Safety statements ....Diagnostic messages ..Recovering from a Lenovo ThinkServer Server Chapter 3. General information..9 Firmware update failure .
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Installing a hot-swap fan ... Installing Windows 2003 components on the Removing a microprocessor and heat sink..Core Server ....ThinkServer TD200x Hardware Maintenance Manual...
• Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server.
Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.
This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
• Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents. • Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools or testers.
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The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Statement 3 ThinkServer TD200x Hardware Maintenance Manual...
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CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
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240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units. ThinkServer TD200x Hardware Maintenance Manual...
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The server has one slot for a PCI-32 adapter. • PCI Express x8 adapter capabilities The server has five slots for PCI Express x8 adapters. Three of these slots accept x8 adapters, but the adapters will operate as x4 adapters. ThinkServer TD200x Hardware Maintenance Manual...
• PCI Express x16 adapter capabilities The server has one slot for PCI Express x16 adapter, which will operate as an x8 adapter. • Redundant cooling and power capabilities The server supports up to two 920-watt hot-swap power supplies. If the server came with only one power supply, you can install an additional power supply with three redundant hot-swap cooling fans to add redundant power and cooling capabilities.
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• Type: Registered ECC DDR3 800, computers will operate. 1066, and 1333 MHz DIMMs only • Sizes: 1 GB single-rank, 2 GB single-rank or dual-rank, 4 GB dual-rank (PC3-10600R-999) ThinkServer TD200x Hardware Maintenance Manual...
• Upgradeable to ServeRAID-MR10is SAS/SATA • One PCI Express x8 (x4 link) on the Controller, which supports RAID extender card levels 0, 1, 5, 6, 10 Software Lenovo provides software to help get your server up and running. Chapter 3 General information...
EasyManage Agent enables other clients on the network to be managed by the centralized console. The ThinkServer EasyManage Core Server is supported on ®Microsoft®Windows Server 2003 and ®Microsoft®Windows Server 2008 (32-bit) products. The ThinkServer EasyManage Agent is supported on 32-bit and 64-bit Windows, Red Hat, and SUSE operating systems. ThinkServer TD200x Hardware Maintenance Manual...
You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes.
– If the diagnostic programs were completed successfully and you still suspect a problem, see Solving undetermined problems. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1. Determine what has changed.
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If you have to download the latest version of DSA , complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support.
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For problems with operating systems or Lenovo software or devices, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. a) Go to: http://www.lenovo.com/support.
If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no EasyLED diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
ASM event log), or the merged DSA log. You must restart the server to use DSA Preboot to view those logs. To install a DSA Preboot CD image, complete the following steps: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Use any of the following methods: • Run Installable DSA to view the event logs or create an output file that you can send to Lenovo service and support. • Type the IP address of the IMM and go to the Event Log page.
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2. (Trained service technician only) Reseat microprocessor 2. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 8 “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823” on page 221 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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2. Clear the CMOS memory (see “System-board switches and jumpers” on page 138). 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 8 “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823” on page 221 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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Settings, and save the settings to recover the primary server firmware settings. 2. Turn off the server and remove it from the power source. 3. Reconnect the server to the power source, and then turn on the server. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 8 “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823” on page 221 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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2. (Trained service technician only) Replace the system board. 3818004 Core Root of Trust Measurement (CRTM) 1. Run the Setup utility, select Load Default system error Settings, and save the settings. 2. (Trained service technician only) Replace the system board. ThinkServer TD200x Hardware Maintenance Manual...
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 8 “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823” on page 221 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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1. Reseat the failing fan n, (lower critical) has asserted.(n = fan low has asserted. which is indicated by a lit number) LED on the fan. 2. Replace the failing fan. (n = fan number) ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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Configuration Mismatch.(n = mismatch has occurred. microprocessors are microprocessor number) compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2. (Trained service technician only) Replace the incompatible microprocessor. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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2. Make sure that the heat sink for microprocessor nis installed correctly. 3. (Trained service technician only) Replace microprocessor n. (n = microprocessor number) ThinkServer TD200x Hardware Maintenance Manual...
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1. Recover the server firmware a POST Error.(%1 = occurred.(Sensor = ABR from the backup page (see CIM_ComputerSystem.ElementName) Status) Recovering from a Lenovo ThinkServer Server Firmware update failure). 2. Update the server firmware to the latest level. Important: Some cluster...
