2.5x4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top cover to the computer Where used: One screw that secures the USB connector board to the base enclosure Phillips PM2.5x4.0 screw 123...
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the bottom cover to the display enclosure on computer models equipped with AntiGlare display assemblies 124 Chapter 7 Screw listing...
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 125...
Phillips PM2.0x3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the top cover to the computer Where used: 4 screws that secure the keyboard to the computer 126 Chapter 7 Screw listing...
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Where used: One screw that secures the Bluetooth module to the computer Where used: One screw that secures the webcam module to the display enclosure Phillips PM2.0x3.0 screw 127...
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Where used: 4 screws that secure the hinge bracket to the display panel Where used: 2 screws that secure the antenna transceivers to the display enclosure 128 Chapter 7 Screw listing...
PM2.5x5.0 screw (black) Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top cover to the computer PM2.5x5.0 screw (silver) Color Quantity Length Thread Head diameter Silver 5.0 mm 2.5 mm 5.0 mm PM2.5x5.0 screw (black) 129...
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Where used: 6 screws that secure the hinges to the display panel Where used: 2 screws that secure the bracket to the display panel 130 Chapter 7 Screw listing...
PM2.5x5.0 broadhead screw (black) Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 6.0 mm Where used: 3 broadhead screws that secure the system board to the computer PM2.5x5.0 broadhead screw (black) 131...
PM2.5x5.0 broadhead screw (silver) Color Quantity Length Thread Head diameter Silver 5.0 mm 2.5 mm 6.0 mm Where used: 3 broadhead screws that secure the subwoofer to the base enclosure 132 Chapter 7 Screw listing...
PM2.0x2.0 broadhead screw Color Quantity Length Thread Head diameter Silver 2.0 mm 2.0 mm 5.0 mm Where used: One broadhead screw that secures the fingerprint reader board to the top cover PM2.0x2.0 broadhead screw 133...
Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place.
Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ●...
Create a system restore point Select Start > Control Panel > System and Maintenance > System. In the left pane, click System Protection. Click the System Protection tab. Under Automatic restore points, select the disk for which you want to create a restore point. Click Create.
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 140 Chapter 9 Connector pin assignments...
HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Not connected DDC clock DDC data Ground...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland...
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
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Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.
Index Symbols/Numerics battery release latch, changing the Setup Utility 1394 port identifying 16 language 98 identifying 15 bays chipset, product description 1 pin assignments 139 battery 16 components 1394 Power Saving 101 primary hard drive 16 bottom 16 secondary hard drive 16 display 7 Blu-ray Disc ROM Drive front 13...
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removal 68, 71 Hinge Kit, Display, spare part spare part numbers 19, 26, f11 138 number 34 33, 34, 35, 71 fan always on 102 hinge vertical bracket, display hinge fan/heat sink assembly illustrated 26 illustrated 26 removal 91 spare part numbers 26 spare part numbers 20, 91 I/O address specifications 111 Display Hinge Kit, spare part...
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volume down 11 next/fast forward button, product description 5 volume mute 11 identifying 10 USB 14, 15 volume up 11 num lock light, identifying 11 power button board webcam 7 removal 64 wireless 11 spare part number 19, 34, operating system, product description 6 power button, identifying 9 Main menu 101...
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ports 5 secondary hard drive bay, switch cover power requirements 6 identifying 16 removal 59 processors 1 secondary hard drive cover spare part number 19, 33, product name 1 removal 48 36, 59 security 6 spare part number 48 system board serviceability 6 secondary hard drive self removal 79...
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TV tuner, product description 5 Universal Serial Bus (USB) port identifying 14, 15 pin assignments 143 USB board removal 84 spare part number 21, 34, using system restore 136 vents, identifying 14, 16 Virtualization Technology 101 volume down light, identifying 11 volume mute button, identifying 9 volume mute light, identifying 11 volume scroll zone, identifying 9...