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If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5. (Trained service technician only) Replace the system board. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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Critical state from a less no obstructions, such as severe state. bundled cables, to the airflow = power supply number) from the power-supply fan. 2. Replace power supply n. (n = power supply number) ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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3. Restart the server. 4. Reinstall each device, one at a time, starting the server each time to isolate the failing device. 5. Replace the failing device. 6. (Trained service technician only) Replace the system board. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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The Drive n Status has been removed Error A drive has been removed. Reseat hard disk drive n.(n = hard from unit Drive 0 Status.(n = hard disk disk drive number) drive number) ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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2. Reseat the DIMMs and run the DSA memory test. 3. Replace any DIMM that is indicated by a lit error LED. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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4. Remove the adapter from slot n. 5. Replace the PCIe adapter. 6. Replace extender card n. (n = PCI slot number) ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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4. Remove both adapters. 5. Replace the PCIe adapter. 6. Replace the extender card. 7. (Trained service technician only) Replace the system board. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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Web browser and has MaximumSuccessiveLoginFailures 2. Have the system (currently set to 5 in the firmware); %3 been prevented from logging administrator reset the = IP address, xxx.xxx.xxx.xxx) in for the lockout period. login ID or password. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
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If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). •...
1. Check the operator information panel and the EasyLED diagnostics LEDs (see EasyLED diagnostics). 2. Remove the software or device that you just added. 3. Run the diagnostic tests to determine whether the server is running correctly. ThinkServer TD200x Hardware Maintenance Manual...
4. Reinstall the new software or new device. DVD drive problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Run the diagnostic SCSI Fixed Disk Test (see Running the diagnostic programs). diagnostic Fixed Disk Test, but Note: This test is not available on servers that have RAID arrays or servers that have the problem remains. SATA hard disk drives. ThinkServer TD200x Hardware Maintenance Manual...
• The keyboard cable is securely connected. • The server and the monitor are turned on. 2. See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf for keyboard compatibility. 3. If you are using a USB keyboard, run the Setup utility and enable keyboardless operation to prevent the 301 POST error message from being displayed during startup.
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1. Make sure that: does not work. • The mouse or pointing device is compatible with the server. See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf. • The mouse or pointing-device cable is securely connected to the server.
Memory problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 8 “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823” on page 221 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
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To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
1. Make sure that: just installed does not work. • The device is designed for the server (See http://www.lenovo.com/thinkserver and then click Options. Open the Server Options Guide.pdf). • You followed the installation instructions that came with the device and the device is installed correctly.
Power problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Serial cable 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing serial device b. Serial cable c. (Trained service technician only) System board ThinkServer TD200x Hardware Maintenance Manual...
Software problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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The following illustration shows the operator information panel LEDs that are visible through the bezel. System power-on LED Hard disk drive activity LED System-locator LED System-information LED System-error LED The following table lists the operator information panel LEDs, the problems that they indicate, and actions to solve the problems. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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(see System-event log). b. Make sure that the airflow in the server is not blocked. c. Make sure that the room temperature is neither too hot nor too cold (see “Environment” in Specifications). ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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If the PCI LED is lit, follow the instructions for that LED. c. If the MEM LED is lit, follow the instructions for that LED. d. Restart the server. ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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Replace the following components one at a time, in the order shown, restarting the server each time: 1) Failing VRM 2) (Trained service technician only) Microprocessor associated with the 3) (Trained service technician only) System board ThinkServer TD200x Hardware Maintenance Manual...
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card, if one is installed. ThinkServer TD200x Hardware Maintenance Manual...
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The following illustration shows the LEDs on the PCI-X extender card, if one is installed. The following table describes the LEDs on the system board and extender card and suggested actions to correct the detected problems. • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
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(Trained service technician only) Replace the system voltage regulators, or both have board. failed. Battery failure LED Battery low. a. Replace the CMOS lithium battery, if necessary. b. (Trained service technician only) Replace the system board. ThinkServer TD200x Hardware Maintenance Manual...
LEDs and the information in the system-event log, remove one adapter at a time, and restart the server after each adapter is removed. c. If the failure remains, go to http://www.lenovo.com/support for additional troubleshooting information. H8 heartbeat LED Indicates the status of power-on a.
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Faulty power Replace the power supply. supply Faulty power Replace the power supply. supply ThinkServer TD200x Hardware Maintenance Manual...
Table 3. Power-supply LEDs (continued) Power-supply LEDs Error Description Action Notes Power supply 1. Reseat the power supply. Typically indicates not fully seated, that a power supply 2. If the system-board error LED is not lit, faulty system is not fully seated. replace the power supply.
The following table describes the messages that the diagnostic programs might generate and suggested actions to correct the detected problems. Follow the suggested actions in the order in which they are listed in the column. ThinkServer TD200x Hardware Maintenance Manual...
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(Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5 Diagnostics...
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(Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Hardware Maintenance Manual...
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(Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5 Diagnostics...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support 166-802-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-804-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-806-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-808-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-810-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-812-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-814-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-816-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-818-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-820-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-822-xxx...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-824-xxx...
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9. Reconnect the system to power and turn on the system. 10. Run the test again. 11. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Hardware Maintenance Manual...
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13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5...
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17. Reconnect the system to the power source and turn on the system. 18. Run the test again. 19. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Hardware Maintenance Manual...
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11. Reconnect the system to the power source and turn on the system. 12. Run the test again. 13. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5 Diagnostics...
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13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Hardware Maintenance Manual...
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8. Trained service technician only) Replace the system board. 9. Reconnect the system to the power source and turn on the system. 10. Run the test again. 11. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-801-xxx Memory...
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DSA log in the Firmware/VPD section for this component. For more information, see Updating the firmware. 5. Run the test again. 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-803-xxx...
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For more operation information, see Updating the firmware. was not completed. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-806-xxx Memory Memory Aborted Test 1.
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For more execute information, see Updating the firmware. error. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-809-xxx Memory Memory Aborted Test aborted 1.
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8. Re-enable all memory in the Setup utility (see “Using the Setup Utility” on page 239). 9. Run the test again. 10. Replace the failing DIMM. 11. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 202-801-xxx...
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2. Make sure that the DSA code is at the latest level. 3. Run the test again. 4. Run the standard memory test to validate all memory. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 202-901-xxx Memory...
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For more three tests. information, see Updating the firmware. 6. Run the test again. 7. Replace the CD/DVD drive. 8. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 215-802-xxx Optical •...
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• Read/ 4. Run the test again. Write Test 5. Replace the CD/DVD drive. • Self-Test 6. If the failure remains, go to the Lenovo Web site for more troubleshooting information at Messages http://www.lenovo.com/support. actions apply to all three tests.
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5. Make sure that the DSA code is at the latest level. actions apply to all 6. Run the test again. three tests. 7. Replace the CD/DVD drive. 8. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 215-904-xxx Optical • Verify Failed A read error 1.
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2. Run the test again. page. 3. Clear the error log. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 264-902-000 Tape Drive Tape Drive...
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Firmware/VPD section for this component. 3. Run the test again. 4. If the system has stopped responding, turn off and restart the system. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 264-906-000...
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 405-902-xxx...
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 405-904-xxx...
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Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 405-906-xxx...
Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1.
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16. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. The function of each switch and jumper on the system board is described in System-board switches and jumpers. ThinkServer TD200x Hardware Maintenance Manual...
Solving power problems Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition. To diagnose a power problem, use the following general procedure: 1.
If you suspect that a software problem is causing failures (continuous or intermittent), see Software problems. Damaged data in CMOS memory or damaged Lenovo ThinkServer Server Firmware can cause undetermined problems. To reset the CMOS data, use the password switch 2 (SW4) to override the power-on password and clear the CMOS memory;...
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• Address jumpers, terminators, and cabling • Software versions and levels • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Getting help and technical assistance for information about calling Lenovo for service. Chapter 5 Diagnostics...
Hard-disk drive activity (green) When this LED is flashing rapidly, it indicates that there is activity on a hard disk drive. System locator (blue) Use this LED to visually locate the server among other servers. ThinkServer TD200x Hardware Maintenance Manual...
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). •...
LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see Power-supply LEDs. ThinkServer TD200x Hardware Maintenance Manual...
ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see Power-supply LEDs.
The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card. PCI-X 1 slot 7 PCI-X 2 slot 8 System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board. ThinkServer TD200x Hardware Maintenance Manual...
Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors System board switches and jumpers The following illustration shows the SW6 switch and the jumpers on the system board. See the tables below the illustration for information about the switch settings. Chapter 6 Locating Server Controls and connectors...
(Review the information inChapter 2 “Safety information” on page 3). 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. System board LEDs The following illustration shows the LEDs on the system board. ThinkServer TD200x Hardware Maintenance Manual...
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PCI slot 1 error LED Battery error LED PCI slot 2 error LED System-board error LED PCI slot 3 error LED VRM fail LED HS heartbeat LED CPU 1 error LED PCI slot 4 error LED DIMMs 1 - 8 error LEDs (starting from the bottom) PCI slot 5 error LED DIMMs 9 - 16 error LEDs (starting from the...
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“Removing a microprocessor components one at a time, in retention module” on page 215 the order shown, restarting the server each time: a. (Trained service technician only) Failing microprocessor b. (Trained service technician only) System board ThinkServer TD200x Hardware Maintenance Manual...
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1. Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. 2. If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see “Solving power problems” on page 119. ThinkServer TD200x Hardware Maintenance Manual...
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ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems.
The illustrations in this section show the LEDs, connectors, and jumpers on the internal boards. The illustrations might differ slightly from your hardware. System-board internal connectors The following illustration shows the internal connectors on the system board. ThinkServer TD200x Hardware Maintenance Manual...
PCI-X 2 slot 8 System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. See System-board jumpers and System-board switch 6 for information about the switch and jumper settings. ThinkServer TD200x Hardware Maintenance Manual...
Table 9. System-board jumpers Jumper Jumper number name Jumper setting CMOS clear • Pins 1 and 2: Normal operation (default). • Pins 2 and 3: Clears CMOS memory. UEFI boot • Pins 1 and 2: Normal operation (default). recovery • Pins 2 and 3: Enable the UEFI recovery mode. Note: If no jumper is present, the server responds as if the jumper is on pins 1 and 2.
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The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card , if one is installed. ThinkServer TD200x Hardware Maintenance Manual...
The following illustration shows the LEDs (1 and 2) on the PCI-X extender card, if one is installed. System-board external connectors The following illustration shows the external input/output connectors on the system board. Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors...
IMM, such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source. ThinkServer TD200x Hardware Maintenance Manual...
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Important: To view the error LEDs on the system board, leave the server connected to a power source. Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off...
2. The left-side cover lock must be unlocked to open or remove the bezel. Complete the following steps to open the bezel: 1. Read the safety information that begins on page Safety information. 2. Using the supplied key, unlock the left-side cover and bezel. ThinkServer TD200x Hardware Maintenance Manual...
3. Press on the left edge of the bezel, and rotate the left side of the bezel away from the server. Closing the bezel Pull point To close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position. 2.
Note: You must unlock the side cover to remove the bezel. 3. Open the bezel (see Opening the bezel). 4. Press the retention tabs on the hinge assembly toward each other and pull the hinge assembly out of the chassis. ThinkServer TD200x Hardware Maintenance Manual...
Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed. The bezel is designed with breakaway hinges so that you can easily reattach it to the chassis. 5.
4. From inside of the top section of the bezel door, slide the blue tab up to unlock the bezel media door; then, grasp the depressed area on the left side of the media door and pull the door open. ThinkServer TD200x Hardware Maintenance Manual...
Bezel media door Media door lock Note: To remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel. 5. When the media door is unlocked, the icon on the side of the bezel will be in the unlocked position.
1. Read the safety information that begins on page Safety information. 2. If you are planning to view the error LEDs that are on the system board and components, leave the server connected to power and go directly to step . ThinkServer TD200x Hardware Maintenance Manual...
3. Turn off the server and all attached devices. 4. Disconnect all external cables and power cords. 5. Using the supplied key, unlock the left-side cover. 6. Pull the cover-release latch down and rotate the top edge of the cover away from the server. Attention: For proper cooling and airflow, replace the cover before you turn on the server.
Power-supply cage Power-supply cage handle 6. Let the power-supply cage rest on the rear power-supply latch bracket. Closing the power-supply cage To return the power-supply cage to its closed position, do the following: ThinkServer TD200x Hardware Maintenance Manual...
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1. Rotate the power-supply cage back slightly; then, push the release tab on the rear power-supply support bracket out of the way. Power supply support bracket Power supply release tab Attention: Be sure to move the cables out of the way of the power supply cage before you start to move the cage back into the server.
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3. Rotate the power-supply cage handle down until the handle tip engages the notch in the front latch bracket; then, lower the handle until it locks in place (power supply cage closed 4. Install and lock the left-side cover (see Installing the left-side cover). ThinkServer TD200x Hardware Maintenance Manual...
5. Install the hot-swap power supplies. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Installing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server.
You can install either an USB or a SATA tape drive in the server. The following illustration shows the internal cable routing and connectors for both the USB tape drive and the SATA tape drive. It also shows the internal power cable for the optical drives. ThinkServer TD200x Hardware Maintenance Manual...
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Optical drive power cable USB signal cable connector USB signal cable Optical drive power cable SATA optical drive signal cable The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to the backplane for drives 0-3.
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MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the left port on the controller is connected to the backplane for drives 0-3. ThinkServer TD200x Hardware Maintenance Manual...
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Cable for drives 4 - 7 Cable connector for drives 4 - 7 Cable for drives 0 - 3 Cable connector for drives 0 - 3 The following illustration shows the cable connectors on the ServeRAID-MR10i controller. ServeRAID-MR10i controller Cable connector for drives 4 - 7 Cable connector for drives 0 -3 Battery The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to...
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The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board. The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. ThinkServer TD200x Hardware Maintenance Manual...
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Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the EasyLED diagnostics panel to the system board. EasyLED cable connector EasyLED cable Chapter 7 Installing optional devices and replacing customer replaceable units...
Step 7. Rotate the rear of the air baffle up , then find the pinch-tab on the air baffle, pinch it together with your fingers , and lift the air baffle out of the server. ThinkServer TD200x Hardware Maintenance Manual...
Installing the air baffle To install the air baffle, do the following: 1. With the rear (hinged) part of the air baffle lifted up, align the positioning pins on the ends of the air baffle with the locating holes in the server chassis and fan-cage assembly. 2.
10. Grasp the fan-cage assembly and lift it out of the server. 11. If you are instructed to return the fan-cage assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TD200x Hardware Maintenance Manual...
Installing the fan-cage assembly Fan cage assembly Fan cage assembly release buttons To install the fan-cage assembly, do the following: 1. Align the guides on the fan cage with release latches on each side. 2. Push the fan-cage assembly into the server until it clicks into place. 3.
Hold the battery in a vertical orientation so that the smaller side is facing the socket. b. Place the battery into its socket, and press the battery towards the socket until it clicks into place. Make sure that the battery clip holds the battery securely. ThinkServer TD200x Hardware Maintenance Manual...
3. Install and lock the left-side cover (see Installing the left-side cover). 4. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Note: You must wait approximately 2 1/2 minutes after you connect the server power cord to an electrical outlet before the power-control button becomes active.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. ThinkServer TD200x Hardware Maintenance Manual...
Hot-swap power supply Release latch To install a hot-swap power supply, do the following: 1. Read the safety information Safety information. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
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If the server is turned on, make sure that the dc power LED on the top of the power supply is lit also. If you have other optional devices to install or remove, do so now. Otherwise, go to Completing the installation. ThinkServer TD200x Hardware Maintenance Manual...
Removing a voltage regulator module Microprocessor 2 VRM Heat sink 2 VRM connector To remove a voltage regulator module (VRM), do the following: 1. Read the safety information (see Safety information). 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see Removing the left-side cover). 4. Open the front and rear adapter-retention brackets. ThinkServer TD200x Hardware Maintenance Manual...
5. Remove all adapters and place the adapters on a static-protective surface (see Removing an adapter). Note: You might find it helpful to note where each adapter is installed before you remove the adapters. 6. Lift the top of the front adapter-retainer bracket and release the hinge point; then, remove the bottom hinge point and remove the bracket from the chassis.
3. Close the rear adapter retention bracket. 4. Install and lock the side cover (see Installing the left-side cover). 5. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Hardware Maintenance Manual...
Removing an adapter Rear adapter retention bracket Adapter Front adapter retention bracket To remove an adapter, do the following: 1. Read the safety information that begins on page Safety information. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
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– PCI Express extender card slot 7 is a PCI Express x8 slot with x4 links, PCI Express 1.0a compliant. Note: The PCI Express extender card comes standard on the ThinkServer TD200x server. – PCI-X extender card slots 7 and 8 are a PCI-X slots with 64/32 bits, 133/100/66 MHz from PXH.
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Rear adapter retention bracket Adapter Front adapter retention bracket 6. If you are installing a full-length adapter, remove the blue adapter guide (if any) from the end of the adapter. Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket, and make sure that the bracket is in the closed position.
7. Remove the rails from the DVD drive and save them for future use. 8. If you are instructed to return the DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TD200x Hardware Maintenance Manual...
Installing a DVD (optical) drive To install a DVD (optical) drive , do the following: 1. Read the safety information that begins on page Safety information. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. 3.
Installing a USB or SATA tape drive The server supports USB and SATA tape drives. When you install a tape drive, be sure to connect the internal tape cable to the correct connector on the system board. ThinkServer TD200x Hardware Maintenance Manual...
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To install a tape drive, do the following: 1. Read the safety information that begins on page Safety information. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see Removing the left-side cover for more information). 4.
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The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server. 14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. ThinkServer TD200x Hardware Maintenance Manual...
SATA optical drive power connector USB signal cable connector USB signal cable SATA optical drive power cable (SATA-to-traditional power connector cable also included. Not pictured.) SATA optical drive signal cable 15. Connect one end of the tape drive cable to the USB or SATA connector on the system board, depending upon the type of tape drive that you are installing;...
To install the USB cable and EasyLED panel, complete the following steps: 1. Touch the static-protective package that contains the USB cable and EasyLED panel to any unpainted metal surface on the server; then, remove the assembly from the package. ThinkServer TD200x Hardware Maintenance Manual...
2. Connect the USB cable to the replacement USB cable and EasyLED panel: a. Rotate the USB cable and EasyLED panel mounting bracket so that you are looking at the rear of the bracket. b. Squeeze the retaining clips on each side of the USB cable connector and align the key on the cable connector with the notch on the mounting bracket.
– On models with eight hard disk drives, the top bays are numbered 0 through 7 (from right to left) – On models with 16 hard disk drives, the top bays are numbered 0 through 7 (from right to left) and the bottom bays are 8 through 15 (from right to left) ThinkServer TD200x Hardware Maintenance Manual...
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Bay 7 Bay 15 • For a list of supported optional devices for the server, see http://www.lenovo.com/thinkserver. • Inspect the drive and drive bay for signs of damage. • Make sure that the drive is correctly installed in the drive bay.
RAID operation. 6. Close the bezel (see Closing the bezel). Removing a 2.5-inch disk drive backplane Latch Tabs Configuration cable connector SAS signal cable connector 2.5-inch hot-swap backplane ThinkServer TD200x Hardware Maintenance Manual...
Power cable connector Locator pin To remove a 2.5-inch hard disk drive backplane, complete the following steps. 1. Read the safety information that begins on page and Safety information. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
11. Install and lock the left-side cover (see Installing the left-side cover). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the 2.5-inch disk drive cage ThinkServer TD200x Hardware Maintenance Manual...
2.5-inch hard disk drive cage 2.5-inch hot-swap drive To remove the 2.5-inch hard disk drive cage, complete the following steps. 1. Read the safety information that begins on page Safety information.. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
12. Install and lock the left-side cover (see Installing the left-side cover). 13. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the operator information panel assembly ThinkServer TD200x Hardware Maintenance Manual...
Release latch Control panel assembly To remove the operator information panel assembly, complete the following steps: 1. Read the safety information that begins on page Safety information. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
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9. Close the bezel (see Closing the bezel). 10. Install and lock the left-side cover (see Installing the left-side cover). 11. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Hardware Maintenance Manual...
Removing an extender card Extender card retaining screws To remove an extender card, complete the following steps: 1. Read the safety information that begins on page Safety information. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3.
3. Install the two screws that secure the extender card to the system-board tray. 4. Install the system board in the server (see Installing the system board). 5. Install any adapters that you removed from the expansion slots (see Installing an adapter). ThinkServer TD200x Hardware Maintenance Manual...
6. Install and lock the left-side cover (see Installing the left-side cover). 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing a memory module DIMM Retaining clip To remove a dual inline memory module (DIMM), do the following: 1.
PC3-10600R-999 (single-, dual-, or quad-rank), registered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver and click the Options tab for a list of supported memory modules for the server. • At least one DIMM must be installed for each installed microprocessor for the server to operate, but three DIMMs per microprocessor improves server performance.
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Note: Some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI devices. •...
Memory-mirroring mode replicates and stores data on two pairs of DIMMs within two channels simultaneously. If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. You must enable memory mirroring through the Setup Utility. For details about ThinkServer TD200x Hardware Maintenance Manual...
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enabling memory mirroring, see Using the Setup Utility. When you use the memory mirroring feature, consider the following information: • When you use memory mirroring, you must install a pair of DIMMs at a time. One DIMM must be in channel 0, and the mirroring DIMM must be in the same connector in channel 1.
The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server. The following instructions can be used to removel any hot-swap fan in the server. ThinkServer TD200x Hardware Maintenance Manual...
Hot-swap fan To remove a hot-swap fan, do the following: 1. Read the safety information that begins on page Safety information. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
8. Remove the microprocessor heat sink: a. Lift the heat-sink release lever to the fully open position. b. Rotate the back of the heat sink out of the retention bracket and remove the heat sink from the server. ThinkServer TD200x Hardware Maintenance Manual...
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Attention: Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will contaminate it. If the thermal grease on the microprocessor or heat sink becomes contaminated, you must replace it. See Thermal grease for more information. Heat sink flange Microprocessor Release level locking tab...
• (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver. • To order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller. • The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
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• Some models support dual-core processors and quad-core processors. Do not use dual-core processors and quad-core processors in the same server. Install all dual-core or all quad-core processors in the server. Heat sink 2 Alignment key tab Microprocessor release lever Microprocessor 2 VRM connector Alignment key...
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Note: The microprocessor fits only one way on the socket. 5. Close the microprocessor bracket frame and hold it down; then, close the microprocessor retention latch and lock it securely in place. Microprocessor release latch Microprocessor bracket frame Microprocessor ThinkServer TD200x Hardware Maintenance Manual...
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Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call Lenovo service to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see Thermal grease .
Note: Make sure that all of the thermal grease is removed. 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. ThinkServer TD200x Hardware Maintenance Manual...
Microprocessor 0.02 mL of thermal grease 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. The outermost dots must be within approximately 5 mm of the edge. This is to ensure uniform distribution.
5. Return the power-supply cage to its closed position (see Closing the power-supply cage). 6. Install the power supplies (see Installing a hot-swap power supply). 7. Install and lock the left-side cover (see Installing the left-side cover). ThinkServer TD200x Hardware Maintenance Manual...
8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing a microprocessor retention module To remove a microprocessor retention module, complete the following steps: 1. Read the safety information that begins on page Safety information. 2.
6. Install the power supplies (see Installing a hot-swap power supply). 7. Install and lock the left-side cover (see Installing the left-side cover). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Hardware Maintenance Manual...
Removing the system board Handle Release lever To remove the system board, complete the following steps: Step 1. Read the safety information that begins on page Safety information. Step 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. Step 3.
Hold the system board by the handles and insert the system board into the chassis at an angle; then, slide it toward the rear of the server. Note: Make sure that none of the server cables are caught under the system board. ThinkServer TD200x Hardware Maintenance Manual...
Step 3. Press down on the retention modules; then, rotate the release lever toward the rear of the chassis to secure the system board. Step 4. Install any of the following components that you removed from the system board: • Microprocessors and heat sinks (see Installing a microprocessor and heat sink). •...
RAID adapter for information about reconfiguring the disk arrays. For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 253“Configuring the Gigabit Ethernet controller” on page 266. ThinkServer TD200x Hardware Maintenance Manual...
Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 The following replaceable components are available for the ThinkServer TD200x Types 3719, 3821, 3822, and 3823 servers. To check for an updated parts listing on the Web, complete the following steps: 1.
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Table 14. Parts listing, Type 3719 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Power supply, 920W power supply (models CTO All Models) 39Y7387 39Y7391 Power supply filler (models CTO All Models) USB/lightpath bracket (models CTO All Models) 46D1385 43W8466...
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Table 15. Parts listing, Type 3821 CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Side cover (models CTO All Models) 46D1389 46D1397 Retention module (models CTO All Models) ThinkServer TD200x Hardware Maintenance Manual...
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Table 15. Parts listing, Type 3821 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Air duct (models CTO All Models) 46D1409 46D1407 CPU heat sink (models CTO All Models) Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w 46D1264 (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w...
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Cable, control panel power/5 LED cable (models CTO All Models) 26K7345 System feet GBM (models CTO All Models) Key lock, random (models CTO All Models) 26K7364 Power/5 LED (models CTO All Models) 46C6707 Thermal grease (models CTO All Models) 41Y9292 ThinkServer TD200x Hardware Maintenance Manual...
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Table 15. Parts listing, Type 3821 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number SAS back plate (models CTO All Models) 43V7070 46D1384 Fan cage/card (models CTO All Models) Planar tray (models CTO All Models) 46D1390 46D1393 SATA option power (models CTO All Models)
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Table 16. Parts listing, Type 3822 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number EMC shield 4 x 3.5" (models CTO All Models) 46D1402 EMC shield kit (models CTO All Models) 46C6706 Hard disk drive, 146GB 15K SFF 6Gbps HS HDD (models 46U2117 CTO All Models)
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Description (Tier 1) (Tier 2) number Side cover (models CTO All Models) 46D1389 46D1397 Retention module (models CTO All Models) Air duct (models CTO All Models) 46D1409 46D1407 CPU heat sink (models CTO All Models) ThinkServer TD200x Hardware Maintenance Manual...
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Table 17. Parts listing, Type 3823 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Microprocessor, Xeon 2.66GHz/6.4GTS-8MB QC 95w 46D1264 (models CTO) Microprocessor, Xeon 2.4GHz/5.86GTS-8MB QC 80w 46D1266 (models CTO) Microprocessor, Xeon 2.26GHz/5.86GTS-8MB QC 80w 46D1267 (models CTO) Microprocessor, Xeon 2.0GHz/4.8GTS-4MB QC 80w (models...
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All Models) Cable, control panel power/5 LED cable (models CTO All 41Y9080 Models) System feet GBM (models CTO All Models) 26K7345 Key lock, random (models CTO All Models) 26K7364 Power/5 LED (models CTO All Models) 46C6707 ThinkServer TD200x Hardware Maintenance Manual...
2.5" HDD cage (models CTO All Models) Power cords For your safety, ®Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
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The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Lenovo power cords for a specific country or region are usually available only in that country or region. Table 18. Power cords, Type 3719...
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Table 19. Power cords, Type 3821 Lenovo Power cord part number Used in these countries and regions 39M5247 Taiwan 2.8M (models CTO) 39M5102 ANZ 2.8M (models CTO) 39M5123 Europe 2.8M (models CTO) 39M5130 Denmark 2.8M (models CTO) 39M5144 S. Africa 2.8M (models CTO) 39M5151 UK 2.8M (models CTO)
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Israel 2.8M (models CTO 46G ) 39M5081 US/Canada 2.8M (models CTO 46U 46S 46V) 39M5219 Korea 2.8M (models CTO) 39M5199 Japan 2.8M (models CTO 46E) 39M5068 Argentina 2.8M (models CTO CTO 46Y) 39M5226 India 2.8M (models CTO) ThinkServer TD200x Hardware Maintenance Manual...
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Table 21. Power cords, Type 3823 (continued) Lenovo Power cord part number Used in these countries and regions 39M5179 Europe 2.8M (models CTO) 39M5233 Brazil 2.8M (models CTO) Lenovo software part Used in these countries and regions number 46U3203 Flash Drive - Virtual Media Key (CTO All Models)
SAS/SATA controller, SATA optical drive channels, and PCI slots. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). ThinkServer TD200x Hardware Maintenance Manual...
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– Power Select this choice to view or change power capping to control consumption, processors, and performance states. – Legacy Support Select this choice to view or set legacy support. – Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards.
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Select this choice to cancel the changes that you have made in the settings and restore the previous settings. • Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings. ThinkServer TD200x Hardware Maintenance Manual...
• Exit Setup Select this choice to exit from the Setup Utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them. Passwords From the User Security menu choice, you can set, change, and delete a power-on password and an administrator password.
To use the Boot Selection Menu program, do the following: Step 1. Turn off the server. Step 2. Restart the server. Step 3. Press F12 (Select Boot Device). If a bootable USB mass storage device is installed, a submenu item (USB Key/Disk) is displayed. ThinkServer TD200x Hardware Maintenance Manual...
• Created a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers. MegaRAID BIOS For: In system firmware. To Using the WebBIOS utility Configuration Utility access: •...
Low-level formatting removes all data from the hard disk. If there is data on the disk that you want to save, back up the hard disk before you perform this procedure. Note: Before you format a hard disk, make sure that the disk is not part of a mirrored pair. ThinkServer TD200x Hardware Maintenance Manual...
To format a drive, do the following: 1. From the list of adapters, select the controller (channel) for the drive that you want to format and press Enter. 2. Select SAS Topology and press Enter. 3. Select Direct Attach Devices and press Enter. 4.
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Add Configuration Retains the existing storage configuration and adds new drives to it (this does not cause any data loss). 3. Click Next. 4. Select a configuration mode from the following options: ThinkServer TD200x Hardware Maintenance Manual...
If you did not receive an ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Web site at http://www.lenovo.com/support. The ThinkServer EasyStartup program has the following features: •...
• Installs the operating system and device drivers in an unattended mode to save time • Creates a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster. Before you use the ThinkServer EasyStartup DVD Functionality and supported operating systems can vary with different versions of the EasyStartup program.
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Korean, Turkish, Italian, and Dutch. You will then see one or more reminders about storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as unified extensible firmware interface (UEFI) code, vital product data (VPD) code, device drivers, and service processor firmware.
ASR feature is enabled. Otherwise, IMM allows the administrator to generate an NMI by pressing an NMI button on the system board for OS memory dump. ASR is supported by IPMI. • Intelligent Platform Management Interface (IPMI) Specification V 2.0 and Intelligent Platform Management Bus (IPMB) support ThinkServer TD200x Hardware Maintenance Manual...
• Invalid system configuration (CNFG) LED support • Serial redirect • Serial Over LAN (SOL) • Query power supply input power • PECI 2 support • Power/Reset control (power-on, hard and soft shut down, hard and soft reset, schedule power control) •...
Use the command-line interface to issue setup commands. You can save any of the settings as a file and run the file as a script. The ASU program supports scripting environments through a batch-processing mode. ThinkServer TD200x Hardware Maintenance Manual...
You can install the ThinkServer EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the ThinkServer EasyManage Agent installer to install the agent on other servers and clients on the network.
5. Click Add Required Features, then click Next. In the list of additional role services that can be installed, ensure that the follow are checked: • HTTP Redirection • Static Content • ASP.NET • ASP ThinkServer TD200x Hardware Maintenance Manual...
• CGI • Server Side Includes • Windows Authentication • IIS 6 Metabase Compatibility Note: When you select ASP.Net or ASP, a dialog box displays the additional role services required. Click Add Required Role Services. 6. Click Install. Note: If IIS is already installed and certain Role Services are still required, expand Roles in the tree view on the left in Server Manager and click on Web Server (IIS), then click on Add Role Services.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: ®IBM ™ServeRAID ®Intel and ®Intel®Xeon are trademarks of ®Intel Corporation in the United States, other countries, or both.
(IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on Lenovo product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/lenovo/environment/recycling.
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances In Electrical and Electronic Equipment (EEE). Recycling statements for Japan ThinkServer TD200x Hardware Maintenance Manual...
The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended...
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
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(Germany) serial port grease, thermal software USB port errors format, diagnostic code messages, diagnostic H8 heartbeat LED Ethernet hard disk drive controller, troubleshooting backplane connectors Ethernet connectors diagnostic tests, types of Ethernet controller, configuring formatting ThinkServer TD200x Hardware Maintenance Manual...
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173–174 failure LED installation installing 173–174 Web interface logging on to obtaining IP address Web site Lenovo support 17–18, 22, 208, 221, 252 support weight ThinkServer TD200x Hardware Maintenance Manual...